TeamMate+ Audit

Vorteile

- Being able to have multiple windows of TM+ open at one time.
- Tying of the audit plan to the risk assessment.
- Projects currently accessed automatically appear at the top of the project list.
- Customization of the Taxonomy
- Creation of Word Templates using the Audit Report feature

Nachteile

- The inability to "hide" changes to the global hierarchy so they do not appear in future risk assessments. We refresh our risk assessment annually which includes the adding or removing of auditable units.
- The lack of reports automatically available. Those that are available are subpar.
- The user guide is significantly lacking with regards to rolling the risk assessment and moving incomplete audit projects forward.
- No good place to insert procedure guidance - if link to the procedure, then the guidance requires sign-off each time. We are currently maintaining the guidance outside of TM+ which is not ideal.
- When you deactivate a user - the user disappears from the access screen rather than remaining with the status stated as deactivated.
- Coaching notes lack formatting capabilities.

Vorteile

Central Repository for all IA documentation, Best User friendly IA application, Prompt Support, Knowledge sharing portal, etc.,

Nachteile

We had one overdue unresolved issue related to "Failure of the Consolidated Email Notifications" being sent by the TM Application. This issue was raised in the initial setup phase (done by TM Technical team in Feb'2024). Although it has been almost a year but this support ticket has not been resolved by the TM Support team.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu TeamMate+ Audit

Vorteile

The customization process. My team and I were able to change field names which helped out a lot.

Nachteile

The new format. We are not big fans of the new format.

Vorteile

Ease of use and user friendly. Able to navigate easily

Nachteile

Could not find many negatives. Platform was easy to use

Vorteile

Easy to use, easy to navigate, the convenience it brings, and it augments auditing efficiency and functions.

Nachteile

The green saved icon display quickly. One will not know if it has saved or not. The green saved icon appearing time can be elongated. And there is a need to make it more visible too.

Vorteile

Reporting functionality is phenomenal and easy to use

Nachteile

Notifications rarely work...updates to data are not easy to manage if changes occur often

Vorteile

Being a TeamMate AM user it was fairly easy to transition to TeamMate+. The concepts were the same so we understood the framework that was used to develop and modernize the software. This made it much easier for our small team to pick up learning TM+ versus starting completely from scratch with a new vendor.

Nachteile

TeamMate+ is not done being built. Of course one is never done, but some basic functionality that existed in TeamMate AM is not yet available in TeamMate+. This is frustrating as some of that functionality was used by our team and now we have to wait to see if and when it will be added. Due to these items not being explicitly defined it has taken us a while to identify all of them and causes delays as we figure out acceptable workarounds.

Vorteile

Secure and save. Documentation is easier.

Nachteile

Not very intuitive. Can improve reporting and dashboard.

Vorteile

Easy to use and designed to streamline audit processes, improve collaboration, and enhance reporting.

Nachteile

Our auditees are unable to access or view the reports when received via email. New users may find it complex, requiring training to fully utilize its features.

Vorteile

Easy to use and the administration part is not complicated.

Nachteile

The alignment when using Arabic language.
The comments that are added when changing the status of observations appear all in one line.

Vorteile

The tracking of audit timelines for both auditors and auditees

Nachteile

The configuration and set up process is almost too manual

Vorteile

I like that all "suites" are located in the same place. With AM in the past, admins needed to log into multiple areas to accomplish work. The product has all the desired features including some that we had previously but never could get to work. The report writer seems much more user friendly.

Nachteile

The number of roles that have been created, they seem overly confusing. Lack of sandbox or non-production held back learning and testing the tool upfront. I also wish that the workpaper codes were extracted when downloading workpapers. A feature to archive projects would beneficial in the future.

Vorteile

It does the job in enabling audit working papers to be set up and recorded.

Nachteile

Presentation of the product is looking dated relative to latest generation products - it is relatively inflexible and timeconsuming to record the audit in TM+. The Multiple windows and tabs on each window over-complicate the product, making "agile" recording almost impossible.

Vorteile

I enjoy how easy it feels to navigate the tool. There is not a huge learning curve!

Nachteile

The sign off feature could be improved. For example, if something is signed off both at the preparer and then the reviewer level, and then someone goes ahead and makes a slight change - or even better, simply saving it over again without a change - the item is flagged. It might be great for version controls but is annoying to have to deal with this even when things weren't changed.

Vorteile

Teammate has an intuitive user interface. It is easy to navigate around and was customizable which allowed us to use our own taxonomy.

Nachteile

We had several errors that were hard to work around when implementing the software. It also seems like the software is still in progress and did not have all of the features fully developed that we originally thought that it would have.

