MaintiMizer

Vorteile

Multitude of options and features. Support is quick to respond to tickets. Web based portal allows flexibility when logging in from different devices on or off site.

Nachteile

Mobile platform is not user friendly, MS tablet PCs underwhelming performers. Didn't live up to the hype, ended up moving away from mobile licensing and adopted using the web portal on iPads instead. If an atypical issue was encountered support would sometimes respond along the lines of, "well, it works for everyone else..." Wish the GUI was more modern.

Vorteile

I have used Maintimizer to keep track of parts for years and the search engine is hard to beat. In my previous review I had issues with not being able to delete parts but changes have been made with the software and this is not an issue anymore. I have used another products search tool and it and it does not come close to the ability of maintimizer's. I have seen complaints of to many fields, but this is the best part. You don't need to use all of them to search, often I use just part of one field and can find what I need fast. Just be through when you enter a part, it will pay off later when someone hands you a part with a mangled label.

Nachteile

No real complaints other than maybe the manual, I'm sure this has been updated from what I have. There is so much that can be done with this software that more detail in the manual would have sped up utilization. My experience with inventory has shown that any problems are usually with the user not with the software. Be consistent and through with how you enter information, this will pay off in the long run.

Vorteile

Inventory tracking and work order/PM tracking is pretty straight forward.

Nachteile

Once data is entered for a specific machine or inventory item you're stuck with it. It is written in sequel server so you can't change anything is certain areas. If a person leaves the organization you are stuck with their records permanently. The same thing applies to machinery. If you update anything, the old parts are still listed as valid components.

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Gründe für den Wechsel zu MaintiMizer

Vorteile

Training was responsive and easily able to follow

Nachteile

Specific bugs given by the risk assessment

Vorteile

Inventory can be maintained and adjusted either by the technician or the administrator. The PM schedule can be set up and maintained fairly easily.

Nachteile

Once information has been put in, you can't delete it even though it no longer applies. The parts list continues to grow even if one part number is replaced by another.

Vorteile

It is easy to understand. Fairly simple to add data. Navigating within the system is simple. The clarity of roles and role rights is helpful. As long as the system is set up correctly initially it is a great tool.

Nachteile

It can be a little tedious to make changes. If the initial setup was not done properly it can be difficult to navigate some of the information previously entered. On the plus side Ashcom will assist with making changes.

Vorteile

The affordability of this product is great. Our company is soon changing to a new CMMS system but from what I've seen it does not do much more than Maintimizer and it's much more costly

Nachteile

I think that the customer support could be a lot better and online training via webinar would make training easier and more affordable.

Vorteile

It has all the features we require and is very easy to use. It's very easy to track how much time/money is spent on an asset to complete cost benefit analysis and figure out what we should fix and what we should replace. All of our staff (technical and non-technical) can easily use the software. Their technical staff is very nice to work with. They know us by name.

Nachteile

MaintiMizer has grown over the years. We've had issues with it, but their staff have helped us very quickly. The current version has no issues for us.

Vorteile

It does the basics for dirt cheap, and I mean 5% of what you'd pay elsewhere. It offers mobile and purchase-order options within the program itself.

Nachteile

Not based on API's, not scalable, clunky. Feels like you're back to WindowsVista or earlier era software. Any customization costs whereas most modern programs are highly customizable by the admin.

Vorteile

The software is very detail oriented. It tracks employees, parts, and equipment. Very helpful support staff.

Nachteile

You're not able to attach pictures to SOP's. You can attach them to printout with, but not on, the SOP.

Vorteile

easy to deploy
standard features are very useful

Nachteile

New queries are difficult to handle but they can be defined by the user.

Vorteile

Reports that can be created from the data.

Nachteile

Can not make changes, without contacting support, and that there is an additional charge for changes when should have access to make the changes

Vorteile

The Reporting is what the use are more common with

Nachteile

The entry of data too many unused fields

Vorteile

Track equipment, parts, labor, and costs. I love that I can assign work orders to my techs and they can see a list on their homepage

Nachteile

Customization is pricey but most of the things I need I can figure out a way. I wish I could query on "Assigned Employees" not just actual though.

Vorteile

Ease of use for the end user. Intuitive software.

Nachteile

Lacks RFID tagging support

Vorteile

Price is right and the program is very easy to get up and running. Support has always been able to help when needed

Nachteile

Some areas of the program are very hard to use and the instruction manual doesn't help much. Support is good when called

Vorteile

There are so many possibilities with this system. It's nice you can put your equipment in and set up a schedule to automatically generate PM paperwork. I like that you can save SOPs to use for similar equipment.

Nachteile

It's internet-driven, so it depends on your internet service. You must have a separate equipment code for PM on the same equipment for monthly vs weekly, etc. It requires a lot of steps to generate work orders/PMs to print. There are a lot of steps to get to next PM/work order to do updates. You can't delete former employees from system. When you need help, you always have to pay for it, rather than it coming as part of the package.

