Zoho Social

Vorteile

Scheduling Social Posts was pretty easy to do. I also liked how you can add multiple social platforms.

Nachteile

The integration with the rest of the Zoho Suite ended up being a real issue for me. It was often hard to find the correct login page for Zoho Social, specifically. Many things were also not explained well, with training material too large to navigate easily.

Vorteile

I liked the robust and detailed reporting, better customization options, and interactive features, especially the clear dashboard showing full-picture tracking numbers.

Nachteile

I would have liked to see the ability to filter reports by posts or hashtags, and I hope integration with Bluesky is coming down the road. I also had issues with exporting reports in the correct timezone, and Instagram stats not exporting at all.

Vorteile

At Wind Haven, we love Zoho Social's intuitive scheduling and automation. It empowers us to deliver timely, uplifting messages, keeping our community connected and supported every step of the way.

Nachteile

At Wind Haven, we love to see the desktop option to set an Instagram image only when prompted on the mobile app for further flexibility so we're not always tied to our desktop.

In Betracht gezogene Alternativen

Adobe Express

Warum Zoho Social gewählt wurde

Jetpack social was a plugin that was weighing down our website server. I loved that Zoho offered the same solution for basically the same platforms we had on Jetpack without having to install a new plugin. We also struggled to find this same functionality elsewhere, and Zoho offers so much more!

Gründe für den Wechsel zu Zoho Social

It offers more social media platforms that we use and other features.

Vorteile

It offers the ability to post to multiple social media platforms at one time, and it provides reports on the engagement of posts for each platform.

Nachteile

So far, there is nothing that we like least about the service.

Vorteile

I recommend this platform because it is my platform of choice. I have tried others and the ease of use of Zoho Social , as well as its features are the best available at a reasonable price point, especially for charitable organizations that have limited finances and need to keep admin costs low.

Nachteile

Generating custom reports was not automatically intuitive. I need to invest time to learn how to do this instead of being able to figure out how to get what I need with other competitor's software.

Vorteile

Zoho social is made my work easy, now i am schedule all my social post at one place it is a great application.

Vorteile

It has got the easiest user interface I have come across in managing social media accounts.

Nachteile

The easy user interface whats makes Zoho social unique.

Vorteile

The publishing and analytics feature of the app.

Nachteile

I can't seem to figure out any right now.

Vorteile

Zoho Social is very easy to use and makes it easy to schedule posts across all our social media channels in just a few minutes. The app also means I can do this easily on the go.

Nachteile

Every so often is seems to lose connection with some of our social channels so I have to reconnect them - I don't know why this is happening.

Vorteile

I love being able to schedule multiple posts on all of my social media accounts on various platforms. Even being able to customize an image or video so that it fits within that [platforms guidelines is really cool.

Nachteile

I wish that the SmartQ feature offered more than 1 day of posting

Vorteile

Multiple social media handles can be managed on the single click

Nachteile

Costing is way too high. This can be done bit customer centric

Vorteile

It offers a user-friendly experience, robust scheduling capabilities, efficient collaboration, insightful analytics, integration options, and reliable customer support. It truly simplified my social media management and helped us achieve our marketing goals effectively.

Nachteile

Navigating through the different sections and settings could sometimes be a bit confusing and time-consuming.

Vorteile

the Zoho Social app is by far the easiest social media management app I have used - love it!

Nachteile

The lack of "universal" tagging/hashtagging features across each platform can be cumbersome.

In Betracht gezogene Alternativen

Hootsuite

Gründe für den Wechsel zu Zoho Social

Hootsuite was too complex

Vorteile

Multiple user accounts support is excellent

Nachteile

Pricing could be better for non profits, otherwise no major c omplaints

Vorteile

La gestion des profils sociaux et analyse des médias sociaux.

Nachteile

Surveillance de la marque et Rapport personnalisé.

Vorteile

It's all inclusive features of listening publishing monitoring and customer engagement which saves time and makes user more productive

Nachteile

It needs to improve on finding arenas for brand tracking and competitor analysis

Vorteile

@ZohoSocial is wonderful app that allows us to create posts and use media library and create a content calender and schedule posts and see analytics in one dashboard

Nachteile

creating social media advertisements functionality it does not have

Vorteile

There are so many option and it is VERY User friendly.

