Docusign

Vorteile

Its ease of use is the best! I love that you can toggle the signature details and assign them easily between all signees.

Nachteile

It can be tough to figure out how to do the signature requests at first.

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Warum Docusign gewählt wurde

Gründe für den Wechsel zu Docusign

Vorteile

One of the most convenient services I have used. Uploading is easy because it works every time and it's very quick.
The mobile application is capable of sharing files by email or text message. Clients report that it is easy to use even if they are unfamiliar with the service. They will receive an email or text with a link, which prompts them to review and sign. Once they have I will be notified immediately. The emails rarely end up in the spam folder regardless of the provider the client uses. Another convenient quality of Docusign!
I love that I can upload my signature and simply apply it when needed. Accepts PDF and works with any type of document.
Docusign is affordable and has a free plan available for those who do not use it as
frequently. The free plan allows three signatures per day.

Nachteile

I would like Docusign to have the app autosave more frequently. I have lost progress on documents and drafts. It was quite frustrating but thats the only problem I ever ran into while using it.

Vorteile

Easy to use and implement. Works seamlessly from laptop, tablets and phones to sign documents from any place.

Nachteile

Sometimes there are issues using different languages, but it is not frequently.

Vorteile

He has really benefit our business by cutting the cost of paper media products. Less forms have to be written on.

Nachteile

Our company use DocuSign to create and send electronic applications for rentals. It is very inconvenient to have to send the application to two different individual emails in order to get to applicants information filled out and signed.

Vorteile

Very intuitive and easy to use interface that makes it easy to send documents to clients and for clients to sign.It creates an electronic paper trail that allows us to follow up on a document and keep track of it.

Nachteile

Docusign should have a feature that allows us to store an e-signature

Vorteile

User friendly for less tech-savvy individuals to easily add individual documents to an already created envelope templates.
Dropping fields into forms is easy and seamless.
Renaming fields to pre-fill the same field on a different form within the envelope

Nachteile

Cost - this service was very expensive compared to other subscription-based models.
Voided envelopes were deducted from the overall envelope allotment.
Was unable to see how many envelopes were left out of total amount purchased, this ability was available and then removed. I was told to ask customer service, then received the wrong information from customer service for this request, then I was told by customer service to obtain the information from my sales representative. This ability was taken away, it should be readily available.

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Gründe für den Wechsel zu Docusign

Vorteile

What I like most about DocuSign is how it simplifies the document signing process, making it easy and convenient for both myself and my clients.

Nachteile

If I had to pick something, it would be that occasionally the interface could be slightly more intuitive, but this is a minor issue compared to the overall efficiency and convenience of the platform.

Vorteile

DocuSign is very easy to use and user friendly for applicants and residents. DocuSign also integrates with our Property Management Software

Nachteile

I have never experienced any "cons" with Docusign.

Vorteile

Docusign is very easy to use. It allows multiple users and integrates with many other websites.

Nachteile

I dislike the signing placement feature. You have to reselect what you're trying to place (signature, check mark, date, textbox) instead of just selecting it once and it staying available to place until a new one is selected.

Vorteile

What I like most about DocuSign is the ease of use to virtually have documents signed.

Nachteile

What I like about DocuSign was figuring out how to get document signed through text.

Vorteile

DocuSign is a leading solution for electronic signatures, offering a reliable and efficient way to digitize document workflows. Its ease of use, legal compliance, and security features make it a valuable tool.

Nachteile

Very often one has to click "sign" multiple times in a single document and I wonder whether it is possible to offer a "sign all" option.

Vorteile

Docusign is one of the best thing that ever happened in the work industry. You cn sign documents wherever you are in the world. It will help you complete your task so much faster and proceed with your next projects.

Nachteile

I honestly couldn't think of anything that I don't like about docusign becasue it helped me a alot with work

Vorteile

It's easy to finalize documents without being in the same room. This is imperative for the work I do since I work with people who are in different states and countries.

Nachteile

I don't like how you can't get back into the document sometimes after both parties signed, until the owner sends the finalized agreement.

Vorteile

Interactive offering that is cost effective and easy to use

Nachteile

The cost is higher then other offerings.

Vorteile

It makes it easy to get signatures remotely. We have a plumbing company and need to pull permits on a daily basis. We use Docusign to get permits signed quickly without having to have customers come to our physical location.

