My Music Staff – Bewertungsseite 2

4,8
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4,8
Gesamtbewertung
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Ashley
  • Branche: Musik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.9.2023

My Music Staff is great!

I've been using MMS for about 6 years and I love seeing it improve over time. My team and myself are always excited for each new update.

Vorteile

MMS is easy to use and easy to integrate into our business protocols. It helps tremendously in keeping us organized and limits the need for tons of paperwork and binders.

Nachteile

Missing Features:- Capability to take swiped card transaction- An easier way to track the difference between make-up lessons that were given due to teacher absence versus student absence in the student profile. Currently all issued make-up credits are grouped together in each student's profile, but since we have our studio policies set to where the students aren't penalized for teacher absences and they have a set limit of make-up credits they can receive for student absences per year it is very hard for us to track.

In Betracht gezogene Alternativen

Mindbody

Gründe für den Wechsel zu My Music Staff

The price and the fact that it is specific to music.
Graehme
  • Branche: Musik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 15.9.2023

User of 10+ Years - I recommend MMS to all of my music teacher friends and associates!

My overall experience with MMS has been excellent. It is absolutely essentially to running and maintaining my music school, and has taken away a lot of the stress of scheduling lessons.

Vorteile

The best part of the system, and by far the most used for us is the scheduling. Not only does in make keeping track of our lessons very simple and straightforward, we can very quickly make changes, and even provide our teachers with access so they can stay on top of their schedules. In addition, being able to synchronize the MMS calendars to Google Calendar or Apple Calendars means that I can see an updated schedule on my phone at any moment. I also love their automated payment system which has removed the need to chase down students/parents for tuition payments; everything goes through automatically at the end of the month and we can rely on a consistent stream of income to cover expense and make sure everyone is paid on time.

Nachteile

The only thing I don't like about MMS is the recent GUI change. I'd been using the earlier system for many years and have become quite comfortable with where everything was located. The GUI updated moved some features around which has been somewhat annoying - however I'm gradually getting used to the new layouts.

Kate
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2023

Affordable for a multi studio

I used to have 2 software plus Excel spreadsheets. Once I started working with My Music Staff, I moved everything to one place. It is easy to use and intuitive from a computer usage.

Vorteile

The support is amazing, quick and precise.

Nachteile

There is no online booking at the moment. Sometimes, people just want to book 1 lesson online without emails or phone calls. They don't have an App. You have to open a window in your phone, which makes it harder to read.

Jenaye
  • Branche: Darstellende Künste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 15.9.2023

Fantastic Program

It's fantastic. I love that there is never any bugs in the system. The fact that I can rely on it to perform the way intended is worth everything to me.

Vorteile

The flexibility and customization features stand out the most. Many businesses have slightly different approaches to the way they run their businesses and I have never found a circumstance where the needs of my businesses quirks were able to be implemented. It's very easy to use, understand and has always been exceptionally reliable. I rarely come across a bug in the system.

Nachteile

I don't really dislike anything but I also don't use the invoicing portion of the system as I don't invoice clients. I do direct debit.

Nia
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 24.9.2023

Music Makes Me Revolutionised the way we run our studio

Has enabled us to grow- taken hours of admin off our hands, reduced problems such as double booking. Customer service is always quick to rapid and very helpful. Very happy with it. W just need to get better at using it!!

Vorteile

Overall ease of use. It's well organised, has a great facility for students and parents, and keeps our studio running without error (only our own human errors!). It was a breath of fresh air when we joined several years ago and it's been great to see the product grow and develop. Couldn't be without it.

Nachteile

1. That it doesn't integrate with Xero2. That new students can't see current availability and book themselves in.

Eugenie
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2023

Best shift for my company!

Love the invoices section. I still feel the need to double check all the automatic invoices made before sending them out, but they allow me to get paid regularly with the correct amount whereas before, I relied on parents to remember to pay me and for what amount.

Vorteile

Before, I was planning everything through Google Calendar which was fine with a small studio. As I grew, I needed to juggle more students and this was a shift necessary to look more professional. I felt so organized once moving to MMS. I love there is a login system for the parents to use, whenever they do use it, which makes me seem professional. My most used features are student management, calendar, attendance, and invoicing.

Nachteile

A direct way for parents to register for specific events. I don't like needing to direct them to login, go to calendar, find the event, then click to register. Seems too much work for them and they'll never do it.

Andy
  • Branche: Musik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.9.2024

My Music Staff is great!

Very good and a great system to have everything in one place.

