Sage X3 – Bewertungsseite 2

Vorteile

This is a very functional and complex ERP application.
A robust and expensive to support.

Nachteile

The support model is lacking in overall expertise. We have used changed support organizations twice due to lack of knowledge on attempting to implement a 3rd party application.
Sharing and collaboration of resources between the organizations is cumbersome and the pricing for this expertise, due to complexity of the application, is very expensive.

Vorteile

location and picking tickets are relatively easy to use.

Nachteile

the way inventory counts are performed with the RF scanner are done, at present it has changed the way we do inventory. Prior to an up grade it was simple on the scanning of the bar code. After the up grade things changed on the scanning of the barcode having to answer question after the scan of a location was completed. Yes or no, do you want to delete on scan numbers. What it was before was much simpler.

Vorteile

Customizable features allow us to get the most out of the product. Workflows allow for controls for authorization where required.

Nachteile

Adding in some features required a lot of custom coding. Most notably was allowing for automatic allocations of product that is being cut.

In Betracht gezogene Alternativen

Warum Sage X3 gewählt wurde

Gründe für den Wechsel zu Sage X3

Vorteile

There are a wide range of settings to help make Sage function the way we need it to. The knowledgebase is typically very helpful. If calling in for support, most of the time there is no wait and everyone seems quite knowledgeable.

Nachteile

When you do need a customization, it is lengthy and typically expensive. Apparently this is no longer offered by Sage, so a 3rd party must be used. So far, it is even more lengthy and more expensive....

Vorteile

X3 is highly configurable. Its intercompany functionality is substantial. Administrators have a ton of control over the user experience-- what they see, default fields, hiding fields, permissions, etc is all highly configurable without needing to be an IT genius to figure it out.

Nachteile

The ability to receive help. The help function is somewhat helpful sometimes but is not updated as often as it should be. The user community is lacking. I would love to be able to post on a message board about my problem, but when I have done that I have rarely gotten the answers I need. Solutions to X. problems are not "googleable"

Vorteile

Multi-Site features work well, Lot control/QC features are strong, visual process flows make new user training easy. Home Pages / Dashboards deliver easy access to data for production/shipping/receiving.

Nachteile

Integrated workorder planning functions are not realistic to use in version V9. Online help is lacking in too many areas, error message descriptions are vague.

Vorteile

Ergonomie de la v12, prise en main rapide, adaptabilité, ouverture aux développements métier. Equipe SAGE à l'écoute des utilisateurs finaux. Mise à jour trimestrielle.

Nachteile

Du fait de la politique de mises à jour trimestrielles, certaines nouvelles fonctionnalités ne sont pas jusque-boutistes, Il manque un tout petit rien, parfois des effets de bords néfastes surviennent lors des montées de release.

Vorteile

Has lots of functionality. can take acre of most of our requirements

Good role based security

Nachteile

Proprietary language for modifications. Where do I learn all the commands and see a library of examples?

Interface look and feel is 20 years old.

only crystal for generating reports.

Vorteile

I like the look a feel of the system and ease of opening other functions from the same screen.

Nachteile

System isn't designed for the chemical industry. A lot of mods or customizations have to be made for the system to support our needs. There is always a solution but there is always a cost as well. will be well over budget once everything is working the way it was presented.

In Betracht gezogene Alternativen

Warum Sage X3 gewählt wurde

Gründe für den Wechsel zu Sage X3

Vorteile

What I liked the most is the versatility it has to adapt to the needs of any type of business, a great alternative for ERP. The variety of configurations that can be modified as well as the functionalities that can greatly save response times.

The presentation and easy to create reports with very simple and guided quearys also The user interface is foolproof which is a great solution for the support and information department.

Nachteile

As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.

The Reports are very colorful and well structured but at the moment of the output they take a long time to appear.

I had some problems in the version update and the service pack caused some headaches

Vorteile

Sage X3 helps companies in the distribution industry meet customer demands and keep costs and waste down by managing the movement of goods across locations, warehouses, or companies. By combining sales, purchasing, and inventory, the software creates a powerful replenishment plan that results in lower inventory levels, no unnecessary distribution, and healthier operating margins.

