Booksy Biz – Bewertungsseite 3

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Piotr
Piotr
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 10.7.2022

All you need to manage your small beauty shop

Vorteile

Perfect tool for a small beauty shop. We used it for calendar management scheduling an appointment.

Nachteile

It clicked all the boxes in the areas that we intended to use it.

Antwort von Booksy

We're so glad you're enjoying Booksy! Thanks for the great review.

Beantwortet am 19.7.2022
Kevin
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.9.2019

Best marketing we’ve done!

It has been great! I probably don’t research the app enough, as I am always figuring out new features. Maybe Tutorials on new/ all features would be helpful to fully understand the apps capabilities.

Vorteile

It allows anyone who finds us online to book immediately. You know what time your getting in and keeps you updated. We keep cutting hair and Booksy does all the booking!

Nachteile

When booked up it will jump people to that day next time we are available. If you try to get in Monday and we are booked, It will take you to following Monday. Confusing to clients. Also wish we could set standing appointments( same day/time every week or two/three)

Michael
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.9.2019

Independent Barber

Excellent

Vorteile

Love Booksy since joining it has help me with marketing, scheduling, and keeping track of business transactions. I highly recommend it for anyone that is Up and coming Entrepreneurs and self employed individuals

Nachteile

More marketing ads added to software and more exposure clients reviews and ratings

Yamina
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 23.11.2022

A fuir ce sont des voleurs

Horrible 1 mois chez eux ou au lieu de gagner du temps j’en ai perdu à courir derrière mon argent et a rectifier leurs erreurs

Vorteile

Rien logiciel avec des bug constant Plus cher que les concurrents N’apporte pas de nouveaux clients

Nachteile

Voleurs Aucun service client Incompétents

Antwort von Booksy

We're so sorry you have had a rough start on Booksy! We understand adopting a new system can be challenging and we have resources to help you. Please reach out to our support team so we can help you set things right.

Beantwortet am 29.12.2022
Kevin
  • Branche: Bildende Kunst
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.10.2019

Great Booking System

Vorteile

Ease and App...great costumer service...even haircutting clothes delivered in person

Nachteile

I would prefer staff to be able to be chosen then the staff's availability

In Betracht gezogene Alternativen

Vagaro

Warum Booksy Biz gewählt wurde

Poor costumer reminder text...vague and prompting more phone traffic

Gründe für den Wechsel zu Booksy Biz

Ease and App...costumer service
Alex
  • Branche: Rundfunkmedien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 18.9.2020

Decent booking platform but there are limitations

My experience was ok with Booksy but it was short lived.

Vorteile

I like how easy it is to get the platform up and going. It makes it easy to setup your profile and list your services.

Nachteile

I did not like that the platform makes users download the app in order for them to book. There needs to be a non app user way to book services on the app. This limits the amount of people willing to do business with booksy business owners because some people don't want to add on another app to their phone. It would be nice if there was intergrated facebook ads marketing in the platform. Perhaps Booksy needs to take a couple pages out out of Vagaro's book.

Antwort von Booksy

Hi Alex,

Thanks for trying out Booksy and for letting us know about your experience! Customers can in fact book without having to download the app to their phones. They can do so by visiting www.booksy.com and navigating to the appropriate business profile. We also have integrations with Google, Facebook, and Instagram.

We're constantly improving our platform and would welcome you back anytime!

Beantwortet am 24.9.2020
Verifizierter Rezensent
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 11.12.2022

Booksy

Vorteile

My hairstylist uses this app and it makes it very easy for me to schedule my appointments.

Nachteile

it is hard to make payments through the app so i have to make sure i bring money before my appointment.

Antwort von Booksy

Thanks for the review! We're so glad you've found it easy to make and manage appointments on Booksy. Booksy offers businesses options for payments through the app as well! Ask your stylist to look into it ;)

Beantwortet am 29.12.2022
Ashley
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.9.2019

So happy I left paper book scheduling

Taking up time going back an forth with clients trying to book them is over!!!!

