Absorb LMS

Vorteile

I loved how easy it was for our team to start using Absorb. The implementation process was great! I also loved all the features that Absorb provided us with that our old LMS didn't, such as forums and curriculums.

Nachteile

My team is new to Absorb, so there may be a better solution, but what we found was the Survey capability wasn't where we wanted it. The basic survey wasn't what we were looking for so we created one with Absorb Create to get the same reporting capabilities, but the problem with Create was the design and formatting limitations.

Vorteile

I can create courses and develop links to resources on the learner experience page.

Nachteile

Limited customization of resources when I upload these in the global resources section.

Vorteile

Easy to Use – Clean interface with smooth navigation, Powerful Reporting & Analytics – Customizable dashboards for tracking progress and engagement, Mobile-Friendly & Responsive – Allows learning on any device.

Nachteile

Cost – Pricing can be high compared to some competitors, especially for smaller organizations.

Vorteile

lots of quick support from CS and your rep

Nachteile

customization may be limited but there are still lots of way you can customize

Vorteile

easy startup, easy to use (provided everything is working properly)

Nachteile

Software is AS-IS product. Difficulty getting help with system problems - first tool for them is interpersonal pleasantry, and email with article links to something that may or may not be addressing the reported problem. If there is not an easy out-of-the box solution (addressed by the link they send you by email), it will take many interactions and possibly a video screener of your problem before your issue is investigated. Individual learner issues are typically not investigated.

Vorteile

My favourite feature is the people behind the software and their willingness to provide meaningful/practical answers for each question I ask. There really are no silly questions and that is most reassuring for novel LMS users!

I had no prior experience with this type of technology so it's been quite the learning curve for me and my organization. Thanks to Team Absorb's reliable customer service, I'm still learning something new each day!

I also appreciate how many ways there are to customize the software for organizations of any size. We're relatively small (under 1,000 learners) but we have some unique features in our reporting structure. I was able to work with Team Absorb to build some behaviours/rules into our LMS that reflect our set-up and match the information coming in the nightly imports from our HRIS.

Nachteile

Right now, about 98% of supervisor approval requests make it to the supervisor but it would be awesome if 100% of the requests made it through.

Vorteile

Blatant Media developed such a forward thinking interface that it hasn't needed a refresh the last few years. This is a positive, not a negative. I've been both an admin and a user of the system and it's really nice to know everything is going to be laid out the same even after not using it for a few months. Very future proof. The responsive capabilities of the user end are really top-notch as well. Great for blended learning as well as complete "eLearning."

Nachteile

Support is just okay. I think they outsource their support and it's not always super efficient.

Vorteile

User interface is intuitive. Customer support staff is professional and responsive.

Nachteile

Difficult to personalize learning pathways

Vorteile

Mobile friendly, good search capabilities, customizable with branding

Nachteile

Most of the cons for us were because we had an installed instance instead of cloud hosted. Updates were hard to process and therefore we were always multiple versions behind. These issues should be resolved with being hosted, since updates are pushed out automatically.

Vorteile

The ad-hoc reporting is the easiest I've seen in any LMS. Very easy to check the boxes of the info you're looking for and download a report. Literally only takes minutes. Can handle very complex learning paths.

Nachteile

It would be cool if they added a bit more talent management features. Career pathing is just "okay" in Absorb.

Vorteile

Ability for our users to become power users and administer the application for their staff. This is helpful for the IT department and allows the users to be in control of their learning.

Nachteile

We only get one API key so if we need to make any changes or test out changes that we want to make, it takes down our outside facing shopping cart. This can be frustrating, hopefully it will change in the future.

Vorteile

1. Everything in one place.
2. Can assign multiple people and track progress.
3. Can us programs that have already been written or can write your own specific to your area.

Nachteile

1..The search function could be simplified. I find it very difficutl to find courses to assign.

Vorteile

It has an attractive UI and allows admin to track and monitor video completion by users.

Nachteile

I find it hard to update the videos. It also can be hard to organize videos and courses in an intuitive way because of how the software is structured.