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- Täglich für 1-5 Monate genutzt
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Not too easy to use, but still worth the price and great customer support.
Vorteile
First, the credit card rate is very affordable; almost half of the regular POS softwares out there. Also, the customer support is beyond your expectation to help you if you are stuck.
Nachteile
It is little hard to use; and the application process was a little long than I anticipated. If this does not bother you, however, this software is definitely worth it!

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User friendly
Easy to navigate and use
Antwort von EverCommerce
Thanks for your review and glad that PaySimple is easy for your business to use! Give us a call at 800.466.0992 if there is anything else we can do to help your business thrive.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Simple to Use
Vorteile
It is great being able to easily process payments when I am not the person who "normally" handles it.
Nachteile
Nothing that stands out to me or of significant note.

- Branche: Krankenhausversorgung & Gesundheitswesen
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Great Service!
I like the user friendly way of the site! It also is fast and cheaper than most competitors! I also love how the staff always check in to make sure that if you need anything they are there for help anytime! They are professional and friendly!
Antwort von EverCommerce
Thanks for the review and feedback Dunia! We are glad to hear our team is so helpful and that the price is right. As always, feel free to call if we can be of further assistance: 800.466.0992/
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Payments
Overall experience is satisfactory.
Vorteile
The thing I liked most about this software was it keeps tracks of your payments easy and ask for payments is simple and safe.
Nachteile
The least thing I liked about this software is that it did glitch or freeze sometimes, hopefully with updates it will clear!
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Easy Simple Payments
I can't say enough about this product. The dashboard is so easy to utilize, i'm never lost trying to get to the area that i'm looking for. Its easy to set up payments, customers and recurring payments so that my business can run easily. Customer service is the best, all representatives I've spoken with are ready and willing to help me as fast as possible with positive attitudes and pleasant people.
Antwort von EverCommerce
Thanks Caitlin for your review! We are happy to support your business and excited that you've chosen to thrive with PaySimple for your payment acceptance and customer management. Don't hesitate to continue to reach out if there is anything we can do!
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Great Service for us
Paysimple solved a huge problem for my small real estate firm. We desperately needed an online payment option for monthly rent. Paysimple was the answer.
Vorteile
Ease of use and expense. Tenants paying rent do not find it too complicated
Nachteile
Nothing. Our clients and administration find it easy to use. No complaints
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Great Payment Processing Option
We are currently working on integrating this into one of our client's websites and it's a great tool. Not only does it have a great ecommerce platform, it also has a meetings scheduler that our client is using to allow her clients to schedule meetings with her right from her website. And once that meeting is over, she can automatically generate an invoice using the calendar function based on wha the meeting was about!
Antwort von EverCommerce
Thank you, Amber for your review of the PaySimple software! Glad that the online store system and appointment scheduling are working well for your client! Looking forward to your business growing with the software. - PaySimple
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Easy to Use Payment System
Vorteile
- Easy to use
- Great support team helps with questions/integrations
- Continuous improvements and sleek design
- Great for setting up our recurring payments
Nachteile
Easiest to use for payment schedules for individuals and not companies and doesn't replace an accounting system if that's what you are hoping.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Easy ACH payment processing!
Vorteile
Product is easy to use on monthly ACH payment processing. Easy to setup new clients.
Nachteile
Payment processing turn around times between 4 to 7 days before they are deposited to the bank.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Happy Customers
Vorteile
Customers can handle their own payments, 24/7. Phone app
Nachteile
Can be confusing to get the information I need.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Review
Vorteile
I like the ease of use. It's provided very few errors and been an easy platform to navigate.
Nachteile
I have found that some of the features are lacking but not to the point of switching.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Excellent options
Vorteile
The ease of use in giving customers a URL where they can process their own payments is phenomenal. It is very easy for the end-user to use regardless of age.
Nachteile
Many features we do not use, overall everything is great.
