WinTeam – Bewertungsseite 2

Vorteile

Winteam has a lot of functionality and can handle a lot of our data. In the past year, Team has really made strides in new product development and customer service. The most note worthy enhancement for me was the new AR module with future invoice pricing.

Nachteile

The product is not user friendly. Several processes that should be automatic take a lot of setup on the back end in order to implement. When you call customer service you can get multiple opposing answers to the same questions from different support members. When new modules or features come out there is no training. It would be great if they had a webinar to go through best practices on a new module. It often feels like we are alone in implementing features.

Vorteile

It is a great help in organizing and ensuring managers and supervisors maintain appropriate and efficient staffing.

Nachteile

Mostly minor things in setting up schedule pages to better fit the way we use them, but overall it does the job. It can just be frustrating at times , especially if you don't use a function every day/week and you have to remember how to set something up as it is not necessarily intuitive for a non tech guy

Vorteile

I like that everything we do is in one program from accounting to payroll to schedules and work requests.

Nachteile

I wish it was a little better on the data entry side where you don't have to use the mouse quiet as much. I would be easier if you could tab from field to field.

Vorteile

Winteam is very easy to use and new employees can learn it quickly

Nachteile

The software is a little outdated - it should be updated to a more modern look and feel

Vorteile

Full integration of field operations and back office accounting, HR, etc. Everything we need is in this one software engine. Integration to EHub allows our field manager and employees to have data and documents at their fingertips and all in one application.

Nachteile

That it’s still Citrix-based but they are working on moving it.

Vorteile

The integration it gives us. Having Finance, HR, Operations & Payroll reduces error significantly and increases efficiency dramatically. It has allowed our company to scale fast for our clients year over year.

Nachteile

New features take a while to make it into production and there is a learning curve in terms of usability so training new team members can take some time.

Vorteile

Job Costing. all encompassing, reporting

Nachteile

Challenging to implement and learn. Once an invoice is posted, difficult to make a change to the invoice.

Vorteile

the ability to work with developers to modify the software

Nachteile

alot of areas of the software are not tailored to my business, I feel like whoever created the software does not fully understand our industry. more effort need to be made to really understand what we need so and for it to be implemented without cost to use. I do not like the idea portal/do not have time for it.

Vorteile

WinTeam is a powerful tool for managing human resources. It is so much more than a scheduling tool. I use it to track time off, absenteeism, experience, and certifications. We also use it to track revenue and generate invoices.

Nachteile

Most tools are easy to access, but others like displaying the number of hours worked or scheduled by a specific employee can require multiple steps in order to display the data.

Vorteile

Love the support from Team Software. Whenever there is something I need to understand further, the team is prompt to assist and I typically learn something new with each call. There are regular updates and great communication.

Nachteile

There are so many features and I feel we would benefit from requesting regular training or review periods, the issue is on our end not WinTeam. I am sure we are not even close to using WinTeam to the full capacity and are missing out on amazing short-cuts and tools.

Vorteile

I like the fact that you can use WinTeam software to run your whole company. Only one software for all the departments such as HR, Accounting, Schedules, Payroll etc.

Nachteile

There not to much that I lease like but what I like and don't like make be something totally different for someone else. We all have our preferences.

Vorteile

It is very dynamic software and we really like that it’s an all in one piece for our business.

Nachteile

It can be a little overwhelming at implementation. And the screen font view is capable of being made larger for easy viewing on screen. That can be a tad frustrating.

Vorteile

La fácil aplicación del sistema, muy accesible para las personas

Nachteile

No puedo quejarme de este software, ya que es buena herramienta para mi trabajo

Vorteile

I like how it links different areas of an organization in just one software.

Nachteile

I feel that there should more options when creating a report in order to receive detailed information to suffice different user needs.

Vorteile

It has a lot of features that work specifically with our industry and the customer support has been good.

Nachteile

I feel like I am limited on certain things I can do in our sales and work tickets processes. I also don’t like how you can’t use the CRM side of it offline because we don’t always have good cell service.

Vorteile

Scheduling of staff is optimal for our business

Nachteile

Additional HR features would be an improvement, although Team has been improving the HR module more recently

Vorteile

It gives me the ability to pull detail payroll information to respond to requests and file reports. It has enabled us to provide detailed financial reporting for multiple sites as well as running general ledger detail reports.

Nachteile

It is a little hard to find the underlying detail for certain general ledger modules.

Vorteile

Winteam is a good scheduling tool to ensure that your employees are in compliance with the requirements of a site

Nachteile

it does not have a feature where in you can see the whole month of schedule for a single employee. YOu can only see on week to week basis and not for the whole month

Vorteile

Ongoing enhancements keep the product up to date with current industry trends as well as labor trends. Full service makes integrating solutions easier

Nachteile

Can be somewhat cumbersome to use and after long term use, transitioning our original set up to be able to work withing the newer modules and features is prohibitive.

Vorteile

There is a lot of native functionality that is specific to the janitorial and security services industries. The application is very robust.

Nachteile

The system can be difficult to navigate. There is a lot of functionality and it takes some training and investment to figure it out.

