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Alle Bewertungen zu HotSchedules Filter anwenden
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great scheduling program
I have had a good experience with this program. Keeps everything organized, and easy to get extra work if needed. Plus you can see your pay stubs on there as well. Everything all in one place.
Vorteile
I love being able to see your schedule online, and being able to pick up extra shifts or let them go as needed.
Nachteile
Sometimes if you cant get connection there is no way to check something online. Your schedule is a important part or your job.
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Serves Its Purpose
Got the job done, but could use some improvements.
Vorteile
Ability to message staff and section them off by department. Mobile app available.
Nachteile
It was not as user friendly; didn't have templates or allow me to copy the schedule from week to week. I wasn't able to do the schedule via the app.
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
No customer service
I really liked the services even though it was expensive. It was very user friendly. The customer care and accounting departments made my experience a bad one.
Vorteile
I like the functionality of the software
Nachteile
I am so disappointed in the customer care. hotschedules continues to charge me after I request to suspend services. I have contacted them 8 times over this and my account was drafted numerous times after cancelation. Everyone I speak to says they do not have the authority or ability to refund me or suspend or cancel my account.
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Made working in the restaurant industry easier!
I definitely recommend it for those in the restaurant industry and for those setting up schedules. It did help the shifts run smoothly.
Vorteile
It’s very helpful in the food service industry. When I previously worked as a server, the restaurant used this. It made trading shifts or picking up shifts much easier. The schedules were sent out weekly and it allowed trading shifts. It’s easy to read and use.
Nachteile
The most annoying thing about is the notifications. I think everyone gets all the notifications. So it’s notification overload.
- Branche: Essen & Trinken
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
User Friendliness
The manager cant change the schedual, not tell you then say its always been this way. Love that!!
Vorteile
Its super easy to get new schedules and the managers know we have seen them. Also we can trade, drop and pick up shifts as needed. Overtime is already tracked so accepting a new shift is fine as long as the dining room is covered. I like that I can see my paycheck too great way to budget.
Nachteile
The app is 2.99 ok not a lot but without tje team app why should staff pay for an app the company is already paying for?
- Branche: Essen & Trinken
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
User friendly solution
Overall it is a fast, user friendly solution that enables a communication channel at the same time it gives visibility on task management.
Vorteile
I started using HotSchedules to have visibility on other colleagues and also improve the communication channel with management and it totally works in a very fast and easy way.
Nachteile
I have found that sometimes task switch can be picked by many uses at the same time, so you may need to be careful on this.
- Branche: Bau
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Very convenient for workers and managers
Flawless module for picking and dropping shifts. Approval is based on managers not the app itself.
Vorteile
The instant option to pick up or drop a shift is extremely convenient. The scheduling calendar is very easy to understand for double shifts.
Nachteile
The message system for co workers could be a little easier to understand as well as the notification previews.
- Branche: Essen & Trinken
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Hot-or-not Schedules?
I really wish the messaging and roster function worked better, then I would definitely enjoy the app more.
Vorteile
I like the copy function when scheduling. You can cut or copy a shift and paste it in another day. I also enjoy the creation of House Shifts to help meet projected labor needed. There are some cool reporting functions and the Broadcast feature is great for company-wide announcements.
Nachteile
Our whole team has had issues with the messaging part of HotSchedules. The messages are easy to missed. Since HotSchedules can put out so many notifications - messages get lost in the jumble.
- Branche: Eventservice
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
streamlined, simple, reliable
Easy to use scheduling
Vorteile
Easy to schedule based on availability and staffing needs. It's nice to have a consolidated roster report for every position. I also like that you can sync it with the POS system to control labor.
Nachteile
New scheduling module makes it difficult to see how many people are on a certain schedule for each specific day. Also, having two request off options is confusing and sometimes makes it difficult for the MOD to control when people can and cannot request off
- Branche: Essen & Trinken
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
everything in one place
i like that i can easily access the schedules and requests off in one place. I am not a fan that they took away the option to easily see what date someone made the request though. that was a feature i used often.
Vorteile
easy to use, keeps your organized, accessible from anywhere
Nachteile
the new scheduler takes longer to enter, and they took away the option to hover over a request off and see the reason and date requested. please bring back!
Antwort von Fourth
Justine,
Thank you for taking the time to write us a review, we really appreciate it! We value any and all feedback to influence the updates we make to our product in the future. We have a community request forum where you can voice your thoughts to our Customer Support team!
https://help.hotschedules.com/hc/en-us/community/topics/200388757-Feature-Requests
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Keep your staff on the same page
I think that using hot schedules Is very convient and recommend that everyone try it.
