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Alle Bewertungen zu Act! Filter anwenden
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Great affordable CRM for both small and large businesses with lots of add-ons and options
Good - good product and service team is high quality
Vorteile
Intuitive, easy to use, has all the basics you need and offers nice enhancements and upgrades
Nachteile
its a little glitchy at times, pages don't refresh properly, when viewing lists, such as contacts, the field columns (email, phone, address, etc.) sizing is slow and clunky for the browser based web version, also could use an graphical update, looks a little dated
Antwort von Act!
Stevan, it's so great to hear that you're enjoying many of the features that Act! has to offer. And, we appreciate your feedback about the grids as we are finalizing some spectacular UI/UX updates that will improve speed and performance (and rendering) for these lists. Thank you again!
- Branche: Geschäftsbedarf & -einrichtung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Thank You Support Team
I have to say that without the amazing support team at ACT we would be lost - the assistance and support is the best I have experienced. Always come away with a solution to the challenge you are facing.
[sensitive content hidden] this morning has really provided amazing assistance and potentially made life alot easier now.
Vorteile
User friendly and has alot of functions that we still have not hit on
Nachteile
I don't find there is anything not to like, the functionalities are vast and we as a business have not hit on them by far.
Antwort von Act!
We're happy to hear that you're leveraging our Support team and beginning to explore Act!'s feature-rich capabilities. We understand how important customer support is as it's a core fundamental to our overarching customer-centric focus and mission. Thank you for taking the time, Jo, to provide this feedback!
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Magical Act !
My experience with Act has been wonderful. This software is a real gift, a real treat. It's so fantastic how it allows me to automate my business. Very easy to use, I can easily retrieve information on customers; I also have a history of my mails, calls and letters.
Vorteile
I like this software. Being able to improve my communication, increase my sales and ensure the loyalty of my customers is so magical! And the ease of remote tasks is just incredible. And to think it's so easy to use!
Nachteile
Nothing to complain about! This software works like a charm and is easy to use.
Antwort von Act!
Thank you, Ulrich! We love hearing from our customers and enjoy learning that Act! has improved your customer communications and customer loyalty! We'd love to learn more about your business. If you'd like to share your Act! Success Story. It's easy - just paste this link into your browser to get started. Thanks again for sharing and we wish continued success to you! https://www.act.com/success-stories/
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Avis act!
it is software that allowed me to organize myself and save a lot of time, however it is impossible to change the colors of the program and slow in any type of process, no interface either
Vorteile
it allowed me to organize myself and manage my time and also a possibility to connect to outlook and keep the communication history
Nachteile
impossible to change program colors and slow in any type of process no interface either
Antwort von Act!
Hi Abel, we really appreciate you taking the time to let us know that Act! is helping you organize your time and track your data. We understand that you found some limitations and we invite you to please submit your feature requests to our product team at this URL https://actlink.info/40XVmWQ. Thank you again for your feedback.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Avis sur act
Vorteile
Meilleurs logiciels de gestion des contacts, en matière de marketing
Nachteile
Je ne pas rencontrer de difficulté depuis mon utilisation.
Antwort von Act!
We are happy to hear, Kossou, that you are enjoying using Act! and leveraging its marketing automation features. We appreciate you taking the time to provide a review!
- Branche: Eventservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Everything in one place!
My experience with Act! was great! My job duty was to make at least 100 calls a day promoting our upcoming events to previous organizations so it helped me to find who I needed to call and make notes of who I've contacted and see what information needed to be updated.
Vorteile
I love how it was easy to keep track of the people I have already contacted and could really stay on top of my workload!