Vorteile

It has a lot of room for us to grow into.

Nachteile

The query process assumes that you are a database manager and not an average Joe.

Vorteile

It tracks my Wo and Pm and assets, im able to to see who did what Wo and see real costs. I also like the inventory aspect to the system as it gives me Min and Max for reordering.

Nachteile

Sometimes it is hard to find the place in the program, to get it to do what you want. Confusion in the titles causes issues with other users. Without proper training the program is hard to use.

Vorteile

Easy to navigate through screens, user friendly for the most part. Can easily find what I need without too much effort.

Nachteile

Depending on what I am doing, its sometimes hard to find the clock #'s I need to enter the hours for employees, I don't have their clock # only their name so I have to scroll through ALL employees to find the correct one.

Vorteile

Good set up for use. Able to keep track of a lot of stuff. Has many tools to use and can be a great ordinary use.

Nachteile

Some of the drop downs could be more user friendly. It looks a bit over whelming to a new user so that could be smoother.

Vorteile

Customer service is fantastic! After meeting our trainer, I have been able to contact him with basic questions and he gets back to me as soon as possible. He also lets me know if it will be a little while until he can get back to me.

Nachteile

Some features I would like are not available such as selecting multiple items in more areas, more detailed closing options, etc.

Vorteile

I like that the pm's are generated automatically.

Vorteile

It is easy to use for the most part.

Nachteile

It didn't give the company what they needed which was a way to run their maintenance function better.

Vorteile

Able to install all parts and books into system.

Nachteile

Nothing. Seems to be what we are looking for.

Vorteile

This has gotten easier to use over the past 13 years that I've used it. It can give you a lot of information and do many things. You do get a lot here and the reports generated have gotten much better. faster too since it's now web-based.

Nachteile

This is a huge program that does much more than most people need. Since we stopped doing work orders except for PMs. There are some things that it's won't do but maybe on the next version or update they may be included but nothing major. I wish this could be scaled up or down based on the actual features you need.

Vorteile

Its a great reminder of all the things you have to do.

Nachteile

Importing old program to new program will require work on cleaning up old data.

Vorteile

User friendly

Nachteile

Report Query are a little hard to understand.
I wish project tracking had more functionality.

Vorteile

Hard to pick what part I like the best, but I would say its completeness it seems that most of anything has been thought of and it's easy to use

Nachteile

Have a limited number of logins for my compan ( this is understood and agreed )my point is that I have a PC which would be my seat I also have two tablets I am the same person logged into doth so that counts as 2, I believe wholeheartedly this should be counted as one seat that I am only using one person this seat, but I understand it is a small point

Vorteile

We migrated from the Maintimizer on-premises version to the cloud version and are very happy with the administration and availability of the product.

Nachteile

The product seems cumbersome. We have lots of parts and processes and it would be nice if there was a way to tag parts as "favorites" for items we use a lot. This would move those items to a filtered dispaly. Also when performing frequent tasks, if the user could setup an express version with default answers to certain fields. These fields would be defined by the user with the default response.

Vorteile

Training and follow up support, were two of the keys to our successful use of the product. We had the trainer come on site for several days and he worked with all of the users to get them comfortable with the software. This resulted in acceptance by everyone. The product allowed the various crews on different schedules to make and leave notes on the status of various tasks and repairs being made on different pieces of equipment. We are a 24/7 facility so the ability to allow cross shift communication and the ability to allow everyone to see the status of a repair has been very valuable.

Nachteile

The only problem we found is that we could not link MaintiMizer in with our lock out tag out program.

Vorteile

Pros: easy to use once you put in the right info (easier to search for) parent, and division with in each building.
Cons: PM dates are wrong when in search/update, you must go though the WO's to seek. and it does not talk to any other software like Outlook to auto input into system.

Nachteile

PM dates or craft, does not show right date or who (craft) is doing WO at a glance, on search / update screen. (we use the Craft as each tech) Also auto E-mail function does not work to show when each WO is in process and or complete it said dept needs to know.

Vorteile

It is very effective in regard to summarize the costs of assets to carry out a record for each unit. It also measures the effectiveness of each individual employee. With regard to the inventory, I like very much because it is carried out in actual inventory. Personally, I work in the following way. The employee has your mailbox where you leave the work order assigned to the employee recognizes the work to run it. When the job is drafted by the parties on the same sheet and closes in the program leaving in record expenses for work and the deduction of parts.

Nachteile

On rare occasions the server slow.If you are going to print a work order should mark that order has already been printed for your compliance as soon as lead and not print record repeated.

Vorteile

ITS HAS SOME OPTIONS THAT ARE EASY TO USE/ TRAIN ON.

