SpamTitan – Bewertungsseite 3

4,6
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4,6
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Verifizierter Rezensent
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.2.2018

Titan technologies has always met or exceeded our expectations.

Easy to administer spam filtering

Vorteile

My favorite part of of spam titan was the support we received. Any time I needed support they were there and ready to help. With spamtitan I never dreaded contacting support because I knew it was going to be a pleasant experience.

Nachteile

I don't have any dislikes. We all wish things were less expensive but I think this product is already an excellent value. If they lowered the price I feel that service might suffer and I don't feel the savings would be worth a loss in service.

Jonathan
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.9.2018

Great Pservice with a great product!

We have seen reduced amount of phishing emails as well as overall Junk mail. The best part of the product is it takes on a lot of the junk traffic that we would otherwise see hitting our network and email servers and filters it before we receive the emails. Also the ability to still receive email when the email server itself is offline is a big benefit in maintaining business continuity.

Vorteile

The service as well as the products we use with TitanHQ have been rock solid since we started. We are an MSP so reliability and ease of use followed up by excellent responsive customer service are only magnified by the amount of clients that we use with TitanHQ. Currently we server over 500 individual users and no one has had a complaint. This has been a wonderful partnership so far and we will continue to use the. Right now we currently use ArcTitan and Spamtitan with much success.

Nachteile

There is not really anything to like about this company or the services they provide.

Chris
  • Branche: Pharmazeutika
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 12.7.2021

SpamTitan is my go to for Spam Blockiing

My overall is experience with ST is great. The value for the money is amazing and it just works! The sales and support teams are great!

Vorteile

I've had the opportunity to trial many different spam blocking services and I always go back to SpamTitan. Their locally hosted virtual appliance or their cloud service are both amazing and block spam effectively. I really like the ability to send quarantine reports on demand and manage your settings in the user portal.

Nachteile

I would like the ability for some more reports.

Verifizierter Rezensent
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 13.7.2018

Great software especially for the price. Basic feature set though (great for the price)

The spam filter works well, and is much easier to configure than our previous filter. It's also a better value.

Vorteile

SpamTitan Cloud is very easy to configure and out of the gate it just works. Having said that, after a bit I started getting requests from my users, which I'd call SpamTitan (and they are very available and helpful!) but would be met with answers that in order to get that functionality I'd have to use the on-prem software.

Nachteile

I'd like to be able to have more control over when quarantine reports are sent. As it is, they are sent once every 24 hours, but I'd like to, for example, choose which time it sends, or send more than 1 a day for some users.

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
2
Kundenbetreuung
4

3
Bewertet am 4.9.2018

Decent spam filter, but very dated interface and management system.

It's been a good tool for us as an MSP however it's dated and on the way to irrelevance since they have not made any improvements over the years.

Vorteile

It works pretty good for catching most spam. I also like the global and per user white/black-lists.

Nachteile

The interface is woefully outdated and it's ability to catch spam has not advanced much. Native spam filtering in O365 is just about on par now. Google's spam filters are superior. I don't like that we can't brand the spam filter without a large commitment.

Jeffrey
  • Branche: Internet
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 10.11.2020

Good overall product

Vorteile

Spamtitan is easy to use and configure if you have ever dealt with setting up any spam filtering service. It is great in particular for an ISP as it supports individual admins per domain, different authentication by domain and also supports domain groups to be able to group domains together and administer them as a group. It is very flexible in configuration and supports a lot of options. It is also as good as the Barracuda spam filters we have used in the past and is significantly cheaper.

Nachteile

It is not as good as say Google at catching spam. Also, some tweaking needs to be done by contacting support rather than doing it yourself. Support is very responsive though.

Jake
  • Branche: Immobilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.11.2020

Works well with O365!

Overall, it took a while to get familiar with the product and understanding all the possibilities that are available to me. I talk with support frequently and I usually get a response pretty quick. Since coming familiar with the product, we've got quiet the setup configured to guarantee a relationship for life. I use it daily and cannot express enough how much headache SpamTitan has saved us from in regards to blocking malicious and virus content from entering into our organization. I'm happy to be a SpamTitan customer and plan to do so for a very long time.

