Alle Bewertungen zu TenFold Filter anwenden
Nutzerbewertungen zu TenFold durchsuchen
Alle Bewertungen zu TenFold Filter anwenden
- Branche: Unternehmensberatung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Great Feature for any Company that wants to track Customer Service Calls!
Overall, this was a great addition to our company.
Vorteile
The popup is a wonderful feature! The integration with Salesforce, and Customer Service are flawless as well. Great response times.
Nachteile
The ability to have dispositions, or preset notes, would be a major plus. Often times clients call in for the same thing, so this would save a lot of time.
- Branche: Sport
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
tenfold
Vorteile
I liked the built-in analytics for calls
Nachteile
Did not like how it was priced per users
- Branche: Verbraucherdienste
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
why I enjoy tenfold
Vorteile
I like that it is easy to track my goals, and reach my goals daily, as well as log my call information correctly. Make my day easier, as well as working actually fun!
Nachteile
I do not like how tenfold shows up on every page when I am also making calls and doing other things.
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Easy to use, easy to navigate, and provides data easily
Easy accessible data
Vorteile
Seeing all the data types provided is interesting to see and great to use Additionally, I love all the little accolades that rewards employees for doing a certain task.
Nachteile
Nothing really, but there seems to be a delay in syncing data with other vendor applications i.e. SalesForce
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
I love the functionality Tenfold has with scheduling and follow up tasks
Vorteile
I love the ability to generate self tasks in our CRM right from the Tenfold pop out panel! Generating self tasks from the pop out panel allows me to keep on top of customers' needs.
Nachteile
If it was one thing, it would be the inability to disconnect from a call after using click to dial in our CRM.
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
I have used Tenfold for several months at my job.
Vorteile
This software has a very detailed breakdown of my calls for the day. The colorful pie charts encourage competition between sales reps. It is easy to read.
Nachteile
Some days the number of calls will be very far off. But for the most part it is very simple to use so I don't have many cons.
- Branche: Internet
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Tenfold is great...when it's functioning
This products saves time when Click-to-dial and auto calendar feature are engaged.
Vorteile
Ease of Use
Pop-up window
Time saver
Works great with Saleforce
Click to dial
Live Chat Customer Care
Nachteile
Disconnects frequently
Matching errors
Click to dial errors
Loading errors
Linking errors
Duplicates
- Branche: Medizinische Geräte
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
I use Tenfold everyday at work to track my inbound and outbound calls. It works well!
Vorteile
I like how it tracks the exact time and connectivity rate of my calls. I am able to track how well I connected with my customers.
Nachteile
Sometimes it screws up and double counts inbound calls which can be confusing and a little misleading.
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Our entire company uses Tenfold and it does pretty well considering our call volume.
Vorteile
I really like how well Tenfold works with our CRM (Sugar) and allows our company to quantify productivity.
Nachteile
Tenfold will rarely go through some glitches and either not record call notes or transfer notes to our CRM. This is rare.
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Generally very easy to use and very functional for what we need to do
Vorteile
I like how it integrates with Salesforce very easily. I love the shortcut codes that help me plan for my future appointments
Nachteile
It does go down a lot, and I don't know if that is our servers or not. When Tenfold is down it really makes my job harder Ten Fold!
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Tenfold has helped us streamline our operations and more easily track our metrics.
Vorteile
It helps our account managers and sales reps navigate through our day-to-day operations seamlessly. Because of this, we can track our progress easier, have saved countless hours on the operational front and increased our revenue streams by over 10%
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Tenfold is very user friendly and quick to access--any system issues are usually resolved very...
Vorteile
You can view history for the previous date and notes sync clearly to our Salesforce for daily review.
Nachteile
When it does stop functioning properly, it's difficult to retroactively update. You often lose that bit of work that affects daily metrics.

- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Excellent Program
Quick & easy use
Vorteile
Easy of use & linking to client page. Have used many CRM/ Phone programs in the past. This is at the top of the list
- Branche: Grundschul- & Sekundarbildung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Makes business easy
Vorteile
Makes the ease of taking notes per call a breeze. You don't need to jump around different programs.
Nachteile
They need to create the extension for safari and it would be a kick out the ball park. No other cons.
