Jolt – Bewertungsseite 2

Vorteile

The checklists are so easy for team to use and for me to manage remotely.

Nachteile

Set-up is hard for someone who is not technical but staff helps.

Vorteile

The label feature for all food products has really helped us to drastically increase our food safety scores by clearly indicating when a particular product must be used by. We no longer have to mentally recall the hundreds of various hold times we have for all of our products and their ingredients, because all of that information is easily stored in the Jolt system and prints out with the touch of a button. The labels are also much higher quality than other sticker systems we have tried in the past, making dish washing much easier because they are removed easily with zero sticky residue.

Nachteile

The software, in our experience, is offline often. We contacted Customer Service multiple times to try to correct the issue but were instructed that we may need to send the entire printer back to be serviced and that we would get it back after the repair was complete in 2-3 months. The printer system is pricey to begin with, so it did not seem like an appropriate solution to be without what we were paying for, for multiple months. We also have issues with the calibration lining up with the stickers perfectly, but have discovered that if you gently pull on each sticker before printing it will line up more accurately.

Vorteile

Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time clock, for messages and alerts, for accountability of workers tasks, personnel scheduling, and much more. We plan to take full advantage of all it can do for us. We seem to find something new every day that this can do for us. For the price, along with the excellent support whenever needed, it is one of the best values I have found in a long time. I cannot recall a time in my career that I have been excited about a labeler!

Nachteile

I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.

Vorteile

Easy to build and use. Vey short learning curve. Highly effective. Eliminates the need for paper!

Nachteile

UI not as inviting as some other systems

Vorteile

We LOVE the lists! We love the LOG BOOK! We LOVE the information library. With a few tweaks, scheduling could be outstanding as well.

Nachteile

Scheduling performance. I have provided requests to help make it better.

Vorteile

Jolt has given us visibility into our day-to-day operations. It allows us to see where we exceed and where we fall short. Jolt provides the mechanism for operational efficiencies which can't be achieved with paper checklists. We love that we can organize every day in advance and ensure we're in compliance with food safety practices using checklists, food labels, and temperature probes. Jolt is our future manual for franchisees to perform their day-to-day operations.

Nachteile

Bluetooth label printers don't always connect but this is more of a hardware issue than Jolt's issue.

Vorteile

Easy of Use, Customization, Features, Scheduling, Mobile App, Labels, Checklists and Information in Central Location

Nachteile

Goal setting not built in. App sometimes does not read (connect to) printer on the first attempt.

Vorteile

Prior to Jolt, two of the biggest frustrations in our business were time spent on scheduling and finding out that simple operational tasks had not been completed. Jolt has solved both of these issues.

The employee app with functionality to set availability, request shift swaps and holidays has streamlined the whole scheduling process and freed up important management man-hours.

The lists functionality is invaluable and has revolutionised the operational aspect of the business. Being able to create tasks ranging from daily cleaning right up to annual audits has allowed us to pre-plan the whole year knowing that nothing will be forgotten. The notifications and review section has created accountability that would not be possible without this software.

I never imagined we would have such control and visibility of the day to day running of the business.

Nachteile

I believe a few tweaks could be made to the time clock and scheduling and I would love to see an area specifically made for inductions and training.

Vorteile

Scheduling display lists makes task management easy at our many locations

Nachteile

Sometimes development of new features take a long time.

Vorteile

My most favorite feature of Jolt would be its assistance in helping the team meet food safety. This feature eliminates any handwritten and/or guessing shelf life for products, as the corporate guidelines for holding procedures are already downloaded on the application.

Nachteile

Depending on how tech and app savvy your managerial team is, customization is based on what works for your particular team. Therefore customization is up to us and could be pretty sloppy, which ends up being productivity lost searching for a particular label.

Vorteile

Ease of use. Pictures and date stamps that keep employees honest. training new employees is a breeze.

Nachteile

Lack of ability to personalize to individual locations needs or preferances

Vorteile

We love the multiple ways we can use Jolt to effectively operate our business

Nachteile

Currently, multiple apps that need to be streamlined into one

Vorteile

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

Nachteile

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

Vorteile

I have the ability to schedule as many positions to multiple employees for our Renaissance faire food and beverage staff..this is crucial when I need to have an employee work in multiple locations through out the day.

Nachteile

I am unable to send the schedule to just a select employee or employees. Currently I have to send it to the entire staff.