Vorteile

The ability to create as many Content Filter rules that I need with no limits on what I can or cannot block

Nachteile

There are often times I need to review or release an email quickly while on the go. I know in a server setup a mobile app may not be possible, but it is a bit of a pain to have to stop, find login info and fiddle through the tabs on a small screen to view what you need in a fast pace environment.

Wayne
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
1
Kundenbetreuung
2

3
Bewertet am 14.2.2019

Avoid their Cloud Offering

My biggest regret with using SpamTitan was to buy in to a 3-year deal to avail of a discount. That is only my own fault as they do not offer a refund if you decide to cancel the service. I used their cloud based spam-filter service so cannot comment on their non-cloud offerings. As a small MSP you will want to avoid this product which lacks end-user accessibility beyond very basic control via hyperlinks. You will find yourself micro-managing end-user accounts endlessly. Avoid their outbound mail-relay completely – huge headaches will ensue. And their support can also leave you dangling for days. I ultimately took the hit and moved to DuoCircle half way through the three-year period; footing the bill myself to ensure my clients had a more reliable email delivery experience. It's not just about identifying spam, when you rely on a pipeline for mail-delivery, one weak link in the chain can bring your mail-flow to its knees. Choose wisely.

Vorteile

Good at positively identifying spam mail

Nachteile

The cloud-based version is not good for an MSP. Support is mediocre

Antwort von TitanHQ

As the marketing director of TitanHQ I am deeply disappointed that you have had a negative experience with our business. We pride ourselves on the standard of our pre and post sales support and in your case it seems that we didn't meet our own high standards. For that I apologise.

We will reach out directly to you to achieve a mutually amenable resolution.

Kind regards,
Dryden Geary,
Marketing Director,
TitanHQ

Beantwortet am 1.5.2019
Raymond
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 17.11.2020

Good anti spam software and easy to use.

It's good, but it could be better. I do like the regular feature upgrades.

Vorteile

Overal the software does a good job in stopping spam messages and there are not too many false positives. It's espicially easy to sign outgoing emails with dkim, also if you have multiple domains on your mailserver.

Nachteile

The software looks a bit outdated, could be more modern. It's possible to authenticate agains an AD server, but I would love it if it would support smtp authentication with local username and password. We have deployed the software on our own hardware. It's logical that it's licensed against a maximum number of users. However, it was crazy expensive if we wanted to add another cluster server, while not serving more users.

Jacco Waalewijn
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 8.5.2021

Excellent product and support

Vorteile

We is SpamTitan (virtual appliance) because it have proven itself to be a very complete, robust and stable Email security platform. It performs very well, the monitoring and logging features are very good giving us the ability to track alle email traffic in case of any customer questions according to email messages. In case of any questions we aren’t able to answer with our support team, the Titan HQ support team is very Active. Most cases are picked up within 30 minutes and solved within the hour. So overall we rate this product but also this company as: EXCELLENT.

Nachteile

Because of the many options and features SpamTitan offers, it sometimes is quite a search between the main features and their options within.

Verifizierter Rezensent
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 6.11.2020

SpamTitan

I have worked with the SpamTitan solution for a long time, and I have had very good results, not only in detecting spam mail, but also in mail with malware. It is a very intuitive tool that provides several options to protect the domain of a company, we can also recover the emails in a certain time and its history supports us with a detailed description that helps us validate what is happening in the analysis of the mails. I recommend it 100.

Vorteile

Intuitive, easy to implement and use, very complete, it detects any type of email, from the structure of the account of any email to its content, this is due to its multilayer analysis.

Nachteile

There is nothing I don't like about this tool.

Verifizierter Rezensent
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 13.2.2018

The implementation has been pretty straight forward and it just works

Users will not get 300 spam email a day in there inbox :)

Vorteile

It has most of the features that we were looking for and the ease of management is def the best feature. Once it is installed you can almost forget about it. There aren't many false positives and that for us is a huge plus.

