SAP Concur – Bewertungsseite 2

Vorteile

I like how easy SAP Concur integrates into my everyday life. I do not have to think about it for expenses. Take a picture of the receipt, create the expense and submit at the end of the month. No more piles of receipts.

Nachteile

Since I work primarily from my mobile devise some of the little thumb nails of the receipt images are a bit small and can be hard to see.

Vorteile

SAP Concur automates over 80% of manual accounting tasks such as AP, AR and GL.

Nachteile

I have had no bad experience with this program and I use it on a daily basis.

Vorteile

Useful tool for expenses within a large organisation. It allows for a two tier check with managers and notes to be left on.

Nachteile

With the claiming of VAT fuel it can struggle to fully understand if you have claimed back enough over multiple receipts. It often wants it to be done over just one.

Vorteile

Mostly I like the user experience - the platform is easy to use and very well organized.

Nachteile

The only thing that I have noticed is that when approving it aways returns to the "expenses" queue.

Vorteile

SAP Concur has a mobile application which allows me to track and manage expenses in real-time which eradicate fraud.

Nachteile

SAP Concur is not available on App store but I was able to download from SAP website.

Vorteile

It is very user-friendly platform that one can use. You can easily submit requests for travels, expense reports, book flights and hotels with just a few clicks. It also has a mobile app support where you can easily upload receipts and submit expenses.

Nachteile

The customer support is not the best. If one is calling the phone line sometimes it can wait up to 20 minutes for an agent.

Vorteile

I use SAP Concur on my mobile phone to manage expenses such as travel and spend which enhance compliance and eradicate fraud.

Nachteile

I only dislike that SAP Concur lack robust capabilities for global enterprise expense management.

Vorteile

Swift and easy to use when doing your expenses with taking pictures of receipts making it the best in my experience!

Nachteile

Never had any issues with using this so none to mention

Vorteile

What I most liked about SAP Concur was the expense reporting and easy receipt photos upload.

Nachteile

I can’t recall anything I least liked about SAP Concur

Vorteile

It connects to other delivery platform so when I order or ride something, the receipt automatically gets updated. You can automate approval workflows and integrate with corporate policies ensures that expenses are processed quickly, while maintaining compliance with internal policies.

Nachteile

SAP Concur's interface to be cluttered or not as intuitive as other expense management tools. Limitations in customizing the platform to meet specific company needs or workflows without the help of technical support.

Vorteile

It's a secure and very straightforward tool which simplifies all traveling costs and invoicing.It is basically created to sustain all it's users even for the one with the small business.It reduces paper work and it saves alot of time.You can clearly see all your expenses data in one place.With SAP Concur you can submit and approve your expenses reports.

Nachteile

Everything about this software is incredible .No cons.

Vorteile

When onboarding new customers SAP Concur has a seamless integration of expense and travel management. The platform is convenient and accessible and has a wide range of features.

Nachteile

The user interface is somewhat complex to use. The desktop version is not as intutative as similar products. Concur risks falling behind its competitors.

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Vorteile

ease of use and flexibility. It allows for quick processing

Nachteile

I like it all . There is nothing I do not like?

Vorteile

With a lot of training it’s really detailed

Nachteile

You have to really pay attention and it could be really hard to navigate sometimes . One of the other ASM are still struggling

Vorteile

Our field users did not have a hard time logging into SAP Concur.

Nachteile

It wasn't easy for us to update our own information in SAP Concur without it de-syncing the export. There were also extra fields that users had to select N/A for on many transactions. Adding extra clicks and time, which lowered employees ambitions in completing their expenses.

Vorteile

Ease of use on both mobile and desktop applications. The softwares ability to sync with Credit Card providers and receipt tracking has made business travelers expense report creation and submittal much easier.

Nachteile

At times some of the pre configured alerts set forth by ones organization can be hard to understand and overcome.

Vorteile

SAP Concur is pretty standard in the industry for that purpose. It has a few features and functions that can justify that market share. I enjoy the widespread connections between apps I regularly use for business travel (e.g., Lyft, Uber, our travel agency app) and Concur. As soon as my ride is done, there is a new expense available that I can add to my report. Most fields for each item are filled out correctly, so I only need to add the missing items. I also don't need to scan the receipt or attach it somehow. Speaking of connecting - that's the second significant advantage. While doing my expense reports on my desktop computer, I can quickly log onto my mobile app and take a picture of a receipt I don't have digitally - e.g., the bill from my restaurant visit. Both work simultaneously - so I don't get logged out if I use the other channel.

Nachteile

SAP Concur has improved its UI over the last few years, and it looks a lot more modern than it was before. Still, a few things are a bit old-school—for example, the view of an expense. I also approve reports for my team members, so I must open each expense and check the fields. At this point, this is still the old grayish windows-95-style form with the chained properties. What's possible can be seen when you enter an expense. Here, you see the properties in a somewhat modern design.

