4,6
Gesamtbewertung
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4,6
Gesamtbewertung
Bewertungen

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Jay
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
3
Bedienkomfort
1
Kundenbetreuung
2

2
Bewertet am 28.4.2020

Such Incredible Potential

I wouldn't recommend this app to my worst enemy unless I was trying to waste his time. It has a ton of potential but is so inconsistent. The really annoying part is if you setup a scrape that lasts an entire day and it crashes you lose everything.

I suggested a log that populates after each scraped city so you don't lose all of your work. This would be incredibly easy to achieve but the support said the dev was unwilling to help. Insane.

Vorteile

What I liked about this software was the first week I used it. It was pretty fast and pulled the info I needed. It's advertised as being able to scrape 100 cities at a time and the CSVs that it spits out are clean.

Nachteile

It just doesn't work as advertised. You can't scrape 100 cities at a time. That lasted all of a week. Then the app started crashing after 45 cities. Then 25, then 10, then 5. Eventually, it became unusable. I talked to support and they had a dev look at the issue. The software worked better on a BETA they released but slowly got worse again. I tried to work with the developer to figure out the issues but he kept telling me I'm the only one having the problem and his dev refused to look into it anymore even though I was willing to experiment and pass along logs.

These guys have ZERO INTEREST in improving their app. I even said if they gave me another code instead of a refund (because at the time I was getting 45 cities scraped) I would consider that an acceptable compromise. The support then became rude.

App devs ... if you have a customer willing to work with you to fix your bugs, do it! We have several apps and these types of customers are unicorns. Take advantage.

1 Bewertung

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