Operations Hub

Vorteile

The support is great. The platform is intuitive and has a simple UX/UI design. Data management and contact management feature in the CRM is top-notch in the industry.

Nachteile

It's quite expensive for statups, there are add-on fees for additional features, but it can be helpful as the company grows from mid-to-large business capacity. There are still a lot of features that aren't available that many users are requesting. Hopefully, their developers will release an upgrade soon.

Vorteile

Seamless & nearly immediate integration with our CRM system
Reliability is sure thing
Customer Service

Nachteile

Would be nice if there were means to sync with only certain categories of our CRM, thus alleviating my cell of thousands of contacts I have no use for.

Vorteile

It was easy for me to get some sync tasks done between products in a pinch. I could easily select the products I was using and connect the mapping in a reasonable way.

Nachteile

I can't do any advanced customizations or advanced programming with the tool. I'm not sure how to get some of the mappings customized in the way that I want them.

Vorteile

Simple, it works, and support is great

Nachteile

Adding some other software eg Campaign Monitor into the mix can add to the cost

Vorteile

Piesync is a massive time saver allowing you to synchronize multiple data sets. I do a lot of business consulting and there are several different CRM's I like and recommend depending on use case. PieSync allows me to easily move data from one service to another. It's also very useful for integrating missing features from one program. For example, lets say you are using CRM XYZ but it doesn't offer the mailing list features you want, piesync will synchronize in both directions with over 25 email marketing services. Basically, using PieSync allows you to build out an automated/customized software stack that would be extremely difficult to replicate with automated data synchronization.

Nachteile

Only real con is they may be missing a a few popular apps but they have a huge list of integrations and are adding new apps all the time and they take customer request seriously.

Vorteile

Getting set up takes about 5 minutes and the paid version are quite inexpensive.

Nachteile

Some software packages that other middleware providers work with are not available.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Operations Hub

Vorteile

We are regularly using automation at our company and for our clients. Having proper 2-way sync is tough to come across for all of the SaaS that we are currently using. In some instances, we have made Zapier work to give at least 1-way sync, which is still required at times, but when possible, we definitely use PieSync for our syncing needs.

Nachteile

I have some SMB clients that have a lot of contacts but they are still a very small company. The pricing does start to get pretty expensive especially if 99% of the contacts dont actually change on a regular basis. If you have 100k people in your CRM over time, even if you arent touching most of them, you have to pay for a pretty high tier to keep them synced.

Selective sync is good in this regard if you dont want everyone in your CRM to be synced to say your Help Desk for example, but there are scenarios where this can get pretty expensive.

Vorteile

It's easy to use
Works extremely well
Great Customer Service
Limited bugs
Reduced extra time
Increases the quality of all our data
Great selection of business apps that connect with their app

Nachteile

It takes time to set it up and test the connections. However, less time than other products.
Would like more automated detailed reports on sync issues by transaction.

Vorteile

indispensable 'tool' and great support team

Nachteile

I can't think of any

Vorteile

Seems to be quite capable and does exactly what I need

Nachteile

Had one issue in the very begning where some contacts were duplicated and their support service was able to quickly resolve and fix it

Vorteile

Easy to set up and use
Works great

Nachteile

The Mico Plan only lets you sync one connection.

Vorteile

Totally behind the scene once you set it up. 5 minutes setup time and it works without any further intervention.

Nachteile

Would have liked it to be competitively priced. Especially I run an organization and have all my sales team on highrise but does not make sense to have them all on Piesync because of pricing.

Vorteile

If contact sync is important for you in Nimble - this is for you!

Nachteile

None that I know of.

Vorteile

As Operations Hub is a division of HubSpot, if you use HubSpot's CRM the integration is seamless. The free tier is generous, and Starter plan is competitive with competitors. The two-way sync feature is industry-leading, and this product has matured over the years into a solid tool.

Nachteile

Quickbooks integration can be improved. As it's one of the most trusted invoicing/accounting services available, we were a little disappointed that Quickbooks wasn't a priority integration at time of writing. This may change in the future though.

Vorteile

this software makes life more hassle-free by managing the operations work more accurately

Nachteile

it can include more filters which will make it more easier

Vorteile

Piesync is a really clever app that saves us a lot of friction.
It allows a seamless 2-way syncing of contacts or other data accross the whole app stack.

Nachteile

The list of supported apps is long but we would like to see more of them added.
I suggested some products to PieSync team, but they have not included them yet.

Vorteile

2-way Sync between Nimble to google contacts.

Nachteile

I do not have anything specific to add here.

Vorteile

Our CRM apps are available. Easy to use. The pricing mechanism has become simpler and better since we started.

Vorteile

The application is simple to use and there is nothing to download. So, you can administrate it from any browser. It has always worked with no maintenance required.

Nachteile

There is no faults I am aware of with PieSync. If the integration also synced Google Calendar, that would be even better.

Vorteile

PieSync just does it thing, seamlessly in the background. Having all our databases updated with the same most up to date information real time in invaluable.

Nachteile

PieSync doesn't delete contacts in Mailchimp when they are deleted in Highrise which is a bit annoying.

Vorteile

Highly functional and user friendly

Nachteile

No shortcomings or challenges.

Vorteile

Unlike Zapier - which requires a trigger, PieSync syncs the data live. What this means is that if I update a phone number for a client my CRM I can have it automatically updated wherever I may need it.

Nachteile

I am impatiently waiting for a couple of integrations that I have voted for. Saying that, each quarter they have been releasing integrations with a handful of software choices.

Vorteile

- Public roadmap available to keep us all up-to-date.
- Keeps customer info up-to-date with its intelligent 2-way sync between your other apps.

Nachteile

- Early stages with integrations. Looking forward to more integrations like Paypal, Plutio, Better Proposals, and more.

Vorteile

Fairly easy to use and control who/what syncs between the two systems.

Nachteile

Can't create a name for each sync, so can be tedious if you have a lot of syncs.