Clover – Bewertungsseite 2

Vorteile

I like how universal the system is. With the numerous options for how to serve costumers.

Nachteile

The product gets quite pricey with additional costs and transaction fees. This can cause issues when dealing with small businesses and/or tight budgets.

Vorteile

A piece of equipment failed because of their crash and unable to use the system basically out of business until it is fixed and I had to pay for it. It’s been over a week already looks like another week.

Nachteile

Very unreliable I had a business you better have a back up system like Square and an iPad and a cash register

In Betracht gezogene Alternativen

Warum Clover gewählt wurde

Gründe für den Wechsel zu Clover

Vorteile

lo amigable del sistema a la hora de facturar

Nachteile

hasta ahora no tengo quejas del programa

Vorteile

n'a pas un bon service en français
Ils m’ont chargé plusieurs mois sans service
Ils m’ont envoyé deux contrats Je ne suis pas en mesure de payer pour rien.
Vraiment je suis tannée

Nachteile

Je n’ai pas les produits, il sont bons mais je ne sais pas

Vorteile

easy to set up and easy to use also the customer likes it

Nachteile

they trap you into a crazy long contract

Vorteile

Admite todas las facilidades para cobrar con los distintos medios de pago.
Podes seguir los reportes por email

Nachteile

solo que cuesta dar de alta el cobro por código QR. La atención al cliente es un poco complicado

Vorteile

It's pretty easy to use and makes processing payments pretty seamless

Nachteile

Can be a little glitchy at times and I have had to turn away customers because it wouldn't work.

Vorteile

It is very hard to find anybody that will want to work with a second amendment business. I was suggested Clover and was doubtful. When I contacted them they were extremely nice and told me they were all in on providing for a second amendment community! Setup was a breeze and ive never had a issue with them!

Nachteile

I've not had a negative experience yet. So i cannot complain

Vorteile

Was informed I was sent to collections before it became it extravagant amount to owe.

Nachteile

Horrible costumer service. One guy was completely rude. Everyone has accents and are difficult to understand. Could not afford the monthly billing fees which I was not forewarned about so got an NSF notice from my bank and was sent to collections. The process of trying to complete the compliance paperwork was so tedious, took so long, was full of technical jargon and could not get any assistance with it.

Vorteile

I like the ability to send credit card invoices directly to clients that are encrypted.

Nachteile

These guys cannot be trusted. My dollar volume is close to $1 million a year and my average sale was between $2500 and $5000. I do tax consulting.

When Clover suspects anything on your account, they will hold your money. They will also take their fees out of your account without paying you. I have had $90,000 on hold for Eight days so far. Clover is unresponsive, they don’t give me a timeframe of what’s happening, or anybody to talk to. My rep is in Arizona, and California, and I would avoid her like the plague.

Vorteile

Its design is very attractive, and it feels good when you have it in your hands. It has a good grip. Processing is very fast.

Nachteile

The cost for each machine could get a little expensive.

Vorteile

Nothing at all. They shut down my account without any notice.

Nachteile

Customer service, service itself, sales representative

Vorteile

NOTHING, ABSOLUTLEY RUBBISH NOTHING MORE TO SAY

Nachteile

EVERYTHING, NO AFTERSALE SERVICE, FOLLOW UPS OR EVEN CONTACT....

AVOID AVOID AVOID

Vorteile

It is easy to use and offers great reporting tools.

Nachteile

We have encountered some customer service issues at times.

Vorteile

Clover is the easiest to use, most dependable, most reliable POS application out of all I have tried. US based support and competitive pricing.

Nachteile

They take the fee out after the deposit instead of before like most of the others do.

Vorteile

SUPER QUICK AND EASY TO ACCEPT PAYMENTS, EVEN GOOGLE PAY AND APPLE PAY

Nachteile

PUTTING IN THE RECEIPT PAPER IS A LITTLE TRICKY SOMETIMES, CAUSE IT WILL GET SIDEWAYS.

Vorteile

I have nothing good to say. Worst experience.

Nachteile

Everything but especially sales, customer service

Vorteile

Works with the credit card processor we have had for years, which have better rates than any other company we have quoted.

Nachteile

We've had multiple days of no service within the last couple months. Customer Service is horrible.

Vorteile

The thing I liked most about clover was how easy it was to look at past payments.