Vorteile

The promotions and confirmations are life savers !

Nachteile

Sending thank you to clients after service and having a reminder to review them at same time . Also having a section when clients book to slow them to ask questions (about color ext. and allow them to send us a photo of there hair ( that’s so helpful for consulting purpose )

Quinsean
  • Branche: Bildende Kunst
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.9.2019

Booksy is great!

Booksy basically kicked off my career as a barber if it wasn’t for Booksy I would not have been able to grow with the times that we are living in today as far as technology goes. It just works! It has all your needs and plus the chat team that they have are always happy to help, I couldn’t ask for more.

Vorteile

Any app that I could immediately recommend to my colleagues says everything you need to know about this app it’s perfect in my opinion.

Nachteile

Nothing that I don’t like about this software everything exceeds my expectations.

Raul
  • Branche: Verbraucherdienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.9.2019

Booksy is Awesome!

Vorteile

Booksy is great! Helps make my life %100 easier! I am a Barber, and I no longer have to deal with txt messages and calls for my clients wanting to make appointments for haircuts. It’s now simple and easy for them to access my schedule threw Booksy and book what works for them whenever they need to.

Nachteile

To be honest I can’t really think of anything that would be considered a con about Booksy. Best decision I’ve made in my career thus far.

Ross
  • Branche: Fotografie
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.5.2019

Booksy user for over 2 years

I had over 100 clients before booksy which meant I had to communicate with all of them to get them booked into times they could make.

We now have over 500 clients with 3 barbers and everyone is extremely happy with the app and the way booking has evolved.

Vorteile

It’s helped me organise my business and ultimately my life, Very easy to use.

Nachteile

That you couldn’t book from overseas and that you couldn’t enter clients into a waiting list when full.

Both have been amended by booksy, brilliant.

Matthew
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.10.2019

Best booking APP

My clients have 24/7 access to booking haircuts and aren't confined to shop hours. They can schedule and change their own appointments to fit their schedule and I can focus on my haircuts.

Vorteile

I love the ease of convenience and the flawless layout of the app. Best value for the money paid. My clients are more excited about the ease of booking

Nachteile

Sometimes my clients can't book a time but I'm available at the times they request.

Eduardo
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 23.10.2022

Oque eu penso do BOOKSY

Em geral é uma ferramenta bastante usada por mim, que dá um ótimo benefício em gestão ao meu negócio.

Vorteile

Gosto da forma de gestão de agendamentos, da plataforma em si, na interface e é prática e simples, e dos recursos que me beneficiam muito no meu negócio de tatuagem..

Nachteile

Eu tenho objeções em relação ao aplicativo, é lento na maioria das vezes, poderiam melhorar muitas coisas...

Antwort von Booksy

Thanks for the great review! We appreciate you taking the time to send us some feedback. Please reach out to support if you experience any friction with Booksy in your business.

Beantwortet am 29.12.2022
Martin
  • Branche: Kosmetik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.6.2019

My personal / professional opinion

I have been able to resolve the response time from customers that are trying to book an appointment with me and i have been able to focus more on my work and family because i don't have to keep checking my phone to see who is texting or calling for a appointment.

Vorteile

I like how easy it is for my customers to set up an appointment without the hassle of waiting for me to respond because i am busy i get at the barbershop.

Nachteile

There is nothing that i don't like about this product.

Devin
  • Branche: Versicherung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
3

5
Bewertet am 5.8.2022

Scheduling made easy

Vorteile

Scheduling is super easy. Easy to find new salons and other places.

Nachteile

Some salons in my area were not available

Antwort von Booksy

It is great to hear how easy it is to find and book with salons in your area. Thanks for taking the time to review Booksy.

Beantwortet am 12.9.2022
keith
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.10.2017

Booksy has saved me so much time and helped me to put my career in professional prospective!

it gave me more time to complete other business related tasks.