Nachteile

We have had some connection issues here and there that have held things up, but that is more of an internet connection issue.

Vorteile

It is very easy to use, very intuitive. One doesn't need to be a technology expert to set it up and use it. It has a strong brand awareness, which may help at the moment of asking for a digital signature.

Nachteile

I contracted DocuSign in a period in which I had to send many contracts per month for digital signatures. DocuSign had a monthly limit of contracts that could be sent for the basic subscription and it was quite expensive to upgrade. I spoke with an agent who promised me a discount but then they never came back to me.

Vorteile

I like the conveinence of using the app for obtaining signatures as well

Nachteile

I wish the free version had more than just 3 sends per month..

Vorteile

Very easy document signing features to team members without having to print and scan

Nachteile

I think it's expensive for the available feature, I feel document signing should not cost that much

Vorteile

Very user friendly.
Prevents unnecessary meetings

Nachteile

Nothing except that it sometimes lags and you have to wait a while to receive documents after they have been signed

Vorteile

Customization of application to capture multiple signature levels for creating legally binding documents. Ability to view process status from initial submission to completion of document signature. Provided "pining" option to inform others to take action on open item.

Nachteile

Document not editable after submission. Although the document is sent as a PDF corrections cannot be made requiring the document envelope to be canceled/deleted and the process to start over.

Vorteile

DocuSign has a great track record and years of experience with electronic signatures I like most that everyone we deal with knows them and trust them which results in the quick signing of contracts.

Nachteile

Some of the areas of the interface could use improvement to the design and navigation.

Vorteile

Proposal generation and ease of online documents signing.
Elegant file sharing and cloud data encryption.

Nachteile

Sincerely, nothing to complain because it has it all.

Vorteile

Being able to securely digitise legal forms has been most helpful.

Nachteile

The cost and limits on licensing is a bit restrictive.

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Vorteile

This product is the industry standard and well accepted by other users.

Nachteile

They seem to almost have the monopoly on digital signature Management.

Vorteile

Signers found it easy to use, we never had a complaint from people we sent documents to.

Nachteile

The Docusign Interface is truly awful. They made us pay for training, but then dumped us into their "legacy" system. We could not easily view documents that other users had sent. We had to search through the other user account, search through individual sections of "Waiting for Others" "Completed" etc. You couldn't just search for the recipient name and find what you were looking for. There was no way to see how many envelopes we had left. When we tried to contact support, it was more than 5 business days before we received a response, and we had to follow up to get that. You can't cancel out of your contract or refund unused envelopes on a corporate contract. Docusign is so bad that we have decided to move on to another program and eat the cost of the unused envelopes. Their pricing on corporate accounts is not particularly competitive.

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Warum Docusign gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Docusign

Vorteile

Docusign's interface has an extremely professional look - seems like this helps impart a sense of urgency and we get signed documents back in a more timely fashion

Nachteile

Sometimes it seems like an inordinate amount of scrolling has to happen to get to the actual signature page.

Vorteile

Very easy to use to send documents. Setup is a breeze.

Nachteile

the knowledge based confirmation security is not always accurate and occasionally takes 2 or more attempts to complete.

Vorteile

All online, easy to send to multiple signers

Nachteile

It is a bit more costly than I would like to pay for my needs as a small business.

Vorteile

I like the overall system and the possibility offered by the workflow to design and adapt your models to the organization you work for. The possibility offered by rest api allow to connect external system with docusign for any signature. We use it for hiring new employee as well as for internal SOP signature

Nachteile

the fact that the CRf21/11 which is mandatory in pharma field need a separated contract so I have to sign two different contract while it would be great to have a contract that rules everything

Vorteile

I love the ease of use and all the features that are included

Nachteile

The price is too expensive and don't like the fact that you have to pay more when you go over your envelopes

Vorteile

If you regularly sign documents and your company uses Google Mail/Drive, using Docusign is a great way to easily sign and send documents. It takes a few minutes to set up your signature and you are ready to go. It also offers minor ways to edit PDF files which is helpful so you don’t have to flip between other programs or apps.

Nachteile

Sometimes the movement of the text box is a bit counterintuitive but it just takes some getting used to.

