Demodesk
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- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
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Makes software demos a lot easier and interactive
Vorteile
- No downloads or lags in the software
- Clean interface
- Ability to record sessions
- Interactive screen-sharing
Nachteile
- no chat functionality
- no intercom integration
Zuvor genutzte Software
GoTo MeetingGründe für den Wechsel zu Demodesk
- unique features - easy to use - high level of customer serviceAntwort von Demodesk
Hi Marco,
Chat functionality is now available for all participants. And the Intercom integration is on our roadmap. Thank you for sharing your opinion. We appreciate that.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
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great customer success
Vorteile
as soon, as I face any challenge somebody will be there to help me.
Nachteile
the "power-point" feature I don't get it.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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Next level sales / best customer experience
Vorteile
webbased screensharing without any download efforts on lead/customer side, the overall customer experience, usage for sales & customer success, integration with HubSpot
Nachteile
no credit card payment on our subscription level
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
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Great Product and even better support
Vorteile
- easy to use
- saves us lots of time to coordinate appointments
- co-browsing is very intuitive for our users
Nachteile
usability can be sometimes improved when making templates
Antwort von Demodesk
Hi Marie,
We are glad to hear that you like the product and are happy with our customer support.
Feel free to share any questions/suggestions regarding meeting templates. We're constantly striving to improve the product's functionality.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
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Brings sales calls to another level of professionalism!
Clients are impressed how easy it is to access calls. No more cumbersome downloads on the client side. Also, I really like how smooth video call sessions with Demodesk work!
Vorteile
1. Video Call & Audio quality is excellent
2. Booking tied to my own calendar
3. My client sees only what he is supposed to see
4. I can easily share control with customers
5. The ability to brand own video call session is nice!
Nachteile
1. No possibility to take notes, but it seems that this feature is on the roadmap
Antwort von Demodesk
Hi Jonas,
Thank you for the great feedback.
Notes are available in the meeting and can be sent automatically to your CRM right after the call.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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The remote UX Research Tool out there
UX research but also sales demos and pitches
Vorteile
Collaborating on screen together vs. switching from one sharing to another sharing, seeing how the user navigates and interacts with the software is crucial
Nachteile
There is no worse aspect to commonly used video conferencing or screen sharing tools which I detected
Antwort von Demodesk
We appreciate your feedback. Thank you for sharing it.
- Branche: Telekommunikation
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
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Demodesk review
so far so good :)
Vorteile
I like that it connects easily, audio screen sharing and video all in one place.
Nachteile
it does get slow at times and sometimes the client on the other hand loose mouse or keyboard control
Antwort von Demodesk
Hi Celeste,
Thanks for sharing your experience. We've improved this functionality and achieved a lag-free collaboration process. If you still face any problem while co-browsing, please feel free to report.