Nachteile

SEEMS TO HAVE A LOT OF BUGS AFTER UPDATES FEATURES DON'T WORK CORRECTLY WHEN THEY DID BEFORE. SOME FEATURES JUST DON'T WORK AT ALL! LOW STOCK REPORT IS NOT CAPTURING ITEMS NOT ON ORDER WHEN IT SHOULD. ABC REPORT DOES NOT OFFER ENOUGH OPTIONS AND WE HAVE TO PAY FOR A CUSTOM REPORT THE COST FOR CUSTOM REPORTS IS VERY HIGH AND THEN TOLD WE WOULD ONLY GET REPORT WHEN THE NEXT RELEASE COMES UP.

Vorteile

What i like the most about this software is the time that it has saved me when generating work orders. I am able to print or email them in a batch format that helps me get this done and move on to the next project of the day

Nachteile

A few things that i do not like is the search feature that you have to use to find something. It is a little more complicated than it needs to be. Also closing a batch of work orders was a learning curve at first.

Vorteile

I like the equipment layout section and the ability to make my own queries.

Nachteile

There are quite a few features I am not impressed with namely the untying of rooms, areas from the system as it is not possible. Having to click through 8 different pages to navigate a PM or a WO doesn't really make much sense as there are a lot of systems where this is contained on one page. Very difficult to navigate through. If you mistakenly delte a PM batch without printing the batch it won't let you reprint the PM's. Sometimes when you generate PM's by equipment number it does not kick out all of the PM's and you have to do it by assigned employee. Unfortunately, the support team has not been able to help with these issues.

Vorteile

In my career, I've used everything from big budget CMMS software to homemade Access-based systems. This software does what most people require from a CMMS system at a reasonable price. Service and communication from Ashcom are excellent.

Nachteile

Some features of the software are a little difficult to use or require a few extra steps to complete, such as work order assignment. Some things that you only use on occasion are hard to find.

Vorteile

easy to find parts location, usually you put in a part number and it gives me a parts location. i also like the PM scheduling side and the ability for it let us know what reports are due and when..

Nachteile

when using an old outdated part number it would be nice if the old part number that was moved to the description side when the new part number added could be found in the text by only inputting in the the new part number in the part number spot. i know it can looked in the description section, but is a lot of extra key strokes.

Vorteile

has many options like keeping time, cost center, parts lists, parts orders, communicating, preventative maintenance.

Nachteile

only works in industry is everyone utilizes it. if your administrator doesn't allow certain options, its kind of pointless. if no one else is using it to communicate, then you're not using to it to its full potential. don't think only one person and use it and that's fine, unless you work by yourself

Vorteile

Easy search and save options. Customer support and all the Maintimizer staff are nice and easy to communicate with.

Nachteile

You do not make it easy to correct an item or remove an item if a mistake was made entering. That is one thing that I would like to see changed in the future.

Vorteile

it was somewhat easy to use. Fairly easy for me to navigate around inside of.

Nachteile

The person that originally set it up did a poor job or organizing the parts and parent / child relationships

Vorteile

Ability to maintain a history, run reports, create inventory parts lists and locations, create a good Preventive Maintenance program.

Nachteile

When entering a new part number, it does not prompt you that a part number already exists until after you input all the information, when entering dates they have to be specific example: 10/25/2017, it does not auto correct if you were to put 10/25/17.

Vorteile

There is a lot of information that can be entered to aid with finding what you need later. I like the way the home page is set up.

Nachteile

It can be difficult to find some of the fields when you need to add something. There are issues with picking dates from the calendar.

Vorteile

Setting up PM's is simple and a lot of detail can be put into each piece of equipment

Nachteile

Searching for a piece of equipment is not a simple task and it doesn't work well on Chrome.

Vorteile

Dashboard is something unique I would say. Not many application software are equipped with detailed dashboard where one can get all required information in one single click.
easy to use and have options to extend its features

Nachteile

Does not allow multiple windows at one time, could be possible in other versions but the one I have doesnt support multiple windows to one user.
extract report could be made much more easier and compatible with other applications.

Vorteile

The scheduled PM work order generation.

Nachteile

difficult to grouping the passed PM and work order, it will be great is all the data can be form out a report and list or graph so we able to do analysis discussion easily.

Vorteile

I love how many different types of things you can do in the software other than just Inventory Management.

Nachteile

Query Builders.They are helpful and awesome but difficult to use if unfamiliar. It is pretty amazing that you can make any report you desire.

Vorteile

Easy to use and a very helpful service support

Nachteile

Dashboard should be improve, Generation of reports are not ideal and need to add additional graph to report to see the performance of activities.

Vorteile

Ability to populate parts and machine databases.

Nachteile

Some important features only work in internet explorer.