Zoho Billing – Bewertungsseite 2

Vorteile

We like the ability to process all our payment and that is it integrated with ZOHO CRM. The various report that are available allow us to manage our business. We never received any training but have been able to navigate the software pretty good. They customer support does a good job answering our emails and phone calls fairly quickly.

Nachteile

We are not very happy at the time it takes to complete the process of clearing the ACH transactions. we know immediately whether we are funded but the invoices still show outstanding when they are not. so it makes it difficult to know what invoices are actually outstanding.

Vorteile

It's automated and super customizable. Any questions are always answered promptly by the customer service team

Nachteile

There are so many customization options that it can get complicated to do very simple tasks unless you know where to look

Vorteile

It's very simple to use. I've used other subscription softwares and Zoho beats them hands down.

Nachteile

I would like to see Zoho create more options for reporting.

Vorteile

Easy to set up
Easy to operate
Support reacts very quickly on all channels
Extremely flexible for all business areas
Benefit from this in connection with ZOHO CRM
But don't use the API yet

Nachteile

At the moment I can't think of any details there. We are really very satisfied. With a few subscriptions everything has worked very well so far.

Vorteile

Was much better than Chargify or Recurly, as there was no % taken from the subcription.

Nachteile

The fact you couldn't embed/create your own hosted pages using Zoho Subs without a long form

Vorteile

There is a great product dev team behind this product that is eager to get any issue resolved in a proactive manor. If you find an issue, they are sure to help you find a solution.

Nachteile

It's is tied to Zoho Books. It would be nice if it integrated into other accounting platforms such as Xero or Quickbooks, especially in the US.

Reports could be a little more robust.

Vorteile

I like the ease of use and integration with Books and Paypal

Nachteile

I don't like that you can not export the client information including their cc numbers if you want to.

Vorteile

Easy recharge, integrations, automation, and communication

Nachteile

glitches in the system that do not apply payments correctly or do not allow the customers to pay via forte

Vorteile

I have found it easy to setup and use and the interface is well laid out and intuitive.

Nachteile

Have problems with some of the payment gateway solutions and not integrating well. But that may well be due to the limitations of Paypal

Vorteile

I appreciate multiple integration capabilities.

Nachteile

Having to purchase different packages of features that should already be included

Vorteile

It is user friendly and could take care of the invoicing needs in my organization.

Nachteile

There are some areas that still need manual intervention - example; I cannot prefix the email recepients in cc when sending the manual reminders.

Vorteile

This allows 'groups' of plans, with add-ons, and coupons specific to those groups. Pricing, recurring transaction managements, and their new widget works wonderfully. Connects to invoices and shows customers who have signed up. Allows for setup fees and one-time fees if you need them.

Nachteile

Widget needs a little more options, and there needs to be a better 'preview' and way to do test transactions.

Vorteile

I am satisfied for my journey with ZOHO.

Nachteile

Support and its timezones.
No prompt responses when urgencies.

Vorteile

Easy to use and add new subscription, mobile apps is cool

Nachteile

Less flexible in terms of modifying subscription

Vorteile

The customer service is awesome! Someone is always available to speak over the phone right away !

Nachteile

I wish you could have 1 email address associated with various different customers vs creating 1 customer and having multiple subscriptions under one.

Vorteile

it has many options by default which i required, easy to use..

Nachteile

After creation of a subscription, we cant edit all the feilds, that make to delete the old subscription and creation of new one.. we cant have two products in a single subscription.

Vorteile

Good support
Good software integrated with other payment system like Gocardless, Stripe, etc.
Full solution with their Zoho CRM

Nachteile

More detailed dashboard with more stats.

Vorteile

Like all the options available and easy to use

Nachteile

Can't think of any reason right now but will let you know

Vorteile

We had a short list of needs: easy to use for non-technical folks, affordable, and able to handle recurring charges. Zoho fits all three, and everyone on the team finds it easy to use.

Nachteile

This isn't a valid complaint, but the UI is a tiny bit dated. But the software works, and I don't particularly care that it looks like 2016 software and not 2019 software. When I say "a little bit dated" i mean a little bit. Literally, no one should care about this.

Vorteile

Very responsive support.
Integrated with Zoho Books and CRM - a mature product with many users.
The API's
Able to handle both CC card and non-CC card customers

Nachteile

Still quite a new product in the Zoho family.
More custom reporting always helpfull.

