Prisync

Vorteile

TL;DR
After many failed attempts in E-comm (security products), we started using Prisync and suddenly we are selling and with a profit.

And for the long version -
We were trying few times with few advertising agencies to start our E-comm business (selling products online that we buy in stock anyway and therefor have a good price for).

Every attempt was finished after few month each on the losing side and each company gave us feedback for the failed attepts - feedbacl like "change the checkout", "change the design of the website" etc.

We did and still no success.

In the end we understood (after setting up presence in Amazon) that the main issue was pricing, we advertised for products we were not the cheapest in the shopping results so potential customers just went in (and we payed for that traffic), read about the product and went back to Google and bought the cheapest price that was presented.

So after a small research we came across Prisync and after we set up the API conection and the Smart Match feature suddenly we start selling!

What all the advertisers we had before didn't thought of or couldn't solve Prisync did - and in a very good way.

Nachteile

Didn't found one yet but I started using the API only resently.
As of now things work great from our side

Vorteile

Dynamic Pricing and Daily reports automatically generated.

Nachteile

Initial setup does take some time and man power if done at the organizational level instead of having Prisync manually scrape(Manual Scrape does deliver incredible results).

Vorteile

Easy to use, regular reports available, availability monitoring, competitors' sku can be included in the comparison

Nachteile

Set-up is quite time-consuming. Price comparison is limited to the websites which we set up, whereas we can see more websites from local comparison websites. Need to spend lots of time to maintain and update the URL if competitors' relative products are updated.

Vorteile

It is simple and functional and allows you to keep a considerable amount of articles under control by viewing the daily excel file that the platform sends

Nachteile

Sometimes troubleshooting takes a long time for the support team

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Prisync

Vorteile

The SmartMatch is the best, the system keeps searching URLs on the web for you, which saves a lot of time.

Nachteile

The MAP Monitoring has been surprising me, but still, there are maybe some accomplishments to deliver, such as a better report specific for MAP Monitoring. Today I still have to export the data and upload it to my own excel sheet, where I can manage the data the way I can see who is violating our prices and who is not, in a way that combines all competitors' violator listings together.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Prisync

Vorteile

Prisync has truly transformed our approach. It's incredibly user-friendly, with clear and insightful reports. Their customer support is exceptional—they guided us through setup and have remained responsive whenever we've had questions or concerns.

With Prisync, we've unlocked invaluable insights into our market positioning, making pricing strategy management a breeze.

Nachteile

We're unable to export the competitor URLs ourselves, but they're happy to do so for us upon request.

Vorteile

I get the data that I need about the pricing of our competitors in an easy to use format. The API and customer support are excellent.

Nachteile

It's a simple product, and does exactly what I need.

Vorteile

being able to reach price history .
Interface is really simple and easy to use.
The communication of the team reaaly fast and qualified.
They lead you how to benefit from the system more.

Nachteile

Change of URLs should be controlled manually

Vorteile

Very easy to use and the customer service. Being able to have data every day took us to have better business decisions.

Nachteile

Would love more datamining. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases.

Vorteile

It is easy to navigate, gives a clear summary of products tracked on the dashboard and allows you to track multiple competitors for each product. It gives you recommendations on pricing based on rules you input into the system and you can star your most important products which are then sent in automated reports to your email to make sure you're aware of price changes for those products.

Nachteile

Unable to remove out of stock products at the moment without doing it manually.

Vorteile

As with all products, there is a little bit of set up required but the reward is there. The ability to monitor thousands of URL's and get real time feedback has been incredible for us to understand where we sit in the market, and where the market is moving.

Nachteile

I strongly that you use the hybrid system, as you might not get the results you are after if you only choice a "channel based" or the ''url based'' systems.

Vorteile

This software delivers its promise with a very high reliability. It is very easy to configure from within and the support on the dashboard is fantastic

Nachteile

It was a difficult to connect the api to our manages store, since there was not ready made plugin.

Vorteile

The way the software is organized makes it very convenient to use. It is very easy to find your products, your competitor products and price increases with this software. Bulk uploading URL's is also amazingly efficient ans saves an unbelievable amount of time.

Nachteile

I honestly do not have anything bad to say about this software.

Vorteile

It gives a good snapshot of where your pricing is at and if any major moves up or down

Nachteile

set up can take time to import all data and their system doesnt always track the sites as blockers kick in

Vorteile

Visual presentation of your price position
Possibility to add a mulitplicator/divider for differences in selling units of your competitor

Nachteile

Points that could be improved:
1. possibility to update the product cost, product name, brand and category via the batch import tool
2. don't treat URL's with multiplicator/divider as separate competitor
3. Daily number of price changes (Increased/decreased) -> also split this number per competitor (including link)
4. Possibility to filter on ‘I’m cheapest’ + filter “difference > than X%” to have a quick overview of products you are maybe offering to low

Vorteile

It is great to have such a readily available business solution for retails companies like us to get informed of the trending pricing for various products and make adequate price adjustment in a timely response.

