Spotler CRM – Bewertungsseite 9

RSS handles thousands of accounts with ease and manages my todo list effectively

Pro's
Excellent support service where requests are turned around quickly. A godsend
Flexible reporting
Email marketing now added
Fantastic for storing important customer docs in the cloud and not messing around in filing cabinets.
While the product is fantastic and the cost, the customer support is the icing on the cake that makes the difference. Thank you RSS.
Cons
The search facility is only really effective if the syntax is exactly as recorded on the system but this is only a very minor gripe.

A New User

We switched to Really Simple Systems from Salesforce because it aligned with our needs more closely in terms of cost, service and adaptability.

My personal experience with the support team has been amazing and surpasses all my experiences with Salesforce.

Highly recommended. We use it to manage our niche offshore financial advisory practice and have found that it meets 95% of our needs 100% of the time.

Simple as it says

I introduced this as a start with plans to progress to a more detailed system at a later date. As a small company RSS has everything we need, we may never need to move over to another system.

Easy to use & good customer service

We started working with RSS this summer & have been happy with our choice. Its easy to use, support is of a high level, they have an API allowing us to bake RSS into our processes to get more efficient. And we can run CRM, Sales/Marketing & Support via RSS meaning our entire customer facing team is working off one product. RSS makes life easier for us.

Simple Is the key

Delivers More Than Promised!

New to Really Simple Systems, but I once owned an online software service for over 10 years and without hesitation my experience with the support at Real Simple Systems is what my company strived to provide ourselves.

Fantastic support all the way up to Mr. John Patterson himself. Something that I did not receive from 3 years with both Salesforce and Goldmine.

I am enjoying the learning curve and look forward to seeing more features as this company expands.

Great software - has made a huge difference to our productivity

crm user review

I am a new user to this system and not having any experience previously I have found it very user friendly and intuitive to set up and use.

Great System - Good people and easy to use!

We're using the system to try and centralise our 20+ regional sales people and have found the system easy to use and great value. We had to make a few tweaks to suit our business and found the team responded quickly and nothing has been too much for them - so far!

Really Simple - Anyone can use it!

Easy to use

Excellent tool

We've been using RSS for 18 months and it makes a large difference to our business. All customer information is stored and reports run for scheduling engineers workloads. The customer support is great and they are very quick to resolve issues. I love that I can move screen, items and fields around to make it the best view for all staff. very user friendly. If only we could have recurrent tasks, it would be perfect!

It does what it says on the tin

Weve been looking for a CRM system for years now and having used ACT and Goldmine previously we came across Really Simple Systems. We needed a sales tool to track, record and monitor activity. As the title suggests RSS does exactly this and the support is second to none. Priced competitively and you only pay for the modules you require and the users you require. True value for money with superb back up!

Great CRM!

We have been using Really Simple Systems for some years now and we don't regret it. The system is intuitive and easy to use, and we enjoy having both sales and marketing tools all in one place. The customer service is excellent; everyone is very helpful and quick to solve any issues we might have. We are also happy that RSS takes into consideration our thoughts and challenges when enhancing their system.

Really Simple Systems

Really Simple Systems - Customer Review

Found the Really Simple Systems CRM to be exactly what we were looking for - user intuitive; simple but effective to implement and deploy across all business functions and the back-up support and service from the customer support team has always been exceptional.

Would highly recommend this system for any business serious about putting their customer at the heart of their delivery.

Great CRM Tool, Just awaiting the new version.

RSS is great. It offers pretty much everything you could want from a CRM tool, if slightly clunky at times. From what I could tell at the release of the new version, it seems like a lot has been improved and may issues have been resolved. The customer service and support is really second to none. Everyone's always been very supportive and happy to help, whatever the issue.

An excellent web based CRM solution

We have used Really Simple Systems CRM for over 8 years and found it to be a stable, effective system. Since the email templates for email campaigns have been updated these have been a lot easier to use. The support staff are always really friendly and helpful, nothing is too much trouble. We will definitely continue using the Really Simple Systems CRM for our business.

Easiest CRM

Great CRM with loads of functionality. Just missing some connectivity features but the support you get is exceptional.

Relaible adaptable and excellent customer support

We have a rapidly growing company and RSS has allowed us to expand the company on the back of extremely sound systems and processes. We have been extremely impressed with the versatility of the system and the back up support.

The system now allows us to send out all communication by email.

We simply could not have grown our business without this system

Nice & Easy

I have used a number of CRM systems & the biggest compliment that I can give "Really Simple Systems" is that theirs is nice & easy to use. Which as any sales person will tell you that is what you require most from a CRM system. You have enough on your plate that when you sit down to do your tasks you want to complete them as efficiently as possible.