Vorteile

Calendar is great with color coding staff members.

Nachteile

Nothing "least" liked about my music staff.

Suzanna
  • Branche: Bildende Kunst
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.9.2023

Long Time User

Very happy!!!

Vorteile

I enjoy that I can schedule students, personal and professional on my calendar. The automated system for reminders and invoices are a Godsend and I couldn’t live without it! 8+ years of using MMS and it’s been a game changer.

Nachteile

The updates, it’s not super user friendly and I have to go through trial and error to understand the new features vs having a clear explanation of things that changed. The site does trip up at times and doesn’t show what I am looking for, like the calendar won’t open to the following week and I’ll have to try multiple times.

Jan
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 15.9.2023

Just about everything I need.

I started with this as a single-teacher studio, & now have a management team & 7 teachers. It can do just about everything I can think of to help run my business, manage my teachers, & support my student families.

Vorteile

It's (almost) everything in one program. Calendar/scheduling, student management, teacher payroll, business expenses tracking, & even student logins for their accounts & calendars. Reliable, easy to learn. It's fantastic.

Nachteile

I have a hard time coming up with a valid complaint about this program. My only hope is that we can receive communications through the platform in the future, so we don't need phones & emails outside of MMS.

In Betracht gezogene Alternativen

Fons

Gründe für den Wechsel zu My Music Staff

It had the most reviews, & mostly positive, when I first looked into it in 2019/2020.
Krista
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2023

Best business decision I've made for my studio!

I'm super grateful for this company! They have been upstanding, attentive, professional... and even apologized for raising their rate for the first time (ever maybe?) Even though it was just by a few bucks... and still isn't nearly as expensive as the competition - which, in my experience, is way less functional, way more expensive and no comparison with their customer service!

Vorteile

The ability this website has given me to track student payments and schedules has freed up my time formerly spent on a ridiculous number of admin duties so that now I can TEACH during that time! I can't say enough how much MyMusicStaff is 1000% worth it!!! It's a no-brainer! I appreciate that they keep their prices so low (have you looked at the competition?!!), but I would honestly be happy to pay more! The service they offer my studio is absolutely invaluable. And the customer service! They are so kind, friendly, and eternally patient, lol! I'm grateful!

Nachteile

I feel like these guys are constantly improving the site and responding to requests for even better features... no complaints here!

Jeff
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.9.2023

What a great program! I love my Music Staff!

They have been helpful, quick to respond to ideas and questions and very professional. I believe it is a game changer for music teachers.

Vorteile

I like it all. Some great things are how easy it iOS for students to register, see the Cala far and notes from the teachers. They can log practice time and get to the online resources easily. I like how you can put them in groups and give access to groups on certain folders based on their group.

Nachteile

There isn’t much that I don’t like about my music staff.

Emma
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.9.2023

Highly recommend

I love it. It takes so much stress out of my job. So convenient and such a time saver (when connectivity is good).

Vorteile

Convenience. A one stop administration platform.

Nachteile

I work from a place with poor connectivity so I think it would be helpful if it was in an app and all the info just stored on my phone through the app. Sometimes I can access info when I need to because of this.

Nicole
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.9.2023

My Music Staff is Marvelous

I don't know how I managed my studio without this.

Vorteile

All aspects were very easy to use except the Webpage setup. Most of that is due to my inexperience. I love how easy it is to timetable students, create resources for them to access, and keep lesson notes.

Nachteile

I wish there was more consistency on the notes page and it was easier to imbed images (graphics).

Ron
  • Branche: Musik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
1

2
Bewertet am 31.1.2024

Good overall but very frustrating as far as customizing the calendar or getting support

In general, good, but as far as service and responding to specific requests or issues, very poor customer service, they do not answer their phones and it can take a couple of days just to get an email reply and without providing any real solution to a problem. Very frustrating.

Vorteile

Fairly easy to use over all, some kinks need to be worked out

Nachteile

Not customizable enough, prior version was better and newer version did not allow certain customizations such as removing teacher's names for every single event.
It seems impossible to speak with an actual software developer about making any improvements.

Lydia
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 17.9.2023

MMS has helped manage my workload and taken the stress out of my bookwork.

It's easy and quick to email lesson notes to parents and students. No excuses for not knowing what to practice!

Vorteile

MMS has simplified my admin by a huge amount. There are loads of features that I use daily, and more that I haven't explored yet.