Vorteile

SAP Concur has long been the industry standard for expense reporting and travel management, and so it was the natural choice when we were looking for a new expense platform several years ago. The sales process was straightforward (no negotiation or haggling needed as their price is their price), and implementation was planned and handled well by the assigned Concur team and our internal resources. Adequate training was provided for both administrators and end-users, so rollout and adoption of the new platform was pretty seamless. User experience was generally positive even if the platform was somewhat dated and not as user-friendly as competing options.

Nachteile

Unfortunately SAP Concur's customer support, particularly during the disconnect process, was abysmal. When we requested the disconnect, we were offered no guidance or information from our customer success team re: how/when to download archived data, even after multiple requests by phone and in writing. Concur ended up disconnecting our site prior to making the download available, making it impossible for us to get to this critical data. We had to jump through countless hoops to get our site reactivated, download all the data, and then request another disconnect. In total, this debacle lasted almost five months. Could all have been avoided if the customer success team had communicated, responded to inquiries, and simply followed what I have to believe are well-documented Concur procedures for assisting clients through the disconnect process.

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Vorteile

What I appreciate most about SAP Concur is its ability to streamline and simplify the entire travel and expense management process. The platform's integration capabilities and robust reporting features make it an invaluable tool for businesses looking to manage their expenses efficiently

Nachteile

Maybe it should be more user friendly especially when we add the tokenization transactions and the air tickets as the single air ticket fare gets splits into multiple entries and we need to track all of them manually.

Vorteile

The interface was very intuitive, so it was convenient to use.

Nachteile

There are many functions and when you try to download Bill of material, you need to know a lot of commands, so it was not easy to access.

Vorteile

Used for expense logging and CRM. Comprehensive training and information available.

Nachteile

Not necessarily a negative but given the vast range of features available, if not familiar or trained on its use can be daunting to use at first

Vorteile

the easy-to-use product with all business needs, including invoices, expenses, and business travel planning and requests. it helps in checking and analyzing all your expenses and also helps in managing compliance.

Nachteile

Nothing, it's a very good tool. there is nothing to dislike

Vorteile

I enjoy the ease of change with SAP Concur Travel. My preferences are inbuilt into the program which saves me time by presenting travel options that most align with my needs.

Nachteile

I would have liked to be able to use canceled points and tickets for personal travel when non-refundable business travel gets canceled.

Vorteile

The ease and convenience of SAP Concur makes expense report tracking, submission, and reimbursement painless.

Nachteile

Honestly, I've used quite a few systems over the years and SAP Concur is right up there with the best of them.

Vorteile

I like that it is a very straightforward and easy to upload the receipts and it takes everything from the receipt itself, no need to input manually. Also, it is very easy to prepare an expense report and submit for reimbursement. It can also be used for online tickets using the accounts and can also be used for expense management, for storing invoice receipts and accounting. I overall recommend it for all organizations.

Nachteile

Finding the grants account for payment is a bit tricky but with future updates and training, it can be overcome.

Vorteile

SAP Concur is easy to use for end users. The expense reimbursement process is simple and straightforward, directly sending the reports to managers/accounting to approve. In addition, the availability of two-factor authentication keeps our users' financial reports secure.

Nachteile

I have nothing negative to report on regarding this application. Setup was simple and it is easy to use.

Vorteile

SAP Concur is a very easy to use software, and it allows you to look into your own expenses as well as a broad range of reports to analyze the companies' expenses as well

Nachteile

Sometimes there is a lag in looking for certain reports but this boils down to information that is being loaded.

Vorteile

The synchronization of the transaction records is very up to date and fast. It is also reliable as an expense management tool. I also like that it provides access to check traveler profiles and records, which helps a lot with work needs.

Nachteile

Recently, the system was updated so that if receipts are uploaded before the transaction record is created, they are sometimes recognized as debit instead of credit. It would be better if the accuracy and document generation could be improved.

Vorteile

Uploading receipts and categorizing expenses.

Nachteile

Customer Support
Reports
Implementation
Integrations

Vorteile

E' bello per la possibilità di avere a disposizione diversi programmi da utilizzare, permettendo quindi di poter svolgere più task allo stesso tempo.

Nachteile

Il fatto che spesso il sistema non sia performante come ci si aspetta, spesso capita che ci possano avere dei problemi senza una motivazione giustificata, come per esempio il fatto che a volte il programma intero si chiude in automatico, senza che io abbia finito di utilizzarlo.

Vorteile

Gestion automatique des notes de frais et reçus téléchargés.

Nachteile

Bugs parfois constatés sur l'enregistrement des reçus

Vorteile

1. Excellent interface for end user
2. Quick action
3. Can upload large files
4. Very secure

Nachteile

1. App is not very user friendly
2. Needs authentication even for remembered devices
3. Can’t change approvers specially when he/she is OOO

Vorteile

I think Concur has really evolved over the years. I have used it at four different companies as early as 2011 and I love how it has become more intuitive. It also integrates with other services well, which shortens the time to get an expense report done significantly. I cannot imagine having to use another app for expenses.

