Carbonite – Bewertungsseite 2

4,2
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4,2
Gesamtbewertung
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171 von 171 Bewertungen
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Lester
Lester
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 13.7.2018

Great online backup service

It helps me to sleep at night.

Vorteile

You can backup your server and desktops using the locally installed software. You have great control over what and when everything is backed up.

Nachteile

When I needed to do a full server restore, it would have taken days to restore. I contacted Carbonite which sent me a hard drive with our backup on it, which save me many hours.

Verifizierter Rezensent
  • Branche: Versicherung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
2

4
Bewertet am 15.2.2019

Ok until it isn’t.

Quit working and customer service was unable to help me get it working again.

Vorteile

Once set up it is very easy to use. It will continue working in the background.

Nachteile

Can have errors or quit working and the user not be aware. The bing that makes it nice, automatic hands off backup, also makes it a danger. You need to verify frequently that the software is doing its job.

Sue
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 22.7.2021

Used for years without a problem

Carbonite was a fairly reliable product. Sometimes it had glitches which required that I had to uninstall and reinstall product to get it working again.

Vorteile

I felt safe having Carbonite in place to securely backup my data on a daily basis.

Nachteile

I did not like not having the ability to file share. The initial set up to backup all our files took forever to complete and it affected the use of the computer while it was transferring data.

Antwort von OpenText

Thanks for leaving us a review and some productive feedback!

Beantwortet am 22.11.2021
Ross
Ross
  • Branche: Biotechnologie
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.4.2018

I use Carbonite to backup my data files.

Peace of mind that my data is backed up.

Vorteile

The fact that Carbonite runs in the background and ensures my files are always backed up is great. Once it is setup, you do not have to do anything with 95% of your data.

Nachteile

It would be nice to have it automatically backup all file sizes - without going to specific large files to add them.

Travis
Travis
  • Branche: Industrieautomation
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
2
Kundenbetreuung
3

3
Bewertet am 16.7.2018

Carbonite provides relatively good value for the money, but it could use some UI/UX help.

Vorteile

Carbonite provides a relatively inexpensive and seemingly feature-rich DIY solution for offsite backups. I appreciate being able to set policies for different user types, the ability to download partial or full user backups from the cloud, and being able to give end-users access to their documents on mobile devices via the Carbonite app.

Nachteile

At times, I find the Carbonite Server UI to be confusing and slow. The way that backup sets are configured and managed just isn't very clear to me. Additionally, when viewing the server backup history from the online control panel, more ways to search / filter the backup history by server, status, etc. would be appreciated.

Phillip
Phillip
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 8.2.2018

Set it and forget it.

Stress free off site backup solution.

Vorteile

Easy setup, easy upgrades. Product is easy to navigate. It's file icon feature easily lets you see what has or hasn't been backed up.

Nachteile

Pricing structure has recently changed, not offering previous plan. Pricing model has increased without offering explanation of what current plan covered.

Linda
Linda
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.5.2019

Insurance!

I have had to recover files and it was easy to figure out how to do it. In one instance I needed technical support and they were responsive and helpful

Vorteile

I use this product on my personal and business machine. If my computer were to die, I can easily recover everything

Nachteile

I like it, it works great. I have recovered files myself with no assistance

Jacob
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
2

3
Bewertet am 3.11.2016

Good experience with Home version, poor experience with Business version

I purchased two separate licenses at the same time. One was for my home and another for my business. I have been satisfied with the home version, but ended up cancelling my business license after a year. I just kept getting error after error. Each time I called customer support, they had me uninstall then reinstall the software. It never fixed the problem. Eventually, I gave up calling customer support because they didn't try anything new.

I don't really know that the difference is between the two, but I had nothing but trouble with the version installed on my work server. The home version, on the other hand, has worked great. It runs quietly in the background. I gave my parents a license for Christmas one year, and they have enjoyed the piece of mind knowing their files are being backed up.

