Avantio – Bewertungsseite 3

Vorteile

+ Great onboarding (about 10h training)
+ Business can run well on Avantio
+ Great customer support (in normal work week working hours)
+ Can set up a booking engine
+ Reliable booking system (except for bookings made minutes from each other)
+ Good integration with PriceLabs

Nachteile

- Limited flexibility in creating customized reports
- No customer support over weekend
- No app
- Minor translation (ES - EN) and UX issues

Vorteile

The software allowed us grow from 5 units in 1 city to multiple cities and country service provider. Reasonably priced and simple enough to use. Recent add ons to the software also and upgrades planned , I would recommend it if you're in the business for sure.

Nachteile

That I am not using all its features. I am hoping to improve on this and with my team

Vorteile

Con Channel Manager integrato, l'interazione con i portali diventa semplicissima. Il VRMS è intuitivo e molto dettagliato, in modo da poter rispondere ad ogni esigenza. La sezione Harmony che automatizza le comunicazioni ai clienti ed ai proprietari permette di ottimizzare i tempi e rendere la comunicazione più professionale.

Nachteile

La parte amministrativa e contabile può forse essere ancora migliorata in modo da poter rispondere ad esigenze particolari.

Vorteile

Comprehensiveness, reliability and excellent customer support. Ease of synchronization with revenue management tools

Nachteile

Weak responsiveness for mobile, technology still in the process of updating

Vorteile

Integration with other apps its a strong asset, but needs to improve two ways integration.

Nachteile

Technology is not reliable. Now and then there's a mayor feature that stops working, which makes our company lose money and provide a poor guest experience.

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Gründe für den Wechsel zu Avantio

Vorteile

It's a complex tool that covers several daily tasks. The company adds new features as our industry evolves. Couldn't live without it today.

Nachteile

As it is a complex software it takes some time to get an overview and to know all of its functions. But that's really not a "cons" and should be something you should expect.

Vorteile

Muito intuitivo, sempre a ser dinamizado com mais e novas funcionalidades. Quanto menos se espera, a equipa Avantio surpreende outra vez com mais um upgrade

Nachteile

Gosto de tudo

Vorteile

Easy of use. Channel manager integration. Calendar management.

Nachteile

Accounting features not totally customized for Portugal. Some features not yet ready for Portugal (eg, border police statements,...). Insuficient differentiation of user-access with different profiles.

Vorteile

Gestión reservas, interactuación con portales.

Nachteile

Control de mantenimiento inexistente, lento a la hora de incluir fotos y visualicación de las mismas, es importante a la hora de vender lo alojamientos

Vorteile

The product is easy to use and has most things you need to make your day to day running of your business easier. I like that I can reach out to my account manager and have one to one conversations.
The product is also good value for money with no commission on bookings.

Nachteile

Avantio does lack some features I would like but I know they are working on them and I am confident that within the next year I will have all the features I need.

Vorteile

Processo de reservas é fácil e simples. Serviços extra e check-in online.

Nachteile

Comunicação com o hóspede é difícil através do unified inbox.

Vorteile

Pretty easy software to use and manage all the bookings received from different websites. Quite intuitive and very complete also for all the departments (Cleaning, administrations, booking, and complaints)

Nachteile

Nowadays most of our devices are portables, so we do need to be able to log in and check the app out as many times as we need it. But there is some items/features that they aren't available for iPhones making the software a little useless in those devices.

Vorteile

The product is easy to use and it’s a great tool for property managers

Nachteile

There should me more video tutorials available

Vorteile

very complete the ease of daily work. Our favourite is: reservations documents

Nachteile

Easy for use . We are happy on general .

Vorteile

Très facile d'utilisation, équipe performante et dynamique et très à l'écoute, facilité d'intégration des plateformes et des services associés (paiements).

Nachteile

Prévoir juste de sécuriser les acquis, car il y a de temps en temps des bugs, mais c'est un peu la rançon du dynamisme d'AVANTIO

Vorteile

It is very easy to use.

Customer Support Outstanding.

It is very helpful, with just 1 software you can manage bookings, payments, cleaners, owners, accommodations, very easy Channel Manager you can connect with any portal (Booking.com, Airbnb, Expedia, HomeAway, Holidu....) and the website.

They do not charge any commission per booking.

Nachteile

No app available.

It takes too long if you want to change some content on your website because you cannot manage it directly.

Vorteile

Estao sempre a evoluir e a desenvolver novas opções.

Nachteile

Ainda tem pequenos detalhes para melhorar na sua proatividade.

Vorteile

It's been almost 2,5 years since we are using Avantio and it simplified a lot our daily property management. The simplicity of use and the range of services Avantio offers for your business development is essential for the growth of the business. The company expanded significantly during the last years and the reason we never changed Avantio to any other software was it's ability to adapt to our needs and offer effective and fast solutions. In a blink of an eye you can change and edit pictures and descriptions of properties as in your web as on the other channels, group them and constantly follow their occupancy in a selected period of time.

