Crisp – Bewertungsseite 3

Vorteile

Quite inexpensive pricing options comparing to competition. Reactive support.

Nachteile

Limited integration options and customisation.

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Gründe für den Wechsel zu Crisp

Vorteile

So easy to use and way more affordable than other chat support solutions.

Nachteile

Nothing. Crisp is great and has helped us grow our business.

Vorteile

Lots of capabilities.

Nachteile

There is nothing that I dislike. I would love to send emails from Crisp. Mailchimp could cost us a lot of money in a few months.

Vorteile

Crisp gives you a 14 day free trial with full capabilities and then the option to continue on a free tier. It is perfect for small business with ambitions to grow over time. Simple to setup, simple to use. Great product.

Nachteile

Language setting a little difficult to setup when website has multiple languages.

Vorteile

-Ease Of Use
-Pretty chat box design
-Extremely powerful campaign and marketing features
-Triggers are very easy to use, but effective

Nachteile

I love crisp, but the ads to "Upgrade to Unlimited" are very annoying. I am subscribed to the Pro plan and when I accidentally click a feature that is only available to unlimited, the ads popup. I feel that these features should be hidden when you are not subscribed to them.

Vorteile

I love that they have jam packed it with all the features you'd pay much more money from at Intercom. It's what got me interested in the first place. Also, there in-chat games are hilarious and super fun.

Nachteile

I did not enjoy the interface at all. It was hard for me to use. Also, the pricing plans were unclear (even though they are very affordable)

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Warum Crisp gewählt wurde

Zuvor genutzte Software

Vorteile

Crisp makes on-site chat available to smaller companies for much less than Intercom or similar products.

Nachteile

The platform is a bit more DIY than other systems and will require configuration to get it working how you want.

Vorteile

Perfect to close customers. Especially if you are running advertising campaigns

Nachteile

Would love to see the referrer of the users I am talking with. Would help us to know where they are coming from.

Vorteile

It's free for small use. Good features.

Nachteile

Notifications don't work that well. I don't get them on my phone smoothly. I get repeat notifications for messages I've already received.

Vorteile

Extremely easy to set up. It has several customisation options and good tools to anticipate and get to know the customers' needs better. Provides a good customer support experience and good for conversions. Very easy and convenient to use.

Nachteile

Many of the customisation options are only available for the paid plans. At least in the free plan you have no tools to help ensure compliance with data protection legislation.

Vorteile

They have a free plan.
Easy to configure and install on your website.
Great for startups.

Vorteile

As I said before, it is easy-to-use.

Nachteile

I think they should make plugins more visible. Took me three weeks to discover that they were here. Love the one for Slack BTW.

Vorteile

They implemented changes quickly. The product is constantly evolving.

Nachteile

Not all features are available when you are subscribing to the seed plan.

Vorteile

Just what we needed and very easy to set up. Custom settings were great and free which was most important

Nachteile

Can't think of any it foes what we want.

In Betracht gezogene Alternativen

Vorteile

I was looking for intercom alternative and found crisp on product hunt. The features look great and has affordable pricing.

Nachteile

I was specifically looking for Hubspot integrations. Unfortunately they don't have Hubspot integration. The live chat agent even tried to pitch me that they are alternative to Hubspot(they are not) - which made me turn away from them.