couriermanager

Vorteile

We started a courier startup in Pakistan & wasted a lot of money developing our own platform and failed. We tried ontime360 & several others, but there were many limitations and we could never mold them as per our own company needs. Later on, we discovered Courier Manager, Trust me it is the best courier solution.

We evaluated dozens of platforms but simply love courier manager. Whatever you want in this, it would be already there to support your business logic. TEAM is amazing, its like you own team working for you round the clock, We never feel that we are working in partnership wiht CM team, Infact we feel as if they are our team members.

As far as features are concerned, They are unmatched. You simply get MOBILE APPS for Clients, Courier & Manager portal, Admin portal, and make as many users as you can. Secondly, its highly scallable, do one transaction or thousands it works round the cloth and very efficiently.

I remember an instance where our CM was stopped working due to our country blocked some services, It was 2:30 AM probably, i contacted the founder of Courier Manager, & trust you me, at this time of night he responded and felt the pain for us. Such a service and support that really counts, whereas in other services you can never expect a service like this.

We made several modifications in the software and the developers in CM are capable enough to do the changed effectively. THUMBS UP TO TECH TEAM.

I as founder of a startup now focuses on my business rathe

Nachteile

Interface can be improved. Its good which is optimized for speed and best performance but for clients a lil bit improved interface would work best.

Vorteile

Easy for clients to use which is essential and the team at Courier Manager have been amazing to deal with.

Nachteile

The biggest feature that was missing for us was for clients to be able to prepurchase labels in bulk, however Courier Manager responded to this very quickly and is currently under development.
Getting the Integration to work with some platforms is not very smooth again however this is improving continuously.

In Betracht gezogene Alternativen

Warum couriermanager gewählt wurde

Gründe für den Wechsel zu couriermanager

Vorteile

Courier manager has everything what you need for doing delivery and it is very well structured.

Nachteile

Software has some things which requires improvement, like any software.
But the most thing what I don't like is support. I mean replying to emails takes too long or you never even get a response..
I know that we aren't your big client and you guys are too busy, but because of that we were thinking about changing the application provider.
I think that you could lose current/future customers if it doesn’t get better.

Vorteile

It has almost all the feature a courier company might need be it booking shipments on customer web-portal, doing operational tasks on super admin, several tasks done by courier in realtime, tracking and what not. It has everything a small, medium and large size company might need.

Nachteile

Just like the customer web-portal which has alot of options for our customers, The customer can also be improved.

Vorteile

Before using this software (Courier Manager), we use a program designed specifically for our company. After 2 years it did not work anymore, and if we wanted to adapt it to our needs, we had to pay a lot of money. That's why we decided to use new software and chose the Courier Manager program.
Now everything works just the right way. This program helped us to make working time more efficient, to reduce wage costs, due to the offered benefits, we have made new clients and all of our clients are satisfied.
I recommend this software because it is:
- Very easy to use
-Technical support promptly and efficiently
- Continuous development and adaptation to all legislative requirements
- Any improvement request has been resolved in a very short time
-soft is developed specifically for you and grows all the time without additional costs
-very effective reports to help keep your spending under control
- Many seemingly minor facilities that together create the efficiency we need

Nachteile

There is not much counter because everything I asked was implemented. Very small improvements with which users will get even better:
- Maybe inserting shortcuts from key combinations will make it easy for users to work.
-creating the ability to generate multiple shipments by retrieving recipients from a predefined list.

Vorteile

The best thing is the fact that it can be easily integrated with other platforms that we use and this brings us a great benefit and an economic and time gain in the relationship with our customers.

Nachteile

The software is definitely done very well and of the highest quality and honestly I don't think there is better on the market I don't have things I don't like, maybe the color of the interface, I prefer green which is the color of our company but this is a personal thing

Vorteile

Very simple to use, software developers are very helpful. Some features which were critical for our use implemented very well. Some features can't be changed, overall very pleasent with the product.

Nachteile

Time to time some logs. Some features or things that we may like in our account can't be updated.

Vorteile

Firstly, this system helps us to make difference against competition. This means, it gives you the advantage to have a total control about your: orders, couriers, vehicles, bills and incomes.
Second, but not last, the professional attitude of couriermanager.ro team. They always have the correct solution for our enquiries.
The prices are very affordable even for a startup.

Nachteile

We will be glad, if curiermanager.ro will allow us to personalise the interface of system. We mean: corporate colors.

Vorteile

Courier Manager helps us be more efficient and makes our work easier. It works well on any Android device and is constantly being improved.
We are happy to have them as partners.
Keep up the good work!

Nachteile

With minor modifications, the routing part could become more precise

Vorteile

* Easy to use
* All the elements for a shipment platform: AWB, pricing, auto arrangement of deliveries by start and ending point, classic A4 awb and A6 label model, billing, easy to organise with cash on delivery money;
* Easy to give separate access for all participants in company: clients, couriers, managers, accounting etc
* Fast technical support when in need: API implementation, additional developing tools that save time etc;

Nachteile

Like all the other softwares, Courier Manager has room for improvements, maybe in the accounting area, but it is good that they are opened to improve the solution.

Vorteile

- Easy to use
- very good support
- all in one (invoice, CMR, OPS, etc)

Nachteile

- because it is complex at the beginning it is difficult to configure

Vorteile

This software is helping us a lot in our relationship with the clients. We can follow very easy the shipments status, the bills and all the other problems that can appear during the delivery.

Nachteile

I would like to be more easy to make some exports in excel files.

Vorteile

-easy to setup
-android app
-cloud based
-user friendly
-export and import for almost every operation
-extensions for ecommerce modules

Nachteile

There are still some advanced tools like, dashboard in development