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- Branche: Unterhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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WorkSuite - Is it up to scratch?
Not good. No customer support. Send an email and await a response. Not acceptable.
Vorteile
The cost. Inexpensive for a basic database.
Nachteile
It is a manual system which needs overhauling to suit the needs of contractor management.
Antwort von Worksuite
Bonnie, we’re sorry to hear this feedback and would like to address your frustrations asap. As mentioned in our calls over the past weeks, our team is here to help, and we’d love to optimize the platform to suit your unique needs. I will follow up directly and hopefully we can discuss further! - Pavel
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Lots of capabilities, but under delivered and poor customer service
Endless issues with payments and keeping track of the status of payments (some payments marked as paid even when the contractor doesnt actually have funds).
Most of all, very unsatisfactory customer service. Often no support at all.
Vorteile
Lots of functionality. But poor use of features
Nachteile
Payments are incredibly slow, and never on time. Takes 2-3 weeks to process and with holidays can delay payments longer. Customer services is UNREACHABLE at times, only a chat function with NO phone number to contact. Very frustrating and disappointing.
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
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Too expensive. clunky. contractor's complained
We tried it. and let it go. It was too frustrating/expensive and we realized we could make our CRM do all the most important features of project management and not spend any more money on it.
Vorteile
the best thing was contractors always knew how much they'd get paid at any give time for any given project.
Nachteile
It was expensive. $3/contractor - even if you were only paying $30.00 - Also, there were huge delays between submitting payroll and contractors receiving their money.