Vorteile

The scheduling side is excellent. Easy to use from both our employees point of view and payroll. Great record keeping.
The list creation is sometimes a little confusing but support is always quick to respond and very helpful. The lists are a great tool for staff and we have found that being able to adjust them as needed to get the best result from the staff members actually responsible for completing the lists is pretty easy. We supply and sell food onsite to our guests which brings with it all sorts of food hygiene expectations from local government and a large amount of record keeping for this. The lists we have developed allow us to complete all requirements on Jolt with easy access when needing to audit the results. All staff find completing them easy. Auditing the correct completion of the lists by staff is also simple. This leads to higher compliance and can also be used as a performance tool with staff management.

Vorteile

The ability to measure our success or failure and the ability to hold people accountable down to the minute and second an item was completed.

Nachteile

You will "nerd out" and want to do nothing but write Jolt checklists all day long.

Vorteile

The lists capabilities are currently the biggest benefit to us, but we have also started testing the Zebra printer and scheduling.

Nachteile

We like the scheduling feature but since it does not integrate with our systems, it's not the best option for us. I would also like to see more customization for the way lists can be configured, such as conditional formatting and more that one measurable under a parent item. More customization surrounding notifications would be helpful as well.

Vorteile

Jolt takes your everyday tasks and lets you create checklists that managers and team members can complete while at work.
Team can earn points for each task completed, helping to create motivation.
Jolt food date labels are extremely cost effective (we saved on labels alone after switching from another labeling company).
The wireless printer is awesome! Print from any connected iPad in the store.
We were able to get rid of all the different binders and papers we had and just go with a single iPad in the managers' station.

Nachteile

I would like to see better development on scoring. I would like to be able to view score in a category (such as cleanliness) and compare this week to the week before or last month to current month. Scoring is a huge opportunity that needs more development! Also, there's no way to "clear" a checklist without checking it off (sometimes leads to someone just checking everything off to clear the list). Once a list is no longer applicable, it would be better to just clear it rather than having to check every item.

Vorteile

Jolt gives me time back everyday, by allowing me to easily review each checklist from my computer, no matter where I am at. This ensures critical maintenance tasks are being completed on a daily basis, saving both time and money on potential costly repairs. The list feature, helps me confirm temperature logs are being completed, the ice machine is being cleaned routinely, and much, much more. I use the list feature to ensure deposits are being made daily, I can see the deposit receipts stapled to the end of day summary's without having to be at each store.

My employees love the labeling machine! The labeling machine saves time and money, by offering a consistent, streamlined labeling process. Receiving orders takes much less time. Previously we were manually filling out labels, which took up to 20-30 minutes, two times a week. With the Jolt labeling we don't have to worry about incorrect dating, or wondering who labeled something. We go through a lot less labels as well.

Nachteile

I would like to see the schedule linked to the lists. Besides that, Jolt has been a great products and given me back so much time, and less worrying about something getting done.

Vorteile

I like that this helps eliminate the paper in the store and requiring the manager's to "proof" every little part when they are busy managing the shift. Time-stamps are wonderful. The modular ability of being able to build what you need is great. Setting up pushes for the lists and forms at specific times is a great tool to help keep the team on track daily. I appreciate the notifications that I can create for any form. We haven't yet utilized the point system, but our team is excited to use it in contests. I anticipate it will be a great motivational tool.

Nachteile

The build-out for getting it functional was time consuming. I did not have any templates to work from. If I had those, it would have been much more streamlined, but would still require an investment of time.

Vorteile

I love being able to create custom lists to fit all kinds of purposes. Having employees log in and earn points is cool too. It's nice to look back and see who did what.

Nachteile

The app can get extremely slow. There are extra features in their Jolt 2 app, but it is a buggy mess that crashes to the point of not being usable. There isn't a good way to leave comments on items without flagging the item as something that needs to be addressed and cleared.

Vorteile

i like how it automatically sends us emails to show us our weekly schedule. request for time off or communicate with your boss is effective.

Nachteile

that it doesnt send daily text reminders or sync to your calendar on my iphone, i have to input it myself or open my email to view my schedule

Vorteile

IOS (although would be nice to have it run on Android too,) great at tasks / list management.

