GoTo Connect
Alle Bewertungen zu GoTo Connect Filter anwenden
Nutzerbewertungen zu GoTo Connect durchsuchen
Alle Bewertungen zu GoTo Connect Filter anwenden
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Top Notch Phone System
Vorteile
GoTo has made it easy to have our phones set up the way we want them to be. Not only can we edit the lines and extensions ourselves but their customer service team is always helpful if we cant figure it out in house. It also allows us to be remote if needed with their mobile app.
Nachteile
Non that I can think of
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
"GoToConnect: A Comprehensive Review of the Cloud-Based Phone System"
Generally speaking, GoToConnect is a complete cloud-based telephone framework that offers a scope of elements to assist organizations with smoothing out their correspondence processes. While there are a few impediments as far as revealing choices and customization, the reasonable estimating and adaptable settings make it a solid competitor for organizations hoping to further develop their correspondence capacities. Likewise with any product, it's vital to painstakingly assess your choices and consider your particular business needs prior to settling on a choice.
Vorteile
GoToConnect offers a scope of advantages for organizations, including an easy to understand and natural connection point that makes it simple to take on and execute. What's more, the product gives an exhaustive list of capabilities that incorporates call the board, voice message record, and gathering calling, making it an all in one resource for all correspondence needs. GoToConnect likewise offers combination choices with a scope of different instruments, like CRM programming, help work area programming, and efficiency devices, permitting organizations to smooth out their work process. Adaptable settings, for example, call directing standards and hold music, make it simple to fit the product to fit the particular necessities of your business. At last, GoToConnect offers reasonable estimating plans that can oblige different business needs and spending plans, including a let loose arrangement that backings to three clients.
Nachteile
Restricted revealing choices: While GoToConnect offers essential announcing highlights, a few clients have detailed restricted choices as far as cutting edge examination and information perception.Restricted customization choices: While GoToConnect offers some customization choices, for example, call steering rules, a few clients have detailed restricted choices concerning marking and appearance.Expectation to learn and adapt for certain highlights: While GoToConnect is for the most part easy to understand, a few clients have detailed an expectation to learn and adapt as far as setting up and modifying specific elements, for example, call steering rules.Restricted client service: While GoToConnect offers client care, a few clients have revealed significant delays and trouble arriving at a delegate.Restricted free arrangement: While GoToConnect offers a free arrangement, it is restricted as far as the quantity of clients and elements accessible.
- Branche: Versicherung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Ok, But Not Great
It hasn't been horrible, but it hasn't been great either. When my contract expires in a few months I'll be looking to move to a new product.
Vorteile
This was our first cloud-based phone system, having migrated from on-prem Wave. It's convenient to be able to manage it from anywhere.
Nachteile
Call quality is often lousy. Rarely does a week go by that my users aren't complaining to me about dropped calls or calls that are cutting out or static-y.
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Office Phones
its a hit or miss with customer service. I have had exceptional reps that has solved my problem quickly and with ease but i have also had reps that have just made the problem worse and rushed me off the phone.
Vorteile
I really like that my staff and I can take our phones home with us so we can work from home when the weather is bad. I also really love that if the phone isnt answered at my office it will ring on my personal cell.
Nachteile
I think it could be a little bit more user friendly but Im not the most tech savvy person.
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Great phone solution!
With prior phone systems...every thing took months to accomplish, additional charges were added for simple items and the overall all cost were outrageous. Changing to Jive saved us $1000's per month! Jive's programming is simple, I can make changes, add lines, reprogram call paths within a few minutes. Jive is definitely worth the cost.
Vorteile
Easy to set-up, make changes and use. Jive customer service is quick to resolve issues and great with follow-up. Product value is great for the cost.
Nachteile
Loved the chat line but now it has been removed. Chat line saved me the "hold time on calls" and generally my questions are easily resolved. While i can accomplish the same with a call, the calls just take longer for a resolution. Would like more functionality with reporting.
- Branche: Versicherung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Jive does a great job in taking care of its customers
Always there to make sure the customer is taken care of
Vorteile
Ease of use and their support. their staff is well trained and customer support is always going the extra mile to help out.
Nachteile
At first it was not configured properly, but it was mainly use error as I handle three different roles.
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Jive is awesome!
Has been a great experience, one of my best decisions.
Vorteile
Not having any line limitations. If 100 people all call at the same time they will all go through without having to have 100 different phone lines and having to manage 100 different numbers.
Nachteile
Nothing with the software, the Polycom handset has some quirks that take some getting used to.
- Branche: Versicherung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Very great experience, any issues are always resolved fast and professional
Helps to make our job easier by the ease of use and what it offers us as a growing team in the insurance industry.
Vorteile
Price is very affordable and services are great. I believe you get a great bang for your buck, especially in small businesses.
Nachteile
Cant think of anything that I don't like, I think the entire platform is great and much needed for businesses
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Jive Voice
Very Convenient option to send a message from Mobile phone. Also desktop version is very convenient too!
Vorteile
Free service, Text message, Using Office phone number from Mobile phone
Nachteile
Battery consumption, Orgnizaing features of old messages