Nachteile

It is only set up for individual, regular students. You can add students to a group, but you can't then give individual feedback (unless things have changed since I last tried to use that). You can't bill anything unless there is a person set up in the system. I provide accompaniment services as well as tuition, but I can't use this system to bill my one off accompaniments; I have to create a profile, then add them to the calendar, and only then can I bill them. I'd like an option to create a charge/invoice without a client being attached to that. I've worked around this by creating a fictional student named "Rehearsal" who gets billed for every accompaniment, and if I need to email an invoice rather than just adding it to my income stream I go in a change the individual email.I'd also like an auto reminder system for overdue invoices so I don't have to go in manually to see who hasn't paid. I do like that there are templates for invoices and reminders.The other feature I'd use every day if it existed would be the ability to create a lesson plan for individual students that they cannot see until I publish it. I lesson plan sometimes several days in advance and like to edit it to become their lesson notes. I can review previous lesson notes but if I edit it it is immediately able to be seen by them.

Kate
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.9.2023

I love my music staff!

My experience has been positive and I can’t imagine organizing my teaching studio without it!

Vorteile

Invoicing, tracking attendance, and the calendar are among my favorite MMS features. It was easy to input all of my students into the system, and I love how the calendar helps keep me on track!

Nachteile

I do not like how it organizes make up credits issued, used, and available on the student info page… this is so confusing! I would appreciate if it simply told me the amount of make up credits I owe, and the amount I have on my schedule.

Tania Iris
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.9.2023

Easy to use Music Studio Software for Private Studio Owners!

When I started my music studio, I was doing everything with Google forms, docs, and organizing everything on an outsourced web site developer. But my music staff can provide everything that a music studio needs which is an amazing benefit. That way everything is in one place, it isn’t scattered everywhere, and I can bring is to a business owners mind.

Vorteile

When I was looking for a music studio software, that tracked attendance, registration, easy to use, Calendar, and a payment system, my music staff was available and able to do that! It is very easy to use, and makes my job as a music, studio owner very easy!

Nachteile

Even though my music staff has a lot of amazing features, some features I would love to have are creating forms, detailed lesson progress, so that the music teacher can easily track the progress of the students, and payroll in the system instead of using an outside source. I know the last one might be a challenge but it would benefit Music studios soo much to have everything in one place.

Eva
  • Branche: Musik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.9.2023

Great system for multi-studio owners

I have a really good experience. Great customer support.

Vorteile

Easy and intuitive inner face. Very easy to train schools' managers and staff. Teachers love My Music Staff. Especially transparency of payroll.

Nachteile

Student setup has too many steps and too much going back and forth between steps.

Clemency
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.9.2023

My music teaching best friend - changed my life

Every aspect of my music teaching life has been made better since I discovered MMS. I hate subscription models but this one is a winner; worth every penny in professionalism, time saving and peace of mind.

Vorteile

I discovered MMS when covid hit. It has been a god send. The monthly fee is more than saved in the time I save and what I offer to my pupils. The calendar means I can check my day at a glance despite several teaching venues which I can colour differently. Billing pupils is so easy and keeping track of their accounts is a doddle as MMS does it all for me. I log notes during the lesson which I send to parents or pupils, or both, at the end of the lesson by clicking a box. When it comes to the end of the tax year, I press a couple of buttons and there is my income and expenditure. I appear more professional to my customers and my working life is more streamlined and efficient.

Nachteile

Very minor gripes like being limited as to the email I can send with an invoice. I like to customise the invoice email based on school or private teaching. Whilst I can do this by changing the invoice or invoice reminder default emails, I can’t use any others so have to change the emails repeatedly by the time I invoice everyone.

Stephanie
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.9.2024

Streamline Your Invoices!

Great! Everyone has been very responsive and kind!

Vorteile

Automatic invoice and text messaging is my favorite.

Nachteile

To be honest, it’s a little pricey monthly. I wish we could subscribe to the program per year with a better price.

Lee
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2023

Love MMS!

I started using MMS during Covid and wished I'd found it so much sooner. It has made scheduling, invoicing, note taking, all so much easier and efficient. Gone are the days of forgotten books or misplaced schedules. The invoicing and reminders are huge too. Parents are much quicker to pay when they see the official looking materials that come from MMS.

Vorteile

I love the calendar feature, the families and invoices feature to keep track of payments, send reminders, and sort out the book fees from lesson fees.

Nachteile

I guess I'm not too picky as there's nothing I really don't like, usually I can find what I'm looking for after a search or contacting customer support.

Suzanne
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.9.2023

I couldn't do it without you!