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very well structured and simple to use and update for your client base
I really dont have any con's with using this software. it is very straightforward in every way. It does take some time to understand what you are doing as it relates to your business ( such as billing a or collecting a payment) This is mainly true when you are new to the customer billing part of doing business. I found that after some time going over the information from the webinars everything made sense. As for the staff they are wonderful. My account manager "Sue" was awesome in every way. always helped me if i ran into a snag... she is very knowledgeable .. Our business is very Blessed to have her
Antwort von EverCommerce
Thanks for the feedback Carl! We are happy to hear you found our webinars helpful and that you find PaySimple easy to use. As always, feel free to call us at 800.466.0992 if there is anything else we can do to help your business thrive.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Brauntex Storage--Automatic withdraw
Staff are very helpful and it is very helpful in our Storage Facility for our customers.
Vorteile
Yes very easy to use and not complicated
Nachteile
I like everything, it is very efficient for our customers
- Branche: Bürgerliche & soziale Einrichtungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Thoughts
Vorteile
Easily accessed, emails to receiving department
Nachteile
Many people paid twice, a few were put on hold for some reason. Some people never could figure out how to pay the amount.
- Branche: Telekommunikation
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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how can we use pay simple for our larger customers that have a larger bill volume?
Vorteile
easy to use the reporting is not bad, want to bill higher amounts
Nachteile
we can only bill up to $1000 ?? so we use other services for higher AR
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Paysimple is easy to set up, use, and is very reliable
It has been great, we never have any issues.
Vorteile
It was very easy to set up and their customer support team is very responsive.
Nachteile
We can't collect payments over $5,000 easily.
- Branche: Gesundheit, Wellness & Fitness
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Awesome Company!
First off this is a amazing company that I feel that they actually care about their customers unlike some companies. Their customer service team is one of the best teams out there. I have never had a bad experience with paysimple. Using paysimple is quick and easy to learn the other thing that could do Is extend their phone hours but besides that they are a AMAZING company!
Vorteile
Great Customer Service
Easy to use software
Short hold times
Nachteile
Short customer service hours
Antwort von EverCommerce
Well, thank you very much! We do care about our customers and are glad it shows. Our online Support Center may be helpful for after hours questions: https://paysimple.com/support/. And, stay tuned for some big changes that will make it more helpful and even easier to navigate.
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PaySimple rocks!
Since we began accepting credit cards several years ago, we used tried several processors. By far, PaySimple has been the most reliable and easiest to use. We love the user interface. It is intuitive and user-friendly. PaySimple support has been great also. We have always been able to get answers to questions and resolve any issues with one contact.
Antwort von EverCommerce
Thanks Jody for your review! We are happy to help your business thrive and to answer any of your questions as they arise. Best to you in 2015 and beyond!
- Branche: Essen & Trinken
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Pros & Cons
Vorteile
interface was great and very user friendly
Nachteile
Switching over financial information was not the easiest process
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Criteria to qualify
PaySimple is simple yes. Seems to have most the tools needed for Merchant processing. Please see pros-cons for breakdown.
Vorteile
Simple interface
Nachteile
Why would a payment gateway need to do a credit check?
Bill.com actually syncs with other accounting tools, PaySimple does not.
Cost is higher than other Freshbooks or Bill.com for less.
Antwort von EverCommerce
PaySimple is not *just* a payment gateway, but also a merchant account and therefore can include an underwriting process. It also offers a more comprehensive product offering than many software solutions on the market. Give us a call if you have specific questions about the solution that is right for your business at 800-466-0992
- Branche: Bau
- Unternehmensgröße: Selbstständig
- Weitere für 6-12 Monate genutzt
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Paysimple is a ripoff
None, they robbed me! I even filed with the BBB and got nowhere! A serious buyer beware! You will be charged fees from two companies. They are super sneaky!
Vorteile
I hate this company and there reviews are all fake! I have done a lot of research on Paysimple and they have horrible reviews and the positive ones are all affiliates!
Nachteile
They stole money from me! There is no free trial and this company is very misleading.
- Branche: Design
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Simplified Payment System We Love
Pay Simple changed the way we do business. Its easy to use and our clients love it. We went from taking payments on the phone to an online payment system with credit/debit card and ACH payments. The ability we have to accept reoccurring payments also really helped and took our business to the next level.