Vorteile

It allows me add my procedures and supporting documents in the folders desired. The way I am able to tailor the presentation of my audit file.

Nachteile

I am not able to open the files attached in TeamMate.

Vorteile

I like that I am able to have everything I need in one place - key information, reporting functionality, testing/documentation, ability to store documents and share files/folders with others, import excel files for shared editable spreadsheets, control over who has access to various areas or reports our team shares.

Nachteile

Some functionality around documenting in the test forms can be difficult or inconvenient - for example, with the feature to now edit in word/excel, any changes made to the document throws off any tick marks/boxes in the workpaper making it more difficult to make changes that way.
Also, for reports that I have created, if help is needed from the support team and they add in any columns/make adjustments, I lose the ability to make any edits to the report.

Vorteile

Ability to track issues and custom reporting while sending reminders to clients on time.
Ability to embed the day to day audit process and workpaper into the system.
Generally the Tool works for the auditor and audit process.

Nachteile

Inability to upload an excel with issues and recommendations for tracking with TeamMate.

Vorteile

configuration flexibility and the powerful help module.

Nachteile

1- No unique identifier for some critical components like (findings, recommendation ...etc) and limitation of some features.
2- Availing some vital features with extra cost although they are essential and a core functionalities

Vorteile

The ability to map different dimensions to view controls based on different frameworks (when it works).

Nachteile

The system has a LOT of bugs and lacks a customer support team with the capability to help with them 99% of the time so you just have to live with the problems.

Vorteile

new look is really nice and customization throughout

Nachteile

saving feature / advanced integration installer requiring admin credentials

Vorteile

The customization of the backend to be able to make it work with our reporting and the support staff are very responsive and helpful.

Nachteile

As a user, the structure and format take a bit of time to get used to navigating. Secondly the bugs, for example. there's been different issues we've experienced with the teammate integration getting stuck so it can't open documents or check in which was causing lost work.

Vorteile

The ability to monitor in real-time the progress of each audit engagement and the monitoring of the responses generated from Management

Nachteile

Tables placed in the issues/findings are scrambled when the report is generated

Vorteile

The organizing and managing of projects is relatively easy to do. The added features not previously offered in TeamMate AM, offers an improved experience in audit management.

Nachteile

Primarily my challenges have stem from connectivity issues with my company's network and have resulted in integration problems when working with a Word document or Excel file in TeamMate+.

Vorteile

The best thing in teammate+ is that, you can configure most of the things as per your business needs and the most critical part in Audit which i like the most in teammate is Reporting

Nachteile

Sending Document requests to only one business contact

Vorteile

The fact that I am able to document my findings, track them and generate a report of open issues at any time.

Nachteile

I still have to make amendments to my report for it to be in a state presentable to senior management.

Vorteile

The structure is straight forward. The application navigation is easy to follow. The instruction are well laid out

Nachteile

There is not much flexibility on the application. The functionality on request for information is limiting.

Vorteile

The GUI is modern and friendly. Most of the times it is fun to work with TM+, especially as champion user.

Nachteile

- I cannot understand, why there is no clear indication of an overdue Managment Action Plan for reporting. You have to work around due date and revised due date to get that info.
- Why is it not possible to import workpaper descriptions? We have to copy & paste each cell...

Vorteile

The easy and friendly user interface makes working with TeamMate+ enjoyable to work with.
the logical flow that is embedded on the application comes very friendly for colleagues who are new to Internal audit coming from various other business units

Nachteile

The lots of radio buttons and the setting up, the idea was good however it seemed timeous to get around

Vorteile

All audits are within one same tool which makes it easy for consistency and archiving

Nachteile

The display and overall feeling of the tool is not AI enhanced

Vorteile

Using TeamMate in tracking the implementation of audit recommendation.

Nachteile

Generating a customized audit report.
Inability to use Sopell Check features similar to those in MicroSoft Office.

Vorteile

TeamMate Insights reporting function and TeamMate Analytics are useful tools to enable me to perform reporting and auditing duties efficiently.

Nachteile

Upgrades including efforts from IT are needed.

Vorteile

Easy to navigate. Access to various document types.

Nachteile

Sometimes it's hard to see what's in the various tabs.

Vorteile

When compared to TeamMate, there is no need of support and maintenance work for the system and data backup.

Nachteile

When compared to TeamMate, it lacks of flexibility on bulk documents review / endorsement.

Vorteile

Fast and Trustworthy. And also, it refects trend of Audit wordwide very well.

Nachteile

A bit Expensive for operating the program.