Nachteile

Nothing, as before till today Avantio adapts perfectly to all our needs and we hope to continue this collaboration in the future.

Vorteile

Rapidez, facilidade de compreensão e comunicação,

Nachteile

Atraso na box de comunicação com clientes

Vorteile

It makes all days at vacation Rentals easier and better!

Nachteile

Everything I saw I liked! I definitely recommend it!

Vorteile

We have been using Avantio software since 2015, and the experience has been very positive . Avantio team have helped us to grow our business. Its global solution allows us to easily manage around 165 properties, which has increased our direct reservations. On the other hand, the team of people who work at Avantio is exceptional, they are very professional, proactive and they are always in the moment that you need them. Thank you Avantio team .

Nachteile

Nothing, till today Avantio adapts perfectly to all our needs . We would like to continue working for a long time .

Vorteile

El Planning y el Revenue es lo mejor, así

Nachteile

Informes de liquidación y facilidad de facturación. Intranet de propietario mucho mejor la de Icnea.

Vorteile

Calendário - Facilidade na gestão de reservas e fiabilidade na integração.

Nachteile

Escassez de canais com os quais podemos fazer uma ligação - Ausência de mercado B2B.

Vorteile

Channel manager, gestione del planning .

Nachteile

Poca flessibilità per il mercato italiano: gestione PS e fatturazione

Vorteile

It's been almost a year since we've started our collaboration with Avantio and it didn't disappoint us any minute! While our company was growing we were continuously looking for scalable and optimal solutions and Avantio was a great choice of a software that combined channel manager, pms, booking engine and web page. What we like the most is their flexibility for changes. With the unlimited patience of their support team we were able to implement all our ideas and find the best solutions for our company through our personal experience. We discovered unlimited possibilities to work on our visibility, accupancy, rates, loyalty programs, special offers and much more.

Nachteile

Though we believe it will appear in the future, still worth mentioning - automatic clients recognition system would be a great advantage to the program.

Vorteile

We manage multiple villas in Ibiza and have been with Avantio around 2 years.
Overall the experience has been very positive and the tools and service are the best and most complete I have used/seen (and I've used other softwares). Their PMS & Channel Manager work great and have been a real boost for us.

Customer service is excellent and they & my account are extremely responsive.

Nachteile

Negative: A few parts of the interface could be touched up and improved.

Also Avantio takes a little too long to navigate from one page to another at times.

Vorteile

The software allows you to manage and distribute your product with more efficiency. It's very time saving because you control all your properties through the software which syncs with your distribution channels. Don't bother to upload your properties one by one to the portals. Also any change made to the properties will be synchronised automatically with all portals.

Nachteile

A few features and functionalities could be adjusted to vacation rental needs. A more developed CRM would be nice, which allows you to send your offers directly through the CRM system.

Vorteile

We have been working with Avantio for 2 years already and we couldn't be happier.
I will highlight some elements, compared with other systems we used in the past, they understand perfectly the needs of companies like ours, the client service is fantastic (through online chat) and all this time they haven't stopped evolving their software, adding new portals and new tools to be able to optimize and automate daily tasks.
I would especially like to thank, without belittling the rest of the team, the people who worked side by side with us. Thanks to all the Avantio Team, it is a pleasure to grow with you.

Vorteile

The easy of use; even for someone with little experience in tourist market. Did got professional assistance every time we need it. Feel like you have everything under control. Channel manager connect quickly and easily to most OTA on the market. Booking Sync is precise and safe. Probably to most advance software for vacation rental business. Avantio is up to date with all the latest technologies development of the tourist market and this allow us to get the best performances possible for all our holiday offers.

Nachteile

Nothing to point out. Avantio is a powerful tool for our business.

Vorteile

This software has an excellent interface and very easy to use it.
You can have a connection with the major rental companies like Booking.com, Airbnb, Traumferienwohnung, Homeaway and other. No other rental software has these varieties of connection for holiday apartment. Another important thing to remember is that Avantio doesn't ask any commission for direct reservation. So they don't gain any money on our successful.

Nachteile

I think Avantio is a super software. I can't find any disadvantages. A plus of Avantio is the continuous updating.

Vorteile

It seemed to offer all the features I was looking for to automate our processes. I liked the idea of 1 company resposible for providing my 3 key requirements: Property management, Channel manager & Website.
Other users I spoke to said the after sales support was good. This was an important feature. In fact, the main reason we did not choose an alternative supplier.

Nachteile

Integration was not difficult. Largely because it was the first proprietary property management system & channel manager we have used. The new website was totally new, no integtration.
The software is complex & takes some time to get used to. Continuous development, which is essential, can make some elements appear fragmented. I am still getting to know the full funcionality, but so far I am pleased. Value for money remains to be seen. It is too soon. The policy of charging for certain modules or upgrades, with an activation charge & then a monthly charge, was not used in the sales pitch!