CRM FOR CUSTOMER DEVELOPMENT

This is our first experience in utilizing a program like this and I must say it is one of the more user-friendly programs we reviewed. Not only is the program itself easy to use but the customer support was even a bigger selling point. Between the support you receive and the follow-up web seminars that is offered this program is second to none.

Great, great CRM

I've been a client of RSS for nine years and I have nothing but praise for them.

The Support is second to none from the CEO downwards...the product has continuously developed and grown over the years and we love it!

Thanks guys!

Rich

Broadly lives up to its name! Not without its flaws, but as a starter system for dummies, it's...

Pros: Quick to orient, straight forward to use. Fantastic, super-responsive and ultra helpful customer support.

Cons: Analysis dashboards in email marketing module are inconsistent - this needs development. Email marketing templates are v. inflexible. True - they are 'really simple' to use, but they also look 'really simple'.

Does what it says on the tin!

This is just as the title suggests - A really simple system! Easy to navigate and can do most of the things that we need it to, offering reports and statistics. All this at a very reasonable price.
I would recommend this to anyone about to use a CRM system for the first time. You will wonder how you ever managed without it!

Very Easy to Use and Good Response from Customer Service When Needed

We had to wipe our entire database and re-upload it. Instead of traipsing through the entire site to try and find a solution to our problem we wrote a quick message and the staff helped us all the way.
Thank you very much

A Lightweight, simple

RSS is a system to grow with. You can start small and tailor it to your needs, then as your company grows, your CRM will grow with you. It's a nice system that I enjoy using with a few little additional features that help with the extras in the role. I would recommend this to any small-medium company.

This is a wonderfully simple system which works well for us

The data transfer was excellent, we found the service at every level in the company to be first class, highly responsive and very time efficient.

We rate this company very highly on all levels

Easy to get to grips with, & has most of the functionality of larger CRM's I have used in my...

Simple to use, and has a nice simple layout.

The cons are the timeout which I cannot seem to change to more suit my working style

A great piece of software!

This software helps me to manage and prioritise weekly targets and goals. It is such a great tool to use and allows me to keep on top of things, especially with clients.

Thank you for your expectional online service and we will continue to use your software for many years to come.

Very nice product. Easy to use. Extremely helpful.

Really Simple System

Very effective, simple product.

Its what CRMs were originally invented for with out the un-needed bloatware associated with the bigger players.

Everything is great with the system and the support

A very good system with great support, the reporting system does anything that you want it to do and lI dont think I ever found anything it couldnt do. The cost is very high compared to other systems and other systems offer nearly as much as really simple solutions.

Customer Service

Not sure who 'John ' is but he very kindly resurected me from the dead. Having let my account lapse it was supposed to be buried out there in the ether, however, John kindly dug me up and I'm back! Now to get on using the product which so far has been great!

One of the Best Value CRM systems I have used

Overall good not too complicated

The Girls there cant do enough over the few problems Ive had over the past months

Very thorough over and beyond the call

Well done

RSS make it easy, the software is perfect for our needs

So glad I chose this system, its so customisable. The support is really good, RSS respond straight away and work with me to understand my needs. Our system is now live and become our main reporting tool, I couldn't be without it now.

Customer Review

I find Really Simple Systems very easy to navigate and use. The functionality of the system is very good for what we use it for. The customer support is also very helpful when called upon and tends to respond in a timely manner.

Really Simple Systems

It's a good system to get organised with our clients and monitor our sales & marketing activities. It's changed the way we work.

It's great to be be able to pick up the phone and speak to support when needed.

Everything but process...

Solid CRM system

RSS is a great CRM system to use, with good functionality, easily customisable fields and helpful customer support. It also features a useful email marketing bolt on for sending online campaigns.

Does the trick

Works very well if you need to organize a time to follow up with your customer database.
The only real problem is that inputting information and organizing tasks can be daunting.

As titled, a Really Simple System to use for the businesses CRM needs.

RSS's CRM system is a simple but effective CRM with an excellent customer support team who have always been superb with any inquiries or development requests we've raised.

Simply the best

Having worked with a number of Crm systems, I was pleasantly surprised by the ease of use. Task management simplifies the whole process ensuring nothing is overlooked

A good piece of software

I tried many online CRM even Salesforce but Really Simple Systems was well really easy to use.
The importing of data was and is the best that I have seen in a while.

Easy CRM, for small business

Really Easy System is efficient, and for everyone. A bit of common sense , willing to have a reliable software everyday for following up your prospects. I loved it .

Business worthy

Great thus far with a few minor changes it will work great for you. I always look for ways to utilize this software even more and they are up for the challenege.