Nachteile

It would be great if Prisync could upgrade the solution to automatically update the product list with respective website URL wherever new items/products are uploaded on the running ecommerce website.

Vorteile

Great team, very responsive, focused on customer success

Nachteile

Product matching can always be improved a bit more.

Vorteile

Very easy to use interface, when i was first looking at all the different companies offering this type of software the interface looked very out dated and difficult to use. Prisync is the complete opposite everything is so user friendly.

Nachteile

When adding alot of products sometimes there are issues with the links so keep having to manually check and report the link can be quite time consuming but apart from that there wasn't any issues with the software or the help.

Vorteile

It's easy to use and get around, simple but a powerful tool

Nachteile

Takes 2 days to get the data back to see where your prices are compared with your competitors

Vorteile

The program gives you a feeling of security that you can always keep an eye on the prices of your customers - but also on the competing products. This way we can easily adjust the prices to the current market situation at short time.

Nachteile

Unfortunately, it is very time-consuming to enter all products into the tool. In addition, some customers block the tool, so that no stocks can be played out. However, this only affects a small part of our customers.

Vorteile

the tool provides a quick overview of listings, availability and pricing on our products and competing products

Nachteile

* the most difficult was to onboard all items and URLs to resellers
* too many email reports

Vorteile

It's really easy to use and you have all the info available with two clics. If you need anything, you have a great customer service that will help you in minutes!

Nachteile

No problems at this moment. Everithing that happened to me has been cheked and repaired the same day

Vorteile

We were looking for a tool that could help us monitors our competitor's prices. We decided to try Prisync and have to say we are very delighted with our choice. This tool is straightforward to use; the information provided is very valuable and easy to understand.

All in all, great tool, great team, great company and great experience.

Nachteile

For whatever reason, if any of the prices have a tracking issue, support is easily reachable. The support team are very active in dealing with your requests, quick to fix and notify you when that request has been fixed.

Vorteile

- the fact that is very easy to use, very good user experience
- the possibility of batch uploading products
- the customer service is impressive, everyone is very helpful

Nachteile

- even if you can monitor the prices in every currency, in the end, they all get converted to the one currency set of the account. As pan-european business, with products sold in different currencies, it would be helpful to see them in the country currency and not in the base currency of the account.
- the fact that price history is shown just for the previous 30 days

Vorteile

The software is easy to use and when help is needed One mail or chat is enough.
New functions are constantly being added.

Nachteile

Sometimes a link does not work while the item is just in stock

Vorteile

I use Prisync to ensure that our pricing is competitive. We sell products online and need to ensure that our prices are not higher. This tool gives me several different ways to look at the data.

Nachteile

The only issue I have with Prisync is that there are times that the link seems that it doesn't work for particular websites so the competitor pricing doesn't appear in these instances.

Vorteile

The one thing I like most about Prisync is the ability to analyze and follow up on development of our listings at resellers globally, the availability and the price deviations - both deviations between resellers and deviations compared to competitors. A user-friendly portal makes it easy to updated products and add new items when needed. The people at Prisync have been very helpful from start in setting up the accounts, making customizations, and help with technical obstacles at different resellers webpages. I warmly recommend using Prisync if you are interested in the listings, availability, and price information of your and your competitors products.

Nachteile

The most challenging with tool, and most time-consuming, was to onboard the products and making sure each account retrieved the data correctly from the resellers webpage. This required many hours of work and months before everything was correctly set up. Issues with the URLs such as not retrieving the correct stock information, prices differing in the portal compared to the daily excel files, or websites that are 'blocking' the tool from retrieving the data. Additionally, these issues was not identified by Prisync from start, but from our usage of it where a lot of the data still needed to be gathered manually. The daily excel reports includes a lot of information which could be simplified. To fully use the data retrieved by the tool it is required that you have some Excel skills of your own to get a better overview and analysis of the data retrieved by the tool.

Vorteile

Prisync has a lovely neat and easy to use design, the support team is never not available (from my experience) for any issues you might have at any time and they track all our competitions pricing and send us an update everyday (via email). It's efficient, easy and definitely 'does what it says on the box".

To compare it to other websites with similar functionality that we have used; it is the neatest looking, easiest to use, with the best support services that we've found and has so far been the most willing to work with our business and accommodate our needs. Other companies have given us excuses about the lack of support or errors or lack of functionality but Prisync just delivers, with helpful and friendly support.

