4,7
Gesamtbewertung
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4,7
Gesamtbewertung
Bewertungen
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Quincy
Quincy
  • Branche: Hochschulbildung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 7.11.2023

The Success with SetMe

Vorteile

I appreciate having access to macOS machines from a company we trust and highly value, Techline. In perfect timing, this product became available when we needed to white-glove a few projects with our macOS fleet.

The road map they provide shows an encouraging and tentative timeline for implemented features. We look forward to the unattended access, session transferring between our team, and branding/customization!

Nachteile

It's a new product, so with that comes bugs. But customer support has been exceptional (shoutout to [sensitive content hidden]) in responding to issues, so we are thankful for this product.

Graeme
  • Branche: Bau
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.9.2024

Rapid bug fix resolution

Excellent. Not often you experience such good customer support nowadays.

Vorteile

I was having an issue when using SetMe where my machine would act like the CTRL button was being held down. I logged a ticket and support quickly identified a bug in SetMe when using the KeePass autotype feature. They came back to me a few days later to advise a fix had been pushed out. I opened SetMe and sure enough update was waiting, completed update and issue was resolved.

Nachteile

I don't have any issues with the software now but I would love to see Android and iOS support in future.

2 von 2 Bewertungen

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