Vorteile

The simplicity in which it gives for my customers to use with and the sure convenience that it provides in regards to keeping my schedule in a timely manner

Nachteile

It doesn't let you singularly set your schedule or customize it once you set your schedule its locked every day sometimes you need to change up your hours and I don't see were you can do that.

Zahira
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 12.12.2018

3 years and counting...

Booksy makes my life less complicated. I love it!

Vorteile

I love that I don't have to stop between appointments to answer the phone or to look in my agenda . Booksy is my receptionist. All my clients learned how to use it and they love it

Nachteile

It doesn't have a waiting list. I'm constantly booked and sometimes my clients will ask me if I can call them if someone cancel an appointment if I Dont write a list I will always forget who ask for a spot as soon as is available . I will absolutely love if Booksy can manage to send a notification to a list of clients that set themselves up on a waiting list. ;)

Jeffrey
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.9.2019

BooksyBIZ!

Fantastic

Vorteile

Easy time saving app! Customers are now their own receptionist. They can make and change appointments with no problems at all.

Nachteile

Updates cause link issues from time to time for people without the app. Ie my website, FB, and IG

Christina
  • Branche: Verbraucherdienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.9.2019

My personal Assistant

5 star

Vorteile

What I love most about this software is that it is more than just an app It's has saved my career and have allowed me to spend more time serviceing my client than taking calls and answering questions.

Nachteile

There is nothing I don't like about it I've been using this for years and everytime I find something wrong or that would help navigate the app easier i contact a tech and it is fixed

Freddy
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.9.2019

Best booking serving

Never had a problem what so ever. Would like a few changes on certain things but I love booksy.

Vorteile

How convenient it is for both the public and myself.

Nachteile

No complaints. Never had a problem with it.

SaZuan
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.10.2019

Makes it all simple and easy

This app simply make being in business for yourself a lot more organized which makes it worth its weight in gold

Vorteile

This software allows me to focus on my clients as well as keep in tune with my customer metrics such as cost per client rate of booking. I always know who I have next and when I’m going on break etc... lots of great features but also easy to use

Nachteile

Sending mass messages can be a little complicated

Nicola
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 20.2.2019

Simply amazing

I have really enjoyed using booksy, I can use it on the go when clients phone and I'm not at the salon. It's been really easy to use I have only had 2 problems with it and was fixed within 5 minutes. I know I don't have to stress when I'm away and my staff members won't struggle with using it.

Vorteile

This software is easy to use, can be used on a pc, tablet or phone. Clients find it easy for booking online. If there is a problem the support is always there and quick to respond

Nachteile

The only thing I wish it had was more managing software for staff wages and etc so I wouldn't have to pay extra for another software system. Also wish that you didn't have to always have a clients email to send receipts wish it could send to the cellphone number and lastly it needs capabilities for voucher functions

Tracy
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.5.2020

I love it

It helps grow my business

Vorteile

Keeping track of my Client's basics my business is growing everyday

Nachteile

I can say the software is getting better

Antwort von Booksy

Thank you, Tracy! We are so glad to gear Booksy has helped you grow your business. We try to deliver updates and improve constantly, so we're happy to hear the experience is getting better.

Beantwortet am 19.10.2021
Crystal
  • Branche: Verbraucherdienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.9.2019

The best secretary for Crystal Cuts Barber Shop

Saving time and making it easier to make more money .Thanks booksy.

Vorteile

I love using booksy .This app is the best secretary I could ask for .Booksy saves me from answering the phone ,and stopping in the middle of a haircut. Most importantly my clients get to rate my work online .The reminders help my clients to be on time.

Nachteile

I like everything, each update gets booksy better and better .💪💪💪💪💪💪

Keona
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.10.2019

Booksy Review

Booksy has been a breath of fresh air for me. I use to have customers txt me when they need an appointment, but that started to get stressful as business grew. After getting started with Bookst, I grew a lot more clientele and it became a stress relief.

