4,9
Gesamtbewertung
Bewertungen

4,9
Gesamtbewertung
Bewertungen

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jay
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 17.7.2019

Easy to use for quick builds for forms

We needed to put up assessment forms for our employees - giving us greater access to appraisals etc. We were using an open source alternative but it was buggy and really confusing. Our full management team could understand how Malcolm would work - so it was an easy 'sell' to our team.

We're still building with it now - adding in other things like the FAQs. It's been about 6 months and I don't see us switching.

Vorteile

It's easy and quick to build forms with. We also used it for FAQs and that was a lot faster than building from scratch. The whole process made sense - v logical.

It also integrates with other software/services we use (e.g. jira, zendesk, slack) so that was a plus.

Nachteile

It took me a minute to get my mind around it but that's the case with most things. As I came to understand it, it was quick and logically put together.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.10.2020

Easy to set up with beautiful results

Malcolm! offers a centralised, easy to use, amazing looking platform for FAQs and workflows. Beautiful UI/UX. The team has a strong vision and has a clear idea of where they'd like to go with their product.

Vorteile

Malcolm! helps non-tech people like me produce beautiful sites with ease. It takes a little bit of time to set up and the result is professional with my brand colours. It brings me excitement whenever I press preview/publish.

Cons:
- Excellent and responsive support. Very patient with my long emails and took the time to respond to every question.
- Conversational type forms
- Custom domains
- Webhooks
- Progress bars
- Email responses
- Password protection +much more

Nachteile

I love that I can change the language on the user end. Wish each instance could show different languages with a switch of a button by the user or automatically change languages based on user's location. It would allow FAQ or workflows to be shared easily.

Would also be good if the Malcolm! could send out information about its new features and updates so we know they're out.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.10.2020

A great source of information for my website visitors

I'm very happy with my Malcom! experience so far. It's going to be a great tool for my business as time goes on.

Vorteile

Malcolm! Has provided me with several great tools to both collect information from my website visitors, and to quickly offer them relevant information. The form builder works great and the knowledge base is extremely user-friendly. I haven't gotten too deep into building workflows, but I'm excited to give that feature a try.

Nachteile

I don't have any negative features to mention at the time. I was initially a bit confused as to how some of the features worked in unison with each other, but it didn't take long to figure out.

3 von 3 Bewertungen

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