Voxco Online

Vorteile

If you use it to it's maximum potential, it's one of the more powerful platforms out there.

Nachteile

It can be very slightly buggy sometimes. Not the most intuitive menus.

Vorteile

Not much.

Extremely simple surveys can be done quickly.

Importing a second language into an existing survey can be fast.

Nachteile

It is time-consuming to program anything beyond the most simple of surveys in it.

It lacks many basic features.

Their documentation is terrible, poorly written, completely lacks examples, and is poorly indexed. It seems that a search of the online documentation will either yield so many results it's impossible to find what you are looking for or no results at all.

Many of the "features" do not work.

You can't search past projects effectively. If you know you have similar questions in past studies it is difficult to copy them. You need to manually find the survey, find the section, find the question then drag it into your new survey. At which point Voxco only copies the question itself and not any logic (unless all question numbers and variables match). Voxco makes it impossible to "pin" a second survey in the development environment.

Validation is very time-consuming. You need to create separate questions with your error messages, then set that error message question, pipe in the value of the error message question into your original question, then redirect back to the original is the error message condition is true. Ridiculous.

It is difficult to re-use answer lists unless they are 100% identical.

There is no inline filtering or masking. You need to make separate masking questions all the time. Again adding programming time.

I had more cons but ran out of space but you get the idea.

Vorteile

from my experience with Voxco CAWI & CATI:

Flexibility to create survey

Powerful and more detailed reporting

Quality of support help

possibility to create complex quests

support for multiple data formats for exported files

the highly flexible quota system

Nachteile

from my experience with Voxco CAWI & CATI:

the difficulty of creating a nice ergonomic questionnaire

Use HTML4 instead of HTML5 which makes it difficult to integrate new components.

the builder "DESIGN" is not well optimized

the worst is the incompatibility with other browsers Chrome, Firefox

Vorteile

The functionality is definitely there, a good selection of question types and logic options.

Nachteile

It's quite buggy. I feel like we are finding issues quite often, and they have interfered with our productivity in the past. I also feel like the help menu only describes the features, and doesn't have enough examples of how they may be applied or any troubleshooting.

Vorteile

I like that Voxco allows for almost anything that you can think of when it comes to survey software. You can create almost any type of question, use anonymous or identified survey sends, setup sample groups, and so much more. You have to see a video or demo to begin to see the full power and flexibility it has. It has API extensibility and is able to silently pass through any data you want.

Nachteile

It has a bit of a learning curve, primarily because it has so many options. It is a bit difficult to fit every option they offer into a platform but they do a reasonable job.

Vorteile

Ease of use and the robust dialing rules.

Nachteile

There are very little training material like youtube videos.