Vorteile
This app is so easy to use. My staff just has to look at their phone to know when they work , who they work with, and are able to cover a shift or swap hours if they run in to a problem.
Nachteile
I didnt like that the employees had to pay for the app. I feel that one payment from the employer. should cover the whole program.
- Branche: Restaurants
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Hotschedules Implimentation
I recently signed up for hotschedules for my business that opens up in March. The support staff was great and very knowledgable in questions I had for hotschedules.
Vorteile
I love that this software is more comman than it use to be. Most employees hired have heard or used hotschedules which makes the transition alot easier. Communication threw hotschedules makes this program a must for any business that has a decent sized staff
Nachteile
Software is great however it is a little pricey for what it does. Dont get me wrong its great but just a hair high
Antwort von Fourth
Anthony,
We know you're very busy, so thank you for taking time out of your day to provide us feedback. We appreciate your role in our community.
If you have any specific suggestions for product enhancements, please do not hesitate to voice your thoughts on our community forum page!
https://help.hotschedules.com/hc/en-us/community/topics/200388757-Feature-Requests
Happy Scheduling!
- Branche: Unterhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
HotSchedules does a great job at presenting all your scheduling/reporting data at a quick...
Vorteile
A couple things that I really enjoy about HotSchedules is the reporting and future forecasting functions. You can also teach HotSchedules how to auto-schedule based off of those patterns from previously scheduled weeks. It is pretty user-friendly and when you launch for the first time - you have plenty of help. They give you a contact to assist you and provide plenty of step-by-step tutorials for all of the included functions of the software. They also give you styling options for how you would like to view and edit the schedules. The reporting data is quickly accessible and can be pulled from a large range of dates (this helps with payroll verification).
Nachteile
HotSchedules, at times, can be a little buggy. There have been instances where I have completed a full schedule and upon saving my data, it would revert to the previous schedule before the changes had been added. This can be a tad frustrating when trying to crank out schedules quickly.
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Must have for anyone in the service industry
Vorteile
How easy and simple it is to use, it’s great going from a computer to the app without any issues.
Nachteile
The fact that when you look at your schedule it doesn’t tell you everyone who is working that day. If you are a server you can only see the server schedule and if you are a bartender you can only see the bartenders scheduled. There should be a feature that lets you see everyone scheduled not just your position.
- Branche: Restaurants
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hot Schedules is easy to use and they have great customer support.
The opportunity to review a company that I use everyday. This is a more professional way of reviewing a company to help them to know what they are doing right and to possibly fix what they are doing wrong.
Vorteile
Ease of scheduling . We use the messaging every night to update all on how the day went. If there are any questions their customer support is easy to get a hold of and the problem has been fixed before hanging up. We like employees hour's tracking to keep everyone at or below 40 hours a week.
Nachteile
I don't like having to sign in everytime I want to use it. We would like to connect this to our POS system to have other tracking capabilities but there are additional fees for that.
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hot schedules
Customer service is good. Not a fan of them implementing new things like “rate your shift” which nobody used. They made me contact one of the owners to turn this feature off. That was ridiculous.
Vorteile
The software itself is easy to navigate. The customer support is good and quick to access. Generally solve my issues quickly.
Nachteile
The actual scheduling of employees is difficult, I have to write the schedule down on paper EVERY week so I can truly see what the schedule looks like.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Ocean Blue Review
We use a few of your products, HotShedules, LogBook, Inventory. All of them make our job easier and more affective. There is a lot of room to grow with the Inventory product. Hopefully we will see improvements in the future. Still, very pleased with all the products.
Vorteile
IOS Compatibilty, cloud based.
Nachteile
Reporting can be cumbersome at times. Not all functions work well on Safari Browser.
Antwort von Fourth
Francis,
Thank you for taking the time to write us a review, we really appreciate it! We value any and all feedback for our products to influence updates in the future. We have a community request forum where you can voice your ideas and insights directly to a Customer Care specialist. Thanks again!
https://help.hotschedules.com/hc/en-us/community/topics/200388757-Feature-Requests
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
I've used Hotschedules many many years with restaurant jobs.
It made it extremely easy to keep up with work schedule.
Vorteile
I love the convenience and ease of the app. With Hotschedules, you can easily pick up and release shifts. Also as an associate manager I used many other functions such as the logbook. Everything is just really easy to view. I also love having everyone's contact information in one place.
Nachteile
No complaints about Hotschedules! I think for restaurants, it is the best scheduling tool out there!
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
The Problem with Hotschedules
Vorteile
Active and responsive updates that ensure the user is aware of any changes and modifications in their scheduling, an overall problem free experience with very few bugs and glitches.
