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- Branche: Logistik & Lieferkette
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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Need to be in control even when you should be enjoying life? Buy iLert!
Very good!
Vorteile
We could get rid of our own SMS alerting implementation which required more maintenance.
Nachteile
It wakes me at night in case of "emergencies", but working as intended ;-).
Antwort von iLert
Hi Kenneth, thank you for taking the time to leave a review. We're glad to hear that you were able to cut costs by replacing your in-house alerting solution with iLert. Birol
- Branche: Fluggesellschaften/Luftfahrt
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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iLert - All what we were looking for
Vorteile
We wanted an easily configurable alerting system that can interface with our various systems to send us critical alerts via a telephone call and/or sms . ilert filled in this gap perfectly as it had all the desired options especially setting up a schedule for our on call roster .
Nachteile
I really cant pin point something we didnt like as it has all the desired features we were looking for.
Antwort von iLert
Hey Stephen,
Thank you very much for taking the time for leaving a review. Glad to hear that you like the simplicity of iLert and that you were up & running quickly. If you have any questions, or if we can help with anything, feel free to reach out, we'll be more than happy to help! Thanks again, Birol
- Branche: Bankwesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
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Notifications when you need them, how you want them
Excellent.
Vorteile
An excellent support experience. It was fast and personal.
The product is simple: does what it is ment to do, namely notify us when we need to be notified.
Nachteile
Setting up the schedule and making changes to the schedule is not intuitive.
Antwort von iLert
Hi Joanna, thank you so much for taking the time to review iLert. And a big thank you from the team here at iLert for acknowledging our support experience and simplicity in our software. These are two things the we hold very high. Regarding your feedback on setting up schedules: that's an area we are currently working on actively and will be releasing several updates in the upcoming weeks. Stay tuned. Birol
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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Ease of Use & User friendly
Vorteile
We use ilert to schedule our oncall support different team members within a team and also we have options to set the escalation contact if someone misses the calls from ilert. This has really made our life really easier to manage our oncall's in an effective way
Nachteile
Sometimes we get get calls. even when we are even the oncall person.
Antwort von iLert
Hey John, thanks for the great review. That is very motivating!
- Branche: Einzelhandel
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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Ilert solves on-call duty management
Being on call duty is a no-brainer now. As long as my phone is on, I'll get alerted. User experience is very convenient
Vorteile
I like that, once your on-call schedule is set up, it takes no effort at all to organize everything
Nachteile
The timeline.js implementation for managing on call duty needs work
I don't like that you have to manually save your changes by clicking the save button, very 2010
I don't like that you have to click save twice when there are gabs in the schedule
Antwort von iLert
Hey Bryan,
Thank you for taking the time to review iLert. A major upgrade to editing on-call schedules is in the works and will be ready towards the end of this year. Stay tuned. Birol
- Branche: Einzelhandel
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
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A satisfied user
Really good!
Vorteile
Really nice tool to get alerts and nice integration with GCP.
Nachteile
None that I have come across in my initial usage.
Antwort von iLert
Irfan, thank you for your review. Glad to hear you have nothing to complain about :-)