Nachteile

Sage ERP X3’s human resource module is relatively weak
It is not recommendable to smaller markets and industries
To know the pricing, a quote has to be requested from the vendor
There are no social media tools integrated into Sage ERP X3
There is no live chat support offered in the global website of the product

Vorteile

Customizable yo whatever your organization may need. Lots of external modules available to fill any specific needs.

Nachteile

Lot of modules that should be “standard” aren’t and require customization. Also unless you have someone who is x3 dev certified you can expect to pay huge money for customization and updates.

Vorteile

The structure of the software is good and allows for good navigation. It has some standard features that are good.

Nachteile

It does not have many of the features that I would like to see for Quality Control. It does not have a good place to enter test results. It is not clear how to customize it for compliance with 21 CFR Part 11.

Vorteile

Le funzionalità che valuto positivamente per la mia attività sono il CRM e il post vendita; le trovo veramente fruibili con facilità e integrabili con altri sistemi, anche social.

Nachteile

Nell'ambito delle funzionalità del CRM vanno migliorate le funzioni di gestione delle campagne marketing e prevendita.

Vorteile

Sage X3 est un ERP efficace et hautement adaptable!

Nachteile

L'exposition et la consommation d'API / Webservice doivent encore être améliorées

Vorteile

When we first signed with Sage X3, we had the premium support package. We were able to ask for help/support 24/7.

Nachteile

We decided not to renew our support package and that was a mistake. Sage provides support to those that have the higher package support first. You can wait up to days for any assistance.

Vorteile

I like the flexibility, the queries are very easy to use, and easy to create new ones. All data is integrated.

Nachteile

I can't stand Crystal Reports. They take very long to generate, don't export well, and and not user friendly.

Vorteile

There are no many things I like this software since it is not user intuitive

Nachteile

The system works very slow

Vorteile

It is fully integrated with our websites and our orders are automated to the point of shipping. We then deliver a tracking number automatically to the customer.

Nachteile

Entering orders can be clumsy and it's hard to eliminate unneeded steps. For our product it would be ideal to eliminate a number of steps if possible.

Vorteile

The purchase requisition creation and approval process is very straight forward. This is the main module/function I use.

Nachteile

Wish there was a way to query which purchase requisitions are in queue for a specific approver.

Vorteile

The financial analysis on the dash board helped me a lot to prepare my budget for the next year, and the reporting is very good on Sage X3.

Nachteile

It's not easy to learn as a end user on Sage X3.

Vorteile

It's robust and it able to handle our complex intercompany transactions. Some of the processes and steps have made an overall improvement from MAS.

Nachteile

The tables and the query tool are designed in a very different manner than what we have used in the past, which has taken a while to understand.

Vorteile

Has everything in one place - able to see pricing, supplier, inventory, raw material information
Easy search functions

Nachteile

I thought it could've been a bit easier to use

Vorteile

You can do a lot of things with this software , it has a lot of features to know whats in stock ...

Nachteile

It is bery complicated to use when you don't know it

Vorteile

Faster, simpler and flexible to implement and quick return on Investment(ROI) and fully integrated to Sage X3 people HR solution.

Nachteile

Sage X3 should have more verticals for industry specific solutions.More marketing and exposure especially in Africa.

Vorteile

A big Thanks to Sage team, for provide all one features within one application, which is highly configurable and easy to use.

Nachteile

Notably expensive. Significant configurability means probably lengthy setup time. As its built on Salesforce force.com platform, it was plus for my company.

Vorteile

I like that most of the screens have very similar paths/functions, i.e, writing up a sales order is very similar to writing up a purchase order.

Nachteile

I wish that when applying a discount to a price list I was able to search for the customer by name as well as the account number.

Vorteile

We are still sitting up everything. So can not comment yet.

Nachteile

Do not like seeing the customers and suppliers all together. I hate that I can not print a ageing.

Vorteile

Great network of users, consultants and resellers

Nachteile

Customer support is sometimes unclear if it should go through the reseller or sage direct.