Avantio – Bewertungsseite 2

Vorteile

Capacidad operativa muy completa. Todas las funciones que necesito.

Nachteile

Probablemente el tiempo de respuesta en los tickets

Vorteile

We have recently onboarded and have found avantio to be a great ool for our growing business. The staff in onboarding, web development and support have all been excellent.

Nachteile

The onboarding of channel pro could have been better and more detailed.

Vorteile

Confiable, sin duda la mejor inversión que hemos hecho

Nachteile

Precios muy caros para los argentinos y lationamericanos

Vorteile

Could improve the graphic design to make it mote user friendly. Hard to navigate sometimes between functionalities, hard to find them

Nachteile

Hard to navigate, could be more user friendly graphically, functions hard to find

Vorteile

The best vacation rental rental management tool, with the best great team.

Nachteile

Since it is a very large product, it takes a lot of time to add new features.

Vorteile

All in one program that as everything you need in one place

Nachteile

Templates could be more user friendly to edit

Vorteile

Interface is really easy to use and very effective

Nachteile

Sometimes the integration with other partner is not so easy and need specialist collaboration

Vorteile

Son sistema de alojamiento increíble y merece l apena tenerlo

Nachteile

Siempre hay aspectos a mejorar y ellos están dispuestos a hacerlo

Vorteile

The Customer Care experience and the quality of the team

Nachteile

The speed of new updates and the capacity to be in front of the Market

Vorteile

I use Avantio for my management company since 2019 and recommend to all users

Nachteile

The Portuguese invoicing can be improved

Vorteile

For me the the avantio payment is very interesting and a very useful tool, also operations is also a very good tool to use on a day to day basis.

Nachteile

The accounting part needs to be worked on but just heard that it’s the case so I am eager to see the final development .

Vorteile

Easy and friendly to use and I will suggest to all my collegues

Nachteile

It doesn’t calcolate the cedolare secca. Italian tax

Vorteile

Super easy to use and plenty of options for customizarion. Nice interface.

Nachteile

Expensive, especially with all the modules active.

Vorteile

Melhorar todo o processo de gestao da empresa

Nachteile

Algumas ferramentas estao pouco desenvolvidas e que podem ser muito uteis

Vorteile

Personnel accueillant et souriant. J’ai tout de suite était à l’aise avec leur equipe. L’organisation au top

Nachteile

Le temps de réponse des tickets est parfois un peu long

Vorteile

La plataforma es muy completa, podemos trabajar en todas las areas de forma conjunta!

Nachteile

Es muy fácil de utilizar. Es una plataforma amigable

Vorteile

Easyly use for channel manager and booking system

Nachteile

It is difficult to connect by api, the documentation is not really good

Vorteile

Integración y agilidad. Customer service

Nachteile

En general está muy bien, solo nos complica la diferencia de horario

Vorteile

La simplicité du logiciel L’ergonomie Les sujets connectés

Nachteile

L’espace propriétaire Le procès de recherche de disponibilité Le multi compte

Vorteile

El trato directo con los trabajadores de avantio

Nachteile

El tiempo de espera a veces en los ticket

Vorteile

Uma ferramenta indispensável no nosso dia a dia na empresa. O meu parceiro de negócio.

Nachteile

Por vezes a comunicação com o suporte técnico não é tão rápida como gostaria.

Vorteile

Really easy to use. Integrating sistem with different chanels

Nachteile

Lack Quick assistance. It would be useful to have a contact Like on whatsapp to communicate

Vorteile

Llevamos años trabajando con ellos. Hemos probado varios PMS y son la tecnología que mejor cubre nuestras necesidades

Nachteile

La API aún puede mejorar… esto ayudaría mucho a poder realizar integraciones propias

Vorteile

Works really great in all of their assets: CM, PMS and booking system

Nachteile

Nothing to say about the program itself. Very solid overall

Vorteile

Las estadísticas y como esta todo integrado

Nachteile

Al principio nos costó adaptarnos la capacitación fue buena pero quizás no estábamos listos para tantos nuevos conocimientos

Vorteile

Fácil de usar, intuitivo.Versátil y accesible

Nachteile

Helpdesk, poco operativo y resolutivo.limitado

Vorteile

Calendar options and portal connectivity

Nachteile

Not very user friendly for beginners and gets a bit complicated for not so experience

Vorteile

Love the integrations and how simple our processes are now. Revenue Calender is a great tool.

Nachteile

Long connection time from purchase. We used the time to learn though.

Vorteile

Es muy completo. Tiene todos los módulos que necesitamos para funcionar correcto.