Vorteile

Training, when in a training class they can log onto our system and show you the how to's on the subject/module you are using

Nachteile

Would like to have more training sessions with no cost, also some of the reports are missing information that is needed and or to extend to have more information put in

Vorteile

Export features on all reporting is easy to use. The Grid function is the best.

Nachteile

Global bill rate update is non existent unlike the pay rate update.

Vorteile

Amount of options for inputting data and pulling up reports

Nachteile

Extremely hard to train any employees to use this software and would almost avoid it 100%. I use the example of Winteam is a computer programmers software if you were training the average person.

Vorteile

It is a very comprehensive software, with everything included, from financial control, payroll, to front line information.

Nachteile

Needs a lot more flexibility ehen usisng the sales tracking module.

Vorteile

The software is mostly intuitive and straightforward. Plus TEAm Software is constantly driving to improve and add value to the system.

Nachteile

It can be tedious to set up the background functions, but once they're 7there you're set.

Vorteile

Easy to use. Ability to run a variety of reports.

Nachteile

Lack of customer centric portal. Customer should have a level of access to view certain items such as schedules.

Also need something web based now that work from home is a norm.

Vorteile

Searching relevant datas to the jobs that we are currently providing our clienst and giving to employees

Nachteile

upgrade the look of the system to be more engaging

Vorteile

I love that it is user friendly. I love that the F1 on every screen. I also love the idea Portal. I love the fact that you implement changes based on customer Feedback

Nachteile

That modules are not as integrated. It would be helpful if items like vender master files are share between, Payroll, AR and AP.

Vorteile

Tiers and ability to pull information you want.

Nachteile

TIme to enter through all the process and especially to correct an error.

Vorteile

Very user friendly. Includes everything needed for our business regarding scheduling, AP and AR.

Nachteile

I have very little to complain about. We wish that the Payroll processing included additional features and was more like a Payroll Processor. We are actually looking at using an outside vendor for our payroll and taxes.

Vorteile

I like how you can double click on blue fields and drill down.

Nachteile

I don't like that pictures cannot be added to work tickets and flow through to invoices.

Vorteile

The ease of use, friendly staff and immediate support

Nachteile

The tax and benefit related aspect of payroll

Vorteile

I think one of the best things about WinTeam is its user friendly interface. The reports I am able to run help me with scheduling and payroll on a daily/weekly/monthly basis.

Nachteile

My only complaint would have been the lack of information shared from WinTeam to EHUB. After attending the conference this year I learned about the ways the Team is making those two systems run together. We've already implemented a few different things we saw at the conference!

Vorteile

Comprehensive solution that includes mobile app for supervisors and employees

Nachteile

Not a true HRIS system , but finctional.

Vorteile

customer service is usually fast when you have problems

Nachteile

you have to pay for almost everything even some customer services questions, they will turn it into a training session

Vorteile

It is the best BSC software package out there. To have all of the software needs under one roof and not have several systems to accomplish the task is quite helpful.

Nachteile

Large learning curve for employees.
Needs improved Customer Support
Expensive

Vorteile

Easy to use after some training. Very good at job costing. You can export data from reports or screens to create your own pivot tables

Nachteile

The export of data is csv or xls of raw data

Vorteile

Since we started using WinTeam (2007) we have grown to utilizing almost every aspect/function of it. WinTeam has made running our company more efficient than every before!

Nachteile

We could be trained more in modules we don't use regularly.

Vorteile

This is a really forgiving software. It's easy to undo mistakes, which happens a lot with new users.

Nachteile

Some of the modules work better than others. Inventory has a limited use for us.

Vorteile

Easy to learn, intuitive, easy to catch errors.

Nachteile

I think the rollover feature can cause confusion. Not saying it needs to be eliminated; but I just don't use it and have 11pm-12am cells and 12am-7am cells created in Post Setup

Vorteile

I love the features that make it easy for my dispatchers and managers to find easy staffing solutions!

Nachteile

At this point in time I do not have many if any complaints!

Vorteile

The support when you have questions. Happy to help people

Nachteile

When its time to go to the help page its so much information to look through to figure out your answer.

Vorteile

It works great for our security services

Nachteile

Integration with other platforms like manitou monitoring software

New users have a hard time learning the software

Vorteile

You cannot help but learn from these sessions, the facilitators are incredibly knowledgeable in their areas.
The staff do an outstanding job.

Nachteile

To short, extend sessions out to 3 days vs. 2.

Vorteile

The software flows well and has good base functionality.

Nachteile

I would like to see a data dictionary of some sort to make reporting easier.. Also some more custom fields would be beneficial.

Vorteile

Good function and easy to navigate. the support is outstanding

Nachteile

some of the modules are not easy to use, the fact that one module can and does affect the function in other modules.

Vorteile

Was designed for Contractors and for the most part works well.

Nachteile

Some functions are cumbersome and overly complicated to use.

Vorteile

Lots of features to accomplish most anything you could need to do.

Nachteile

Can be complex and difficult to understand how to operate. However, support is great and very helpful!

Vorteile

Allows us to run our entire business in one program. Constant updates make improvements and add features.

Nachteile

Easy to use, but some of the setup is a bit advanced.

Vorteile

It's easy to Use, I like that all the applications are fully integrated with each other

Nachteile

Need the ability to write more custom reports