Nachteile
We were working off an older version so it would freeze a lot but Im sure that was fixed in the newer version
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Unpleasant, misrepresented, unstable and bulky
Don't purchase. Unstable, bulky and slow. Far better systems out there
Vorteile
If you want a product that doesn't do what it promises, despite guarantees. Is slow and falls over, doesn't work with addons which are generally ridiculously expensive, then buy this software
Nachteile
This software may be OK for a company that does not have to do quotes. The addons are totally useless. When we looked at the software we were guaranteed that it could fulfill all the functions of our previous software. We were the hassled sometimes twice a day to pay for the package, so that we could be trained. Nothing works as promised. Software slow and unreliable. We want to return because does not fulfill any promises. Told sorry, you have already been registered, cannot be returned, despite totally false guarantees. If we are not fully credited for the software, going to the consumer board to lodge a formal complaint, and handing over to our lawyers.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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a great CRM that integrates easy with Microsoft Office suite
not my first option when it comes to CRMs, it may fall short when the business requires integration of Lead campaigns with traditional sales blitz and also optimize/automate internal sales process and flow.
Vorteile
Integration with MS Office, flexibility and scalability based on the size of the business and need of the organization, desktop version in addition to the web-based version (thus allowing flexibility for the organization), API availability.
Nachteile
price is in the premium range, mostly driven for sales and contact management but falls short when it comes to process automation and customer service options. Support can be an issue.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Easy to use, not easy to get tech support
Vorteile
Very user friendly for contact management and data entry
Nachteile
Very hard to get tech support. We literally couldn't buy extra help when we needed it.
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Like the product, dislike the upgrade/update processes and third party integrations
You need to come up with your own ACT! app for iPhones and Android, instead of relying on Handheld Contact (third party app).
Vorteile
The basic program and options are extensive...including reporting. There is ample customization options for adding custom fields and the interface layout.
Nachteile
Updates or upgrades require a lot of "work around" effort uninstalling, reinstalling, removing, re-configuring, etc. There are too many steps involved each time something changes from a software update mode.
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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I am new to the software and allowing 1 year before I make our final judgment.
First The compay which I purchsed it from does not wast my time with a lot of dumb questionaires. Second the Tec. people I have worked with are really great.
Vorteile
Ease of use. Fast learning curve. It seeems to work all the time. Reliability. The fact the there are not of Time wasting Questionaires. Reasonable Pricing
Nachteile
Market promotions that offer upgrades in customer support after we purchase it. It's not the cost and another thing in the promotion it was stated that if we paid an upgrade fee we would get domestic support rather than off-shore. So far the off-shore has been terriffic. What 20 something more that copy. I did not like it.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Functional but Archaic
As a small firm, we have been using ACT! for many years. This product is easy to use. Also it can be customized to fit each individuals needs. The search function in ACT is very precise. The only problem with ACT is that it's very manual and archaic. Unfortunately, I find that we waist a lot of time entering data into act. I wish ACT could parse information from resumes and other documents so that we can fulfill our data entry tasks more efficiently. If your company is one that rely's on numbers and production I would not recommend this product. If your company can operate at lower speeds then I would recommend act. It's cheap, reliable and fulfills all the basic functions an ATS should.
Vorteile
Price
Customization
Nachteile
Manual entry
- Branche: Rundfunkmedien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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ACT Nexus not worth the time or engergy
Vorteile
Not much to like about this product. Not ready for market . . .
Nachteile
Very clunky software . . . no reporting features. This version of the software IS NOT ready for market.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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You get what you pay for.
Vorteile
Act! is less expensive then other similar products like salesforce. It provides some level of CRM software that may work for certain companies
Nachteile
The software is out dated and needs a significant refresh. Competitors cost more because they are worth more in this case.
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Difficult and dated
Vorteile
There is nothing good about the program, absolutely horrible. Customer support cant handle issues, all i have are negatives
Nachteile
Hard to use, technical support have zero clue whats going, things that the CRM is supposed to be able to do it is unable to, you cannot sync google or outlook to reflect the information to Act, it goes one way, Act to Google/Outlook but not the other way around. Very dated program, would not suggest to anyone
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Review for Act!
Vorteile
-An ordinary database platform which has a solution to various sales related challenges.
Nachteile
It lacks practicality and customer support is horrible. Expensive when comes to value for money.
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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THE WORSE ACT EVER
DESTROYED MULTIPLE BUSINESSES ONCE MANAGED DUE TO FAILURE OF THE DATABASE PROGRAM
Vorteile
NONE, DOWNGRADE AND A WASTE OF MONEY AND EFFORT .. thousands of constant need to rebuild and repair, formatting issues, a downgrade to 6.0 version
Nachteile
THE NEWER VERSIONS OF ACT ARE A HUGE DOWNGRADE TO 6.0 OLDER VERSIONS. Disastrous results downgrading multiple businesses to the worse ACT mess!
