Yelp Guest Manager – Bewertungsseite 2

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Verifizierter Rezensent
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 13.7.2018

I always use Yelp!

Vorteile

The app is really easy to use. So making reservations using the app beats having to make a phone call for reservations. You can also receive message updates regarding your reservations.

Nachteile

Not all the restaurants listed accept reservations. I noticed Yelp is slow to update information on restaurants that have moved to a new location.

Krista I.
Krista I.
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 2.4.2020

Used it multiple times for reservations

Good- I plan to continue to use it.

Vorteile

I like yelp res. because i was able to see different restaurants and decide where I wanted to eat/reserve. My husband and I use it often when we travel-especially for NYC.

Nachteile

There was not very much that I did not like about the program/reservation.

Nibaruta
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

3
Bewertet am 16.3.2021

Useful but need revamp

There are many things that need to be improved on side of the user such as allowing them to track digitally reservations or any other means that confirming to the user that the restaurant is aware of your reservation

Vorteile

It's used in a place that you don't know that much because sometimes you have no idea of how much of a rush restaurant has. The layout is nice and kinda easy to use. Reservation having images and reviews at the same place is an extra feature.

Nachteile

one drawback is that not all restaurants are on it so even is something useful you might not find your favorite or wanted a spot on yelp. Happened multiple times that restaurants didn't receive/see the reservation. Once a reservation made u receive an email but you do not have another way of tracking the reservation.

Verifizierter Rezensent
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 12.9.2019

Super cool option to save you time

This is overall such a great resource for the average consumer! A must try for you during your next free time!

Vorteile

Yelp has always been a great resource for me to figure out more about the places around me and especially in regards to food options. Now this yelp reservations is an awesome tool for you to get ahead of the game and plan out your day and evening effectively to save you time and maximize your fun! Use it quick and easily with the app!

Nachteile

The app did have a few glitches at first, but recently it has really been on par. It’s honestly at about the same level as other options out there, but I think more people using it and putting out reviews could really help point them in the right direction.

Linda
Linda
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 24.9.2020

Yelp Reservations

Overall it's a great application and easy to use instead of waiting on the phone to make a reservation.

Vorteile

This is one of the easiest ways to look up business operation hours and services they offer. It also provides customers to opportunity to write a review about their experiences in real time.

Nachteile

I have not yet to experience any issues with this software. It's simple to use and offers detailed information.

Jennifer
Jennifer
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 6.5.2020

Yelp Reservations!

I think its useful if you are not already used to open table, which has a much more user friendly interface. Yelp fell short for me there.

Vorteile

So, what I did like about this I suppose is that its relatively user friendly, they also offer some good tips for restaurant goers.

Nachteile

I felt like at times it was tough to see what times were actually available, so not as easy as open table. I would say I prefer open table

Elio
Elio
  • Branche: Öl & Energie
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 25.11.2018

Yelp Reservations. A new useful feature for yelp.

My overall experience has been positive, I use to make personal and business meal reservations.

Vorteile

Yelp Reservations allows me to make online restaurants reservations in an easy way without spend to much time looking. Also, Yelp also offers good advice in terms of places nearby to eat, categorized by type of food, cost and rating.

Nachteile

Several restaurants are not yet affiliated to this systems, so the feature is not available for all or them. Also Yelp reservations could improve if the menu of the restaurants are available in their site.

Elizabeth
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.2.2020

Need Help? Use Yelp!

All in all, Yelp is an amazing app that has made finding good restaurants easy.

Vorteile

Yelp is a super useful and efficient app that helps you find just what you are looking for. It allows users access to consumer reviews, photos, restaurant menus, fast booking (online reservations), pre-assigned table/seating, current wait times, and much more- to ensure that customers find the right restaurant every time regardless of the occasion.

Nachteile

Yelp Reservations sends you an email confirmation once you have made an online reservation, but does not allow you to digitally track your reservation, which can often make you feel uneasy (wondering if the restaurant received your request or if particular timeslot is even available).

Ben
Ben
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 31.12.2019

Easy to browse restaurants

Easy to make a reservation for your party and to modify changes.

Vorteile

I like that yelp now has a platform where you can review and make a reservation at a restaurant in a new city you're discovering.

Nachteile

Not every restaurant is on here yet, so you don't see everything. The app can be slightly slow, but that may be because of where you are located and how good the internet is

Joseph
  • Branche: Restaurants
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 16.8.2019

Lot of set up intially

Great experience with good customer service

Vorteile

Once everything is pre-set the system pretty much can run on its own

Nachteile

A lot of time and planning is spent setting up how you want your restaurant flow to go

ANDREW
ANDREW
  • Branche: Rundfunkmedien
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 20.4.2020

Great for reservations.