Nachteile

The things i liked least about Clover was the fact that we weren't able to process refunds online.

Vorteile

Logiciel pour TPE bien intégré au système de caisse Comelin, les fonctionnalités sur le TPE sont nombreuses et la navigation est intuitive.
Le prix est également très attractif.

Nachteile

Quelques bug parfois le lendemain de MAJ mais l’équipe technique est réactive

Vorteile

I like the service when it works, it's easy to use and integrates with our software, just don't make any changes to your account

Nachteile

Cardconnect support is non existent - spent 6 weeks trying to change bank accounts with no help, support or answers. Customer support is somewhere else, can't get anyone to help they just read from a script, don't listen, and have no capacity to help

Vorteile

Our bank migrated from Payeezy to Clover. The migration was easy and was done without our input.

Nachteile

Our bank migrated from Payeezy to Clover. The migration did not migrate all of the previously existing credit cards into the clover account causing over half of our recurring payments to fail the next month.

In Betracht gezogene Alternativen

Warum Clover gewählt wurde

Gründe für den Wechsel zu Clover

Vorteile

I do enjoy and I am grateful for Clover. I do because Clover is a nice way to get points and it is a reward system when you go get points, check in, and get deals/promos with restaurants and cafes. I like when you can get the ability to order and pay for your food and drinks.

Nachteile

I wish for some restaurants to expand and be open to Clover for nice deals, promos, and rewards to give back to customers for sure since at the end of the day, support is the key for support.

Vorteile

Very Little worth mentioning in the whole process

Nachteile

Cant do some of the services that they claim it can. Very long contract.

Vorteile

terminal features only, Android app works well, easy to use

Nachteile

Clover support is a piece of garbadge, we had the machine since last 3 years, this time the payments were not deposited, we were told that [sensitive content hidden] Suppervisor will call back in 24 hrs to 48 hrs, but its been almost 2 weeks, no one called, neither our payments were deposited or clear, i called 8 times, & i was kept on hold for many hours, then i tried live chat, & was not replied, they are suppose to call back & solve our issue, but no response, very disappointed, very pathetic services, will never recomend,

Vorteile

nothing at this point our credit card machine is been down for over 3months we are still being charged for it our money is on hold for over 3 months all this because a customer mad a dispute one illegitimate dispute.

Nachteile

customer service sales per ( [sensitive content hidden])

Vorteile

Easy to use, no hassle, fast and efficient.

Nachteile

Nothing bad to say. All my uses have been a good experience.

Vorteile

I can't find any benefit of using this company, whenever you call, you have different answers for the same question again and again.

Nachteile

Stay away from Clover, they don`t have an explanation about their charges, they take out money from your account at any time. The sales rep told me I could cancel my services at any time, but when I requested to cancel my services they said I have to pay $500 for cancelation.
I have a very bad experience.

Vorteile

Efficient to keep count and check inventory. Easy easy to navigate and see sells and profit

Nachteile

The thing I disliked about Clover was the screen was small.

Vorteile

Clover is a very easy POS to use. Would recommend to anyone.

Nachteile

I did not have any cons while using Clover

Vorteile

I like Clover's discount for non-profit institutions like ours. We got the POS system on a 50% discount and they waived the monthly fees. We only have to pay fees per transaction.

Nachteile

While we do not have to pay a monthly fee, we do have to pay $0.10 per debit transaction. This was higher than compared debit companies, but in the long run it will still be worth the amount we use it.

Vorteile

It is very easy to set up and physically looks good.

Nachteile

At times the handheld unit feels clunky.

Vorteile

Nothing at this point. Nice fancy machine but over priced nonsense

Nachteile

The money they just randomly take basically thieves more crooked then the government

Vorteile

Nothing. I haven’t been able to use the product in the 2.5 months of owning it.

Nachteile

Horrible communication, customer service, stupidly expensive, no refund policy. They don’t even care if you can’t use their products.

Vorteile

I love that it is user friendly, the applications that can be added to it are great, and the POS works perfectly for us! It is always very easy to use and we are thrilled that we got it when we did.

Nachteile

The only real complaint I have about clover is the support team. I have been on hold for 20-30 minutes at a time while I am unable to accept payment. Granted, this has only happened a few times, but it is inconvenient when it does happen.

Vorteile

Easy to use. Easy to setup (although not as easy as Square). A lot of businesses use it so it’s easy to train new employees.