Nachteile
There is no consistency between the various ports of the apps, except for the lackluster user interface. The constant log-outs is annoying even though it is a security measure and most importantly the fact employees have to pay to see their schedule in a usable manner.
- Branche: Restaurants
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Hotschedules makes life so much easier
I love the convenience and ease of being able to use hotschedules. I get my schedule right to my phone, can trade/release/pick up shifts, and can communicate easily with all my coworkers and managers!!
Vorteile
I love the fact that I can almost take charge of my own schedule with this software. I have the app, and it seriously makes my life so much easier. ? I'm a waitress, and a single mom of 2, so the fact that I can do everything from my phone is super convenient!!! I rarely have to go in to talk to a manager now. I can just pop in on the app to release/pick up shifts, change my availability, or send a message to a manger or coworker!
Nachteile
It took me a minute to figure out how to use it, however, I am not at all a tech person. Once I figured out how to use it, it was super easy!
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Hot Schedules
The HotSchedules app is easy for the administrator to use and navigate.
Vorteile
Ease of use for Administrator and for the employee.
Nachteile
It is hard for the employee to set up but after the initial setup it works easily.
- Branche: Restaurants
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy, a word usually not used in the Restaurant Biz.
I have been using Hot Schedules for several years now, and I have to say it always pleases! In the service industry, the word "easy" is not usually thrown around. As a FOH manager, and a former FOH staff member Hot Schedules has always been super easy to use and super helpful! Also, implementing it into the restaurant was quick, easy, and the most affordable. The Hot Schedules team is always around to provide great customer service as well! If you are in the market for a new scheduling, labor tracking, (among many other things) service. I would for sure go with Hot Schedules!
Antwort von Fourth
Lisa,
Thank you so much for the great review! We love to serve those who serve and are happy to help your business run more efficiently. Thank you for being a part of our community.
Happy Scheduling!
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Overall Not bad!
I am not a fan of some of the changes to hot schedules, but overall it is useful! It would be great to do in house trainings so all staff can be up to date on use.
Vorteile
It makes schedule switches very easy
Nachteile
The interface is complicated and it is difficult to see when I have messages.
Antwort von Fourth
Michelle,
Thank you for taking time out of your day to provide us with feedback, we really appreciate it! We apologize for the less than exceptional ease of use with our new interface. We value any and all feedback-we have a community request page where you can submit your thoughts and insights directly to our Customer Support team!
https://help.hotschedules.com/hc/en-us/community/topics/200388757-Feature-Requests
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Overall decent
Overall, not too bad. Could have been better. For what you pay, I expected a bit more functionality. Cannot leave notes on staff or update different training tiers that they have completed. We have recently switched our scheduling platform.
Vorteile
Software makes scheduling easy for me and for my staff. Staff can request off time which managers have to approve. Our rep was able to customize some things for us, which is great! We spent a LOT of time trying to customize things for how we operated.
Nachteile
Pricey, for what you get. Staff have the option to "Request time off" and "Request unpaid time off"...one sends me a notification, one does not. Not sure why?
- Branche: Restaurants
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Easiest Scheduling Around
Overall I had a great experience using HotSchedules, it is very easy to use.
Vorteile
The most desirable aspect of this software is the ease of being able to check your schedule online and not having to go into work.
Nachteile
The only complaint I have about using this software is that there is no way to know if the person you sent a message to saw the message
- Branche: Restaurants
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
HotSchedules Review
I love it. I love when any restaurant that I’ve worked at uses it. You can drop and pickup shifts. Send messages to and from managers and team members. I always have access to my schedule 24/7
Vorteile
It’s very easy to use. I have access to my schedule 24/7. I can communicate with my managers effectively.
Nachteile
I had a little bit of difficulty trying to update my availability. I tried to do it from my phone, but ended up having to do it from my computer.
- Branche: Essen & Trinken
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Hot kitchen hotter schedules
Vorteile
I like the fact i dont have to call my job or text my managers for anything. I can switch shifts easiy with coworkers.
Nachteile
There isnt too much not to like. The security measures can be a bit excessive but id refer it that way then the other option.
- Branche: Essen & Trinken
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Really healthy adding this product to a start company
Vorteile
The user friendly interface was not only a bonus for the user on the employee end but also for me as the administrator.
Nachteile
Some of the SCHOOX (TRAIN) product was too rigid for creative thought. It would be nice if the team was able to post pics from the mobile app so we can get real time photos and videos that could later be turned into training material
- Branche: Telekommunikation
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Awesome App!
HotSchedules is such a unique idea and its very useful!