Absolutely fantastic! I literally could not do it with out you. Prior to lockdowns , we were in over 150 locations with 7 teachers. Without your seamless app, it would have been impossible to run the company.We are slowly building back and I'm so grateful to have your app to help.

Vorteile

The ability to schedule multiple teachers in multiple locations and at a glance to see where everybody is, makes it possible to run my company effectively.

Nachteile

Invoicing for me is challenging but my own fault because I haven't set up automatic invoicing yet...I have a feeling my life is about to change once I do.

Morgan
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 15.9.2023

Great software

Overall, we love this software and use it for everything except for paying teachers, so I can't say much about that feature.

Vorteile

We rely on this software for our day-to-day tasks managing our music studio of 15 teachers and 200+ students. It's great to have software that is designed for the particular needs of a studio; we especially love the practice tracking feature!

Nachteile

The one thing I would love to see is some features with billing; for instance, we should be able to send late reminders en masse. I also think that having a date range on reports would make a lot of sense. For instance, if I ask it to send me financial reports, it will include the next month as well, which does not make sense.

Kimberly
  • Branche: Darstellende Künste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.9.2023

Great price and amazing features

Overall I’ve enjoyed using MMS to manage my business. The price is reasonable and the features are well constructed.

Vorteile

I love using MMS to keep track of students information and scheduling. The calendar is very well constructed.

Nachteile

There are certain aspects I don’t use due having other options that I like better. For example the online resources center and practice tracking. Great features, I just don’t use them

Avonne
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.9.2023

Astounding!

This makes organization, accounting, and communication so easy.

Vorteile

This product does EVERYTHING I want and need it to AND MORE. The customer service is also stellar, every single time.

Nachteile

The only issue I experience is loading my calendar on my phone. Sometimes it will jump around on me. This is usually fixed when I reload the page.

In Betracht gezogene Alternativen

Acuity Scheduling

Gründe für den Wechsel zu My Music Staff

Price and design.
Melissa
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.9.2023

Excellent Lesson and Payment Management

Timely and friendly response to questions. They also helped me migrate from my old system which was wonderful.

Vorteile

Easy to set up and use, integrates with Squarespace and PayPal easily. I also love the ability for students to self-register for lessons.

Nachteile

Website builder is very outdated but apparently being upgraded in the future. I also would like the ability to charge students before they self-register for a lesson.

Nikki
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.9.2023

Best all-in-one software!

They're always very quick and helpful!

Vorteile

Everything I need is in one program! There are so many automated features, which saves me a lot of time.

Nachteile

I'm still adjusting to the new website, being able to locate certain information in student profiles, but it's coming! I'd love to be able to add payroll items like income taxes, vacation pay, and paid admin time based on lessons taught each week - perhaps that's possible and I haven't figured it out yet.

Ashley
  • Branche: Bildungsmanagement
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.9.2023

Love it!

It’s been wonderful!

Vorteile

I used music teachers helper for years but made the switch to my music staff because it can do automatic payments with PayPal and I love that!! I also love how I can set make up times and the student can sign themselves up for lessons. I also love how I can put in lesson notes at the end and it’s emailed to the student and/or parent or it can be printed out

Nachteile

Just that students don’t have the option to switch with others on the portal so I have to manage that

Andrea
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.9.2023

Perfect for all organizations, large or small!

My Music Staff has changed the way I run my studio!

Vorteile

I signed up for My Music Staff so help me with payment tracking. With 25+ clients, it was becoming difficult to keep track. I love that I can credit lessons, give discounts, invoice parents - all the features I need for running a music studio. After a few months, My Music Staff became my primary scheduling tool. At the beginning of a lesson season, some lesson times are more sought after than others. Using the registration tools, students can sign up on their own and it's a fair and square process!

Nachteile

The only issue I've come across is when I do a one-time-only lesson. I don't necessarily want to add the student to my active student list. But still need to get them on the calendar. I'm not sure what the solution would be though!

Valery
  • Branche: Musik
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.6.2024

Music staff is a game changer

Vorteile

Easy to use, comfortable interface, impressive dashboard.

Nachteile

some parts need automation, and some aspects lack AI integration

Michael
  • Branche: Darstellende Künste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 27.2.2024

My Music Staff Great for Small Studio

My experience was good while I was teaching solo from my home. However, as my academy has grown, MMS did not handle scaling to size as well as other packages.

Vorteile

MMS was easy to setup and worked well for me as a solo music school teacher.