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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President
Act works great for us, we're an insurance agency and need to constantly stay in touch with our customers, Act has been able to meet our expectation and we are using less than 20% of what we can do with Act.
Vorteile
Easy to use and straight forward pricing
Nachteile
Need more templates.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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ACT Review
Good product. However, is FLAT and does not compare with some of the more up to date database systems that interact / interface with internet.
Vorteile
East to use and read.
Nachteile
Is a flat system. Needs to interact with Internet, etc.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Long time user
I have used Act contact management since 1992. I have compared to other CRM offerings several times and stayed with Act. Program cost & support is great.
Vorteile
Ease of use.
Nachteile
Archiving data is complicated.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Business Owner
The product is ideal for new sales personnel. It provides key fields to be used for creating a history of the sales process and for ongoing support.
Vorteile
ease of use and feature rich
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
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Act! Premium Review
Vorteile
Able to document and save notes for future records and location of case info.
Nachteile
The random issues that arise when dealing with Calendaring issues
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Really Awful service!!!!
Really poor online and telephone customer service. Lots of promises, no results.
Nachteile
We subscribed to this service thinking it would help us streamline our contacts and help our sales team. We had trouble from day one importing our contacts and received zero service from ACT. We filed several reports with them, called and emailed often and had zero response. To top it off, they closed our "service tickets" as being resolved satisfactorily and now will not give a refund of our remaining balance on our account.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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User-friendly but pricey CRM option
Vorteile
The customer information gathered and provided is very detailed and presented in an accessible and easy to analyze format.
Nachteile
After the 2 week trial of Premium this is a high priced product that for me simply cannot compete with others on the market.
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Hasn't been any good since 6.0
Vorteile
The notion of it being THE amazing CRM solution that I needed, like it used to be.
Nachteile
The fact that it was bulk and glitchy and when I wasn't satisfied with support they wouldn't even consider a refund when issues weren't resolved.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Act stands for its name
Vorteile
1) Super user friendly
2) Good functionalities
3) Customization is possible and very easy
Nachteile
1) I wish the cost was less though seems fair too
2) Difficult to install
- Branche: Hausmeisterservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Software is outdated.
Vorteile
act! is a CRM that we tried for a couple of months and it is does a decent job keeping contacts organized.
Nachteile
The user interface is rough to say the least. There are several better options out there.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Easy to learn
Vorteile
I liked that this program was easy to pick up and learn. Lots of information available and help tools
Nachteile
functionality and ease of use was a little bit lacking
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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DO NOT PURCHASE THIS SOFTWARE
The worse software I have every used. I have been in the hospitality industry for over 30 years and I would never recommend this company to anyone.
Nachteile
Act farms out their support through Swiftpage. Swiftpage does not keep their training appointments, they are not knowledgeable about the software and offer to assist. I paid so much and I have not been able to use the program at all. No refund, No partial refund, nothing.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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A little slow but gets the job done!
Vorteile
We use ACT as a organizing platform for us to have our customer contact information together and manage efficiently. For this part it has been great and very useful to us.
Nachteile
Once we started to move forward and move along we started bumping into limited features and didn't have what we expected on the long run with the software.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Stay Away!
We are an outside support company assisting with a server migration. So, I cannot comment about the functionality or use of the software. However, if you have a production file that will not convert to a newer version properly, you will be out of business before the problem is resolved. We were incorrectly told to upload the file and we should have it ready to download in around 48 hours. We are now going well over a week and have no idea about the status. The company has done a very good job of hiding phone numbers, so there is only one number to call. The support dept cannot communication with their own internal database repair department. They reached out to their own internal dept 3 times yesterday and could not get a response. Businesses need support for their business tools. I would not recommend this product.
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Easy and Effcient
ACT is super easy to use and has been great for our PC users! I have used this at other companies as well and have always had a good experience.