Vorteile

The home version works great. I like the ability to access my files remotely from any computer with internet connection.

Nachteile

When running, this Carbonite slows down my computer a little. However, I understand this is a problem with all cloud based backup storage.

Kurt
Kurt
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 26.5.2021

Backs up things that OneDrive misses.

Once installed and configured you no longer need to worry about it. Restores are easy too and we've had no issues.

Vorteile

This product is great for backing up areas of my computer that OneDrive doesn't. It will get my whole C drive, desktop, profile folder, whatever I need, instead of just my documents.

Nachteile

Nothing really, it does everything I need and closes a simple gap not covered by another product. Great!

Antwort von OpenText

Thanks so much for leaving us a positive review - stay safe out there!

Beantwortet am 22.11.2021
Jacob
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
1

1
Bewertet am 15.8.2017

100% back up... but not for your videos...

Backed up most of my files, but not my videos.

Vorteile

Price was reasonable and setting it up was pretty easy. This service worked great for most of my files. This is an update to my previous review.

Nachteile

They don't backup 100% of your computer as advertised. I learned this the hard way. I set up my computer to back up everything with Carbonite. When my hard drive failed I was happy I had this cloud service... but when restoring my files it was a pain restoring my wife's saved fonts and family pictures. To my horror I couldn't find my ripped classic movie collection nor most of my family videos. All of these were saved in my iTunes library and after speaking with customer service I learned that Carbonite does not automatically back up any videos not found in the Photos app. They will back up videos, but you have to manually do it, I am still mad to this day!

Verifizierter Rezensent
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 31.10.2018

Can access all your laptop files remotely

Vorteile

With the Carbonite Mobile app, you can easily synchronize all your laptop desktop files to your smartphone. As such, your desktop appears on your phone. I love how I can easily access all my files, including send new files from my phone without having to take my computer with me.

Nachteile

There is a lag in time when you create new files on your desktop and when they finally appear as a new file on your smartphone.

Monique
  • Branche: Regierungsbeziehungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 31.12.2019

Worth the Money

Carbonite is definitely worth the money. Yes, it may be a little pricey; however, the cost is relative if you ever need to recover information/data from several PCs.

Vorteile

We use Carbonite in our office and it is a great program to have. The software runs in the background and doesn't slow your computer down. I also appreciate the friendly reminders of when we're either running out of space or didn't backup a computer during the week.

Nachteile

Make sure each machine has a specific profile name because the system will get confused. Also, please don't attempt to duplicate machine names (i.e. if your computer is completing an IT replacement) as this also confusing the system.

Jason
Jason
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.9.2018

Full featured Backup and Recovery software

Overall, dispite the cons listed above, its pretty much a hands free product and easy to use. it does everything that you might want it to do.

Vorteile

several levels of backing up and recovering methods, imaging, file and folder, excellent bandwidth throttling tables. local backups and online. easy to use interface

Nachteile

Seed drives. I wish they offered seed drives to speed up implementation of backup initial installation. many small offices dont have large connections to upload, so it creates a giant 3 month long backlog of incremental. They recently changed the local app to a more "windows 10" feel. I dont care for it at all. I like the classic layout. The cloud website isnt synced very well with the local cllints as far as backup reporting goes. many times its out of sync.

Kim
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.10.2020

Excellent Back-up Software

We have been with Carbonite since they started. The offer Peace of mind. If you have ever crashed without back-up you would know what a disaster that is. We back up all our PC and our NAS continuously.

Vorteile

Carbonite is easy to set up on each machine. We can select what we want backed up. Restore can be done in a couple ways.

Nachteile

Occasionally it will give you a message that something is not being backed up and 99% of the time if you check you will find it was being backed up anyway. Just little glitches like that.

William
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
4

5
Bewertet am 30.7.2020

Carbonite keeps your information safe

Carbonite is a great product that's very reasonably priced and does an excellent job backing up your information. We have personally relied on them more than once to backup information that was lost in a computer crash and we have never been disappointed.