Nachteile

The fact that it cannot be as customized as we would love too. We have asked for some features to be implemented however they haven't been yet developed.

Hector
  • Branche: Großhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 10.9.2018

SpamTitan is Good!

Our biggest benefit I must say is that little peace of mind in case our onsite server goes down our emails will still be deliver as soon the server is restored.. even up to 5 days.

Vorteile

Setup is simple. Don't need much time to understand options or features, Menus and options are easy to navigate and find. When you need support they always answer fast. Is one of those things you setup and just forget about it.

Nachteile

System slows down quite often, nothing serious enough to regret in my case with only 110 email addresses to handle for reports and quarantine. Quarantine alerts/reports timeframes are too long even for the smallest business... I consider this its biggest flaw! as the shortest timeframe is daily. This should improve with a shorter or a programmable option offered globally and/or in a categorized list selectable by user or groups.

Dermot
  • Branche: Geschäftsbedarf & -einrichtung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 10.12.2021

Great Email Protection Solution

Dealing with SpamTITAN for over 10 years. Very responsive and knowledgeable on any issues that have arisen between deployment and ongoing usage.

Vorteile

Very easy to deploy and use. Simple and straightforward UI. Were on the on-prem solution but recently upgraded to the cloud solution to support our expanding requirements

Nachteile

UI may appear a bit dated but why change something that works fine.

fernando
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 7.9.2018

spamtitan

overall positive, support has been great, missing some features to make it a truly polished enterprise/msp/carrier top shelf product.

Vorteile

1) virtual appliances
2) clusterable
3) support ldap/s
4) user specific CP

Nachteile

a) does not provide reporting of how many mailboxes each domain is using in a given month - being a multitenant system and we with many clients, we lost this ability to have emailed/automated reports of how many mailboxes are active in a given month under each domain. seems easy to code and would provide value
b) really don't like how it handles aliases, treating them as unique 'accounts'
c) still has the spamassassin feel, the best of breed from back in the day was postini
d) really don't like that your appliance doesn't email us when it can't reach a downstream smtp target. sure we do snmp/wmi/pingdom monitoring for our key clients, but it's niceto have the edge system send an email/snmp trap when it cannot connect to a domain's downstream smtp server. agian, shouldn't be hard to code....

Igor
Igor
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.9.2018

SpamTitan the right choice

Thanks to SpamTitan the email boxes of our customers receive only the emails of their interest.
Thanks to the daily report of SpamTitan every user is clear that no important email is blocked by mistake.

Vorteile

complete and easy to use graphical interface
high degree of configuration for each user
punctual and fast technical support
stable and reliable system
high customer satisfaction

Nachteile

incomplete Italian localization
difficulty in managing translations

yousef
yousef
  • Branche: Bankwesen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 5.12.2019

Ani spam system

overall experience that the software if very good one and you could depend of it to protect your mail

Vorteile

- easy of use
- good filtering
- two kind of antivirus
- periodic update
- HA clustering
- good performance

Nachteile

i doesn't fully compatible with Microsoft AD and if you put the server in DMZ the user couldn't take action and we need admin to take this rule

Verifizierter Rezensent
  • Branche: Bau
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 31.8.2018

All-around protection

Vorteile

SpamTitan continuously protects emails from malwares, viruses, spams, and others. It easy to setup and use. SpamTitan will continue running after setup and will notify you if anything suspicious is found. It can also serve as a temporary email archive, which is very helpful.

Nachteile

A few emails were blocked by SpamTitan thinking it was spam, but it was not. It was troublesome to have missed a few important emails because of SpamTitan. Maybe future updates can fix this problem.
Other than that, everything is working right. SpamTitan is more than great.

Scott
Scott
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.9.2018

Affordable SPAM filtering

SpamTitan provides an affordable solution for Spam filtering. I find the software easy to use and understand.