Vorteile

flexibility customizable

Nachteile

The IT team should learn english to be able to converse directly with me for the improvements we did together

Vorteile

We find it very useful.
We just finished a 3 days training and we couldn't be more satisfied! Great team with a complete knowledge of the system and super supportive and helpful! Well done!

Nachteile

The problems we have to deal with are referred to our peculiar agency layout and not due to system's issues.

Vorteile

We have been using Avantio for 2 years . We have found the software to be extremely stable, reliable and it has made a huge difference to our day to day operations. It is easy to use, easy to teach new team members to use and the online support available is responsive and quick to resolve issues.
I don't know where we would be without Avantio :)

Nachteile

The initial onboarding could be a tiny bit easier - but it is worth taking the time to do it properly to save time in the long run.

Vorteile

The customer service of AVANTIO is exemplary: always available, always friendly and, above all, always professional and highly trained! Working with VRMS and Channel Manager is simple, understandable and very easy to use. The transmission to different portals is always correct. AVANTIO is highly recommended.

Nachteile

The costs are relatively high, but you should also be able to increase sales with the software.

Vorteile

Very user friendly. Whith Avantio software everything is automatic giving us much more time to do what we know better, receive guest's.

Nachteile

i like everything, but most of all, i have to say that Avantio team are great, giving me all the help that i need when i need.

Vorteile

We like very much all the functionalities that this software proposes. Especially the channel manager which allows us to promote our properties on many different platforms. It is so much easier for us to deal with one platform instead of multiples. Also we like the fact that Avantio seems to keep investing to offer new functionalities to his clients.

Vorteile

Excellent channel manager and support staff are very helpful. Good initial training and support.

Nachteile

I would like to see an integration with hubspot or similar or one of the apps that allows basic integrations. Also id like to see the mid term
Market and long term expanded as thats not really useful.

Vorteile

I've been working with Avantio for two years. Their software and Channel Manager are exactly what I need to manage 180 properties, It includes all the functionalities that I need to work properly, and Its Channel Manager has a great connection with all the portals we currently work with.
They are always making developments to improve the solutions and to help the companies grow their business.
They also have a great customer service that take care of us. The support center maybe a bit slow but they resolve any incidence in 48 hours.
We are very happy to be part of Avantio!

Nachteile

We needed the exportation to SEF but now they've just develop it, so we can export all the datas of our guests directly from Avantio software.

Vorteile

The tool helped us improve company performance with time savings, organization. We were able to scale with reduced staff and improve our profitability.

Nachteile

Not a big problem, but it would be great to have a support in Portuguese during Brazilian business hours

Vorteile

- Full & very specialized software in the vacation rental industry
- Powerful Owner Management System
- Excellent customer support

Nachteile

The price could be lower but it is a good product

Vorteile

Multi-level management, very valuable reporting area , attractive/user-friendly templates, Simple channel manager syncs with numbers of portals and many other several functionalities.

Nachteile

More training meetings to learn all the AVANTIO innovative features and their full potential

Vorteile

Avantio is the more editable and easy friendly access program for Property Manager. I was looking for a all-in-one solution all these months and finally found Avantio. They are the only one to propose a clear process to manage the monthly payment to owners, to collect payment and clients data. Our wonderful trainer did a very great job with intense weekly training until we were able to manage the software by ourselves. Thank you to our rep.

Nachteile

I am expecting more preferred partners through the Channel Manager...I am sure we will have more connection in the future months.

Vorteile

The Connectivity with the cChannel Manager is fast and simple, it is good that all the information goes straight away to channel, such as photos and apartment profiles.

Nachteile

At the beginningIt is not very intuitive to work with also The information tab is not very organized.

Vorteile

Easy to use - clear and precise - intuitive

Nachteile

Takes a little time to get familiar with it

Vorteile

Nice general features. It's pretty easy to use and to configure. A lot of possibilities and some regular updates.

Nachteile

It's just miss a real accounting system (either in the software or possibility to export data in an other system).

Vorteile

Very helpful, saves a lot of time and effort.
The software is super userfriendly and the support is always keen to help you sort out any problem

Nachteile

Some of the portals even though they are completely sychronizable some information does not synchronize...

Vorteile

The support is great, helpful and efficient.
They also are efficient in terms of connection with our different partners.

Nachteile

Not always user friendly.
The platform should have some enhancement in order to enhance our daily work.
To make things more easy to use.

Vorteile

The PMS!
it Is easy to use and well done for Italian Market.
Excellent customer service.

Nachteile

The booking system and map search is ok , but can be a lot improved.
It is not simple for my guest to choose the right apartment from the list.