Vorteile

Carbonite makes keeping a record of your valuable information extremely easy and reliable. In the past when we have had a computer crash and vital information was lost from the unit we were able to easily find and backup the information from Carbonite.

Nachteile

We really have not had any negative experience with using Carbonite. It is easy to set up and to download your lost information.

Guy
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 24.7.2021

Backup software

Vorteile

High value for money. Great back up schedule. Ease to restore files.

Nachteile

Challenge to remove backed up files you delete from machine. Some times too many files are restored.

Antwort von OpenText

Hey there - Thanks so much for leaving us some feedback! Have you tried working with our support team regarding the challenges you're facing to remove backed up files?

Beantwortet am 22.11.2021
Ruth
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.2.2022

Carbonite is perfect for our needs.

Excellent - service, features and support.

Vorteile

Easy to use, easy to schedule backups.
Easy to restore files or groups of files.

Nachteile

None that I can think of. It works great.

Antwort von OpenText

Thank you for the positive feedback and review!

Beantwortet am 25.2.2022
Verifizierter Rezensent
  • Branche: Bankwesen
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 15.2.2019

Perfect backup software!

Vorteile

The tool does exactly what you need it to do - back up your hard drive to the cloud with ease!

Nachteile

None - software is fantastic and has saved me once during a hard drive failure!

Verifizierter Rezensent
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 17.4.2019

Great Choice for Cloud Backup

Vorteile

Economical. Easy to set up and configure. Backs up files automatically in near real time. User-friendly interface.

Nachteile

Can get costly when adding multiple computers and devices.

Lee
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
3
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 23.3.2019

I can get support to help me

it a saturday so i asume the level 3 tech are not working and no one can hepl me reinstall the sofware...so right now my last back up was 10/31/18 and its 3/23/19 ...ouch

Vorteile

that it backs up my files on my computer?

Nachteile

its does not work, the software stops working and does not back up my computer. the last time it backed up my computer was Oct 31 and it March 23. so I call support spend an hour trying to get them to reinstall the software. and the said i need a level 3 tech to do so. so they are going to call me back in the mean time the software is off line right now ... this is crazy.

Verifizierter Rezensent
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.12.2018

SUPER EASY back up for financial services firms. easy set up

Being a financial services firm we have to have a specific back up system for our industry. this one is great, meets all the needs of our compliance department and We can customize the backups.

Vorteile

I had been using an onsite back up system and tried the 30 day free trial with Carbonite. super easy to set up and they had great follow up to get us going

Nachteile

I haven't really had any problems with Carbonite yet. it runs in the back ground constantly and i never even notice it's there. everything I want is backed up!

Travis
Travis
  • Branche: Versicherung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.10.2018

Non-intrusive backup software.

The software was quick and easy to install, and the first backup doesn't take too long. Once you have it set up, there's a small green dot beside everything to let you know it's safely backed up by Carbonite. Wonderful software.

Vorteile

By far - what I most like about Carbonite is once it's installed, you pretty much forget about it. Lots of backup software requires frequent attention, but Carbonite just does its thing without bothering you.

Nachteile

There's nothing negative to say about Carbonite.

James
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.3.2021

Save your files with confidence with Carbonite!

Overall we have been pleased with using Carbonite. Being able to pay ahead has been great!

Vorteile

We love that we can count on Carbonite to have our files/data backed up when we need it. The application is easy to use and Carbonite has great features when logged in to change the way you back up your data!

Nachteile

Using Carbonite is safe and easy, the toughest part of backing up data is knowing how much space we need to have. The great news is that Carbonite will help you with what kind of space you need!

Antwort von OpenText

Thanks for leaving us such a positive review!

Beantwortet am 22.11.2021
DANIEL
  • Branche: Bibliotheken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 29.12.2020

Carbonite backup solution

Overall this software runs well. Again after a few adjustments with the policy, the backup solution runs at full throttle uploading data based on your specifications. The restore options are also wonderful and take less time than other backup solutions.

