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4,3
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Bonnie
  • Branche: Unterhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 25.1.2024

WorkSuite - Is it up to scratch?

Not good. No customer support. Send an email and await a response. Not acceptable.

Vorteile

The cost. Inexpensive for a basic database.

Nachteile

It is a manual system which needs overhauling to suit the needs of contractor management.

Antwort von Worksuite

Bonnie, we’re sorry to hear this feedback and would like to address your frustrations asap. As mentioned in our calls over the past weeks, our team is here to help, and we’d love to optimize the platform to suit your unique needs. I will follow up directly and hopefully we can discuss further! - Pavel

Beantwortet am 30.1.2024
GABRIEL
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
2
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 30.5.2019

Lots of capabilities, but under delivered and poor customer service

Endless issues with payments and keeping track of the status of payments (some payments marked as paid even when the contractor doesnt actually have funds).

Most of all, very unsatisfactory customer service. Often no support at all.

Vorteile

Lots of functionality. But poor use of features

Nachteile

Payments are incredibly slow, and never on time. Takes 2-3 weeks to process and with holidays can delay payments longer. Customer services is UNREACHABLE at times, only a chat function with NO phone number to contact. Very frustrating and disappointing.

Allen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

1
Bewertet am 7.9.2021

Too expensive. clunky. contractor's complained

We tried it. and let it go. It was too frustrating/expensive and we realized we could make our CRM do all the most important features of project management and not spend any more money on it.

Vorteile

the best thing was contractors always knew how much they'd get paid at any give time for any given project.

Nachteile

It was expensive. $3/contractor - even if you were only paying $30.00 - Also, there were huge delays between submitting payroll and contractors receiving their money.

3 von 3 Bewertungen

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