Vorteile
Affordable, lower rates than other places, great customer service, easy to use and set up.
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Easy and simple to use!
Paysimple allows us to run our CrossFit gym with ease. It's great to setting up and managing recurring payments for memberships as well as generating custom reports to track growth and income coming in! The dashboard is great when you just want to log in quick and see your receivables for the month!
Antwort von EverCommerce
Thanks for the feedback and review Katti. It's great to hear that PaySimple works well for your business! We are happy to hear you found it easy to set up and have a great tool to manage recurring payments, and track growth and income. If we can be of further help, please call PaySimple at 1.800.466.0992. Thanks again!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
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Best Internet Processor
PaySimple was not my first pick as a processor of client payments, however, I wish it had been. Since leaving PayPal I have only had good results! The customer support is excellent and the ease of use is unparalleled.
Vorteile
The accuracy and ease of use.
Nachteile
Inability to use full service (cant sent invoices) on my iPhone or iPad.
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Great platform, just needs a little more customization
For the most part, Paysimple is great. It's super user friendly and whenever I come across something I need more training on, their staff is there to help. We do wish the receipts were more customizable and that it had more integration capability with some of the other vendors we work with, but overall, it does everything we need it to do.
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My company loves PaySimple. We have all of our sales rep registered!
All our reps have access so once they sign the contract they can set up a recurring payment. And then accounting just verifies it is correct. The customer receives a receipt. (It's automatic!)
We get failed transaction notifications.
The flow of the system is easy to use as well.
And I can't forget to mention the ease of recurring payments.
Antwort von EverCommerce
Thanks for the positive feedback Amanda. We appreciate your business and are glad your accounting team finds our product easy to use. Feel free to reach out to our team if you ever have a question or need help: 1.800.466.0992. Thanks!
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ACE Publishing Review
This is our first year using PaySimple. We have appreciated the customer service we have received from our representative. She is always quick to look for solutions to our questions. There are certain things we would like to do that would make it easier to maintain our items in the catalog and keep things organized. Entering field information was a big frustration for us. We would also like to be able to delete items off of our field options when we make a mistake on one. It would also save us a step if there were a way to export items by batch ID.
- Branche: Versicherung
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
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Review
Vorteile
easy to use and good customer service and support
Nachteile
finding pay simple on the internet and other places
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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customer service
the process works however if you have a issue its an 30 minute wait for an agent to assist. not good for service.
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Love this software!
Overall I think PaySimple is great! They are quick to respond when we have a question. Also, the system itself is user friendly. We use them for all our payments (monthly auto debits and in-office payments). When they do updates, they always seem to be at convenient times. :)
Antwort von EverCommerce
Thanks Shelly, we are glad to hear our product works so well for you and your team and that you find it user friendly -- that's certainly one of our goals! Please let us know if we can be of further assistance: 1.800.466.0992
- Branche: Gesundheit, Wellness & Fitness
- Täglich für 1-5 Monate genutzt
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AWESOME. Love PAYSIMPLE
PaySimple is an Awesome company. They're fast and convenient. Easy to learn. The only suggestion that I have is to be able to provide a way to separate monthly EFT transactions from Manual Transactions.
Vorteile
I love everything.
Nachteile
none
- Branche: Buchhaltung
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PaySimple
My company uses PaySimple, and we like the features it has to offer. All our sales rep have ease of use as well.
Vorteile
Recurring payments, automatic payment receipts, declined credit card notifications
Antwort von EverCommerce
Thank you for the review and feedback on our product. We appreciate your business and are glad to hear your sales reps find our product easy to use. We are always available to help, so please feel free to contact us if we can be of further service: 800.466.0992.
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PaySimple is exactly as the name suggests- SIMPLE!
I am very new at using a processor for payments and PaySimple has made the entire experience a positive one. From the customer service to seminars and the resources available to the business- everything is amazing!