Nachteile

System is a little pricey compared to Square.

Vorteile

Don't fall for this company, worst customer service ever seen . Sales person got into contract . He didn't tell anything about contract and blocked my number and stopped responding to my emails .i have tried contacted clover to resolve this . They just keep on passing the buck saying. That it's third party . Don't fall for it worst company ever.

Nachteile

Don't fall for this company, worst customer service ever seen . Sales person got into contract . He didn't tell anything about contract and blocked my number and stopped responding to my emails .i have tried contacted clover to resolve this . They just keep on passing the buck saying. That it's third party . Don't fall for it worst company ever.

Vorteile

It seemed promising, but nothing was as it seemed at the time of purchase.

Nachteile

No Customer service, or support.Unable to contact anyone associated with the company.Repeat billing for services and equipment MONTHS after closing account. No way to fix this situation since no one is at the company working.WOULD NEVER RECOMMEND to anyone outside restaurants.The equipment is account, and sales person proprietary...if you would like to sell it or pass it forward to another business person, that is a WASTE of TIME: It is not allowed since your equipment and services are linked to the original sales person only and are not transferable.

Vorteile

The sales person from more than a year ago was wonderful and flexible. It was because of him that I chose Clover.

Nachteile

Their outsourced and non US based support centers for the most part were difficult to work with AND extremely difficult to understand. While English is not their native language, knowing they have to offer support and guidance to those of us who are most miss the mark entirely.

Vorteile

Clover est un logiciel qui me permet de gérer mon entreprise. Il m'aide à gérer mon stocks de détail, a vendre et à analyser les ventes .

Nachteile

Clover ne présente pas de problème pour mon utilisation.

Vorteile

Seems like Clover is built for any type of business taking payments

Nachteile

Pricing can be a little more competitive

Vorteile

Clover was easy to use for the novice user, as you could have pictures associated with each product to make it easy to navigate. The platform was very straightforward and there was little opportunity to make mistakes, thus a vital resource for any business needing a portable POS.

Nachteile

Keeping in mind this was a while ago and changes could have been made since, but we noticed once we expanded the menu options on Clover to include our entire set of offerings, the app began to experience issues with too many options. Sometimes it would freeze, other times certain products couldn't be selected. It was certainly iffy at times.

Vorteile

Clover is an easy to use and cheap platform For those just starting to take digital and credit card payments

Nachteile

Clover lacks a little but it is the cheapest

Vorteile

It does everything it promised, a bit better $ fees than other options.

Nachteile

The touch hardware i've used didn't feel right, a bit slow/buttons not at the usual place we are used to.

Vorteile

Great company with a variety of POS options for our business account holders.

Nachteile

Have been told my our members that their fees are a little higher than some.

Vorteile

It's very easy to use, and I love how it accepts so many kinds of credit cards and forms of payments!

Nachteile

I don't like how sometimes it will take a few tries to read a card, which can make customers desperate and annoyed.

Vorteile

The credit card reader devices themselves look great aesthetically, very clean looking to have stationed out on a public facing area. After payment is processed you sign on the screen which is quick and easy for both the customer and office. We are also able to accept Apple Pay through it which everyone likes. The handheld device option makes processing payments in other areas of the office fast and easy. Very easy to set up as well for someone with limited technology experience.

Nachteile

Occasionally the tablets will not work and need system rebooting. A hard reset usually takes care of this for us. It would also be great if you could control the receipt print out instead of all or nothing as some people want them and some do not.

Vorteile

The ease of use and the reports were very important.

Nachteile

They are constantly making updates that creates problems for the user. CS support is not helpful and depending on who you get can be downright nasty.

Vorteile

Clover has a very clean and user-friendly design. It took some getting used to when implementing our Cafe POS system and the use of tabs, but it has become very simple after the initial learning curve. Our sports facility has an easy time selling skating time, skate rentals, and some small retail items using this device. It is easy to refund and add discounts as an admin, and easy to set user privileges. The reports are helpful for bookkeeping and understanding how many attendees we have for a skating session or the number of skate rentals sold.

Nachteile

Utilizing Clover with a cafe was tricky to navigate initially. The tab system was not the easiest to implement, but we have grown more used to it with time.

Vorteile

They have integrated scale that makes me use their pos

Nachteile

They have the worst customer service and their sales reps are fraud