Nachteile

Unable to post to personal facebook, only available to post to facebook public person's page.

In Betracht gezogene Alternativen

Hootsuite

Gründe für den Wechsel zu Zoho Social

Pricing and User Friendliness

Vorteile

Very easy to use. So easy in fact that I was surprised thinking is that all there is to it!

Nachteile

There is no downside to this product it’s all good.

Vorteile

Links to all our social accounts, saves drafts, allows for three accounts in the premium version.

Nachteile

Doesn't allow sharing posts between brands, can't do “save as” updates to posts without overriding the existing post.

Vorteile

It’s an excellent tool for managing all your social handles. For a large Non Profit like ours, social connections are most critical to spread the word of our work and to get donations and affirmative actions for animal welfare. Most of our donations get triggered off of the information and awareness campaigns we post on Instagram. Zocial has helped us do this very efficiently while being easy to use and manage.

Nachteile

Image management could be better. The mobile app has limitations but nothing that wd be a show stopper.

Vorteile

There are two things I like most about Zoho Social:

1) Easier to deploy than Hootsuite

2) More affordable than Hootsuite

Nachteile

Specifically when searching on Twitter, for a user tweet, finding the tweet takes little more work than it should.

Vorteile

Love being able to repost from the app, and adjusting links and hashtag groups.

Nachteile

The first pricing tier only allows for one person, wish there was an option to pay a little extra for a second person, without jumping to the next tier with features we don't need. As a small start-up non-profit, we are looking to be efficient and juggle when people have time.

Vorteile

- Ease of use
-Time saving
- Nice analytics, easy to share with the team / board
- Monitoring function is also very appreciated

Nachteile

- Tagging people in publications can prove a bit difficult. It seems to have improved.

Vorteile

The ease of use is the primary selling point of this app. As a new marketer, this app is intuitive, and I especially enjoy the ability to schedule posts in advance and monitor their performance.

Nachteile

i wish the website had more support on the actual site. There's no blog support, strategy, or how-to guides that are on other social media management platforms.

In Betracht gezogene Alternativen

Sprout Social und Hootsuite

Vorteile

I love the reporting. It's easy to customize reports and provides overviews and complete analytics for several time frames. I also love that I can direct publish, I can schedule posts, and the intelligent scheduling works great (it shows the best times to reach your audience!)

Nachteile

I wish I could edit hashtags for each social channel. Twitter requires different hashtags than Instagram and Facebook, so if I could publish all channels but change hashtags for each channel, I'd be a really happy customer

Vorteile

Great suite of social media management tools that makes it easy to post across all your channels and see the data/metrics for how they perform in real-time. Very simple to use and priced reasonably.

Nachteile

Nothing stands out, rather satisfied with everything on offer.

Vorteile

Easy to use, great tools and saves lots of time!

Nachteile

Some image posting can get difficult on certain platforms and is hard to fix to make work.

In Betracht gezogene Alternativen

Sprout Social

Gründe für den Wechsel zu Zoho Social

Cost for what you get!

Vorteile

The technical functions and possibilities fit perfectly for the use as an npo and our intentions.

Nachteile

Getting into contact with the customers support was very difficult and we sometimes had to wait a lot of time.

Vorteile

I like the interface - it is easy to use and looks clean.
I like that it includes Instagram posting within the application.
I like the scheduling and the smart scheduling option.

Nachteile

I'm looking for tagging options and Story options.

In Betracht gezogene Alternativen

Sprout Social und Hootsuite

Warum Zoho Social gewählt wurde

I wanted a more robust platform

Vorteile

Zoho Social has been a tremendous asset for us. The ease of use, especially when using with volunteers of a non-profit who may not be particularly well versed in technical programs. Zoho Social is very straightforward and intuitive, easy for any skill level to understand and work with. It has worked flawlessly and has made keeping up with all social media outlets a breeze for us. Customer Support has been outstanding, quickly responding to questions and keeping us on track. Thank you, Zoho, for creating an excellent product!

Nachteile

We have been using Zoho Social for a few short months now and have not yet discovered any cons - and hope to continue that trend!

