4,7
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4,7
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Bewertungen

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Jary
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.9.2019

Excellent Software

I have had a phenomenal experience. For more than 2 years I have been using the program everything has been going well and improving.

Vorteile

The ease with which I can use the software is what I like most.

Nachteile

At first I didn't really like the calendar form but then it was improved.

Antwort von 365villas.com

Dear Jary,

Thanks for your kind words.

Yes, earlier this year, we built again entirely from scratch our All Properties Calendar. We spent close to 6 months on this, and we appreciate you mentioning it. General feedback across the board from our users has been wonderful.
Even large agents can easily see all their properties on a single page, filter any combination of properties and other info they wish, rapidly scroll through dates and customize default views, dimensions, and other settings.
You can click on any dates you wish to instantly block, book, produce a quote, change rates, or make notes in a booking. We've woven much of our Reservation Manager logic into the calendar, effectively making it a self-contained reservation manager for those who prefer to work directly from calendars.
Our goal was to make this one of the industry's very best All Property Calendars. We believe we've done that, but the innovation will always continue!
Regards,
The 365villas Team

Beantwortet am 24.9.2019
Gina
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.3.2024

Bets support you could ask for

Fantastic! Very happy and would recommend to everyone.

Vorteile

365 is always making great updates and the support is world class! They are so helpful and lovely do deal with

Nachteile

I didn't like the layout of the emails but I understand this is an upcoming update :-)

Antwort von 365villas.com

Dear Gina,

Thanks so much for the great review, especially for the feedback on support. We did indeed refresh the layout of our emails making them now modernized and giving users more flexible controls and room to work. We hope you like the changes.

The 365 Team

Beantwortet am 9.5.2024
Frank
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 7.5.2020

Funcional CRM system

overall we are happy with 365villas and we are now exploring more possibilities that the system offers. We can make more use of the system and we will do so. Perhaps we have more comments later, but we can address them to our account managers. Very happy we have personal account managers dealing with our queries. Thank you [SENSITIVE CONTENT HIDDEN] !!

Vorteile

All our data can be centralized and most of the business can be dealt with from on platform. This is very handy and saves time.

Nachteile

Not being flexible enough with creating contracts. For example, changing the format of the contract, per client as not always we can work with the same contract. Also we would like to be able to choose between a contract with prices and one without prices if for example a booking is added through a third party channel like Airbnb. Then we want to create a contract through 365, but without prices.

Antwort von 365villas.com

Dear Frank,

Thank you for your review. You raise an important point, which is that EVERY 365Villas user has a dedicated account manager. We think service is very important and the account manager role provides and extra layer of strategic support above and beyond our hardworking help desk team.
Our rental agreements are very customizable, but it is true the cost of the booking cannot be hidden at this time. In regards to contracts, we're launching a full blown owner contract module on our platform later this month, which we're very excited about, so stay tuned.

Regards,

The 365Villas Team

Beantwortet am 17.1.2022
Sascha
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 20.1.2020

Great Product!

Very good! Have been a happy customer for years already.
One point of improvement; Would appreciate a call once and then to explain new features and developments.

Vorteile

Functional design and very easy to use.

Nachteile

If anything that I don't like about this product is that it is not tailored to the Spanish market and its legal necessities.
Also, sometimes the interaction with the channel manager creates discrepancies.

Antwort von 365villas.com

Dear Sascha,

Thank you very much for your review. If there are particular necessities for the Spanish market you can share feedback on, we'd love to consider them. To confirm for other readers, our system is fully available in Spanish, and we do also offer two separate integrations that for the required Police reporting of guest details in Spain. Since you left this review in 2020, we have since implemented dedicated Account Management coverage for all our users. Hopefully, this has helped with the more proactive communication you requested in your review.

Thanks for using our platform and for being a loyal customer for all these years.

Regards,

The 365Villas Team

Beantwortet am 17.1.2022
Jacqueline
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.5.2019

Great Service, Software and Ease of Use

We have grown substantially since moving from an excel sheet and emails to the 365 Software. In 3 years we went from 15 properties to 35. It is very nice to be confident in the software as you grow, its a nice peace of mind to have, and one more thing to not have to worry about as we increase our revenues and number of apartments.

Vorteile

I have used 365 Villas over the past 3 years, and could not be more happy with my choice to use them as our core reservation management software. It is easy to use, syncs with many platforms, allows us to have a booking engine on our website, so we can get direct bookings, and the customer service is FANTASTIC! They have adjusted things in the past as they were growing and so were we, to accommodate our needs and they always work with a high level of honestly and respect of their clients.

Nachteile

The air bnb messaging does not sync yet with the software, but reservations and the two way syncing works great! I believe the messaging feature is coming soon, as 365 is constantly improving the software and options offered.

Pablo
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.6.2019

Just great system and customer service

In overall, I have been working with 365 villas for 3 years and it is a reall nice system to control almost everything about the holiday rentals. Also, I am really happy with the support from the customer service as they are very efficient and quick when having a question or issue.

Vorteile

It is a very good system for the company that I am running in the holiday home field as everything is set it in this platform and it saves me a lot of time and headaches.

Nachteile

The amount of times I need to log in because the session expires so, sometimes, I am doing some changes thinking that I am logged when I am not.

Stijn
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.11.2018

365villas is the best PMS software on the market!

I wrote a review of this excellent product in 2016 and after two years of experience with 365villas, I am very happy that I can confirm my review. Thanks again to CSR and is great team for their product support, customer service and professionalism.

Vorteile

I am still very pleased after using 365villas for different years, still convinced that this is the best PMS software on the market.

Nachteile

Using this system different years, I can confirm that this PMS has no cons.

David
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.2.2019

This is the best out there.

Since we have been using 365 our business is growing and our customers and clients are very happy.

I researched a lot of similar options and by far 365 is the best platform, easy to use and covers all the details of our vacation rental business.

Vorteile

They have an all in one solution from accounting to reservation management.

Nachteile

Nothing everything is great. The platform is easy to use.

8 von 8 Bewertungen

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