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- Täglich für 6-12 Monate genutzt
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Been using this software more often in the last month. Find it time consuming and not user...
tracks my basic activities in one place. good place to save my contact information and track email effectiveness.
Vorteile
I do not have many likes about the software. It is built more for computer people than for sales people. I can't imagine most sales people actually like this software at all. ....EVEN the survey is not user friendly. Had to add more to a box when I did not have any pros to add! See for a computer person, not a sales person.
Nachteile
- HATE the email functions that it will not save my signature in a regular format
- HATE how you create add company information to a client and it does not automatically update the company if you do not add company
- HATE how you have to click OK after you update each piece of the company
- HATE when you are making cold calls and you can't get an actual contact at a company you can't just add the company and add an CRM activity to the company as a whole and say something like called and could not get contact - will try again to find contact at a different location
- HATE that it either does not link with my google calendar or I do not know how to link it with my google calendar
- HATE that the mail does not show in my sent mail in my gmail account so I can see what was sent and when without being in the app.
HATE HATE HATE that spell check is not on as a default in the email settings
- HATE that when you use autofill for one category it changes all the categories
- Branche: Versicherung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Overall, it's been just OK. It gets the job done but not always a great experience
The experience of learning a new system is always beneficial in growing your skills. The analytics and dashboard reporting were also benefits for reviewing and improving campaigns.
Vorteile
Easy access to email templates and media library. Easy to upload new content. Easy to delete and move content within system. Easy to send test sends on emails. Support staff is friendly and they try to be helpful. Finally updated tool so you can search for items more easily, yay. They are regularly working to improve the product.
Nachteile
It's buggy and there are weird nuances to get used to within environments. Have to clear cache FREQUENTLY or issues occur. GR team does updates and doesn't notify their clients and sometimes this causes issues during important deadlines. Waiting for email test sends to hit inbox can be painful. No nesting folders for content available, so our list of emails and assets is LONG and not well organized. Can't upload a photo into the contact area- which is big issue for us in sending personalized emails on behalf of our HUGE sales staff with unique and varied information. The GR team hasn't been able to solve this for us and their workarounds don't really apply to our org.
- Branche: Versicherung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Good but not great
We are able to send emails, set up campaigns
Vorteile
Test send usually come in quickly.
You can now search in the email builder tool - which is very helpful.
Nachteile
The tool seems buggy, it seems like they make deploy updates while we are working and folders/files are moved or gone. I've had issues with saving. Either the email doesn't save, or the subject line doesn't change. I'm not confident when I close the window that my email will be there when I needed it.
- Täglich für Mehr als 1 Jahr genutzt
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Mostly tedious and confusing
Vorteile
The adaptability to help us with e-commerce and a calendar scheduler. We had looked around for other CRM's to use but the main reason we kept this one was because it also had these futures and CRM all I one place.
Nachteile
Couldn't appropriately and clearly tag people and group people in a user friendly way. It was always very confusing to create groups and identify who was who.
- Branche: Internet
- Weitere für Mehr als 1 Jahr genutzt
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Loads of options, but not the best answer to any one issue
It helped my team at Alternative Advertising bill me for hours worked on a project. We also tried a couple of websites in GR, but have since rebuilt all but one in Wordpress for better flexibility, user-friendliness and SEO.
Vorteile
There are a lot of features and the price is lower than most companies offering the same things. Also, their support team was very responsive when we were trying to use their services.
Nachteile
There are many things GR can do, but unfortunately most of the solutions I used (website builder especially) are relatively weak or clunky compared to other solutions (like Wordpress). My team used the CRM more, but I used it basically for project management/time tracking and the website builder. Neither was a good as Wordpress and Basecamp or other timer tracking solutions.
- Branche: Unternehmensberatung
- Täglich für 1-5 Monate genutzt
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Loads of functionally Not so user friendly
A drip campaign so far! But I think we set up the journey wrong :(
Vorteile
I used to work with marketing, so I'm pretty spoiled in the marketing automation workspace, but I am impressed with the functionality and abilities this tool has in comparison.
Nachteile
The only thing that has been like a blister on my foot is learning how to do things the way needed to operate how I want. This tool is not intuitive to me and my team and it's taken us quite some time to do some pretty basic stuff. If I had any input I'd say invest more energy into UX and UI! Please and thank you
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Its Okay
Vorteile
organization. it helps me keep organized.
Nachteile
look up contact features never work right. while looking up a contact it will say not on file. then i enter it in as a new contact and try to save and it tells me it is already a saved contact.
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Weitere für Mehr als 2 Jahre genutzt
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Over time, it has become easier to use. I have barely tapped all of its capabilities.
I'm able to send communications to my customers that look professional and hopefully, clever and entertaining when appropriate.
Vorteile
I don't really have anything to compare it with as it has been the only one I've tried. More templates would be nice.
Nachteile
There are so many complicated layers. Wish I had more time to learn everything. I don't want to make any mistakes that could hurt business.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Bulky, with great customer service
Vorteile
The customer service is excellent, they're very responsive and happy to help. GreenRope is perfect for the detailed type who are very keen to create a set marketing strategy with full implementation, control and tracking from A-Z.
Nachteile
Its strength is its weakness in my opinion. The bulkiness can prove rather tedious and if you're a small/medium business you may wish to be more flexible.
- Monatlich für 6-12 Monate genutzt
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Greenrope UX feels like it's still in beta.
Vorteile
This email and event software costs less than competitors. Lots of features though they are often hard to use/uncover.
Nachteile
Every task in this software takes too many clicks to get things done. Navigation isn't intuitive. Should borrow some lessons from Eventbrite and MailChimp.
- Täglich für 1-5 Monate genutzt
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I find the system slow and a bit cumbersome
Vorteile
The ease of viewing pipeline as well as as the media library, ease of sending emails from GreenRope and the ease of tracking emails read
Nachteile
I find the system to be painfully slow at times. I also hate that there is a popup every time I log in even though I check "don't show me this again"
- Täglich für 1-5 Monate genutzt
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Steep learning curve and difficult to manage
Vorteile
All the possibilities. It's a very robust system with the capability to do almost anything you could possibly want from an all in one CRM.
Nachteile
Overly complicated to set up and get started with the typical features of lesser CRM systems. It's almost too customizable for its own good.
- Täglich für 1-5 Monate genutzt
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Your help site is not user friendly when searching. if not for your support team i would be...
Vorteile
customer service is outstanding and they respond quickly. If not for the support team i would probably shop around for another system.
Nachteile
templates do not allow you to be creative, help portion of your system is not user friendly in the search site.
- Wöchentlich für 1-5 Monate genutzt
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Just getting used to it, haven't had green rope for more than two three months
Vorteile
It works a little better than other softwares out there, and I am able to call customer service any time I need help.
Nachteile
Not a whole lot, Im just having trouble navigating around it, there are a couple different areas I get confused and can not figure out where the location is
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Greenrope review
We use Greenrope to support our business development, and we are generally pleased with the features and customer support. As always, we find new features we would like to see added, but generally we are pleased with the value for the cost.
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Quelle der Bewertung
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GreenRope CRM software
Customer support is really fast and helpful. We've grown into it and into the functionality. I wish it tied to email better. Opportunity tracking is very helpful. For the price this software is very valuable
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
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Software is very slow.
Vorteile
All the options the software has to offer and the add ins it has to offer and its abilities to send emails.
Nachteile
How slow the software was and how if I had it open and running it would lock up any other software I was using.