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Wonderful integration with our CM
Vorteile
Ease of adding notes and tracking calls. I can connect to CM and see my opportunities and add to it. Past notes pop up from caller so when I speak with that person I know what we spoke about last. Very helpful!
Nachteile
Does not link 100% of time. So sometimes it does not show customer that is in our system or it shuts off without being logged out
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Great solution to streamline calling process
Highly recommended as an add-on to your CRM!
Vorteile
In-browser widget to log calls into CRM, complete with call dispositions, appointment setting, etc. Click to dial is a great feature too! Great metrics tracking
Nachteile
Sometimes the click to dial function requires a couple of clicks, or a browser restart. Other than that, the functions provided are great!
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
very use to use, really helps keep my book of business organized
Vorteile
Tenfold interacts very well with our other business software, it allows me to manage, note, and track all of my business calls.
- Branche: Medizinische Praxis
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Overall great experience!!!
Vorteile
Easy to use, logging calls and runs reports quickly, loves the dashboards functionality; great ongoing support from Tenfold. Overall great experience!!!
Nachteile
Overall great experience!!! Easy to use, logging calls and runs reports quickly, loves the dashboards functionality; great ongoing support from Tenfold.
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Easy and Efficient
Vorteile
I like how it integrates with Salesforce so easily. Helps my account stay organized by being able to input notes and track calls.
Nachteile
Technical issues is what I like least about the app. Sometimes calls wont log. But tenfold is always great at responding and improving the app.
- Branche: Bekleidung & Mode
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Absolutely Essential to my Daily Tasks
Vorteile
I like the reliability and efficiently of all of my customer interactions being recorded. Tenfold allows me to increase my customer contacts and reliability of my interaction notes. Ultimately helps increase my sales.
Nachteile
Occasionally Tenfold will have trouble identifying the accurate contact within our Saleforce database when their are multiple accounts linked to a single phone number. Often times related to school districts.
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Tenfold - Very helpful tool
Vorteile
The most important and helpful feature of tenfold is showing you informations about the outgoing and incoming calls if you've saved them. Tenfold reports also the talk time and the number of calls. The tool gives the company the necessary transparency. This saves a lot of time.
Nachteile
The only thing i have to dislike is that sometimes the system logs itself out. However, the system continues to count the calls.
- Branche: Telekommunikation
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
User Friendly and Great for large work spaces
Vorteile
What I like most about tenfold is the ease of use and integration with other apps as well as the customer support from the team behind
Nachteile
Technical issues is what I like least about the app, but tenfold is always great at responding and improving the app.
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Great experience with this system
Vorteile
-Tracking is very easy
-Easily can move to next call
-Click to dial
-Easy to install and integrate into my systems
Nachteile
-Really did not have any cons. I guess sometimes it would duplicate calls, but that did not happen often
- Branche: Buchhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Fast effective, easy flowing
Effciency
Vorteile
Makes it easier for me to pull up customers before I have the ability to pick up.
Keeps tracks of call volume
Nachteile
Nothing, just sometimes it lags a little but technology always lags. Not awful, no cons besides that one.

- Branche: Gastgewerbe
- Unternehmensgröße: 10.000+ Mitarbeiter
-
Quelle der Bewertung
Mehr Details anzeigen
This is a must for anyone that uses Sales Force
This is an amazing product with amazing support.
Vorteile
improves efficiency with the team, easy of use and amazing support. This program blows away any other system, the team that supports this program is second to none. The system is accurate, fast, searchable and scalable. The team listens to what you are asking for and delivers 100%.
Nachteile
There are minumal times it has system outages.
- Branche: Geschäftsbedarf & -einrichtung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
I'm a new user of Tenfold. My company partnered with Tenfold to enhance our calling abilities.
We needed a way to accurately measure the total amount of calls coming in and out, both by total volume and also by person. I think Tenfold is helping with that.
Vorteile
I like the fact that Tenfold allows you to fill in notes automatically. Not having to open the notes field the in CRM software is a plus.
Nachteile
My company uses Netsuite and I don't think that Tenfold is a familiar with the system as other software (Salesforce, etc.) so the adoption has been a bit clunky. Also, the data is sometimes different from RingCentral so we're still figuring out who to "believe."