I wish I knew before I could reserve our table on the app instead of having to call in each time. It was definitely a time saver and lessened our worries about getting to the restaurant on time and getting seated.

Vorteile

It was great for planning ahead and making reservations at a sushi restaurant my wife and I enjoy. They even have a policy that you need to check in on yelp on an ipad in the restaurant so it's nice to save time doing it beforehand.

Nachteile

I don't have any major complaints at the moment.

Michele
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.2.2019

Great tool to use when traveling and looking for a good place to eat.

Vorteile

I enjoy the reviews and pictures other users share to help me make a more informed decision on where to choose.

Nachteile

Nothing, I love this app. I have enjoyed everything about it.

Kitan
Kitan
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 15.8.2018

Convenient

Vorteile

This application was convenient and easy to use, way easier than having to call the restaurant and be on hold for however long especially on a busy day. It saves a lot of time. It's also great because of its connection with the main yelp application, so if you were looking for somewhere to eat, you could find that on yelp and make an easy reservation on this application

Nachteile

Some featues function differently between the pc and ipad software

Henry
  • Branche: Computer-Hardware
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.12.2022

Great product!

Great product for online ordering and management.

Vorteile

Great for organizing orders and managing the online.

Nachteile

Nothing because it stands out against all the other software out there.

Jacob
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
4

3
Bewertet am 24.3.2019

Yelp Reservations - becoming more useful but mediocre vs. OpenTable

Overall, Yelp Reservations has been a good experience for me, but I expect it will and can get much better in the future as they work to get more restaurants integrated with their reservations product.

Vorteile

As a foodie living in a city full of great restaurants, I am a big fan of Yelp and by extension Yelp Reservations. It's really helpful to be able to make reservations easily in the app, especially considering that I am often already using Yelp to find restaurants and read reviews. Super convenient and smart update for the platform.

Nachteile

Yelp Reservations, while convenient, is not nearly as widely adopted as OpenTable. This means that I still need to make reservations the old fashioned way via phone or I have to switch to OpenTable in a lot of cases. Hopefully Yelp will bridge the gaps as they continue to grow as a company and build their presence in the reservations area of their service.

jurija
  • Branche: E-Learning
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

3
Bewertet am 19.7.2019

Reservation availability varies

Vorteile

I already use Yelp to look up foods in my own city and when I travel so having the option to book a reservation while I already in the app is great.

Nachteile

Not all restaurants offer reservations from the app - it's rare to find a gem restaurant with reservations via Yelp. Easier to find reservations on OpenTable.

Ariadne
  • Branche: Staatsverwaltung
  • Unternehmensgröße: Selbstständig
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 7.7.2020

Streamlined reservation service

It's an ok app. It's pretty much intuitive and customers don't struggle to make a reservations.

Vorteile

Yelp has been an app that offers relatively honest testimonials contributed by independent users. As a customer, Yelp Reservations is a relief that you don't have to go to another platform just to make a reservation after you look up the business's yelp page for people' honest reviews. I have recommended other restaurant owners to use this for more customers.

Nachteile

I don't know if there's much thing I don't like about this thing yet. I have not personally have had an unpleasant experience using the app. If I am to talk anything, people on yelp are placing their business based on the faith they have in the posted yelp reviews. So as long as this additional reservations service is able to continue providing faith, It shall be fine.

Kim
Kim
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 16.10.2019

Hey, I wonder if this is a good restaurant??

I enjoy leaving and writing reviews for places I have tried. Prefer to leave good reviews but there have been times I had to leave a bad review. When looking for a new place to go it's great to be able to quickly see what the overall vibe of the place is before going in. This app truly gives you an honest opinion of an establishment

Vorteile

Easy to use. Has a large database of restaurants to look up

Nachteile

wish the restaurant could post a reply or a reputable since some reviews are unkind and there is always two sides to every story

Ronda
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 5.12.2019

Easy to use

It is something that is a common name for customers and businesses.

Vorteile

That for the customer its a no brainier. Touch and click and by the evening your out with friends or families having dinner at your favorite restaurant.

Nachteile

I can say I don't have any complaints unless I need to make one up in my head.

Verifizierter Rezensent
  • Branche: Immobilien
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 14.3.2019

Reservations made easy!

Vorteile

let me start of by saying that I come from a big family and finding a place to eat has always been a nightmare. with just a tiny bit of planning and the Yelp reservations app I can book some good places for mu family and I to eat. I have also booked some dinner parties for work on this the night of which I though was pretty neat. pretty simple to use.