Vorteile

TeamMate+ has a simple and easy to follow layout. It's cleaner looking than TeamMate AM and navigation is much easier. I appreciate a cloud-based application.

Nachteile

We have only used TeamMate+ minimally and look forward to using the full functionality to assess pros/cons. The report template looks a little disjointed with several different fonts. Hopefully that can be easily customized. Adobe advanced integration has not worked as we hoped. Word/Excel work fine, but Adobe struggles have been challenging.

Vorteile

TeamMate is a great one stop shop for all things Audit. It keeps work papers very organized, has inherited segregation of duties (one person has to create a work paper, another review, another approve etc.). Its interface is very easy to navigate, and you can copy/paste/edit audit program templates to save time as well. Overall, I would say the department is very happy with it.

Nachteile

There were 2 major cons to TeamMate from our perspective. First, when you deleted a work paper in your procedures area, the link still stayed live in the references so it makes the references section messy and inaccurate unless you manually delete it there as well. Second, when we wanted to share our work papers with our external auditors, it makes it a bit difficult. You have to individually export all the work papers/attachments which makes it time consuming, yet we don't want to give our external auditors direct access.

Vorteile

It's a great place to store all your workpapers and it's convenient to collaborate with other colleagues. You're able to work on/edit the same documents, leave feedback, and sign off on them.

Nachteile

Just small things - I encountered a lot of challenges when hyperlinking documents. Sometimes the software would just crash but my work would not be saved. I always worked offline and copied and pasted into TeamMate just to be safe.

Vorteile

The way it is presented offers a nice user interface, it seems to be done and prepared to use with touch devices(tablets) as well as computers.

Nachteile

Some of the functionalities like reporting seem outdated in the sense that the out of the can reports that you can generate require a lot of customization and Cognos understanding to use it.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu TeamMate+ Audit

Vorteile

The ease of use via navigation, Cognos reporting, time tracking, and some project management features.

Nachteile

The coaching note feature needs some enhancements. I would love for it to open in a separate window. Also, it would be great to have a Kanban board feature for project management.

Vorteile

I like the feature where you can open any spreadsheet and save directly into TeamMate without having to upload file into my project again. I also love the linking of documents: ie: I can link an important email into a project file without attaching the entire document. The outlook tiny icon will take you directly to that specific email pertaining to that project.

Nachteile

I dislike the project dashboard that has multiple tabs to search projects in. There should only be one search bar to search for all projects in the application, versus searching in each tab until finding what you’re looking for. Also, I dislike that a file that was labeled complete for review will automatically go back to incomple or “yellow” each time you touch the file without asking if that’s what you intended to do.

Vorteile

It's easy to use, but then I think that about most software packages. I can see how the different ways of expanding project folders and other objects can be a little confusing to some. Teamstore is great!

Nachteile

Whilst dashboards are highly customisable, there are still items that I would like to see, but am unable to configure properly (e.g. project budget hours vs actual spent hours). It would also be good if a planning feature could be added that could be used to map out the budgeted hours onto calendar weeks and compare those to the submitted timesheets.

Vorteile

- It is web based with cloud.
- Overall good security.
- Designed with an auditor's mindset.
- Easy to track.

Nachteile

- User concerns or questions on the forum are not addressed timely.

Vorteile

TeamMate+ is one of the better audit tools out there. It really helps in in identifying the audit universe for your company and provides easy organizing of working papers and its very easy to navigate.

Nachteile

No major cons, all works as expected as a free demo was used before purchase.

Vorteile

Currently using TeamMate AM and it is easy to use and understand.

Nachteile

Currently using TeamMate AM but, seems like it could be tricky to set up TeamMate +. The videos during the video conference are a lot of help.

Vorteile

Audit and Risk important and integration was well explained.

Nachteile

Nothing was not liked for this applicable for this project.

Vorteile

We migrated from TM AM to TM+ and that process was very smooth. We like the quicker response time with TM+ as well as the look and feel.

Nachteile

The Audit Report feature. The available guidance needs improvement to better understand the functionality. There was also less functionality than TM AM, such as no if-then logic nor sorting to print out issues in numerical order.

Vorteile

TeamMate has features that can log audit and risk monitoring activities. These data can be identified clearly and easily on TeamMate and PowerBI using API function, which would help our management activities on the audit department .

Nachteile

There are multiple intricate features or settings that could not be known without asking the Lead Consultant of Walters Kluwer.

Vorteile

Features most impactful:

- The easy to use UI
- The ability to upload documents quickly.
- The integration with Microsoft and Adobe applications.
- Stability

Nachteile

Least liked feature:

- Inability to do a single way hyperlink. Small gripe.