Zoho Social

Vorteile

I like how Zoho Social makes using different social media in one place and I can schedule my post as per required time. The report helps me to sees the performance of my post so I can know where I can improve.

Nachteile

I dislike the performance speed of Zoho Social while loading the analytics also the integration options are limited which restrict me from connecting it to different software.

Vorteile

What I like most about Zoho Social is its all-in-one platform for managing multiple social media profiles. The seamless integration with other Zoho apps, combined with intuitive content scheduling and robust analytics, makes it incredibly easy to manage and optimize our social media strategy. The user-friendly interface and collaborative tools streamline our workflow, allowing us to focus on creating engaging content while maintaining a consistent and professional online presence.

Nachteile

What I like least about Zoho Social is the limited advanced analytics. While the basic metrics are helpful, the platform lacks more in-depth analysis tools, such as sentiment tracking or competitor benchmarking. This can be a drawback when trying to gain deeper insights into our social media performance or when making more strategic decisions. Additionally, the mobile app could be more robust, as certain features are less accessible or harder to use on mobile, limiting on-the-go management.

Vorteile

Zoho Social interface is best for scheduling and managing social media posts. Its powerful analytics provide deep insights into engagement and audience behavior. The collaboration features make teamwork efficient, allowing multiple users to plan and execute strategies smoothly.

Nachteile

Its reporting features, while useful, can feel limited compared to more advanced analytics tools.

Vorteile

Allows team work and support can be given easily to customers by the support team of this software

Nachteile

Expensive to purchase espeically if you need to use al the features because different packages have different features but the bset ones are expensive

Vorteile

The scheduling and publishing tools are particularly robust, allowing for seamless content planning and execution. The analytics and reporting features provide valuable insights, making it easier to track performance and adjust strategies accordingly.

Nachteile

The app sometimes feels sluggish, especially when managing multiple accounts or accessing detailed reports. However, these are minor issues that don't overshadow the overall effectiveness of the tool.

Vorteile

It meets all my requirements.
It has make my work easy

Nachteile

Sometimes data error occurrences .
It's price is relatively high.

Vorteile

This is social media era and any brand should be adopting Zoho Social for marketing to see their brand grow and reach more audience. I love the way am able to share content to all my social media accounts at one place, saves me time and makes my work easier. Pricing is favourable considering the quality of features and the boost Zoho Social gives to the business. Updates are quick and fast. Scheduled posts are really helpful especially when you have a busy schedule, I am able to eg set up a post at 2pm which will go live later. Its easy to set up

Nachteile

I have nothing negative to say. Zoho Social has made my business grow. Happy user here

Vorteile

It is simple and very intuitively built.

Nachteile

It gets a bit expensive if you want a lot of features but it's cheaper than the others anyway.

Vorteile

It’s easy to use, and you can plan a lot of contains in advance.

Nachteile

I don’t dislike anything in particular with it.

Vorteile

The Zoho Social best in market social tool.

Nachteile

Zoho social need some more improvement in security.

Vorteile

I have been using Zoho Social for a few weeks now and I am thoroughly impressed with the platform. As a small business owner, managing multiple social media accounts can be a challenge, but Zoho Social has made the process much easier.One of the things I like most about Zoho Social is the user-friendly interface. It's easy to navigate and I was able to start using it right away without any issues. I also appreciate the customizable dashboards, which allow me to see the metrics and data that are most important to my business.The post scheduling feature has also been a game-changer for me. I can now schedule posts in advance and ensure that my content is published at the optimal time for maximum engagement. This has saved me a lot of time and made my social media presence more consistent.The automation features, such as the ability to automatically publish posts from RSS feeds and set up automated responses to customer inquiries, have also been very helpful. It's great to have these tasks taken care of automatically, so I can focus on other aspects of my business.Zoho Social's monitoring tools are also impressive, as they allow me to track brand mentions, engage with customers, and monitor competitor activity. The detailed analytics and reporting features have also provided me with valuable insights into social media performance.

Nachteile

One potential downside of Zoho Social is the pricing. While the platform offers many features that can be helpful for businesses of all sizes, the higher-tier plans can be quite expensive. This may not be feasible for small businesses with limited budgets, so it's important to carefully consider the pricing options before committing to the platform.Lastly, while Zoho Social does offer support options like email and phone support, I've found that the response times can be slow at times, and it can be difficult to get issues resolved in a timely manner.

Vorteile

Its very simple to use and learn. I am able to plan my schedule for a month, the software also advices us the right time to post which is very uncommon with other softwares. Jumping between multiple accounts is easy. Social calendar which is easy to manage. The customer service is friendly and very helpful. Its a brilliant tool to save time, getting most work done just by few clicks. I can edit existing posts very easily. I love the recommendations for dates and time when the post will get most engagement, helps me get the most audience. Automated posting is a life saver, saves me lots of time. We can retrieve leads from ads run and turn the leads to clients. Its reasonably priced for all type of business

Nachteile

I dont have anything negative to comment about this excellent marketing tool. I loved it

Vorteile

Zoho Social has the brand managing capacity, where all the digital media are included in the tool.
Further, Zoho Social critically analyze the response from customers, who use the social sites.