Nachteile

I'm the type of person that when there are like a million options to choose from I will take forever to choose something and often times it just discourages me. I would like it if they did not have a ton of options, like when I search a specific area some results that pop up are not what a location I was searching for. That is just personal preference but others might like it that way.

Cami
  • Branche: Immobilien
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 15.8.2019

Yelp Reservations Rocks

Vorteile

I love this app! I make all my reservations on Yelp and have not had one fall through or be a problem. I select the restaurant, time and number of people and once I submit the request, I get a text confirmation with my details and off we go to have lunch or dinner. Great for setting up meals with clients or friends and family. Love love love it.

Nachteile

None at this time, I have not had any negative or less than positive situations while using Yelp Reservations.

Verifizierter Rezensent
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.5.2018

so easy to use while looking up restaurants

Vorteile

I love Yelp Reservations! While looking into options for dinner, you can go ahead and book a reservation right there in the app. No need to use any other app, or even call the restaurant! Turns Yelp into a much more useful tool. Bonus if the restaurant gives a coupon for free app with check in!

Nachteile

The only thing that I don't like is that sometimes Yelp Reviews are biased. Not all destinations have a lot of yelp reviews, and therefore are not as trustworthy. In this case, making a reservation on Yelp before really going to a restaurant is a bit of a risk, but worth it to try!

Megan
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.3.2018

Easy to use

Vorteile

Really like that the mobile app will go anywhere and can also track your location in order to get your opinion on the different places that you go.

Nachteile

I really dont have any cons at this point. Just that new places should get on here asap so they can start getting great reviews and connecting with customers

Verifizierter Rezensent
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 29.10.2019

Makes traveling a breeze

I use Yelp and home and while traveling for work. It's especially helpful when you don't know the area and need a quick recommendation for where to eat and for booking!

Vorteile

I love using Yelp to search out top rated restaurants, food delivery and take out, and to make reservations especially when I'm traveling.

Nachteile

Unfortunately, not all restaurants have the option to make reservations via Yelp, however it always has contact information to follow up on your own.

Verifizierter Rezensent
  • Branche: Unterhaltung
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 29.8.2019

Easy reservations

Vorteile

I love Yelp. I love it even more when the restaurant allows for Yelp Reservations. I trust Yelp's reviews so when I'm able to book a reservation right through the same app - I'm fully satisfied and pleased. So easy to make reservations, edit and cancel them too.

Nachteile

I didn't like that you can't make changes to your reservation when it's less than 24 hours away. I feel like it'd be nice if this were a function.

Holly
Holly
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.10.2018

Yelp is great

Vorteile

Everyone uses Yelp and we are happy to join the crowd

Nachteile

Ads can be deceiving when you are looking for a specific company. The ads make you think you are on the company you were looking for but it is instead a paid ad.

Dana
  • Branche: Restaurants
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
4

5
Bewertet am 25.4.2019

great way to tie into reviews and reservations

Vorteile

Yelp is one of the most visited sites so it naturally helps restaurants. We like using their reservation system as it helps attract new customer base. Typically those who use it for reservations will also use it for a follow up compliment or review.

Nachteile

Having the back end/office side more user friendly for expanding reservation base. Updates via app so we can constantly look and change our books.

David
David
  • Branche: Restaurants
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
2

4
Bewertet am 17.9.2018

Does What It Needs To

Vorteile

It takes reservations pretty easily and I've yet to run into any issues while using these feature within Yelp. I do wish more locations made use of the Yelp Reservations rather than, or in conjunction with, OneTable or RESO.

Nachteile

It's quite difficult to view the reservation you made and/or make changes to it. It's possible to do but not that intuitive to figure out how that's done.

Darshan
Darshan
  • Branche: Einzelhandel
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 6.9.2018

Reserve vacation with Yelp to save money

Vorteile

Best features to save money for reservations to go on a family vacation. Nice description of each place which helps to decide a better place for fun with family.

Nachteile

Maybe include tips to travel different places around the actual place that has been reserved. The search of the actual place will be far beyond and on the top there will be advertisements which is frustrating.

Verifizierter Rezensent
  • Branche: Hochschulbildung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2019

Yelp Reservations is an app makes reservations easy !

My overall experience with yelp has been great and i would recoomend for others.

Vorteile

Yelp Reservations makes reservations easy and it is very user friendly too. Also, as we look for restaurants in yelp , it is easy to do reservations from there.

