Mouseflow
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- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Very Difficult to Stop Auto-Billing
Good service, but very difficult to stop their auto-billing if you ever choose to. Tried both phone and web site several times to do so. Customer support unhelpful.
Antwort von Mouseflow
Hi there,
Too much time has passed since you wrote this review, and we are truly sorry that we never got around to replying to you.
While the rating is not something we would be thankful for, we do want tor recognize the time you have invested in providing us with your feedback.
Many things have changed ever since you wrote your review and we would love to have you back to check the platform out and get more feedback.
Could you please email us at [email protected] so that we can chat and set you up again?
We look forward to hearing back from you.
- Branche: Großhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Mouseflow is a very useful tool for online shops
Vorteile
It was fairly easy to implement in our existing webshop. I like that you really can see how long customers are on webpage and what they. You also see very easily what you can improve in your shop. I like the fact that it is quite cheap compared to the high outcome you have.
Nachteile
Honestly, there is nothing I can add on that. It is very customer friendly to use.
Antwort von Mouseflow
Hi Daniel,
Thank you for sharing your experience with Mouseflow.
See you around!
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Loyal and happy customer
I've been using Mouseflow for many years -I moved to a new role in a new company and kept using it. I use it to analyse the customers that make leads within my website and understand what took them to do the spet to leave their data; and also to analyse those who didn't become leads and understand what I could improve within the website so they can become leads in the future.
Vorteile
Recordings of users interactions and general heatmaps. The first one helps me understand customers individually, while the second helps me understand general beahaviours.
Nachteile
I overall like everything about Mouseflow.
- Branche: Wein und Spirituosen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Great product that helps you troubleshoot!
Mouseflow helps us achieve 10-30x the industry average conversion rates on our various pages.
Vorteile
Mouseflow is great to not only help you understand how your customers are interacting with your site, but also to track metrics and understand how to increase conversions.
Nachteile
I haven't found any challenges with the software at this point.
Antwort von Mouseflow
Hi Mira,
Thank you for continuing to support Mouseflow!
We love having you around.
Let us know if you need anything by firing up a chat inside the app.
See you around!
- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Best in class software
We managed to solve checkout issues, problems with our landing page and many other things where Analytics was no help in actually understanding user issues.
Vorteile
After trying more than 4 different tracking tools to support my Google Analytics efforts, Mouseflow has won all competition.
Nachteile
Honestly... I think Mouseflow is one of the best pieces of software I've used in a long time.
Gründe für den Wechsel zu Mouseflow
Simpler interface and more useful features.Antwort von Mouseflow
Hi Philip,
Thanks so much for taking the time to review Mouseflow. We are happy to read that you're getting a great value from our tool.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Pretty good site
Vorteile
Easy to use, and fairly cheap. I also thought it was helpful to gauge user interactions.
Nachteile
It's not good on mobile. I would like to be able to check recordings on my phone.
Antwort von Mouseflow
Hello Gregory,
Thank you very much for sharing your rating and feedback.
See you around!
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
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Especially Important When Redesigning the Website
Vorteile
I like being able to see friction points in read time
Nachteile
Integration was a bit tough, but I had some help and now it works greats
Antwort von Mouseflow
Hello Jonathan,
Thank you very much for taking the time to review Mouseflow. We appreciate your support!