Vorteile
Hot schedules is something every company should have! I really like how employees can trade shifts and always have acess to pick up extra shifts.
Nachteile
Hot Schedules rarely every has any issues, I seriously cant say anythign negative about it. Every employer should have it!
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
HotSchedules is so easy
Great! Would recommend to anyone
Vorteile
Easiest scheduling app I have ever used, love the ability to pick up and release shifts
Nachteile
Everything worls the way it is supposed to
- Branche: Restaurants
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
HotSchedules -JA
We use Hotschedules to facilitate an easy to read schedule for our Crewmembers and Managers. It integrates company initiatives and has revolutionized the way we produce schedules.
Vorteile
I love Hotschedules functionality and ability to adapt to its Customers' needs. I have seen the evolution of Hotschedules over the years and the product continues to not disappoint.
Nachteile
The smoothness of the software through the use of a browser.
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
I used HotSchedules when I was a server in college.
Vorteile
I absolutely loved HotSchedules!!! It was so easy to use, and so convenient to see my schedule in real time! It was also great to be able to send messages back and forth with other employees or mass emails for shift coverage. HotSchedules made my life as a server SO much easier and convenient!
Nachteile
There isn't much to complain about with HotSchedules. If I was going to suggest any change, it would maybe be to spruce it up a bit so it's a little more colorful. My schedule and messages were always in grey and black. Color isn't necessary, but it is a little more appealing.
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A great bridge between employees and management
I love hot schedules and I love even more that they have a mobile app, its a life saver!
Vorteile
I like that it's so easy not only for management but for employees. We can send information at the touch of a button and they're able to manage their schedule and alert us of issues.
Nachteile
I would make it easier to make daily notes to alert other management when events are happening so they can adjust staffing.
- Branche: Restaurants
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great service
Hot Schedules has been a great tool for our managers and staff. It's easy to use, customer service has been great to deal with.
Vorteile
We like to reports it's nice to get a good picture of our overhead.
Nachteile
The latest updates to building a schedule are a bit confusing.
Antwort von Fourth
Mike,
We know you're very busy, so thank you for taking time out of your day to provide us feedback. We love to serve those who serve and are happy to help your business run more efficiently.
If you have any specific suggestions for product enhancements, please do not hesitate to voice your thoughts on our community forum page!
https://help.hotschedules.com/hc/en-us/community/topics/200388757-Feature-Requests
Happy Scheduling!
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Keep looking and try other products
Vorteile
Great first to make product some of the interernal products are great for managers
Nachteile
Great first to market product, the cost for users/ employees could easily deter employees from using the product if they have to pay to use the mobile app. Isn't that why we make these apps? Now you want to charge your employees to see there schedule?
- Branche: Restaurants
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hotschedules Review
Overall, I've always loved HS. Easy to use and teach.
Vorteile
Easy to interact with staff. Keep accountability in the hands of staff. Easy to use. Easy to train staff on.
Nachteile
Sometimes the updates make scheduling difficult. Also, we are trying to switch the day that our work week starts and they make it difficult because you have to have two weeks of schedules out before they'll do it for you.
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great Product.
It really helps with communication with your staff they have the availability to check their schedule any time. You can also eliminate early clock-ins
Vorteile
online access, clock-in monitoring
Nachteile
Inability to update the template, having to resave a schedule instead of just adjusting the template. Having to put in the password all the time on my office computer. Need an option for a "keep me signed in on this computer and only ask for passwords when making a change
Antwort von Fourth
Hello Laura,
Thank you so much for your feedback! Here are some articles that may help with updating your template!
https://help.hotschedules.com/hc/en-us/articles/215565947-HS-Create-New-Templates-Based-on-Existing-Templates
https://help.hotschedules.com/hc/en-us/articles/214872978-HS-How-to-Edit-Existing-Templates
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Switching to R365
Bad. We are discontinuing in all four of our restaurants
Vorteile
i really don't like the product at all because of the cost
Nachteile
Can't drag and drop. Times out to quick. Everyone should be able to see everyones schedule without giving them other schedule permissions. You can't copy and paste specific employees from one week to the next without erasing other employees. Cost is ridiculous
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A Great Scheduling App to Keep Your Team On Board
It does what it is supposed to do but it doesn't have much value in terms of in-app longevity.
Vorteile
Simple and does what the app is supposed to do. It's easy to find my restaurant shifts and switch with coworkers.
Nachteile
It's pretty much remained the same since it's release. There's a lot more that can be done with this type of app and it's not happening.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
HotSchedules is an amazing application for all businesses!
Overall, I would definitely recommend HotSchedules to other businesses to manage their employee schedules.