Vorteile

Carbonite endpoint backup solution has ease of deployment and policy settings. Once you set it up correctly based on your companies values, carbonite does the rest.

Nachteile

Coming off of the trial and into production it seemed that policy settings where missed. It would have been beneficial for carbonite to explain more in depth about restrictions within their policy settings. After a few phone calls back and forth everything seems to be running well.

Communication to the customer is key

In Betracht gezogene Alternativen

CrashPlan

Warum Carbonite gewählt wurde

Cost

Zuvor genutzte Software

CrashPlan

Gründe für den Wechsel zu Carbonite

Carbonite has all the tools and backup solutions that fit within our budget.
Paul
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 14.1.2020

Carbonite

Overall I have loved Carbonite. It gives great peace of mind and is very affordable.

Vorteile

I love this software! It is so easy to use and gives great peace of mind that my documents are stored. I like how you don't have to do anything but simply let the software run in the background.

Nachteile

It can take Carbonite quite a bit of time to restore documents after a factory reset of the computer. While I understand that a lot of files take time, it does seem that there can be some duplicates that don't need to happen.

Greg
  • Branche: Chemikalien
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 14.12.2018

Carbonite

It has been a life savor for me. Our owner had lost his laptop and I was able to fully recover his data to restore on new laptop. He was extremely great full that we had this software installed.

Vorteile

Users love being able to login on phone/pad and view files that have been synced from their workstation/laptop. Also, gives them security that their files are backed up if something went wrong with their workstation/laptop.

Nachteile

Not really con but depending on amount of data, syncing it up and recovery can take sometime to complete.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 11.6.2022

OK backup with significant drawbacks

Works OK but is a bit limited, and fairly pricy given what you get.

Vorteile

Easy to use, with strong encryption and security.

Nachteile

Limitations on what types can be updated. Single-device. Limited versioning.

Antwort von OpenText

Thank you for the feedback and the review!

Beantwortet am 8.7.2022
Michael
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 9.6.2020

Great Peace of Mind, but expensive

this product has provided peace of mind for at least five years. i use it for my business. all my employees have it. this has saved me several times. highly recommended, despite the price.

Vorteile

I like that this gives peace of mind that all my files will be safe. I like the green dots that show easily which stuff is backed up. also, i like that you can get to your files easily in the cloud as needed.

Nachteile

the only thing i don't like about the software is the price. this is pretty expensive compared to other options.

Heather
  • Branche: Rechtsberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 10.10.2018

Reliable

Overall this is a great product for adding another method of backup to your files for a good price.

Vorteile

I like that this software is very reliable. It is working in the background constantly updating all new files. Not only that, but it doesn't slow down the computer while doing it which is a huge plus in my book. I've had many other software programs slow my computer down and I end up ditching them. If we accidentally delete a file, we can go into Carbonite and recover it.

Nachteile

A couple downsides to this is that if you do happen to lose your information, it takes a long time to download all of the files back onto your computer. Another downside is that Cabonite does not backup any files that have the symbol ~ in the name. I use this often to put certain commonly used files up at the top of list for quick access.

Lance
  • Branche: Computer-Hardware
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 20.11.2018

Carbonite User

Vorteile

We use Carbonite on all of our laptops in our office. We do not have a central server and so everyone has company information stored on their laptops. You select which folders, files or drives you want backed up. It will back them up and you really don't need to do anything.

I had to restore a few files and it was a snap.

Nachteile

Sometimes it goes offline and I need to reboot my laptop to get it recognize my mac. Once I do that it is all good to go.