Vorteile

Easy to use and send documents to clients

Nachteile

Customer service and their billing system is whack!!!!! They lure you in with an annual subscription and then if you decide to cancel it, they continue to charge you!!!! Absolute leeches. They don’t give you a refund for past payments. They cancel your access and charge you for nothing????

Vorteile

When DocuSign emerged on the scene, it was a must have. My first time user experience was hassle-free managing signing documents. The DocuSign platform features make uploading, signing and sending documents effortlessly, along with integrating with third-party software.

Nachteile

Utilizing the platform offline functions had more options, which would be a positive outcome in a poor internet connectivity area.

Vorteile

As a client using DocuSign for many agreements, it's always easy to 1) choose to pen my own signature or choose an electronically generated signature, 2) choosing font style for initials, & 3) to navigate from one signature/initials line to the next line.

Nachteile

I haven't had any particular issues with DocuSign as a user, not administrator.

Vorteile

It's very easy to upload different templates of our service agreement to ensure we remain organized, and use the appropriate terms for the intended demographic we're doing business in.

Nachteile

There needs to be a way to organize finalized documents. Currently, we're pulling old documents out of the emails that were used to sign them.

Vorteile

Docusign is very convenient to use on the go when I need forms signed

Nachteile

Limited Customization for Specific Industries when I try to get forms signed

Vorteile

I use Docusign especially to get my contracts and other documents signed. Paperless contracts saved me a lot of time and money if I think I used less and less the printer.

Nachteile

I didn't encounter any problems with Docusign until now.

Vorteile

Very easy to identify the spaces to sign the document.

Nachteile

The characters on the document is quite large, so it is easy to skip over the details of the contract that you are signing.

Vorteile

I've built DocuSign eSignature and document Generation as an Architect multiple times and it was very simple and intuitive to configure and to use. It also worked without issues and there were many configurable options

Nachteile

The implementation documentation was not that easy to navigate, but after we got used to it, it was good.

Vorteile

It's easy to, doesn't take much to be trained. Has a very user friendly look

Nachteile

Pretty much everything is ideal except the integration was the hardest part

Vorteile

Docusign contract open tracking was really powerful for us because it empowered our sales team to follow up and close deals in real-time.

Nachteile

Docusign is not user friendly UX and extremely restricting when it comes to customisation. We were constantly struggling with clients who couldn't understand how to sign because of the poor UX/UI. In addition, we wanted to add a lot of customisation to our contracts to make them appear like pitch decks but this proved incredibly hard in Docusign. We weren't blown away by customer success and were genuinely surprised Docusign was the market leader at the time.

Vorteile

Easy to use. Reliable. Familiar. Most people are used to the DocuSign brand so trust is more easily built with recipients.

Nachteile

Pricing. Would like more limited price options because I don't use it often--just often enough to use up the free trial and need a few more.

Vorteile

We integrated Docusign with AWS AppFlow to support the transfer of the monitoring data to AWS applications.

Nachteile

It is only supported as a data source, not as a data destination.

Vorteile

This allows me to send and receive documents in real time.

Nachteile

Some features were hard to learn as a new user.

Vorteile

It's universal, I feel like it's the go-to choice for every business that needs a product like this.

Nachteile

I've never had an issue with Docusign, truly. Perhaps because I have to pay for it -- but nothing free is ever good :-)

Vorteile

La integración con otros aplicativos como el gestor documental y la facilidad de firma de documentos corporativos evitan mucho trabajo a los compañeros que antes firmaban los documentos de forma tradicional.

Nachteile

Si no integras algún proceso de automatización puede resultar tedioso subir los documentos a la plataforma para firmarlos.

Vorteile

easy to use and for client to sign. We have used this platform for awhile now and never had any issues with it

Nachteile

Nothing all was good I can't think of any changes that need to be made

Vorteile

The ease of use is the best part. Anyone, of any and all tech experience can use and operate.

Nachteile

They can work on document creation to create documents that we use easier.

Vorteile

It was fast and easy. It allowed me to sign everything I need and submit it without any problems.

Nachteile

I have no complaints about Docusign. It was a great service.

Vorteile

The efficiency and convenience of getting documents signed.

Nachteile

We have one docusign account for our whole office. Since many users were logging in, Docusign would require a login code emailed to the login email to login. This was frustrating in that I couldn't always login to the docusign account.