Vorteile

If you want to run your own equipment there is not an easier solution. SpamTitan provides operating system software that will run on your on equipment with minimum interaction needed.

Nachteile

Purchasing required a credit card that supports international tranasactions which can be a problem for some in the USA.

Ramin
Ramin
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.3.2018

Recommended Spam Software

Recommended!!

Vorteile

The whole interface is user-friendly, easy navigated and well designed. Working with SpamTitan will allow you a great chance to deal with spams and it will help you a lot to deal with spams. It will work automatically, just set it up and relax. They worth every piece of price for that service.

Nachteile

The only negative thing that we experienced with SpamTitan is that at rare times some specific, important and not spam emails checked as a Spam. But it's small problem and happens rarely. The reasonable product, needs to try.

Hernaldo
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.11.2020

Great software for a low cost

Vorteile

In our company we have been using Spamtitan for more than 6 years to deliver mail service to our clients. The default configuration can be somewhat permissive, but is extremely flexible so it can be easily optimized.
On the other hand, it allows you to send a summary of spam to end users, who can review filtered emails daily without directly exposing them to malware or viruses

Nachteile

The cloud version of the service works well but has several configuration limitations that must be maintained by default, so I highly recommend the on-premise version

Edgardo
Edgardo
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.9.2018

Great Spam Filter

Our experience has been great, We have been using this product for 4 years. It has help us allot in cleaning out inbox of unnecessary emails.

Vorteile

It blocks lots of spam filter, keeping your inbox clean and safe. The fact that is cloud base makes it even better, its always up and running.

Nachteile

Sometime it blocks non spam emails, then I have to go to the quarantine and move them out of there.

Jean
  • Branche: Pharmazeutika
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 10.12.2021

Easy to use - simple integration

Good.

Vorteile

Easy to use, competitve price but umbrella is closer.

Nachteile

No to easy to identify block emails, because some of them have encapsulated sender.

howard
  • Branche: Medienproduktion
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.3.2021

Our Experience Installing and Using Spam Titan

The Spam Titan team have been brilliant, all the way through from initial contact to our engagement with support during initial configuration, they bent over backwards to be helpful.

Support engagement is good, with very rapid responses to calls we submitted initially.

Vorteile

The product was really easy to setup and is intuitive.
It basically does exactly what it is supposed to once setup and we have not experienced any issues with the product other than from our side setting up the various bits of DNS txt correctly :-)
As expected it takes a while to learn our email patterns so initially there were some delays with some inbound emails due to Grey-listing as it waited for resends to recognise good email, this was improved by playing with initial grey list settings.
Overall we are very happy with the product and we have had no complaints from any users, which is always a plus.

Nachteile

At this point there are no parts of the product that we are unhappy with.

YANNICK
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

5
Bewertet am 5.9.2018

Reliable Spam Filtering System

SpamTitan does what it is intended to do. It filters a good portion of Malicious and Spam emails from our systems. Support team are knowledgeable and are able to assist in a timely fashion.

Vorteile

• Filters/Blocks 90% of Spam
• Uses multiple Spam Filtering Technology
• Blacklist/Whitelist can be set Globally and per User
• Customization Spam Inbox Report
• Has a Scan Summary/Performance Report
• Web UI loads quickly
• Updates are easy and quick to apply within the UI

Nachteile

• Difficult to improve the filtering technology without creating false positive
• Doesn't have a help feature available for each setting
• New Spam techniques are difficult to catch immediately
• Doesn't have an Artificial Neural Learning Network that learns from identified User/Admin Flagged Spam

Faburn
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 7.9.2018

SpamTitan Cloud Review (after 2 years use)

My company has used the SpamTitan Cloud solution for approximately 2 years without experiencing noticeable technical issues or downtime. I occasionally need to add a white list entry or release emails that are not SPAM. The end users get a daily email to allow them to identify emails caught in their SPAM filter and decide how the application should handle them. The licensing count is not tied to a specific domain which is attractive if you support multiple domains or are an MSP.