Vorteile

That it is very easy to set up and use. It's also convenient for my customers to schedule their appointments.

Nachteile

The amount that's charged I'd you accept payments through the app.

Holly
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 29.11.2021

Awful

Awful

Vorteile

It will allow you to reproduce appointments for return clients.

Nachteile

Everything. Not user friendly. Server goes down often. Not easy to edit appointments and difficult for clients to book online. I was with Genbook and Genbook merged with Booksy, so disappointing.

Antwort von Booksy

We're so sorry you've had this experience changing platforms. Any change, no matter how big or small, is a challenge and we want to do what we can to make the transition easier for you. We'd encourage you to attend any of our weekly webinars or reach out to support to see everything Booksy can do.

Beantwortet am 20.12.2021
Curtis
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.4.2019

Personal assistant

Booksy is solving an over crowding issue..let's me enjoy my clients time versus rushing. Booksy also allows me to have a flexible schedule due to my family needs...

Vorteile

It makes the client and barber relationship better...

Nachteile

When someone books multiple appts at once sometimes it will split the bookings depending on a prior booking...a email should be sent to let the client know or some type of warning...

Jessa
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 30.5.2017

Easy & Convenient. Time saving.

Less on my phone just to deal with clients. MORE clients

Vorteile

Clients get to book their appointment right through their phone anytime of the day. No waiting time for reply backs and miss calls, vice versa. Appointment reminders are amazing! There are no excuses for clients to "forget" their rendez-vous. I love the review options where my clients gets a notification to review my service right after. I like to use the Message Blast options for up coming promotions I offer..... I LOVE everything about Booksy! It made my life way more easy and convenient! My clients love it too!

Nachteile

The payments through the app isn't eligible in Canada yet! That's the only con for me. I'm waiting for the payment option to be eligible.

serdar
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 16.11.2021

Worst customer service

Vorteile

its a helpfull app but the way the customer service is not worth a penny

Nachteile

Customers can give review even if they did not turn up and the customer service [SENSITIVE CONTENT] WILL TELL YOU THEY WONT REMOVE IT AND THREATEN YOU

Antwort von Booksy

Thank you for the feedback! Reviews are sacred at Booksy. Keep in mind that customers can only leave reviews for finished appointments. Be sure to mark any appointments No-Show if your customer doesn't show up.

Beantwortet am 18.2.2022
lew
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.3.2019

Chop Shop 25Eighh

They help us when we need them. We are able to handle our day to day and provide a great service for our clients when our clients need and want an appointment.

Vorteile

It helps me run my business without having to respond to every phone call received. My clients who use it say it's easy to use. Very self explanatory for the customer and consumer. You are able to set a cancellation fee and no call no show fee. The marketplace is cool even the split on first time clients is responsible. I will continue to use booksy as my appointment setting app."

Nachteile

The only thing I didn't like was how long it took for me to get use to the app. Which was my third appointment app and is hands down still the best.

Courtney
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.6.2019

Giving the consumer total access

Vorteile

Booksy is easy to use. Customers are able to book online appointments and track their transactions. As a merchant, I am pleased with the flexibilty in its functions. If customers want to book appointments after hours they are able to without any problems. I highly recommended this app for beauty professionals as well as any scheduled based merchants!

Nachteile

There aren't any cons when using this app. Simplicity has made this app grow tremendously! Appointments are definitely made easy when using booksy!

Verifizierter Rezensent
  • Branche: Automotive
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.1.2023

Helped a lot in running my business smoothly

Vorteile

This software is pretty self explanatory to my customers, thus it makes very easy for me to run my business.

Nachteile

Pretty tricky to get used to at starting.