-
Quelle der Bewertung
Mehr Details anzeigen
Increase Productivity with Callinize
Operating in a fast paced sales environment, we are constantly looking for ways to become more efficient. Callinize has allowed us to do just that with increased call volume, faster navigation through SalesForce, improved customer service through better task management, and increased quality of note taking on calls. Our sales reps are able to identify clients in our data base much quicker as they call in using the Callinize pop-up window. Reps now call through a higher volume prospects utilizing the click to dial feature and can simultaneously log the call activity while setting a follow up task which saves us lots of time. In an industry where time is your enemy, this application is priceless. The Callinize customer service is very responsive which is hard to come by these days. I would recommend this solution to anyone looking to improve efficiency and increase productivity.
Antwort von Tenfold
Thank you!
- Branche: Bekleidung & Mode
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Tenfold has been a great addition to our daily customer interactions.
Vorteile
Tenfold is extremely easy to use. There are a number of possible ways to record information through the interface, which results in greater connectivity with customers. You have the ability to compare progress and notes with peers via the Tenfold Dashboard.
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Useful tool
Vorteile
The is product is easy to use and a useful tracking tool. On occasion there can be a glitch but luckily customer service is excellent. They are responsive and quick to fix any issues.
Nachteile
While I do appreciate the quick alerts, sometimes the notifications can be too much. Often times they disrupt what I am doing. Minor convenience though!
- Branche: Marketing & Werbung
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Easy to learn, easy to use
Ease of use, makes conversations with clients run much more smoothly than other software I have used in the past.
Vorteile
It makes finding information about client quick and easy. The software is extremely responsive with little to no lag time which makes finding a clients information, and resolving their issue and much more efficient process.
Nachteile
Sometimes duplicate accounts or people with the same name will get confusing but I can hardly blame that on the software.
- Branche: Automotive
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Very useful product, helps to track and record communication with customers
Helps me to easily make notes and record important topics discussed with customer right away without having to go individually into these accounts to make after call notes.
Vorteile
Great Telemarketing tool, helps to track and record communication with customers that one can always refer to for account activity and progress.
Nachteile
sometimes unable to identify caller even with contact stored in the system, this then takes extra time having to search for contact before saving data
-
Quelle der Bewertung
Mehr Details anzeigen
Callinize is a Must Have Add-On
Callinize should be an automatic add-on when purchasing Salesforce. IHG being the largest franchise hotel company on the plant depends on my team to support 4,800+ hotels globally. We needed a more effective way to recognize/identify our callers, and efficient way to pre-populate case screens.
Callinize has been a great solution and their team has worked diligently with us to ensure our needs are met. The administrator website it straightforward and simple to use. Callinize provides better in-depth analytics than even our current Avaya phone system. The statistics are tied directly into Salesforce, so I'm able to create customized call reports around the Callinize data easily via standard Salesforce Reporting.
I would highly recommend Callinize for your company.
Antwort von Tenfold
Thank you!

- Branche: Internet
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
-
Quelle der Bewertung
Mehr Details anzeigen
- Branche: Bekleidung & Mode
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Absolutely essential to my daily effeciency
Increase in overall call volume and reliability of my personal notes and call details being automatically logged. This software helps me ultimate increase my sales.
Vorteile
Confidently records all my customer interactions on my Cisco softphone allowing me to increase overall call volume.
Nachteile
Occasional issue with multiple accounts linked to the same phone number within Saleforce database. Usually able to sort quickly to resolve.
-
Quelle der Bewertung
Mehr Details anzeigen
A tool so great Dale Carnegie would use it!
While reading Dale Carnegie's "How to Win Friends and Influence People" I took away two important lessons.
1. You should talk in terms of the other person's interest.
2. Make them feel important, and do it sincerely.
Callinize allows me to do just that with every customer that calls. As soon as my phone rings I know exactly who is calling and what interactions have recently taken place. This affords me the ability to greet them with the sweetest word in their vocabulary, their name. I can hear the smile on my customer's face when I greet them with a "Good morning John!" and immediately pick up where we left off.
Callinize is a must have for anyone that wants to give their customers the VIP experience!
Antwort von Tenfold
Thank you
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Very helpful.
It really helps me stick to my tasks at hand but giving me a scale to look at to balance my calls during the day.
Vorteile
I really enjoy this software because it helps me stay organized and keeps me on check with the amount of work I have done and how much more I need to do.