Christopher
Christopher
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
2

3
Bewertet am 12.4.2018

Not as good as I expected

Vorteile

The ease with which to back up was the greatest pro of this software. The Mac user interface was easy to work with. It also appears to not tax resources on the computer

Nachteile

Account maintenance was not at all intuitive and there was no way to upgrade easily once a plan was chosen. A support person had be brought in and then it was discovered that the free trial was be forfeited if the plan was upgraded. Additionally, the sales support couldn't seem to give reasons to choose Carbonite over its competitors

Spencer
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 5.3.2019

Carbonite provides the peace of mind you need for your files

Vorteile

I like the peace of mind that Carbonite provides, knowing that my files are constantly being backed up. I don't have to worry about losing one file should something go wrong at my workplace.

Nachteile

Sometimes Carbonite loses its connection to the internet and sends a message that you have not backed up in X number of days/weeks. I have to reboot the server and this usually fixes the problem, but it can be annoying to have to do that.

Brian
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.9.2020

Great in the background back-up

It has been very good and reliable. I don't even have to think about it.

Vorteile

I love that it backs up everything on my computer automatically to the cloud. I would not remember to manually backup my computer often enough to save myself from a hard drive failure. I also like to be able to access any file from my phone at any time.

Nachteile

I wish that I could download multiple files at once when I go into Remote Access. I can only get one at a time.

Kris
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 3.12.2019

Carbonite Cloud Backup

It did the job when we switched to new machines but it's not the easiest program from a general user perspective. Designed more for the IT folks at bigger companies.

Vorteile

Carbonite automatically backs up your entire user files making it easier to transfer between an old or disabled PC and a new machine if you have tech experience.

Nachteile

Restore option takes a fairly long time and isn't as clear as it could be as to how to restore to the same directories as you had.

Dustin
Dustin
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 13.9.2019

Carbonite

Vorteile

Loved that it is easy to install and great at live backups. Also had a great app to access docs remotely.

Nachteile

Did not like the tiered system for whole drive or file type backups.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 1.2.2019

The inexpensive way to backup your documents, pictures, and videos.

We installed this product on all of our PCS after wey lost all of our PC data during a ransomware attack. None of the pcs were backed up and only the servers. This offers us an inexpensive way to have peace of mind.

Vorteile

You are able to access the carbonite backup drive right in the file explorer. From this carbonite backup drive you are able to see what files have been backed up, what is pending. You are able to restore files or pause the backup. Very easy for a non-tech person to use.

Nachteile

As an IT technician, the administrator portal does not allow many functions so you must connect to the users pc in order to select any files to remove from the backup. The default policy could be better and should not include app data.

Joseph
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 18.10.2022

Desktops backup of data was easy to implement

Vorteile

Setup was easy, installed in minutes. Initial cloud backup started right away

Nachteile

Integration with our ticketing system was fine. Random invoices though about our contract were puzzling at times.

Vanessa
Vanessa
  • Branche: Gesundheit, Wellness & Fitness
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.9.2015

Easy and Convenient

I use Carbonite to back up my computer, my phone and my tablet. It does it automatically every 24 hours and I never have to worry about losing my work, videos, music or photos. It also awesome because I can access all of my files on any of my devices from my phone, which is super convenient. Their prices are very reasonable and the service is completely reliable. I have been using the service for 4 years now and have never had any kinds of problems with it. Always reliable, always fast. I highly recommend Carbonite to anyone that needs easy backup and restore service without having to do a thing.

Vorteile

Fast, easy to use, reliable, can access all info from all devices

Deborah
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.2.2018

Easy as it can get!!

I just like the feeling of my information being protected.

Vorteile

What's not to like. Download, simple set up and you're protected. It's really that way. What a great feel to know that your information is being constantly protected. It doesn't slow your system down either.

Nachteile

I would always like it to be free to users but I doubt that will happen. I'm sorry but I really can't think of any cons.

Andrew
Andrew
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 4.5.2019

Simple live backups to the cloud

Vorteile

The price and ease of use is fantastic and intuitive.

Nachteile

Some setup confused me a little bit but I suspect it was my skills that were the problem.

Brian
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.3.2018

Essential cloud backup solution!

Ability to restore files to a new computer.