Nachteile

I dont have anything particular to dislike, but yelp can act clunky on mobile compared to laptops and ipads

rayza
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 6.3.2020

very good for those who are traveling to other countries and states

i found my favorite place thanks to the app and i am satisfied with the suggestions that are close to my region.

Vorteile

The interesting thing is that you can get in touch with the place you want to go and find out what is best for you so you dont waste your time going to a place that is not pleasant

Nachteile

what is missing is to update the app more because it has many indications that there are no more.

Sebastian
Sebastian
  • Branche: Einzelhandel
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.6.2020

Great use this every date night!

I will recommend this to everyone who is either going on a date, birthday dinner, etc and wanting to plan ahead.

Vorteile

The best thing is you never have to worry about waiting for a table ever again with this amazing reservation thru yelp.

Nachteile

Sometimes the downside is that yelp wont have all the restraints you want but it is very helpful and comes in hand.

Verifizierter Rezensent
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
0

5
Bewertet am 26.11.2018

Yelp Reservations - last minute save!

Vorteile

Yelp Reservations makes it super easy to book a spot last minute, without having to hop on a phonecall. This is so helpful for a mom with little ones! Whether I'm tiptoeing around the house during naptime or snuggling a little one to sleep, I can use one hand and not utter a word to reserve a spot at our favorite eatery.

Nachteile

The most annoying part of doing reservations through yelp, I discovered recently, was when I looked up a restaurant online, booked through yelp on the google search page, but then was required to download the yelp app to confirm my booking. Seemed like an unnecessary step, and slowed things down quite a bit longer than i felt it should have.

Kristina N.
Kristina N.
  • Branche: Schreiben & Editieren
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 27.4.2019

Makes reserving a table quick and easy!

Vorteile

I have used Yelp Reservations on a few different occasions. I tend to use Yelp to look up restaurants because I don't always want to eat the same food, so its pretty nice to be able to find a new restaurant and make a reservation right away.

Nachteile

I don't see this ever being a need of mine, but it would be nice to be able to enter the time rather than pick from the times listed. I have noticed each reservation is 15 mins apart. But I'm not sure if that is something that is the choice of the restaurants or Yelp.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 13.2.2019

Super Functional

Vorteile

Does what you need it to for any size party! And I love that its all integrated in the same platform because I use Yelp for recommendations all the time

Nachteile

I don't like the fact that you need a credit card to make a reservation. Not sure if this is for every restaurant but I think it would be better if they made you go through an email confirmation instead

Kamille
Kamille
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: Selbstständig
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 17.3.2019

Easy to use and helpful!

Vorteile

The user friendly detail. It is easy to use, learn and understand.

Nachteile

There are some restaurants who do not participate. It would be a lot more convenient if more businesses were on board.

Madeline
  • Branche: Restaurants
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 2.12.2019

As a restaurant employee this is terrible

It's a pain.

Vorteile

- you can text guests when their table is ready
- easy to look up reviews as a customer

Nachteile

As a host, this software is absolutely terrible. It is SO slow and LAGS!!!!! When moving tables around it doesn't know (I assume this is a software formula) to move a reservation to an open table so things can get overlapped EASILY and you have to MANUALLY move it. It is SOO unnecessary and time-consuming. Open table and switch a reservation when you move stuff automatically and is so much better. When a customer replies to an automated text and they write "stop" yelp will just cancel the reservation even if they don't reply with "3"

Josh
  • Branche: Restaurants
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
1

3
Bewertet am 24.11.2018

Great for users, not business owners

For users it's great, however, their business end needs work. We ended up discontinuing ad service with them, but you can never remove your listing unless your business is closed.

Vorteile

Yelp reservations is great as a user. You can make reservations for local restaurants with just a click of a button. You are able to search different restaurants in the area depending on what you are in mood for, it's great

Nachteile

As a business owner, Yelp is a nightmare. Many times the reservations did not populate on my end. I've had many times where people made reservations but I never got the notification from yelp. Also, they try to sell you advertisements, which is great, however, the stats the sales people give you does not hold true at all. Yes, I got 100 clicks from my ad, but only 1 of those was someone from the town where my restaurant is. The other 99 were very far away, some being on the other side of the country.

David
David
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 16.4.2018

I love the convenience of being able to make a reservation without having to call ahead

Ability to quickly make reservations at my favorite spots!

Vorteile

The app is fairly easy to use. Functionality is adequate and accomplishes its purpose to help me make reservations at my favorite restaurants.

Nachteile

Limitations on number of restaurants (not all businesses use the app). I wish I could use the app the make reservations at any restaurant.