Vorteile

- The application is stable and requires little maintenance.
- Support is responsive and knowledgeable
- Cost is a good value and pricing structure allows for use with multiple domains to maximize licensing.
- New email addresses are automatically learned to ease administration and automate licensing needs.
- Good reporting
- User self maintenance works well.

Nachteile

- Not really an issue for me, but there is no mobile admin client.
- Web interface seems dated, which is not a concern of mine, but it could turn off some admins.

Tim
  • Branche: Automotive
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 10.12.2021

Good bang for the buck

Very good people to work with. Their support team is VERY responsive and demonstrates that they are listening to our concerns and issues.

Vorteile

Easy to install, effective, has a command center that monitors all client activity as to detections/identifications.

Nachteile

Not as granular as we'd like for spam threshold and other settings.

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.11.2020

SpamTitan is a great solution and end user friendly

I have used other e-mail protection solutions and I'm happy to have SpamTitan as our mail filter

Vorteile

It's a good spam filtering solution, pretty easy to use and also end user friendly. It offers e-mail protection (spam blocking, anti-virus). It works as expected

Nachteile

Looking for logs could be a little bit tedious. I think this could be improved.

George
George
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.9.2018

Spam Titan

Vorteile

I like the fact that I can have multiple addresses checked for viruses and spam; the quarantine report is easy to read; releasing blocked email is easy and adding addresses to the white list is no problem.

Nachteile

I would like a short cut that would take me to my quarantine list easily - with a pre-filled login feature.

Juan
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 13.11.2020

Spamtitan is a Solid Product

Vorteile

As an msp, integrating new customers into spamtitan is a pretty straightfoward process. There are nice security features like anti spoofing, virus scanning, and the ability to customize spam scores based on specific criteria. The ability to give users access to view and whitelist emails caught by the spam filter is a plus. I’ve worked with countless vendors and i can say without a doubt that the quality, knowledge, and resolution speed of spamtitan support is unmatched.

Nachteile

Spamtitan is a feature rich product and as such there is a learning curve to it as an administrator. It can be difficult to know exactly what some of the features are doing and the documentation is not as in depth as i would like. One security feature that i would love to see is the ability to open an encrypted zip file since the decryption key is usually given in the message and then once opened spamtitan scans the content for viruses. As of right now we either have to block encrypted zip files or let them through so this is not an ideal situation either way.

Edgardo
Edgardo
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.12.2017

Great company, Tech support is good and quick.

We get a more clean inbox with the least amount of spam and ransomware.

Vorteile

Stops allot of spam. It has been great stoping emails that bring spam or ransomware. We used to get hundreds of bad emails and now we don't.

Nachteile

Sometimes is blocks emails that we need. I have to monitor the quarantine to make sure they get to the mailbox.

Verifizierter Rezensent
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.12.2017

Let it work! And it work well

Less spam in the users mailbox ;)

Vorteile

it just work.
easy installation/configuration.
spam quarantaine with easy access for users and daily report by e-mail.
Easy tracking with the history.

Nachteile

Still some spam are coming through and some legitimate mail are blocked...
Less updates this years, I hope it still maintain.

Verifizierter Rezensent
  • Branche: Bankwesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 20.9.2018

NO MORE UNNECESSARY EMAILS THAT CAUSES TRAFFIC

Vorteile

SpamTitan is an amazing software. It provides security for our corporate emails preventing spam emails to be sent from us. Blocks Spams and useless emails that can cause traffic and harm to our system. After software installment, it runs silently in the background and does what its supposed to do.

Nachteile

There are certain emails that were necessary which were defined as Spam by the software. It would be better for future updates to refine their blocking filters.

Brandon
Brandon
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.9.2018

SpamTitan is the best value out there

Vorteile

I think spamtitan might just be the fastest and easiest to deploy on premise spam filtering solution on the market. Its easy to buy, download, and configure. What more can you ask for. If you need help their excellent support is just a call or click away.