Antwort von EverCommerce
Thank you for the review Jaretta. We are happy to hear you are having a positive experience with our product and team. Feel free to contact us at 800.466.0992 if you have any questions or if we can be of further help in growing your business!
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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So far so good
I started using PaySimple a few months ago. Thus far I have had no issues. They set me up with my merchant account and I have has no issues with transactions at this point. They do what they said with little intervention from me.
Vorteile
Ease of use. Even with the PCI compliance they were provided helpful information to get me through it.
Nachteile
None at this time.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Paysimple Good Customer Service but with some other issues
Vorteile
-Works with multiple merchant providers
-Ease of use
-Customer Database for recurring billing
-Great reporting functionality
Nachteile
-Customer Service Hours
-Issues generally take a long time to resolve
-High Fees & Hidden Fees
-Has issues with customers that have complex billing situations
- Branche: Grundschul- & Sekundarbildung
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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PaySimple Pro review!
Vorteile
Ease of use, functionality, ability to generate reports, notices when recurring billing customers have cards that are about to expire.
Nachteile
Too long of a checkout process for online sales. I need to pay for Shopify in order to make the online buying process easier on potential introductory and trial members.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Really bad support
Disappointing.
Vorteile
Nothing! I was asked to use this as a payment system. The support docs are the worse I have seen.
Nachteile
The support docs are not clear, have examples in only one programming language. There are no developers to be found that can implement it for you.
- Branche: Verbraucherdienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Paysimple review
Not applicable in my case
Vorteile
I don't use the product I get my pay with Paysimple
Nachteile
Not applicable in my case, i am a beneficiary of your services
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Paysimple
Vorteile
The website says it can achieve selling online with a service-centric shopping cart and payment forms get actionable business insights on your best customers and services, however the set up was so unbearable I could not even get to this part.
Nachteile
Was thinking of adding this to my personal business, but it was so hard to navigate through all the different features. Not at all user friendly when compare to other payment sites.
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Easy to use and manage
Great service to use, and very user friendly. They also have great customer service if help is needed.
Antwort von EverCommerce
Thank you, Dunia, for your review of PaySimple for TriageNow! So glad that the customer service has been helpful for your team and we look forward to helping you for years to come!
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So far, so good
So far it is just okay. We would have liked an easier integration with our current software, but other than that the PaySimple software is okay. We really enjoy our customer service representative.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Monatlich für 1-5 Monate genutzt
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Bad Service
I was looking for a payment solution that would handle subscriptions, as well as ACH and credit card payments. Pay simple does this. I used the service for nearly 1 year before the processor stopped depositing my funds and held them hostage. I was not contacted or notified of this and talking to paysimple support was like banging my head against a wall! Eventually i was able to get my funds released and i immediatly canceled my business relationship with PaySimple. Be Wary of them.
Vorteile
i dont have to be treated poorly any longer
Nachteile
communication was very poor
Antwort von EverCommerce
Jon, Thank you for taking the time to review. While we're sorry your experience with PaySimple did not leave you with a good feeling about us, we appreciate your feedback because it will help us continue to improve.
All the best,
- PaySimple Team
- Branche: Automotive
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ease of use
The apps let me process my accounts receivable anywhere anytime with ease and speed. It helps the company achieved its goals of collecting money efficiently.
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Easy to Use
I absolutely adore PaySimple. It is super easy to use and I believe it is fairly priced.
Antwort von EverCommerce
Thanks for your review! We appreciate your feedback!
- Branche: Bürgerliche & soziale Einrichtungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Pay Simple - Billing and Payment together
Vorteile
Allow customer to use the credit card to make payment for their bill. cloud-based point-of-sale platform. Good for recurring billing.
Nachteile
Credit card processing charges are higher (2.49%) compared with other similar platforms. It is not an accounting application.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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New Customer Review
So far the PaySimple product of collecting money from our clients via ACH from their checking accounts has been awesome. We are excited as a company to eventually use other products offered by this company.
Vorteile
Easy to use.
Nachteile
Takes money 3 to 4 days to credit to my checking account which is slightly longer than running a credit card through our current processor.