Chandra
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
2

4
Bewertet am 8.10.2019

Good basic system

Customer service had gone down hill but overall the system is pretty solid

Vorteile

Ease of use marketing too easy adjustments

Nachteile

Inability to retract unfair reviews and better customization to text marketing as well as web integration

Miguel
  • Branche: Kosmetik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.5.2020

Amazing booking App!!!

Great app!!!

Vorteile

Very easy and convenient, when my clients get to booking it gets straight to the point and I have no problem with appointments not showing up or any errors.

Nachteile

It’s sometimes logs me out( I’m pretty sure it’s an update) but I forget my password so I have to reset it everytime. Also my fault for not remembering my password

Antwort von Booksy

Thank you, Miguel for sharing your feedback! We constantly aim to improve and that means regular updates. You may need to re-login here and there because of it, but we are always happy to assist when needed.

Beantwortet am 19.10.2021
josh
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.9.2019

Best of the Best

Great

Vorteile

Great customer service that actually interact with you. Everything is always easy and taken care of. Booksy appreciate their customers and thats why i appreciate them. Highly recommend!

Nachteile

N/A nothing to complain about. Everything is awesome

Belinda
  • Branche: Kosmetik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.1.2020

Booksy Review

Time saver, would not trade it for anything else. I get nervous if you mention manual bookings in a diary

Vorteile

Easy to use, fantastic support system. More free time. Reports help me grow my business. Reminders to clients re. Bookings works great

Nachteile

I still have gaps in my diary. The fact that appointments made in advance do net get updated when price increase occurs. I would like to see public holidays on my schedule so they can be automatically closed

Briana
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 26.9.2019

Fellow booksy user

Overall I do like booksy for my clients and myself. I have referred 2 others and would refer to my other colleagues.

Vorteile

I like that I’m able to track all my services, collect deposits, have control of my schedule, and how easy it is for my clients to use.

Nachteile

I do wish I was able to have more booking options, especially for hair color services and timing set up. I also would like to see an improvement on minor features like checkouts through square and showing collected deposits during the checkout process.

Victor
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.4.2019

Best app available!

Any questions, comments, or concerns that I have ever had was addressed immediately. Overall, I am extremely pleased with the Booksy app. My clients love it as well as it sets precedence for client/professional relationship.

Vorteile

I am extremely pleased with the Booksy app. My time is money and the less I have to worry about especially as a business owner, the better it is for me. All I have to do is show up to work and Booksy does the rest.

Nachteile

No real issues. The app is user friendly on both ends and is extremely easy to use !

Taneka
  • Branche: Verbraucherdienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.3.2019

The best App EVER!!

Vorteile

Booksy freed up my time and organized my life. It allows my clients to schedule without stopping me from working. It sends reminders of their appointments to i rarely have no-shows. I have a salon suite in my home but booksy still gives me clients a sense of security that they are walking into a professional environment.

Nachteile

The only thing i don't like is that when clients pay through the app it debits their account immediately, but takes a day or two to hit my account.

Princetyre
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.4.2019

Barbers on booksy

Love it thanks it’s made a world a difference in my barbering

Vorteile

Works flawless, takes literally 1 min for clients to set up. Once that’s done they can set repeat appointments in seconds. I can also keep track of my money easier.

Nachteile

Eh I don’t really know what to say it’s a decent tool. It may be a couple but nothing that stands out

Chic Irene
  • Branche: Internet
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 30.5.2017

Hate it.

Nothing

Vorteile

It's an online booking service.

Nachteile

It crashes constantly. My clients have trouble booking. My clients end up calling me to schedule because the app crashes so much. Customer Service hasn't fixed or rectified my complaints. I'm currently looking for a new booking application. High priced.

Antwort von Booksy

Thank you very much for taking the time to offer your feedback. We are truly sorry to hear that you are unhappy with your experience with us. We understand that occasional glitches have happened in the past with new updates and, while we try to minimize these as much as possible, we apologize for how this has affected your business. Although you are looking for other booking solutions, we would love to speak with you directly to better address your needs at this point in time.