Vorteile

Zoho allows us to do the basic social media management tasks for a small organization without all the bells and whistles. And with a price point that is accessible!

Nachteile

Haven't had any bugs yet! I do wish we were able to schedule multiple tweets in a thread.

Vorteile

Very easy to use and manage the team and learn them, it make the work team very useful and save the time.

Nachteile

Facebook add with zoho social, i need to work on it more

Vorteile

Easy to use, brand health indicators and post stats are all very useful features.

Nachteile

There are some limitations regarding posting to instagram and managing instagram accounts, though almost all social media managers struggle here.

Vorteile

The ease of use. It's very clean and straightforward.

Nachteile

It would be nice to have a desktop plug in for notifications.

Vorteile

The UI is easy to use and the options are robust enough for our needs.

Nachteile

Sometimes the postings don't attach the original original when I intended it to do so. Then, I posted many things with none of the source material the post references. Basically, making the post not just meaningless but careless.

Vorteile

The ability to know who are our TRUE social media partners. This right here...makes all the difference in the world. Being able to monitor and thereby re-post certain #'s keeps our client's events relevant and helps their visitors feel valued, making us their champion!

Nachteile

It was a bit clumsy getting the whole thing to connect to our crm, but once it was, BOOM...

Vorteile

Easy to use, dependable, mobile app available

Nachteile

I haven't found anything I don't like about it.

In Betracht gezogene Alternativen

Hootsuite

Gründe für den Wechsel zu Zoho Social

Price, ease of use

Vorteile

Apart from the awesome features Zoho App has, it is surprising to see that their customer services beats that in excellence. We had challenges that has been resolved in less than 48 hours.
Thank you Zoho

Nachteile

It doesn’t allow you have more than one account. And if you do, you cannot sign into both accounts at the same time.
Instagram needs reconnecting and constantly shuts down from time to time

Vorteile

Easy to schedule posts via desktop, like calendar view easy to see what's been scheduled and where the gaps are.

Nachteile

Sometimes the app does not work - really annoying when it sends you a notification that someone has commented on post and then doesn't let you see it!

Vorteile

I love that Zoho allows me to pre-plan all of my social media posts in one place. I like the notifications that show that the post is LIVE

Nachteile

I do not like that I am not able to post a video on instagram through the app. There are a few things not accessible.

Vorteile

Easy to use
The calendar view ensures you have social media posts for every day
All your platforms in one place

Nachteile

Cannot schedule instagram posts
Some of the emojis do not appear as they do when posting directly from the social media platform

Vorteile

The team collaboration and scheduling posts are essential to make the best use of your time. Small businesses do not have that luxury of extra resources to pour over into things like social media, we are focused on our services/products.

Nachteile

The SmartQ scheduling seems pretty haphazard - I am pretty sure my core audience is not active at 2AM... The ZohoSocial team responded to the issue in decent

Vorteile

I had started using Zoho when I first got hired as a social media lead for my company and the analytics part was extremely easy to understand when I was just starting out. VERY user friendly.

Nachteile

Can't post multiple pictures on Instagram.

Vorteile

Very easy to use, good reports on your brand's platforms, gives you very useful stats about engaged users.

Nachteile

The presentation of the data might be improved and better organised, sometimes it's hard to find the info you're looking for.

Vorteile

Let's you schedule posts with ease and days ahead. The analytics feature is useful to monitor engagement.

Nachteile

When you are connected to Facebook and Twitter you can only put the twitter amount of characters. Found this frustrating!

Vorteile

Ease of use, saves time, efficiency for my company. Very happy with the ability to effect social media

Nachteile

I dont really have any negatives thus far. I will keep monitoring the app to see if there are any things i would prefer

Vorteile

Great user interface
Straigthforward and easy to use
Great stats
Complete stats & publication history at entry level price

Nachteile

The only thing we miss is the ability to add more than on image from the desktop client for our Instagram account. Hopefully it will come soon... 🤞🙂

In Betracht gezogene Alternativen

Hootsuite

Gründe für den Wechsel zu Zoho Social

The price.

Vorteile

I really love managing all my social media sites for my non profit organization in just one location. This is by far the best tool my business has.

Nachteile

The setup at first kept linking my personal page, but with their support, I was able to figure it out.