Nachteile

No complaints, everything worked like a charm.

Ben
Ben
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 4.9.2018

Cloud anti-spam solution that just works!

Generally a positive one, some spam passes through the filters due to changing techniques from the spammers. However 99.9% is correctly identified and captured

Vorteile

The of use in setting up and no ongoing server maintenance to worry about

Nachteile

It could have more features when it comes to spam filtering for individual mailboxes or whole domains

Ryan
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 14.2.2023

The Titan of Spam Blockers

Vorteile

The email notifications and the spam button implementation

Nachteile

Users don't like the idea of having to log into the portal to release legitimate emails

Almir
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 13.11.2020

It is our first line barreir against spam & virus

The software is stable and very effective. Support agents are expedited and always willing to help to solve issues in a very effective manner. It is our first line of defense and critical to our organization, as we work mostly on top of emails, and we need to keep it fully functional 24x7.

Vorteile

We like the spam filtering and the way users can interact to administer their queue.

Nachteile

Some of the functionalities are difficult to configure and administer. The design of the interface is not intuitive and bit outdated. Perhaps a revamp to make it more intuitive for average administrators (the ones not specialized in security) would help. Documentation should also be reviewed and easily available.

Timothy
Timothy
  • Branche: Computer-Hardware
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.12.2017

Greatly reduced the amount of spam

Reduced the amount of spam we received

Vorteile

SpamTitan greatly reduced the amount of spam our business received. Some users at our company were receiving over 100 spam emails a day, this is a non factor with very few false positives. The daily reports of emails caught in the filters are very helpful to find and quickly identify false positives.

Nachteile

Almost none. On occasion, a sender that I approve still ends up in the spam folder. This does not happen often though.

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.9.2018

Eliminates a great deal of spam

Vorteile

Easy to setup and maintain. SpamTitan does a great job eliminating spam.

Nachteile

I would really like to see an outgoing filter added for DLP (Data Leak Protection). Identify and encrypt and private information being sent out from the organization. This would make SpamTitan a more complete solution.

Peter
Peter
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.9.2018

Great Product

Great customer service if and when you need it. Simple to install and incorporate into your business.

Vorteile

It does everything we need and more. Superior blocking capability as well as great customer service.

Nachteile

sometimes certain release updates tend to lag or freeze the system but a simple reboot is all it takes to fix.

Verifizierter Rezensent
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 4.9.2018

Great product at a fraction of the cost

Great product, great team, great price. Recommend to anyone and everyone.

Vorteile

- Cloud Based
- Easy setup
- Decent Documentation

Nachteile

Documentation could include videos
Support is over seas but they are still responsive and very knowledgeable. This is not even a concern of mine and I work with vendors all day long.

David
  • Branche: Design
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.8.2018

Stop Spam before the user

I have blocked millions of spam email int he last couple of years with spamtitan.

Vorteile

Has great filter to stop all spam. Has really nice quarantines section and can email users to show them emails that been quarantined . Easy to setup like the option to run it on your own server. Can scale it across servers if you need to. Its easy to setup whitelists and blacklists.

Nachteile

You can archive your emails but that not really a big con.

Antwort von TitanHQ

David thanks for the great review.

When you have time don't forget to look at our web security layer, WebTitan, and our email archiving solution, ArcTitan.

Thanks again for taking the time to give us a good review. It's hugely appreciated by the product team

Kind regards,
Dryden
Dryden Geary,
Marketing Director,
TitanHQ

Beantwortet am 23.8.2018
Josh
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 5.11.2020

SpamTitan

I'm happy with it. Support is great when I have any problems.

Vorteile

I like how it keeps a history so if someone isn't sure if an e-mail is safe, we can check it on the back end for them. It does a good job filtering out the spam.

Nachteile

I wish we could have the daily digest sent out more then once and we could pick what additional times. Even thought it has a link at the bottom of the daily digest to check your quarantine anytime, a lot of people ignore it. We also here that their previous spam vendor would 2 times a day so. I think that would be a big help since people don't think to check it on their own halfway through the day.