Nachteile
It does not keep the count of the incoming calls I receive. It seems to just double count my outgoing calls.
- Branche: Computer-Software
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Easy of Use, call loggings
Overall good tool.
Vorteile
Ease of use, call logging, Very useful tool for us to save time and easily can find the right contact numbers in CRM
Nachteile
Sometimes this doesn't work and support for this. Customer support is not that great for this tool.
-
Quelle der Bewertung
Mehr Details anzeigen
Excellent Add-On for Business
One of the biggest challenges in using any CRM is the manual effort and mental discipline required to log calls. By integrating Callinize with the CRM, we no longer have to think about it. Calls are automatically associated with accounts of record or the opportunity to create a new account is provided. This functionality is going to become second nature, just like using voice mail or e-mail!
Antwort von Tenfold
Thank you!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
-
Quelle der Bewertung
Mehr Details anzeigen
Incredible Product!
Callinize revolutionized the way my team sells. It made my life as a sales leader easier, and made my team more productive from day 1. Very intuitive with phenomenal support. Highly recommended!
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
It's really nice to see what customer is calling. Caller history is a nice feature as well.
Vorteile
That I can see what customer is calling and the automatic creation of calls in Salesforce. This way they don't have to be created manually.
Nachteile
There are technical issues from time to time, where tenfold is not working or creating any calls in Salesforce.
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Enjoy using Tenfold
Vorteile
This product has been introduce to make our work more efficient which really dose help.
Receiving clients information much quicker, tracking all outbound and inbound calls. The support has been great in resolving issues which have been very few.
-
Quelle der Bewertung
Mehr Details anzeigen
Every Inside Sales Team needs this App
Our inside sales team was difficult to track and wasting tons of time manually dialing phone numbers. With Callinize, now they click to call on any phone numbers inside of Salesforce and are instantly connected to the prospects they want to talk to. Since all of their calls are logged and Callinize provides awesome reporting functionality, I can always go in to my dashboard and see how my sales team is doing on any given day. Anyone interested in closing more deals and getting better call reporting in place needs to get Callinize up and running!
Antwort von Tenfold
Thank you!
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Easy to use and reliable
Better work efficiency
Vorteile
It integrates with sales force seamlessly to make capturing calls and adding notes quick and easy.
Nachteile
Every so often the pop up will not work but it fixes itself quickly and sometimes not all notes will transfer to cases.
- Branche: Bildungsmanagement
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Good
Vorteile
It allows you to keep track of your own productivity for the day and is pretty reliable for the most part.
Nachteile
We've had problems with tenfold not recording our number of calls or having a severe lag every now and then.
-
Quelle der Bewertung
Mehr Details anzeigen
Great App, Great Team, Great Support, Great Value
We love Callinize and cant imagine not having it. And the people behind it seem to really care about me and my needs and they love their product. All my requests are addressed in a timely manner and they work with me to understand my needs to learn how to improve the app. And value for the cost per user is off the charts!
Antwort von Tenfold
Thank you!
- Branche: Verbraucherdienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Simple and very useful
Vorteile
Simplicity, easy to set up and minimal training needed. The easiness when calling a customer and the caller recognization. Every incoming or outgoing call automatically syncs up with my contacts. You are able to easily write notes while on the phone with clients.
Nachteile
Betweem 5/7% of ghost calls every month. Yo can't recover data if connection to phone system is interrupted
-
Quelle der Bewertung
Mehr Details anzeigen
Callinize is great!
Callinize really helps with organizing my calls. It also saves a lot of time by saving activities and creating new tasks for me in SFDC. Their support line has been outstanding with helping learn the process. Now, it's easy. Thank you Dan!
Antwort von Tenfold
Thank you!
-
Quelle der Bewertung
Mehr Details anzeigen
Amazing Product! Even better support! Love this Application!
Callinize is so simple to set up and even easier to use. Their team helped me get up and running in only a few minutes and we can now log all of my calls in Salesforce and instantly click and call any leads or contacts in the CRM.
Antwort von Tenfold
Thank you!
-
Quelle der Bewertung
Mehr Details anzeigen
Callinize- user friendly and very efficient
At work I typically make 80 calls per day. I cannot imagine making those calls without Callinize. It's a brilliant product! It has made making calls a lot more efficient to click to dial people.
Antwort von Tenfold
Thanks!