Beantwortet am 2.6.2017
Donell
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.4.2019

Life has been simplified because of booksy

Overall i am very satisfied with booksy and the way it has provided me more time to grow and execute in my business.

Vorteile

That it helps me stay focused on my passion and purpose and not be bothered with a lot of individuals or be interrupted when working.

Nachteile

trying to get my barbers on to be able to use as a whole team, it was pretty difficult.

Wayne
  • Branche: Verbraucherdienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.9.2019

Gets the job done

My experience has been really good for a first time business owner not knowing what to do booksyhe kind of stepped in as my receptionist.

Vorteile

I really like the marketing options and I like how easy it is for my guests to navigate the app .

Nachteile

In the beginning I felt it was a little challenging to get my cancellation fee implemented. But I understand that they were sorting through that on there and also at the time and I do appreciate that they communicated that with me .

Lafe
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.9.2019

appointments made easy

This has made appointment setting very easy for my clients and I dont have to do anything but look at my schedule each day.

Vorteile

very easy to use for both the business and the client

Nachteile

can be confusing to clients when multiple employees are taking appointments

Nathan
  • Branche: Einzelhandel
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.8.2019

Simple, effective, efficient, everything you need

Quick easy booking management and access, advertising and promotion ease... just amazing service overall... any issues that may arise are always met in a timely manner and dealt with right away... and if you're lucky, reps will respond 😉😁

Vorteile

Makes booking and statistics seamlessly easy to acquire and manage

Nachteile

Sometimes glitchy for my clients even after updates

Megan
  • Branche: Kosmetik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.9.2019

Online Booking is the reason my business continues to grow!

benefits include my clients finding other beauty services on the same app so they love finding their beauty pros in one spot! managing my appointments is effortless so I can focus behind the chair!

Vorteile

I love the customization available when booking clients and appointments(color coding, time variations) I also like the templates they have to share so easily on social platforms. I love the Booking integration on social channels and google maps and yelp and IG! App is highly functional and looks good too!

Nachteile

some of the ways things are worded can be slightly complex on the back end but thankfully they have an incredible support system in place!

Janay
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.8.2019

5 Star Rating

Vorteile

How detailed you can make your services.

Nachteile

There is nothing that I dont like about this software.

Steven
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 24.8.2021

Great for appointments

Really enjoy having an app like this that I can schedule appointments on my phone. It’s simple easy and quick.

Vorteile

This is such a great app to schedule appointments and reminders for the appointments. I would miss appointments if I did not get the reminders.

Nachteile

The app is great and not much to do to improve. It gets done what you need done and very useful app.

Antwort von Booksy

Hi Steven -- we're so glad you're enjoying Booksy! Thanks for taking the time to let us know.

Beantwortet am 26.8.2021
Mary Jane
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.10.2017

Hands down, the best app for scheduling and graphics! Highly recommend!

More clientele!

Vorteile

I love that my clients can book directly online and that they get reminders for their appointments! I love the gallery I can post of my work and that my clients can post reviews for all potential clients to see! It really allows me to put my best foot forward when trying to get new clientele. The customer service is spot on and they respond to your issues in minutes. Best app and customer service for the business owner!

Nachteile

I wish it had the functionality to allow me to create my own flyers. While I like the flyers they create for me, I would like to be able to choose templates for specials I might be having.

Ashley
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 9.10.2019

Fast Booking

Booksy was introduced to me at beauty school. They came and did a small show and the moment I graduated and started my own small business I downloaded the app and started the process. The next I had someone from booksy at my suite setting up everything I need. Super cool and sweet lady. She set up my IG and Facebook.

Vorteile

It’s very helpful to keep up with your everyday appointment.

Nachteile

I just didn’t like how I had to contact someone just to change my schedule and it took them 3 days to get it changed.

366 Bewertungen