Sean
Sean
  • Branche: Tiefbau
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

3
Bewertet am 12.12.2017

Overall works as promised

filters inbound/outbound email

Vorteile

Technical support responds quickly to issues.
Setup and functionality work well for providing email filtering

Nachteile

The time to resolve IP blacklists need to be improved. User interface for searching through the quarantine or email logs need to be improved.

Habibah
Habibah
  • Branche: Telekommunikation
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 11.5.2021

Protect my email from spam attack

Deploying this software in my email system has reduce the risk of me getting attack from spam email and malware. With the increase case of people get attack by ransomware attach with their email, this software will totally protect me from that attack.

Vorteile

Combating spam and malware attack on my email is the biggest feature that SpamTitan has help me with. The email monitoring really work well and will block and notify me if any of the emails show strange behavior or comes from entrusted source.

Nachteile

SpamTitan is quite hard to learn all the feature and tools that comes with it. Some of the notification alert is too strange and i need to constantly referring back to the manual to know the description of the alert.

Craig
Craig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 10.7.2018

Stunning support, extremely configurable, overly complex algorithm

We use the software to both manage the security and integrity of our client's email systems as well as our own.

Vorteile

The software is almost infinitely configurable and it's easy to get it working the way you want it to work. Once you get used to the console, navigation is easy and most important settings are placed logically.

Nachteile

The spam algorithms can be quite complex, almost overly so. As such, it's difficult to make it pick up some obvious spam and some spam can be missed and make it through to your inbox as a result. Although most important settings are where you'd expect them to be, there are some that are placed in really odd places. As an example, the services and tools (antivirus, ping, traceroute and the like) are located in the 'Reporting' tab and the Admins section (where you'd set up admins for the system) is in the 'Anti-Spam Engine' tab. Both of these sections are something you'd traditionally find in the 'Settings' tab / sections.

Dave
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 29.6.2021

SpamTitan is a great addition to Your Security Toolkit

A flood of bad emails and phishing links

Vorteile

Ability to preview emails to see what is being delivered to users

Nachteile

I wish they allowed users to see previews of Spam Messages instead of just having them be delivered

Jason
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.9.2018

Resolved issues and turned out to be a valuable part of my offerings.

Positive with very respectable technical support.

Vorteile

I count on the protection and support of Spamtitan when it comes to my business and my customers. When it was first used with my hosted mail services, it was during a time when particular crypto-ransomwares were causing significant issues with my customers. Once I switched, problem solved and ironically, it was at that time that only my customers that did not utilize my Spamtitan solution continued to have issues.

Nachteile

The creation of an Microsoft Outlook Add-in module for Spam management would enhance the solution significantly. It has cost me some business as some of Spamtitan's competitors have this in use.

Steve
Steve
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 6.2.2018

Excellent Product works well

Did what it is expected.

Vorteile

Needed assistance on minor issues in the past and received it without hassle! Was very impressed with how product works.

Nachteile

Little tough to navigate to the whitelist / blacklist filters when you just want to block or release emails.

Bud
  • Branche: Kunststoffe
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 4.9.2018

Very good spam & virus filtering front end

SpamTitan keeps the bulk of junk mail off out internal mail server, offloads the mail trasmission, and provides a 3rd layer of AV scanning (SpamTitam, Mail server, end point all have different AV software)

Vorteile

The interface is very responsive and easy to navigate. Installation was easy; regular updates are provides and also install very easily. Very few false positives.

Nachteile

No facility for custom scoring; mail is either 'good' and passes, or is 'bad' and is rejected. Many spam filtering system have a scoring system so that when particular conditions are met (key words in a subject or msg body, country of origin, time of day, bulk mail status, destination, sending TLD, etc), a cumulative score is created to determine spam status. Would love to have SpamTitan be able to add 'Posible spam' or some such to the subject so the mail server or user filters could pick it up.

551 Bewertungen