Nachteile

My studio now employs 15+ Instructors and admin. MMS did not scale well nor did it offer the automation features of other similar software packages. I replaced MMS with Opus1

Garreth
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2023

Excellent, reliable, affordable studio management software

MMS does most of my admin work for me, which allows me to concentrating on teaching — that’s really important to me and I really appreciate it. I also really value how reliable it is. I’ve never lost information and the website has never been down.

Vorteile

MMS is overall very easy to use, has an attractive, well-thought through design, and is very reliable. I use it for registering new students, tracking attendance, billing and receiving payments. The customer service team are responsive, honest, open to suggestions and overall simply very helpful. I use it every day, it is the core software of my business, and it has significantly reduced my admin work.

Nachteile

Just a couple of minor niggles. I’d like the lesson notes to copy through automatically to a student’s next lesson; usually they do this, but they don’t if it’s not a repeating lesson. It’s not a big deal. I don’t love the Milage function, which is a bit unwieldy to use.

Mary
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 23.9.2023

My Music Staff is an amazing product for music teachers

This is a wonderful software program for music teachers. Overall I appreciate the program and customer service is wonderful.

Vorteile

The features I most use are invoicing, scheduling, birthday reminder emails, and maintaining student information. I am now converting from QB to the management process in MMS.

Nachteile

I would like payments from my accounting process to automatically integrate into the accounts. At this time I have to manually input everything.It is also inconvenient sometimes to come back to a landing page instead of resuming where I left off.

Lisa
Lisa Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.9.2023

Time and Sanity Saver

So glad I signed up for this, saved me a lot of time, energy and money

Vorteile

I love the auto invoicing - this has saved me so much time and energy. I also like that students can pay directly from the invoice by just clicking a button, and I like the late invoice reminders which means I don’t have to chase payments. I also love being able to track my income and expenses, I like that it automatically tracks my teaching revenue and expenses and I can also add in my other income from gigs etc. this has saved my tax return!

Nachteile

My students find the online portal difficult to use. I think they struggle with getting into it. You need to have the link, so they always have to find the login email I sent ages ago. Of course they can save the link, or pin the site to their homepage, but students would prefer this to be easier

Stacy
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 15.9.2023

Best Studio Management Anywhere!

Absolutely the BEST!

Vorteile

Manages all aspects of my music school including scheduling and invoicing! I couldn’t carry 50+ students without My Music Staff!

Nachteile

Some things are tricky to find or figure out. But the customer service is so good, it doesn’t take long before my problem is solved!

Angela
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.9.2023

Best Music Studio Software ever

Staff is super helpful and will sort things through even if they don't know right away. One of the best support systems ever

Vorteile

Easy to useFull of featuresWorks on all my devicesGives me the info I needGreat reportsSuperb support every single time

Nachteile

Nothing really all works well for me and the support is great when it doesn't yet

Karen
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.9.2023

Wouldn't run my music studio without MMS

The service from MMS if I ever need to reach them is top notch. I also love their "how to" series for families and teachers that's there if needed. Couldn't run my studio without it.

Vorteile

Intelligent thinking has gone into this platfrom - invoicing + payment reminders, calandar managment, waitlist management, CRM for students and families, integrates with credit card payments if you want to do this, lending library (which you can set a date for return and that goes out with the reminder to the student/parent). Love the automation with emailing invoices - so easy!So well priced!

Nachteile

Future development wishlist possibility - would love to integrate with Rockoutloudlive for online lessons if possible and with MYOB.

Lisa
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.9.2023

Keeping up with the times

It was a very positive transition for my business, going from hand written record keeping and home made invoices, to this MMS software which gives my studio a more seamless and professional image. I highly recommend to all in music education whether on a small or larger scale. I was easily able to support the cost of subscription with a small teaching resources fee for each student.

Vorteile

I needed a program which would cater specifically for a music teacher’s needs. My favourite features are the attendance report, lessons notes (which can be emailed immediately after the lesson to the student and/or their parent) the calendar which keeps me organized all term, and the professional looking invoices.

Nachteile

Any issues I had initially have already been improved.

Ivana
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 15.9.2023

My music staff review

My music staff has been a lifesaver ever since the beginning. It is keeping my books clean and not a mess. Easy to keep track of everything because.we all know how busy us teachers get.

Vorteile

That it has a multitude of different features. Makes it easier to keep track of schedules, students, payments, invoices, etc.

Nachteile

There is nothing that I dislike. It is an amazing program.

Shenika
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.10.2023

Must Have

Great experience. Highly recommend it pretty much has everything you need for your music stuido

Vorteile

Lots of videos and info provided. If you get stuck, staff ready and available to help!

