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dennis
  • Branche: Telekommunikation
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.12.2018

Quick and effective cutomer service

Great group of engineers and staff

Vorteile

I have been using the Enterprise edition for a year. The ease of use and customer friendly portal have enabled Go Dial to have a successful first year. Advertising begins next month , and I have no doubt that we will increase capacity with no problems.

Nachteile

I would like to see email notifications for campaign failures

Antwort von ICT Innovations

Thanks for your positive feedback

Beantwortet am 28.8.2020
Deepak
  • Branche: Telekommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 18.8.2020

The software is broken in so many places

DO not purchase the product, these guys will take your money and just keep giving you excuses for their crappy software.

When we asked for a refund, they clearly denied that they cant provide a refund because they spent time installing it.

Their interfaces is done is PHP with no security or secure ports everytime you want to make a change to anything, they have to go and do it manually.

Please please stay away from this company.

Vorteile

Actually the interface seem easy but its easy because it has no features

Nachteile

- Everything is broken in their platform, they said they could white label but even after several attempts, they couldn't get the logo not to scale
- The product is able to send outbound fax but unable to receive any faxes, their support has been trying to get the fax to work for two months with flowroute but its broken beyond a point
- This software is not designed to be resold, its not MSP or enterprise grade by any standard
- They cant fix their product and wont refund your money either
- There is no inbox feature, you cant title or keep a track of your faxes
- NO Security on the solution
- NO sigle signon options
- Support sucks

Antwort von ICT Innovations

Never was a customer of ICTBroadcast software nor used it. Would you please provide any proof/invoice of ICTBroadcast sale.

Beantwortet am 28.8.2020
2 von 2 Bewertungen

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