Nachteile

Nos gustaría que esté más orientado a nuestra región.

Vorteile

Bellissimo strumento utile per tutto ciò che concerne il vacantion rental

Nachteile

Uno strumento ottimo per lavorare bene oggi

Vorteile

This kind of service is well needed if you want to optimizate your business. The more I know avantio the more I'm surprise with the number of services from avantio.

Nachteile

The API connection should be a bit easier, it should be more preparated for that option and easier to implement

Vorteile

Elegir un sistema y tecnología confiable es muy importante para sacar adelante un negocio, gran partner.

Nachteile

Es muy buena, la verdad no tengo quejas al respecto, mi equipo trabaja muy bien con ellos.

Vorteile

La conectividad que tiene con los principales portales

Nachteile

La navegabilidad y sincronización de ofertas podría mejorar

Vorteile

Software incredibile innovativo servizio clientisempre presente

Nachteile

Mi trovo molto bene con il funzionamento

Vorteile

Software muy útil! El onboarding muy fácil. Channel Manager con variedad de canales

Nachteile

Por ahora no tenemos quejas. Ya veremos más adelante.

Vorteile

Extremely user-friendly this is not a complex PMS however it does it all!

Nachteile

The only con that I can come up with is that I didn't fund them sooner!

In Betracht gezogene Alternativen

Hostaway

Warum Avantio gewählt wurde

LiveRez did not match the level of excellence I required for our future guests and owners. Our website was constantly down and the PMS was incredibly difficult to navigate.

Gründe für den Wechsel zu Avantio

The level of support I knew I would get, the quality of the website I will receive.

Vorteile

Easy to raise a ticket & get the support you need

Nachteile

It is frustrating how often Avantio has slow moments. It really halts the progress.

Vorteile

The front end booking system works well, however the system is to slow and a bit inconsistent in the layout.

Nachteile

Back-end such as settlement to owners, statistics and invoicing are rudimentary. Hard to get hold of people at Avantio, the staff is not allowed to give out their phone numbers, believe it or not ;-)

Vorteile

Me encanta el cruce de datos que proporciona , la facilidad de uso y lo cómodo y fácil que hace el trabajo diario.

Nachteile

A veces es un poco lento y las solicitudes de cambios tardan en gestionarse. Pero la atención es muy buena

Vorteile

o apoio que tivemos inicialmente na integração do software

Nachteile

A falta de resposta nos últimos meses para reunir com o gestor para alguns esclarecimentos

Vorteile

Really great software solution for our company. After using KIGO, which unfortunately was problematic from start to finish, I was dreading implementing another new product. But I was pleasantly after my colleague implemented it including the AVANTIO software within 1 month. AVANTIO was the best decision we've made in terms of software. There is just so many solutions to choose from and selecting the right one for your needs is very difficult. We made the right decision and couldn't be happier with them!

Nachteile

the owner statements don't completely generate the way we won't them to without doing some minor re-jigging. This is probably due to the complex way we arrive out commission figure rather than the fault of AVANTIO.

In Betracht gezogene Alternativen

Lodgify

Warum Avantio gewählt wurde

KIGO was riddled with bugs, crashing websites and alot of empty promises. Aside from that, they were bought out and their commission structure went from a per property fee, to a % of all bookings. This would have been a atleast a 20x increase in the monthly subscription. Insanity!

Gründe für den Wechsel zu Avantio

Avantio's account manager pursued us strongly. I had a good feeling with him and the product very quickly. To add, the price was very competitive and the software a very powerful tool.

Vorteile

Full and correctly synchronized connection with many portals - minimum danger of overbooking. The integration was well organized, onboarding specialists available and very helpful, Avantio Academy very useful.

Nachteile

Payment features missing for Croatia (strict laws demand certain aspects of payments to be perfectly executed).System upgrades/maintenance performed on Mondays, limits the use of Avantio when most needed after the weekend.Slow response - once clicked, takes several seconds for a new window to opet/pop up.No possibility to enter net prices of homeowner`s whose properties we manage - additioanl costs for software for issuing bills. Therefore, no way of creating financialy transparent documents from Avantio.

Vorteile

La facilidad de uso, la cantidad de opciones y herramientas que tiene, su servicio de Soporte, su atención al cliente en general, el que una vez al añoi hagan durante dos dias Avantio Academy para mejorar tus conocimientos sobre el mismo, las Partnerships.