Vorteile

I really like the system and the features. Easy to use and I adapted very fast.

Nachteile

Perhaps more options for communicating with the client, in addition to sending e-mails.

Vorteile

I recommend this wonderful tool, which saves me a tremendous amount of time and has become an indispensable assistant. He will automatically track who subscribed to the newsletter, and who, on the contrary, unsubscribed.

Nachteile

Strongly lacks the normal support of the Russian language. If the developers came to our market, it was worth taking care of it.

Vorteile

Easy to configure subscription plans & discounts.

Nachteile

Hard to customize as per our requirement.

Vorteile

easy to use, does what it says , solid and reliable!

Nachteile

not being able to have the same email be allowed to have access to multiple portals

Vorteile

I have the ability to create a web widget and place it on my website so If I have a high call or ticket volume, My customers can still get their subscriptions started.

Nachteile

That I cannot integrate with more payment services. Stripe is the only provider that I can afford that is integrated because the rest charge a fee.

Vorteile

The product is easy to use and adaptable, it works really well for me, it works great with CRM and Books from Zoho.

Nachteile

Helpdesk is not always easy to reach. Its relatively new this product and I think they are still improving on it and adding new functionalities. Needs more interaction between currencies.

Vorteile

The constant and unwavering support. Speedy reports and ability to
get help while in the application via an active chat like.
The reports are excellent and very fast.
The modules are integrated and priced well below the competition

Nachteile

After using Quickbooks for 10 years I am at a loss to find anything negative.

Vorteile

Integration with Zoho Books and Zoho CRM, test environment

Nachteile

It took a while to get setup, when we set it up we didn't find much resources available to help us implement.

Vorteile

It does what it needs to do without being a hassle, although it will bug from time to time. The interface is friendly and quite easy to use. We use this internally for recurring subscriptions and so far, no major issues have been brought up.

Nachteile

Whenever we run into an issue, we contact their support team and the responses are great. The issue is that they take time (which to a certain extent is understandable) to answer. I believe that this is due to Zoho themselves and not this exact software.

Vorteile

Good for handling monthly subscriptions

Nachteile

not supporting API integration properly.

Vorteile

Zoho Subscriptions is probably the most effecient and cost effective way to handle subscription based products for anyone that doesn't have that ability built into their site/systems already. I researched a lot of companies and Zoho was the cheapest overall, and while they lack in some areas, they make up for it in their cost and willingness to help.

Nachteile

I wish that some of the more advanced features were available as add-ons to lower plans. I also wish they had some better ways to integrate with a company's existing website/domain, as well as some type of page builder or form builder to help in that regard too.

Vorteile

This tool is capable of much. I use it in everyday work, studying analytics. But he copes with many tasks in an automatic mode. This is an assistant you can trust. He will do all the work and do not have to constantly adjust it.

Nachteile

Security, of course, first of all, but with authorization in your personal cabinet you need to do something. To tolerate it further simply it is impossible. Through time to come it is possible only with the third attempt.

Vorteile

Easy to setup, good product pricing features

Nachteile

Would be nice to have a website embed feature.

Vorteile

Zoho Subscriptions is far from complicated .After a short training you are good to with using it . It links up nicely with the payment merchants we use . Adding invoices from Zoho Invoice is seamless .

Nachteile

You can't really integrate it with software that isn't Zoho's .Adding new customers requires a lot of data entry.

Vorteile

Simple yet powerful
Allows up-sale (and downgrade) of subscriptions
Ability to charge for subscription add-ons
Straightforward

Nachteile

No way to correlate between subscription and a specific customer user. This means that you either have to do it on your side or have all users use the same subscription plan.

Vorteile

It was easy to use and has many very nice features. I actually did like the software just do not ty to ever cancel

Nachteile

They charged me for two consecutive years after I had cancelled and I had to despite it with my CCrd company. What a scam. they never answer the phone and it takes days to get a call back

Vorteile

serves purpose at moderate cost.
serves purpose at moderate cost.

Nachteile

not much customisable.
not much customisable.

Vorteile

It's easy interface. When a customer receives the subscription email and can easily sign up. The clear display is nice.

Nachteile

There was perhaps a need for more detailed options however overall this was not really an issue. I found it to work well overall.