Nachteile

Sometimes I get confused how to use a rarely used function, such as itemization. I think there could be better training for users, either by bite sized videos or in app pop-up training windows maybe..

Vorteile

Easy to use, easy to upload receipts and choose the type of expense. Also easy to get approval and see where the expense report is in the system

Nachteile

Allocation of expenses to a specific unit or business area is much more cumbersome than I would like to see. There are lots of steps to that, and it's not all that intuitive, so I've had employees miss the allocation entirely

Vorteile

Nothing. The updates have increased the workflow time from users logging in, creating expense reports, approving expense reports, travel, expense report visibility. It all takes much longer to accomplish these steps after the update.

Nachteile

The new 2FA is a time consuming and not helpful for iPhone users. It should not take more than 30 seconds to log into a webpage but now SAP Concur takes minutes. Also, the updated expense report takes forever now that you removed the feature of adding multiple expenses at once. The size of the page is not suited well for laptops and requires too much scrolling to see the page. Way to many mouse clicks now to move around the webpage. It used to be fast and easy, now it "looks" stylish but requires far more time to move around the webpages.

Vorteile

Very easy to create a business travel expense for approval and dedicated emails are sent at every stage of approval process which ensures no important notifications are missed out
The process of creating expense reports is very easy and the support of mobile app makes it more helpful as all expenses, bills etc can be directly uploaded using the mobile .

Nachteile

There are just too many menus and options in the UI and as a end user you might not require many of the options a simplification of the UI so that there are only limited features for the user to select from would improve the user experience

Vorteile

The expense management side of it and the option to provide our company policy list to Concur to implement into audit rules / flagging policy exceptions/

Nachteile

Wish the reporting was more robust and integrated better with Intacct without going through third-parties like Wipfli.

Vorteile

integrated expense claim and travel booking system

Nachteile

very cumbersome way to search for hotels in a city as it's not alphabetically listed

Vorteile

You can create and pay for the whole itinerary (mostly) in one go.

Nachteile

It's slow, and the interface is outdated, makes it a pain to create a trip, it's doable but janky, and the filters for flights could be simplified.

Vorteile

SAP Concur is very easy to use for managing invoices. I like how it is on a website, so you can use it on any computers instead of having to install.

Nachteile

Authenticator is needed. Of course, it does provide a better security. However, sometimes, it does stop the work flow if the person that has the Authenticator code is not working.

Vorteile

SAP Concur is one of the best tools for managing expenses that keeps every dollar spent managed. SAP Concur is easy to use and has a beautiful user interface, and it can be easily integrated with existing systems.

Nachteile

There is nothing to dislike about SAP Concur, it is a great software, but SAP Concur is user for company bases I wish they could design a version for single users.

Vorteile

With SAP Concur I can create accurate, detailed expense reports, automate expense management processes, and have visibility anytime and anywhere. I can submit and approve expense reports from anywhere via the mobile app.

Nachteile

The AI technology, incorporated in the platform can be challenging. When taking a picture and uploading the receipt information, Concur doesn't always correctly capture the information which can lengthen the process.

Vorteile

Easy to use and all I need to know included at the help desk

Nachteile

I do not have any issued with Concur at all. Perhaps the time out part.

Vorteile

Concur is very easy to use and reports are generated in a timely manner

Nachteile

There is nothing that I do not like about the program

Vorteile

It's also highly safe to use on any gadget, thanks to the necessity of a passcode. The expense is generated instantly thanks to the receipt upload function in Expenseit. This makes dealing with the massive monthly spending reports a breeze.

Nachteile

Especially when it comes to making travel arrangements, Concur could use a more user-friendly design. Once a day and time have been selected, it would be great if the flights could be filtered more precisely.

Vorteile

There’s nothing tedious and time consuming like carrying out repetitive tasks. SAP Concur automate repetitive accounting tasks which save time and reduce errors. Mobile application help me work on the go from anywhere over the internet.

Nachteile

For a while now, I haven’t encountered issues on SAP Concur. I wholeheartedly congratulate SAP vendor for such move.

Vorteile

User friendly, easy to use and has explanations to each and every step

Nachteile

nothing at this point, all the questions I have their is am answer in the help files

Vorteile

Well organised, simple, and the function that scans receipts and fills in the fields for you makes it even easier to deal with travel expenses.

Nachteile

Can take a while to process the images of the receipts.

Vorteile

I like that it was fairly simple to teach to our employees and that there is an integration that allows us to import those expenses directly into our accounting system.

Nachteile

I wish that you could input all of the information needed on just one screen before moving the expense to an expense report. I also wish that each user would have the ability to set a default card instead of it being cash.

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Vorteile

I like the efficient response and timely turn around when submitting receipts. The updates are easy to follow.

Nachteile

Initial set up was time consuming. Once the app was set up then everything went very smooth.