Nachteile

Nada, ya que me parece un software muy completo

Vorteile

This really is a very comprehensive piece of software that allows, you, the rental manager/agent to keep on top of all the essential functions of your business. Areas of excellence, to mention a few, would be the automated payments/refunds, unified inbox, scheduled messages (aka "Harmony"), channel manager, and the semi-automated reporting to the Guardia Civil of guest information and to the Hacienda for Modelo 179.

Nachteile

The least favourite thing about the software, is not actually the software itself, its in choosing the right time to switch software! I don´t think there is ever a perfect time, but if you are used to a fairly basic piece of software, be warned that switching to Avantio should be left to a time when you have a few months of reasonably "quiet" time to get to grips with everything.

Vorteile

- Great API connection to all bigger portals with no downtime
- Much better homepage design than our former provider
- family owned company
- provides all we need to have our apartments on an attractive homepage, on various plattforms, manage cleanings
- Syspay as an integrated payment provider makes it very easy to charge your clients creit card with one click
- harmony for automated email communication is great and reduces your workload
- great support (always, Alexia is the best)
- the guest area is a new development that will decrease our workload again, when the guests from around the world start to accept it as the main communication tool.

Nachteile

- The loading speed of our homepage is partly not sufficient. avantio should make suggestions to the customer about image reduction and the like.
- Statistics which are important for me as a manager could be improved.
- the cooperation with pricelabs (pricing tool)and syspay(payment provider) is very good. but these two are the only ones that allow full functionality in cooperation with avantio. this dependency should be broken. Because in the end we chose avantio and not pricelabs. (Syspay was only listed as an example, the cooperation with them is really great. probably the best payment provider for hospitality operations on the market)
- the pricing tool is not as good as it could be better

Vorteile

Beaucoup de points forts: un écran d'accueil qui récapitule les arrivées, départs, demandes en cours etc.., synthétique. De nombreuses passerelles vers tous les plus grands portails: Booking, Homeaway, Airbnb, Holidu et pleins d'autres en fonction des profils recherchés. Des modèles et des moyens d'automatiser les réponses aux locataires, les confirmations aux propriétaires etc... et dans de nombreuses langues.Possibilité de paiement en ligne. Nous avons aussi notre propre site de réservation en ligne...
Mais au-delà de cela c'est une équipe qui vous emporte dans son projet de start-up en vous permettant de découvrir les nouveautés du secteur, qui sait se mettre à votre portée et qui organise des évènements une ou 2 fois par an permettant de rencontrer des confrères du secteur et d'échanger les expériences avec eux. Du coup, la croissance est au rendez-vous !

Nachteile

Beaucoup de projets en cours de développement, du coup, il peut y avoir du retard pour certains d'entre eux notamment si les évolutions de la législation obligent à revoir les priorités. Il est vrai que développer un outil à visée mondiale ce n'est pas facile. Nous avions par exemple espéré l'intégration de la signature électronique, qui commence à peine. La comptabilité a pris pas mal de retard aussi mais cela arrive maintenant et nous soulagera par rapport à nos obligations légales.

Vorteile

L’état pure, l’ergonomie. Le développement constant du produit

Nachteile

Jamais assez rapide , le guest restant trop exigeant

Vorteile

This is by far the overall best professional Vacation Rental Management Software. Its not as flashy , colourful or as easy to use on the first day as most of its competitors, but it does pack more features, options, configurability, reports and more than all its competitors. We know because we spent over 9 months evaluating all options on the market, and time after time were frustrated. Each competitor was impressive in one or two areas, but very weak in others. Avantio impressed us in most of the categories that were important to us: Channel Manager, Calendar Sync, Reservation Manager, Multiple Calendar Views, Customizable Templates, Autoresponders, Owner Login area, accounting , Customisable rates, Mobile Friendly web booking modules, Credit Card Processing, Online Booking and much more!

Nachteile

Currently no Phone App - for admin or for Guests.
The software is not 100% configurable to every business, but I imagine thats impossible!
Does not handle prebooking communications within the software
Accounting module does not sync to Quickbooks

Vorteile

Équipe réactive, logiciel facile d'utilisation et complet.Après plusieurs années d'utilisation, Avantio va toujours en s'améliorant et supporte bien techniquement la charge importante de travail en temps réel avec plus de 80 appartements.

Nachteile

On apprécierait un peu plus de possibilité de personnalisé à la carte certains rapports et de développer un peu plus la connectivité avec les portails et le marketplace.

In Betracht gezogene Alternativen

Guesty

Vorteile

Une équipe dynamique, soudée et soucieuse de ses client

Nachteile

Pas toujours evident de l utiliser à 100%