Nachteile

Bad UX design both on client and web / back end. Communications (announcements) requires time clock use (i have submitted this several times). Cannot assign tasks to security groups (only allows individuals), reporting on client is rough. A bit better on backend, but still challenging,.

Vorteile

Pretty clear and easy to use once you get the hang of it. Totally indispensable to keeping an operation running smoothly.

Nachteile

Wish that the software had the ability to alert if there was an exception- i.e. Air Conditioning in working order? Yes/No (if No, notification is immediately sent to Admins)

Vorteile

The cost and the function that allows team members to edit their own punches. Huge time saver for me.

Nachteile

I would like to see integration of Paid Time Off / Vacation hours. We have a set schedule in our clinic, so the scheduling function is a little cumbersome. I understand this approach for restaurants or other types of businesses, but the ability to track / enter Paid time off would be very helpful. I also would like the report option to be different. I would like a report that gave daily, weekly and pay period totals per employee. I have to manually adjust the excel sheet to figure overtime hours.

Vorteile

The support you get from the Jolt Team is great. They are quick to respond to any questions or concerns. Scheduling now takes us half the time it did before. We manage multiple stores in two states and this system has made us much more efficient and able to hold our team accountable for task that need to be completed on a daily, weekly and monthly basis. We also save time and money on training and daily operations by using the Jolt dating system and printer.

Nachteile

Our goal with Jolt was to eliminate paper (Time off request, School Schedules, Checklist, etc.) and it has been able to do that for us. The last thing we are converting to paperless is our cup count form. Travis was able to help us build one in Jolt but it would be even better if the list would calculate the totals. To setup up everything does take time but the bulk importing and ability to assign list to multiple locations makes it much easier.

Vorteile

Ease of use to create and send out the staff schedule and the fact that it's mobile friendly for all the staff to use anywhere. Nobody can miss a shift because everyone carries a phone these days :)

Nachteile

When creating a template for the whole staff schedule and using it for a following week, you're able to easily create the template but implementing it in the following week doesn't allow the shift blocks to be assigned to the same people as the previous week. The shift blocks copy over but don't get inserted under each employee as was copied from the template creation feature.

Vorteile

The user interface is very user friendly. We are able to adapt almost any tool from Jolt and find a way to apply it into our current procedures. They staff has become more efficient at their duties, and we know that the feedback provided is secure and accurate.

Nachteile

Nothing!

Vorteile

The task management is amazing. We've used it for real-estate property management in the past and it's great.

Nachteile

I don't have any cons. This is an amazing company and I'd recommend them for everyone. They have amazing customer service.

Vorteile

The Jolt software gives you everything you need to manage daily, monthly and ad-hoc tasks for your team and helps your team keep track of what they should be doing. I found the setup to be very easy and straight forward Jolt customer training and online training videos are excellent and make the entire process very easy. Depending on the number of departments you have (we have 5) I would suggest rolling this out to one or two departments at a time and use their feedback to fine-tune it before rolling out to others. I also found it easier to initially set up just a few checklists to get the teams use to them before adding more and I would strongly recommend encouraging team feedback.

Jolt offers very good value for money for a number of features it has and the support is excellent from the Jolt team, we had this up and running within two weeks of signing up. The software is very adaptive and I would say you are only limited by your own imagination on how you use it.

Nachteile

Not a lot to be honest! I think it would be great to see some more functionality added to the logbook to flag issues to specific people.

Vorteile

It is a one stop shop for many business needs. Jolt offers so many different functions that make streamlining everything easy.

Nachteile

This software is more complex and difficult to navigate than any software we have ever used. I don't care for how the scheduling is set up. For example, if we want to change one person's shift, you must first unlock the schedule, change the persons shift, and then publish the schedule again, which notifies every single employee every single time someone else's schedule gets changed. On when to work, all you have to do is click on that person's shift, change it, and once you hit save only they receive the notification.

Vorteile

The best part about Jolt is how easy it is to use.

Nachteile

There are no cons, it's a great software and they will do well in the future!

Vorteile

I love the functionality and features that this software brings to my business. It saves myself and my associates so much time everyday and we are able to be more productive because of the software. I love the digital temperature logs I am able to do through jolt.

Nachteile

I wish the jolt lite app allowed internal communications between all associates. This would allow my associates to trade shifts easier and communicate with one another from smart phones which are more common these days than laptops or tablets.