Vorteile
What I liked most about HotSchedules is how user-friendly it was to use. It also made the process of posting schedules to staff and accessing so much easier!
Nachteile
The only con that I have is that the employee has to pay to download the application. Other than that, no complaints!
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
A idea for improvement.
I would like to see an option to add special event to the schedule calendar. This would help us as a reminder to adjust schedule to accommodate for the increase or decease of business. Also it would provide historical data for future budget/forecasting.
Vorteile
-It's available in a smart phone app
-employees are able submit days off for approval
-forecasting
Nachteile
Adding event to schedule calendar
Antwort von Fourth
Yolanda,
Thank you so much for your feedback! We love any bright and innovative ideas our customers come up with to help improve our product. Check out our community page to talk directly with a customer care specialist!
https://help.hotschedules.com/hc/en-us/community/topics
- Branche: Restaurants
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Hotschedules Review
Overall we have been very happy with all aspects of HotSchedules.
Vorteile
Very user-friendly and intuitive system for both hourly employees and managers.
Nachteile
Inability to have the same manager account/login for multiple restaurant entities. We have multiple mgrs. in our org. who split time overseeing 2 restaurants. It would be much easier if they did not have to have multiple HS accounts and logins to remember.
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Used when I was working in a restaurant
Vorteile
I think hot schedules was especially beneficial to the restaurant life as it allowed for real time shift changes, picking up shifts or switching shifts with someone. It also allowed me to message my managers directly.
Nachteile
I think the only con would be the processing time between requests that only allows for certain people to approve requests for changes.
- Branche: Essen & Trinken
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Tool
I can forecast and track labor with ease. Hot schedules in intergraded with our pos so sales/ labor is updated daily
Vorteile
I like the way it is intergraded with our daily pos system which makes it possible for me to track things like labor.
Nachteile
Scheduling is a bit troublesome sometimes do to the icons on the lower right of the boxes. Forecasting could be made a bit easier to use.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hotschedules is Helpful
Hotschedules makes it easy to trade shifts, see your schedule, request time off, and message co-workers all in one app.
Vorteile
My favorite thing about this program is the ability to release and pick up shifts. You can even message co-workers on the software.
Nachteile
Sometimes the app will glitch or freeze. However overall, Hotschedules is user friendly and their customer support is great.
- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great Software for Restaurant Employees
Vorteile
I like how this software has all of the features needed for restaurant scheduling. You can view who is working each shift and be notified when the schedule is created. It also makes it easy to request time off without having to talk to somebody.
Nachteile
I haven't encountered any problems with this software so far.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Been a HotSchedules user for over 16 years. Love it! Great tool that is always adapting
Helps us manager the staffing, labor, and communication component with our team.
The add-ons for Training and Checklists is a great help.
Vorteile
Built for restaurants.
Over the time I have worked with the HotSchedules team they are fully engaged in making this the best product that they can.
The add on tools that they are building help drive our business.
They are true partners.
- Branche: Gastgewerbe
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hotschedules
Easy to use, good reviews from staff and manangement. Worth the investment of time and money to get started
Vorteile
User friendly, lots of reporting capabilities, mobile app available. Helpful for budgets, forecasts, execution
Nachteile
Mobile app doesnt have all the features i used daily. A little more expensive then others. Some reports should be on a main screen, for quick view.
- Branche: Unterhaltung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
HotSchedules review
All I need to do because I am a user, not a administrator of the product is 4 or 6 number digit. It’s convenient for me.
Vorteile
I’ve had to use this product because of work and in the last two years, 90 percent of my employers use it.
Nachteile
Something I didn’t like about this product I it’s that it is a little complicated to use, an DV it takes sometime to get used to it.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
Trapped
I called a representative upon my neighbor's advice and explained what I needed. I was opening a business at the time and hiring 30 employees, all with varying schedule restrictions and capabilities. I wanted to enter their names, the times they are unavailable, the classes they could teach, and then click a button. What I expected to happen was to see the different scheduling scenarios available, based on the constraints I entered. I was told the system could do that for me. It couldn't, and it didn't, which I reported. Once I requested to cancel my contract, I was instructed to follow their online procedures, which I did. However, they refuse to cancel my contract or refund any of the monthly fees they've collected while I have NOT EVEN BEEN USING THE SYSTEM. HotSchedules has trapped me and my money for a full year for a system that I have no use for whatsoever. I was led into a trap and get angrier each time they send me a monthly invoice. What a terrible way to treat people you can't even help.
Vorteile
Nothing from my standpoint. It would work well for someone else.
Nachteile
There are instructions to cancel your contract but HotSchedules is not honoring their own procedure, which was published on their website.