Verifizierter Rezensent
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.2.2019

Reservations with one click

I've always had a positive experience, always simple and quick!

Vorteile

Yelp reservations is so easy to use, it's right there on the side of the yelp page for the restaurant you want if they offer reservations. With one click, you can pick your time and confirm your spot. It's great!

Nachteile

Nothing, this is by far the easiest reservation system to use

Chris
Chris
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2019

Yelp Reservations is Amazing

seamless, easy and smooth. It's a great transition for the end user.

Vorteile

People are already on Yelp. They are doing research, finding places, reading reviews. It's a logical next step to make a reservation for the end user.

Nachteile

It does have a monopoly on it service through it's portal and lack fo competition is a bad thing for future pricing.

Verifizierter Rezensent
  • Branche: Unterhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 27.4.2018

Use to book tables and various reservations for myself and clients

Vorteile

Seamless connectivity between general Yelp to booking reservations. I used to use open table until Yelp made it easier to use Reservations.

Nachteile

Not always available for most businesses I like to frequent. I have had my reservation not actually match when I arrived at my destination.

Verifizierter Rezensent
  • Branche: Vermögensverwaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 6.9.2019

Reservations Made Easy

Yelp Reservations is a modern way to enjoy restaurants. You can reserve a spot right through the Yelp page and it does not take a lot of time at all. Very useful.

Vorteile

Making a reservation for a restaurant is so simple. I already used Yelp a lot to decide where to eat and adding this feature onto my Yelp usage makes my life so much easier. I’m assuming the same goes for the restaurant as well because they have a system managing this area of work for them.

Nachteile

I don’t really have any negatives to comment on. I have friends who are avid proponents of always trying to speak to a live person for these types of things. But I suppose this is all personal preference.

Sharyn
Sharyn
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 12.2.2019

SeatMe Review

Vorteile

This is a good idea in theory but has never really worked out how I feel it should. It is nice to see how many people are ahead of you but that's about the end of the bells and whistles.

Nachteile

I have used this several times and it's a bit frustrating when you show up somewhere that uses the app specifically and people are getting in ahead of you who should've been after you. Maybe that's more to do with the establishment than the app but it seems to be counter productive.

Pawan
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 11.2.2021

Great for finding local establishments and making reservations

Vorteile

The fact that the establishment's menus and other details are right there within the app makes it so much easier to plan an evening out, say. The time slots are available and easy to change if plans change.

Nachteile

I have not really encountered anything negative with this app. But there's always a first time (just kidding! :-))

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 18.1.2020

Yelp Reservations is so Convenient!

Vorteile

It's easy to log in online and be able to make a reservation; I did this for my birthday and it was so easy!

Nachteile

Sometimes there are a few companies that don't really use Yelp, even though they are on there. And sometimes reservations don't match up. I always call the place I made a reservation at to double check!

Michael
  • Branche: Hochschulbildung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 8.4.2020

Easy to use way to make a reservation at a restaurant

Used this to check in to my favorite restaurant(s), and put myself on the waiting list. It was quick and easy.

Vorteile

It's integrated with Yelp, so I can check in and/or write reviews, too. It was super simple to use, and worked just fine. It notified me when my table was ready.

Nachteile

Nothing, really. It did what it was supposed to, and worked great. Honestly, there wasn't anything to complain about, and it was problem-free.

Brian
Brian
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 6.12.2019

Seamless user interface

Overall a good experience can complain it does what it’s supposed to do. I haven’t had any issues.

Vorteile

I like yelp a lot for its application. I like yelp even more that it has this feature for some restaurants. It allows for me to review the restaurant, looks at the restaurant information and from there allows me to reserve Seating for the restaurant.

Nachteile

That fact that not all restaurant has this feature is frustrating. It would be great if all the restaurant had this feature enabled.

Lisa
  • Branche: E-Learning
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.12.2019

Easy way to make reservations

I am happy with Yelp, it's something that I trust and I see that customers trust it too.

Vorteile

I think that it was very easy to use and that was the best thing about it for me. I like things that are convenient and easy and this fit the bill.

Nachteile

There is nothing negative I can think of to write about, everything functioned well and did exactly what I was hoping for.

Verifizierter Rezensent
  • Branche: Immobilien
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 11.5.2018

Easy to Use!

Vorteile

Very easy to use, keeps it simple. Nice to be able to look up a restaurant on yelp, look at pictures and review and then reserve right there without leaving to go to another app.

Nachteile

Yelp sends a lot of spam emails, so reservation emails and updates can easily get lost in the shuffle in your inbox.

337 Bewertungen