Nachteile

Zoho Social is a timely application, that allows all the digital media to be well utilized to market for the company products.

Vorteile

Zoho Social is a quality platform that increases social understanding concerning a given product offered by a firm. More so, Zoho Social defines the structures that multiplies the use of business advertising for substantial penetration.

Nachteile

Zoho Social is a justified form of digital engagement where social sites are credibly used to suit the performance.

Vorteile

Zoho Social has the power for content publication in several social sites, and proper communication is well done.
More so, Zoho Social offers efficient analytical report, for solid marketing.

Nachteile

Zoho Social is a realistic and friendly solution, that allows firms to be well known in the market through digital marketing.

Vorteile

The complete set of services and quality of the product is good. An email with 4 users, a calendar, contacts, IMAP, and POP3, is a plus. Its broad range of offered products makes users find what works for them and is unique for their business needs.

Nachteile

You are such a great quality company there needs to be an improvement in customer service with responsive answers to the problem at hand.

Vorteile

If you want to manage your company's social media activities well, Zoho Social is the perfect tool that will help you in the process. It is good for scheduling and publishing content automatically. This tool helps us in targeting the right customers or prospects on social media platforms. Zoho Social is easy to understand, straightforward and also inexpensive.

Nachteile

To date, I am yet to find anything negative about Zoho Social. Nonetheless, I would urge the vendor to improve it and make it intergratable with more social media platforms.

Vorteile

Zoho Social has powerful social media analytics and marketing proficiency, where it applies all the optimization and publications features.

Nachteile

Zoho Social has sufficiently coordinated with various social media advertising sites, making it efficient and error free.

Vorteile

It has a simple design, very effective, not a high value for money, and easy to use

Nachteile

During the period of my experience, I did not encounter any problems with use

Vorteile

EASE OF USE
INTEGRATION WITH DIFFERENT APPS
VERY SIMPLE

Nachteile

VERY OLD FASHIONED
ZOHO SURVEY UI IS VERY OLD
DESIRED FEATURES

Vorteile

Very easy to use. So easy in fact that I was surprised thinking is that all there is to it!

Nachteile

There is no downside to this product it’s all good.

Vorteile

Ability to schedule my posts and bulk messages is my favorite part of the website.

Nachteile

There is nothing like that, but my team took a while to adapt to this platform.

Vorteile

I like that the software integrates Facebook, Twitter, LinkedIn, Instagram and even Google My Business. The automatic link shortening is a helpful tool.

Nachteile

I wish it was easier to integrate UTMs into the links and customize posts for different networks. The reporting tool is nice, but a little clunky to use.

In Betracht gezogene Alternativen

Warum Zoho Social gewählt wurde

Zuvor genutzte Software

Vorteile

Zoho Social allows you to track your campaigns, schedule your posts, and more. It's easy to use and convenient to use. It has powerful social media analytics that shows how your campaigns are performing. This can help you determine what content is working best and how your audience is responding to your posts

Nachteile

During my period of use, I have not had any problems with this tool. On the contrary, I found it quite cool

Vorteile

It is the most economical and effective platform for managing all social networks. It is working great with reliable services. It works excellent with Twitter, LinkedIn, Google+ Instagram and Facebook. I prefer using this platform for social media marketing it is complete with advanced and smart features and functionalities.

Nachteile

It is working excellent for social managing social media channels. It does not keep any issue and hopefully in future it will be same service provider platform.

Vorteile

Ease of use, attendance management, leave management, onboarding and off boarding management etc.

Nachteile

Slot and sluggish interface at times which creates trouble in the usage.

Vorteile

I really like how many features this CRM has and the fact that it is pretty much different modules so you only pay for what you need to use.

Nachteile

It does have a bit of a steep learning curve because it has so many features it also takes quite a bit of time to set up.

Vorteile

For $15 a month, its a steal when it comes to what zoho can offer to clients like me. I love the design and look of the app.

Nachteile

Sometimes the application would lag a bit or even glitch. I don't think that is a dealbreaker because most of the time they fixed the bugs or lag.

Vorteile

It's got a very intuitive interface and an easy-to-use dashboard that's really helpful and not confusing at all. Its scheduling feature is spotless and makes me have my right amount of weekend peace as it can assure you that everything on your social calendar will work just fine. Insighting is very good too and reporting can be customized to what you only need.

Nachteile

A little bit of a problem with images, sometimes photos get cropped automatically or posts very low res images. But can easily be rectified.

Vorteile

I personaly love the scheduling feature of zoho social. It lets me plan ahead my posts and post ehenever i want without being there The smart Q feature is great also since it picks automaticaly the best time of the day to post based on my audience and how likely they are to engage with the post.

Nachteile

I would love to have a way to post to instagram through the zoho social platform without having to open the app in my mobile phone, but as far as i know this is also the case with all social media management platforms

Vorteile

Zoho social is no doubt a perfect and reliable social media management platform. It keeps worth because it is spreading our products by social media marketing. It also manages all the channels in efficient ways.

Nachteile

Fantastic platform with powerful features. It has been long time using its services I have not faced anything bad from Zoho Social.

