Resolver

Vorteile

Library-based solution with integrations between Risk and Audit. I enjoy that I can customize reports and processes to meet our organization's needs.

Nachteile

User setup can be confusing when onboarding new employees into the software. There are so many custom items a user can have access to it can be difficult to identify the correct options.

Vorteile

The ability to customize the software and define fields is the most defining positive feature of this software.

Nachteile

The only con was that we are using an older version that will sunset at some point.

Vorteile

The software is very customizable and the developers and support team are very knowlegable about how the product can be configured for your organizations direct needs. In instances where they were uncertain of the systems capeabilities, they took it back to their team and came out with a solution, or have it on the list of future enhancements. Best of all, they not only took our suggestions to customize our product, but rather took those suggestions and customized the base product which gets rolled out in an update to all users. The product is very user friendly, and as part of the development/implementation team in our organization, the required level of training for our staff was minimal on how to use the system. There are an endless reporting capabilities. Additionally, they empower our admin team with the abilility to cusomize the system and a support system is in place to assist the modification.

Nachteile

There are a few features that are lacking, including a calendar/scheduling for task management of reminders to ensure requirements are not overlooked. Additionally, there are the odd anomolies/minor limitations, i.e, some formula/rules that can not be built into the system, inability to add certain fields on views, which have been reported to Resolver and expect to be rectified.

Vorteile

The software was very easy to customize; all the while allowing us to obtain the metrics and data fields that we wanted.

Vorteile

Resolver has detailed frameworks and also facilitates updation. I think these are great features.

Nachteile

Its inability to allow downloading of frameworks and relevant report. Also it would be very helpful if the software allowed uploading of documents for integrating internal compliance program with the frameworks and workflows on the platform.

Also frequent trainings and refresher could also help in using the platform optimally.

Vorteile

The adaptability to transform the forms to your liking and build a compliance program that suits your company

Nachteile

A few glitches in the system relating to the ways controls are stored or requirements are captured.