Nachteile

I wish they were open until 5pm. Sometimes need help after 430. Or he expense summary could be more detailed and selective as far as what expenses. It would be nice to see the breakup of individual expenses instead of overall on the graph. The graph is nice but sometimes I wish I could see isolated expenses

esther
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.9.2023

helpful features of MY MUSIC STAFF

it’s been a tremendous help with keeping appointments, billing, invoicing, and sending mass emails

Vorteile

most impactful is the website submissions of new students and the immediate info transfer into the system to start billing/invoicing as soon as the student status is switched to active;

Nachteile

there was a learning curve when i first had to learn it, but thankfully my husband learned it quicker than I and was a patient teacher - he helped me tremendously! I was the main user of it after about a month.

Tracey
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.9.2023

It's all handled

I love My Music Staff and would never go back to "old school" this is the way to do your business for sure!

Vorteile

All of the needs of my studio are in one place and instead of paper everywhere, everything is at my fingertips on my laptop, ipad or phone. I can take all of my info wherever I go. Students, parents and myself can access and communicate through the app and it is all I need.

Nachteile

It has taken me a little bit to navigate the program but the videos, help site and staff have been great to help me and answer any questions that I have.

Claire
  • Branche: Unterhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 15.9.2023

Fabulous customer service.

I have used MMS for years and I don’t think I can run my private studio without it. Despite being just me it makes my diary super easy to manage. I particularly like the ability for students to arrange and rearrange their own lessons and the reminder emails. Takes lots of pressure off me.

Vorteile

Very quick assistance from customer service and they are super polite even when the issue I was raising was completely user error.

Nachteile

I don’t like the fact that I can’t sort my invoices by amount owed on my phone like I can on iPad/computer.

Shaun
Shaun Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.9.2023

Amazing one stop shop for music teachers starting out

100%

Vorteile

Every music teacher starting out should use this. It just does everything correct and helps streamline lots of things for you!

Nachteile

Probably better organisation of the lesson resources and repertoire where possible

Nick
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.9.2023

Cannot work without this now !!

Lots of time saved, and I run my teaching more efficiently now,

Vorteile

It took a while to get all the data on, but once that was done the system saves so much of my time. No more double-booked lessons, no more errors in invoicing etc.

Nachteile

None really. Any issues have been resolved immediately by te friendly and approachable staff.

Suzy
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 15.9.2023

Nice affordable option

It's pretty good! Would love it to be a little faster, with a few more features, but overall it does what I need it to do.

Vorteile

Great way to keep track of everything in one place. Invoicing, calendar and website all sync together and add a pro-quality to your business.

Nachteile

The website is a little slow to use and you can't do certain things, like record a payment for multiple students at once, for example. The website builder is also a little dated- I would love some more features here in order to build a better looking site, as well as some options for widgets.

Christina
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.9.2023

Great product for private piano studios

My Music Staff is imperative to my business and I’m thankful to have it

Vorteile

I have tried other programs similar to my Music Staff. I have found this to be the most user-friendly. But when I can’t figure out how to do some thing, customer service is quick to respond and help me to resolve my problems.

Nachteile

There have been a few glitches with the upgrade, but overall, I think My Music Staff has handled things well

Bethany
  • Branche: Bildende Kunst
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 29.2.2024

Inexpensive option with great costumer service

Very good. This has helped me a lot in administrative tasks

Vorteile

Great customer service! Really helpful and caring.

Nachteile

Not always intuitive. Have to do things manually sometimes that are time-consuming. I found this especially when working with the calendar.

Sarah
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

3
Bewertet am 15.9.2023

Essential for managing your music lessons

I started using MMS two years ago when I only had about 12 students and had to scale back everything as I couldn't justify the extra expense. But now having nearly 70 students, I couldn't do without it!

Vorteile

Being able to invoice and email in groups and invoice in groups. The customer support is ace. Always quick to reply and sort out any issues.

Nachteile

The calendar is a bit of a pain as you have to scroll to the top of the page each time to move back or forwards.

Donna
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.9.2023

A Fantastic Help

I wouldn't want to be teaching without using MMS

Vorteile

All teachers can be on the same page with schedules & student information. Creating the invoices & sending reminders ups my business to more professional.

Nachteile

I haven't found the place where I can keep a running note for the day. It's clumsy to keep going back into attendance for each student. I don't want to be navigating on my laptop but want to be able to access the next kid who's come for lessons more easily.

750 Bewertungen