Nachteile

It would be helpful if we could further organise our products into categories (besides the given: "I'm Cheapest", "Cheapest" etc.). For example some days our company wishes to only quickly check the pricing of the ranges of airguns that we sell, I currently have to search each individual airgun in order to check the range or sift through multiple pages. It would be nice to be able to check all Camping Equipment/ all Airguns etc. Also they are one of the more expensive price checking services but they seem to have the best overall service.

Vorteile

Very easy to use and easy to compare competitor pricing. Being able to have data every day took us to have better business decisions.

Nachteile

There is no alerts information in prisync tools for broken URL. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases.

Vorteile

Excellent customer service , easy to setup&use , we can able to trace more than 1,500 products daily basis , it gives ability to compare againts to competitors, and more important than this gives us to increase our profibility between 5-9 % more

Nachteile

We are selling fresh foods and package size sometimes different in competitors , there is no tool to adjusts units to make accurate trace

Vorteile

Easy of use
Support
Accuracy
Smart Price

Nachteile

Its shows raw data , they can show more infographics

Vorteile

Integration of the product was trouble-free.

Nachteile

The Dashboard is insightful. However. extra customisations to what information can be displayed would be a potential improvement.

Vorteile

Prisync API is very usefule, we can extact the data and do automation in-house. The dashboard and report are very helpful and insightful.

Nachteile

The pricing plans are a bit costly, and it is not working on some of the website. Also sometime the price update part is just gets slow.

Vorteile

The website dashboard is very simple and intuitive. We run multiple reports everyday to monitor thousands of product SKUs. This allows us to remain very competitive and even occasionally catch our own errors.

Nachteile

There have been only a few instances where a price wont be pulled despite having the correct URL. However, the support team is great and always very quick to respond and resolve any issues.

Vorteile

Have found to be a useful product with good responsive support

Nachteile

At the moment I do not have any complaints about the software

Vorteile

We have been using Prisync for several months now and it's has been doing exactly what we hoped for. It's very easy to use.

Nachteile

to change items in bulk is not easy. We require the assistance of the helpdesk which was fine.

Vorteile

The setup and ease of use. Support is incredible!

Nachteile

There is nothing I don't like. I enjoy every part of Prisync.

Vorteile

Great Product. Ease of use. Excellent value for money!

Nachteile

There is really nothing that we don't like about PriSync.

Vorteile

The support is amazing and allows you to move forward at a faster pace. The software allows you to see what is going on at a drop of a hat and offers some great export tools.

Nachteile

no downsides that i am aware of and if i have issues then i tell the team and they sort them out.

Vorteile

Excellent service with fast and friendly support, we've been using the product about 2 years and the biggest problem in e-commerce nowadays is price tracking, thanks to prisync; completely solves this problem.

Nachteile

Sometimes it doesn't load on desktep and mobile, it would be good if the service has an app for mobile.

Vorteile

That I can add any links I want to every product. It updates the prices quite frequently. The system tells you when other competitors change their prices. The export is pretty clear and easy to use.

Nachteile

There are some features I would like to see in the future. Those are more nice to have than anything though.

Vorteile

The app is very easy to use the can be overview quite easily

Nachteile

- I can't find out what link is being duplicate. An option to search for a LINK that link to a product so i can fix the link up would be good.
- No report to tell me which links are broken or not returning result
- Still occasionally give me wrong prices. Though once report, it get fix quickly
- I often get issue where i can't change the name of a product.

Vorteile

Easy to use. Great customer service. Great User Experience. Dashboard and search add to a great user experience.

Nachteile

It would be easier to use if product compared our the products on our website with the products of websites we entered. A lot of energy in making sure spreadsheets are apples to apples in product comparison.

Vorteile

Easy of use.
History of prices.
You can track as many Urls per product you want.
Nice reports.
Check of stock availability.

Nachteile

I wanted to have more custom fields for filtering and reporting.
I would like to have an easy way to select multiply products for editing or deleting them.

Vorteile

Ease of use

Nachteile

My model numbers are currently muddled in upper and lower case which looks confusing. This was done by error when you did an automated data input for us. You say you cant correct it, which I find hard to believe.

Vorteile

Support and value for money is very good

Nachteile

No auto recognition of competities products

Vorteile

Prisync is really easy to use. Moreover, customer service is very fast and nice.
You can get competitors prices in a few hours and be told with a daily report of any changes.

Nachteile

You need any single url of your competitors products.

Vorteile

Easy to check price movements by competitors

Nachteile

Some manual work and follow-up to get value for money

Vorteile

Overview price and competitors ................

Nachteile

Repricing and brand match and rules do not work

Vorteile

real time price comparison so we can purchase at the right price and sell at the right price so our customers are always the winners

Nachteile

we are very satisfied with the product and have not bothered looking for an alternative, so i don't have any issues at the moment