MaintiMizer

Marco, we're glad to see that you're happy using MaintiMizer. Our Query Builder is one of our most powerful and comprehensive features, but it does have a bit of a learning curve. Our Professional Services Team is available to train MaintiMizer users and create custom reports, head over to https://www.ashcomtech.com/company/contact and we'll have a representative reach out to you. Thanks for taking the time to leave a review.

- The MaintiMizer Team

We’re glad to hear you’re having success with MaintiMizer. If you’re having any issues at all, our support team would love to work with you to find a solution!

Tonoa,

Thank you for your thoughts on using MaintiMizer. I think there is a little misunderstanding about our technical support assistance that I would like to clear up. Unlimited technical support for MaintiMizer is available to clients with a current Annual Maintenance Agreement (which you currently have). As long as your technical support requests are not training related, our knowledgeable support engineers are here, ready to help you at no additional charge. In addition to technical support, the Annual Maintenance Agreement also cover system updates and patches, ensuring you are using the most current version of MaintiMizer. Please contact us if you have further questions or you need help with your system, we look forward to assisting you! Thank you.

Ashcom Technologies

Aw shucks, thanks Amanda! We love your recommendation – inputting as much data as possible into MaintiMizer can make a huge difference!

We’ve made quite a few updates since this review and we do offer custom programming. We’d love to talk with you about what we can do to make sure your organization is getting the most out of MaintiMizer!

Thanks for the review Dan! At Ashcom Technologies we like to think MaintiMizer is a highly effective tool for scheduling routine maintenance and preventative maintenance, in fact, that’s what we built it for!

Parts can be added to a work order, our support team would love to walk you through the process! 800-366-0793.

Kathleen, I am truly sorry that your company has yet to see the full functionality that MaintiMizer provides. Although I see other Users at Mitsui have in fact received proper training on the system it appears as though you have never received any training which would explain the lack of knowledge of the system. Although MaintiMizer is indeed built for and by Maintenance professionals there are many ways in which Production would benefit from using MaintiMizer and I would suggest starting with full training on the system. We have no record of you in our database which means you have never actually contacted our company but I am happy to reach out to you to make sure that everyone at Mitsu is getting what they need out of MaintiMizer! It is our goal at Ashcom that every one of our clients gets the most out of their CMMS investment!

Hi Kensei,

Thanks for taking the time to review MaintiMizer! We're glad that you've been able to take advantage of a lot of our favorite features. We encourage all MaintiMizer users to work as a team to maximize its potential and we strongly believe that MaintiMizer can be the glue that holds a maintenance team together. Just a note, user roles and rights can always be changed, and we'd love to help your admins better equip your maintenance team.

- The MaintiMizer Team

Hi Qaiser,

We're glad you took the time to review MaintiMizer! If you are using our recommended MaintiMizer browsers, you should be able to have MaintiMizer open in multiple windows. If you're having issues, our Support Team would be more than happy to help. Head over to https://www.ashcomtech.com/services/customer-support to submit a ticket. Thanks for being a MaintiMizer user.

- The MaintiMizer Team

Thanks for the review Amanda! MaintiMizer is constantly evolving; in fact, we have a quarterly update, which may have solved some of your issues. We’d love to see what we can do to help resolve any other issues you may still have!

Brad,

We are saddened by your unhappiness using MaintiMizer. MaintiMizer was designed to be an easy-to-use system, and we regularly use client feedback to further improve the software. In reviewing our records we noticed that you have not attended MaintiMizer Training. Based on that and your comments, we believe that you would benefit from attending a training session to help you navigate the system more efficiently. We offer training in several formats and are eager to improve your experience. Thank you!

Ashcom Technologies

Thanks for the review Kensei! It’s true, like most things in life; you’ll only get out what you put in. But! Since MaintiMizer has the most comprehensive training of any available CMMS you’ll be more likely to be successful in implementing our system than any other comparable CMMS.

Hi Ronaldo, we’re glad to hear that MaintiMizer is improving your organization’s efficiency!

If you’re having issues logging into mobile devices our talented and distractingly handsome support team can walk you through the process. Call 800 366 0793 and one of our reps will be available to help you through!

Thanks for the review Jonathan! We’re glad you’re mastering MaintiMizer!

Hi Katie, we’re stoked to see that you find MaintiMizer easy and efficient. We would love to hear your suggestions about ways to improve the user experience.

Hey Tom, thanks for taking the time to give MaintiMizer a review. We would like to note that we are always making quality of life improvements to MaintiMizer and offer custom programming if you’d like to make changes to MaintiMizer specifically for your business!

Hey Jeff, we’re sorry to hear you’re having trouble with MaintiMizer! We have made an incredible amount of updates since this review and with MaintiMizer 4.0.92 we can better help you fully utilize MaintiMizer!

Wes, we love your review! We’re glad to hear that you fit right into the Ashcom family! Luckily we don’t have any crazy uncles that you have to worry about.

Thanks for reviewing MaintiMizer Mike! We’d love to help you find the most efficient way for your organization to create detailed reports. Our support team is not only adept at solving technical issues they‘re also a bastion of knowledge for the quickest ways to navigate MaintiMizer.

Karen, we’re very excited to hear that you can’t think of anything you dislike! We’ve been telling people for years now, MaintiMizer is perfect!

Hi Adam, thanks for taking the time to give MaintiMizer a review! We’re glad you’re enjoying it, and if you need any further support – our team is standing by!

Wow! Thanks Lawrence, our application developers are eager to agree that there’s not much to improve on MaintiMizer!