Vorteile

Quick login, neat site, great customer service that is always looking out for us. The program is simple enough to train other employees in just a few short minutes.

Nachteile

The back end of the site took a little while to learn. Settings and managing lists can be a bit confusing to find, but once you do, you don't forget it.

Vorteile

Centralized master library of data which can be customized to our specifications and rolled out through technology that all levels in the restaurant can easily use to do their role.

Nachteile

As an emerging national chain and being a front runner in the use of technology to assist our growth, Jolt offers a suite of great tools and we are pushing for enhancements that will make our use even better.

Vorteile

The interface is smooth, and users who are completing a checklist or task are able "check off" items with ease. It can be set up to be crystal clear on the expectation and purpose of a specific checklist. It allows all checklists, daily, weekly, monthly tasks, etc. to be in one consolidated place. E-mails can be generated and sent to key-leaders with not only the results of a checklist, but if a checklist is late, or has not been completed. As a high-level leader who is not in the operation daily, this helps me track our progress and put a pulse on the accountability my leadership team is holding the team to.

Nachteile

The end result is the best - all checklists in one place. The creation process can seem daunting, but once you have the hang of it, it is relatively easy.

Vorteile

This product really helps us optimize our retail staff productivity and remain engaged in their jobs. Task are easy to manage once everything is set up.

Nachteile

Would love a feature to more easily manage maintenance schedules on a large number customer equipment (ie. rental bikes).

Vorteile

Accountability of staff, seeing what they are saying they are completing. Getting list done.

Nachteile

Nothing really, it's a great program and easy to use

Vorteile

You can make it whatever you want. We have opening, mid day, and closing checklists. We also you use it for inventory and employee meetings as it is able to send out notifications to managers.

The customer service we have had is quick and thorough.

Nachteile

Nothing. It is exactly what it says it is.

Vorteile

Jolt is very easy to use and their staff are available for help whenever needed. We find it's super productive for keeping staff on track with the lists feature.

Nachteile

We often find difficulties with the printer and troubleshooting it when necessary, which is a few times a week as of late.

Vorteile

Love being able to keep up with daily task using this software, and being able to track who's completing these task with a time stamp is amazing

Nachteile

I would love if it would sync a little bit faster but considering how many devices our company uses its expected to have a bit of delay

Vorteile

As supervisors of multiple food service restaurants it is easy to miss crucial information. With Jolt, when a piece of equipment is temped out of range or a safe does not balance we are automatically sent an email and made aware of the issue. This prompt notification allows us to ensure corrective action is made immediately.

Nachteile

The only con we have noticed is that the app cannot alert you a list has become available unless the app is opened. This has caused some of our managers to forget to do lists. We have found a work around by setting alarms on the iPad reminding the management team that the list is now available to complete.

Vorteile

Love that this can be an app where Employees can easily access their schedule, release, switch, and pick up shifts and even request time off and change their availability. It makes very important information so simple and easy to communicate. I just love this, we use it a lot for work.

Nachteile

I just wish the times are in 15 min increments instead of only hourly. Makes it easier to check how many people is scheduled per 15 minutes at a glance.

Vorteile

It take a lot of time off of the managers plate. Its a valuable tool to get items done and in a timley manner. Keeps you informed on productivity if the team members and lack of.

Nachteile

Wish there was a better platform for training. Would like a video option on check list sections. I would like to be able to pull up a team members name and see what they have done and still need to test on and scores.

Vorteile

The LISTS part of the software is so useful for everyday activities that need to be completed at work

Nachteile

If you are a "sub-user"you cannot edit nor propose an edit of a superior user-created list or content file

Vorteile

Quick learning curve. Communication and notifications for management.

Nachteile

Software is still in development, the more we use the more features we want! Scheduling for multiple locations is not where it could be, but they are working on solutions. The reporting could be a bit easier to pull data and comprehend.

Vorteile

Easy to use, and teach. Does exactly what I want it to, easy upload and great program for restaurant accountability-

Nachteile

I would like the program to coordinate with square software to track sales and labor through the schedule- that would be amazing.

Vorteile

I like that Jolt has many different functions and uses. I can use it to train new staff, my current staff uses it daily for their checklists, I use it for reporting and scheduling as well. The customer service is very helpful!

Nachteile

I do wish there were a couple other functions, one being a "crib sheet" which would be automatically emailed daily with that day's staff.