Vorteile

Easy to use, easy to schedule, analyze social media performance

Nachteile

For some integrations we have to use zoho flow as well as zoho crm.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Zoho Social

Vorteile

"Great product to optimize your social media communication. Has ability to manage multiple brands."

Nachteile

No able to find a single cons, so for the product is great

Vorteile

I like that it gives me the ability to use lots of tools in one spot. Easily accessible for me and my people

Nachteile

Sometimes the tools can freeze but overall it is a pretty good tool to use and I use it frequently here

Vorteile

Scheduling and reporting which makes it easy to post

Nachteile

The live chat feature, missed comments from Twitter

Vorteile

The ease of posting, the price for the number of brands and platforms I manage. The comprehensive software capacity made this the best choice for my growing business. The analytics are cutting edge, very intuitive and 'deep.'

Nachteile

I'm not particularly pleased I have to copy and paste Instagram posts manually. It is very easy to forget, even though you do receive a notice to copy and paste, but it was not as simple as it should be. hence part of the reason to buy this type of service.

Vorteile

There is no doubt, I am completely satisfied with this social media management solution. Now it is easy to manage multiple social media channels, limited posts, schedule and collaborate with other. I would say it has really been built by professionals.

Nachteile

Zoho social is great but it needs some improvements for becoming properly a valuable product for its users

Vorteile

The social component is intuitive which is great. It was very easy to connect our social media accounts and get set up within a matter of minutes. Scheduling posts is easy the reports/analytics feature feature is great. I really enjoy having a snapshot of all of our accounts in one spot.

Nachteile

i really cannot think of any negatives about the software, yes it is basic but it doesn't need to be flashy it needs to function.

Vorteile

Simple to use with great plugins at a great value price.

Nachteile

Not sure that I can find any drawbacks that are worth mentioning

Vorteile

@ZohoSocial is so amazing for managing your social media accounts. I already use a Zoho database for client records and notes. The way they integrate is awesome. Plus, I can schedule posts ahead of time and I get tons of analytics. Highly recommend! Makes my social life so easy!

Nachteile

I haven't found anything that I don't like about Zoho, yet.

Vorteile

Post scheduling enables me to schedule posts and post at a later desired time. The tool have a professional user interface

Nachteile

There is limited support given by the support team, bulk scheduling does not work well to meet my requirements

Vorteile

I love the ease of posting, as well as there being a free version and premium trials. Very easy to use.

Nachteile

I am not able to link more than 1 on each Social Media Account. We have 4 locations, therefor I have 4 of each social media, and have been only able to link 1 account.

Vorteile

I like the interface - it is easy to use and looks clean.
I like that it includes Instagram posting within the application.
I like the scheduling and the smart scheduling option.

Nachteile

I'm looking for tagging options and Story options.

In Betracht gezogene Alternativen

Warum Zoho Social gewählt wurde

Vorteile

Zoho Social has a great user interface in which it is easy to maneuver and plan out a social strategy. The prices are very reasonable and the features are robust.

Nachteile

Pinterest is not currently supported, which is a major problem. The sales team has said that they will be adding this feature by the end of 2018, however.

Vorteile

Your CRM Plus includes Social CRM and many other easy-to-use platforms. Performance publications and live streaming are easily accessible on the brand's health page.

Nachteile

CRM Plus offers a very good coverage of the automation functionality similar to that of its competitors but CRM Plus needs to improve its coverage of the Marketing Automation functionality

Vorteile

Automated post on a scheduled time
Posting across multiple social sites
Analytics, provides a good view of the activity across channels and is effective
Pricing offers another value prop!

Nachteile

There is not a way to retrieve the posts that were scheduled. It would be good to be able to have this feature.

Vorteile

- The System and mobile app are fast and quick to schedule post, reply messages, check stats and performance of our posts on the different accounts

Nachteile

- The Software does not auto resize images to be posted on different social media, which still is a manual step, as i have different social media accounts linked to one brand, i still have to size different images instead of really one post for posting on all accounts

- Missing the story feature, we could schedule stories as well?

In Betracht gezogene Alternativen

Vorteile

I like the fact that I don't need an entire marketing department with this software. It is easy to use and maneuver to my business needs.

Nachteile

Nothing so far, that does not mean something may not come up in the future. I have been using this software for about 30 days and have no trouble.

Vorteile

I like that all of the features of Zoho Social are intuitive and easy to use. It's also very easy to learn how to use the software if you need to teach others, which is great for small businesses that have limited resources.

Nachteile

The thing I like least is that it is difficult to find posts to share on social media.

Vorteile

Zoho Social has been a tremendous asset for us. The ease of use, especially when using with volunteers of a non-profit who may not be particularly well versed in technical programs. Zoho Social is very straightforward and intuitive, easy for any skill level to understand and work with. It has worked flawlessly and has made keeping up with all social media outlets a breeze for us. Customer Support has been outstanding, quickly responding to questions and keeping us on track. Thank you, Zoho, for creating an excellent product!

Nachteile

We have been using Zoho Social for a few short months now and have not yet discovered any cons - and hope to continue that trend!