Vorteile

Carbonite provided outstanding customer service when we needed to transfer files to a new computer. They walked us through the entire process and saved us hours of heartache!

Nachteile

The price point is fairly competitive with other cloud backup solutions and sometimes they offer discounts at time of renewal if a 5-year plan is chosen.

Verifizierter Rezensent
  • Branche: Tiefbau
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 9.2.2018

Easy cloud data back up for multiple users on one account.

Vorteile

It's very easy to set up multiple users with separate log ins on one account. This allows additional security, which is appreciated.

Nachteile

Data backups will occasionally run during business hours and slow down bandwidth, but you can always pause a back up for 30 minutes up to 8 hours.

Becky
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 23.10.2018

Peace of mind and ease of access

Vorteile

I love how quickly I can access a file on my computer remotely from my phone - for example, I recently went on a trip and forgot the itinerary spreadsheet I had saved to my desktop at home. It only took a minute to retrieve it while waiting at baggage claim.

Nachteile

I have not had any issues with this software, except forgetting to unpause the backup sometimes.

John
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.7.2018

Simple, reliable and reasonably priced file back up system!

Continuous, reliable and automatic file back up to the cloud.

Vorteile

I love that Carbonite is constantly running in the background and instantly and automatically backs up file changes and new files without me having to do anything!

Nachteile

The price is little bit high compared to some other alternatives. but the ease of use of this software makes it worth it.

Joseph
Joseph
  • Branche: Bau
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 16.1.2019

Save your data

I think it is a good mid level backup solution. Keep in mind I would always have a local backup and then have that backup copied to the cloud.

Vorteile

Makes backing up your whole machine or just some important data extremely easy.

Nachteile

Restoring a backup from the cloud takes a lot longer than local backups and requires a steady connection.

Rob
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 17.1.2018

Good

Vorteile

With so many different types of backup software out there I think this is the best deal for a single computer. I love to be able to look up things from my backup on the app.

Nachteile

The thing I least like about it is that you have to manually choose to backup each video. That is a real pain and I have no idea why they make you do that!

Jennifer
  • Branche: Psychische Gesundheitsfürsorge
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 3.10.2019

Great Product!

It has been excellent. Highly highly recommended.

Vorteile

It is so easy and works so well. I have had a computer crash and was thankfully already using Carbonite. It was so simple to load everything on the new computer. It is absolutely worth the money.

Nachteile

I don't like when they contact me to try to upsell new products. The one I have works great for me. I wish I could opt-out​ of promotional emails, but I also think others can benefit from the other products so I understand why they do it.

John
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.12.2018

Backups You Can Count On

Our consulting firm runs on computers. Backups are essential to our business. Carbonite solved our backup problem, period.

Vorteile

I like everything about this software. It's easy to setup. It runs in the background, and I don't even notice it. You have access to your files online.

Nachteile

There is no con, except maybe the price. But, you get what you pay for.

Joni
  • Branche: Unterhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 12.3.2019

Carbonite is great, but could be better

For the price, it's worth the piece of mind.

Vorteile

The security of having my files automatically backing up to the cloud.

Nachteile

Files aren't always uploaded as they exist on your computer. For instance, instead of files being in a folder, Carbonite sometimes uploads the folder (empty) and files individually. Very annoying.

Doug
  • Branche: Bau
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

3
Bewertet am 20.2.2017

Good for Windows but couldn't make it work on a Mac

I have been using Carbonite on my Windows machine for almost a decade. It's easy to use, cheap, and their customer service is excellent. I've never waited any more than a minute or two for a chat session and they use a really easy remote login client that saves a ton of time.

I thought I'd try it on my wife's Mac and 3 frustrating days later I pulled the plug and cancelled the subscription. I chatted with 4 different reps over 5 sessions and no one could get it to work any longer than 15 or 20 minutes.

That aside, I have no hesitation in recommending it for any Windows installation.

Vorteile

Easy to use

Nachteile

Won't work on mac

171 Bewertungen