Kicksite

Vorteile

The software is user friendly. I could navigate it pretty easily from the start. The onboarding process was very helpful as well.

Nachteile

Nothing really. It has a lot of features I am still learning. It's robust, but not too complicated.

Vorteile

the business parts of a martial arts school sucks. This program really helped me out by doing the heavy lifting on the admin stuff that I hate doing. It really helped my staff out as well as I can create pre-planned lessons.

Nachteile

it only works for martial arts! In all seriousness it doesn't help with tracking overall finances, but that's alright.

Vorteile

So grateful for the KickSite team! Great software and great support!

Nachteile

A few features I would like to see added!

Vorteile

Love that it is online which allows me to work anywhere and access on the road too.

Nachteile

Anything I would like changed or improved is well received by the team and they consider it in future updates/upgrades.

Vorteile

Ease of use, multiple program and membership management, finance reporting

Nachteile

Attendance mass check-in based on program rather than membership. trial membership attendance cannot be entered via mass check-in

Vorteile

Martial Arts specific & intuitive software package

Nachteile

The mindbody transition was a bit more intensive than anticipated. Possibly due to how we set up Mindbody. The video size upload for students access is limited to 1.5 gb which was unfortunate to learn after the fact.

Vorteile

We used to have multiple sources of information to manage student memberships, attendance and billing. Kicksite puts them all in one platform, which makes things so much easier to manage. No more entering the same information over and over, managing multiple email lists, etc. We've reduced our paper files to virtually nothing since everything is contained right in a student's kicksite account.

Nachteile

It's tough to find something that we don't like-there are a few quirks that we had to get used to, such as event invitations (belt testings, tournaments, etc.) can only be sent to one email address and not multiples.

Vorteile

Kicksite has a very intuitive user interface.

Nachteile

Some work flows are connected they way one would. For example, having to change screens locations in Kicksite between vault and recurring billing.Not being able to add a vault to a prospect can mess up your stats because sometimes trial people buy a gi, but don’t stay. They were converted to a student to have their card entered. But if they don’t stay it looks like you lost a student.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Kicksite

Vorteile

Integration.

Nachteile

Inventory (not sure if it's a user error or lack of education on use) - would like a order list once inventory levels reach a set amount.
Email - after reviewing the tutorial, I am able to create more aesthetically pleasing emails, however, going through the time and effort of uploading pics into Flickr is a pain.
ATA communication link. Not sure entry of testing results is efficient yet. I will try to use it again after August 26 testing, however, a video tutorial would be nice. I have to submit a Tiger testing, then ask headquarters to hold before shipping certificates, then submit a MAK and Adult testing. I don't see a way to do that at kicksite.
Website Dojo communication link. I am getting leads from my website and having to enter them separately into kicksite. I'd like them to communicate.

Vorteile

Video & Document Libraries
Email & text communication and scheduling ability.
Test & Event management features.

Nachteile

Mobility of documents within the library - which has been restored! :-)

Vorteile

Kicksite has helped me tremendously in managing students and keeping up with attendance. Easy to use and quick to run reports.

Nachteile

I dont have many cons with Kicksite. The only con would have to be on me . I dont utilize the features anywhere near as much as I could/should.

Vorteile

Everything was fantastic except for payment issues we had which apparently was because we lived in Australia

Nachteile

Payment issues, customers being charged fees while membership frozen etc and only reason I was give. Was because we lived in Australia.

Vorteile

I like Kicksite mainly because of ease of use. It's intuitive and makes sense. The onboarding was superior to any that I've experienced in the past. The staff is very attentive and so willing to help.

Nachteile

So far, I have found absolutely NO cons. The whole process to get me from Zen Planner to Kicksite was seamless and completely wonderful.

Vorteile

Kicksite automates everything, intuitively!

Nachteile

I wish people could join online as a recurring billing member. At last check, they can sign up and pay for trial memberships, classes and seminars.

Vorteile

My team and I like the ease of use of the program that does just about everything that we need to have done...student tracking, communication, tuition billing/collection, profit centers as well as excellent customer service (not really needed much as the Kicksite team has done a great job and is always innovating). I would highly recommend Kicksite to my fellow martial arts school owners.

Vorteile

i love the message flow setups and ease of use of the communication features

Nachteile

i don't like that you can't take attendance for specific classes

Vorteile

Attendance system.

Nachteile

There is may put the click next of the name. So, If you have specific name, you could click and send mail or communicate.

Vorteile

Easy to access, friendly and helpful staff. Great visuals, readily available staff. Helps greatly with organization

Nachteile

Just converting over is a little tedious, but staff help you out! Just wish there was some form of help available at later hours as we are in the academy until late getting work done and it would be helpful to get assistance when all is quiet