Ansarada – Bewertungsseite 2

Vorteile

The flexibility of the product enables the ability to create a bespoke experience for clients, bidders, advisors and the likes without being burdensome.

Nachteile

Some functions i.e., q&a create some additional steps which may be unnecessary.

Vorteile

Ansarada is user-friendly and easy to use! Anyone can learn it in short period of time.The security features protect the confidentiality of documents by not allowing other party to edit, snip and even copy it!

Nachteile

For the Q&A, the sequence of questions could be confusing if the other party does bulk uploading of questions as the question IDs are on random basis instead of numerical order.

Vorteile

Thoroughly enjoyed the communication with the help desk chat function. People were eager to help and always found a solution. Understand there were a lot of request on our end, and the Ansarada team kept good performance throughout these issues that surged during our VDR process. Also available and communicative over the phone, which is appreciated.

Nachteile

I found the general setup structure on the index quite cumbersome. On our end we were trying to have a base unredacted VDR index and another one that was redacted and renamed. Would be helpful to have a staging folder option under the Manage > Documents options on the left hand side of the screen. On another topic, it would also be helpful to have a document counter on the top left of the screen when you select all document within a folder, for instance.

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Vorteile

Ease of use: very straightforward, also as experienced by our clientsPricing: always among the most competitiveCustomer service: very good, especially before and during the due diligence

Nachteile

- That you cannot search certain words within the whole dataroom- Question related to invoices might take a lot of time

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Vorteile

Ease of use, and 24 hour support is incredibly beneficial.

Nachteile

Not applicable - however, I found the automatic numbering challenging, however, once I was assisted by the support team, it was simple.

Vorteile

I love the ease of use and the online help pages. Really saved having to watch long YouTube clips or call up (like intralinks!)

Nachteile

Sometimes it was challenging and long to see what had happened to the data room. We had many buyer teams and a large internal and found the activity data difficult to use in the sense of seeing what was relevant.
It would be fantastic if ansarada could develop a activity home page which shows activity of members in chronological order. (Almost like a social media feed...) I remember having a team member upload one document during the sales process and having to click on every person that had logged in to see if they had looked at it! (At our peak we had 15-20 buyer teams and it was a long process)
I was also required to make a “weekly report of activity” and I found myself effectively having to make one manually in excel. Would be great if they could improve the functionality of reporting.

Vorteile

The ease of managing a data room and the ability to track bidder participation.

Nachteile

Encrypted data can be cumbersome to access (this is a pro and con). Potential for accidental disclosure of information, including sensitive intellectual property information, to wrong parties.

Vorteile

Trustworthy brand which provides secure data storage, access control / permissions to the dataroom administrator and logical document management, storage and file sharing. Ansarada also provide very strong customer service and access to the team to troubleshoot any issues

Nachteile

An app to access the dataroom / settings on the go is something we are looking forward to!

Vorteile

Very like how easy to use, and the always available and hands-on support

Nachteile

Permission settings for different users / docs

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Vorteile

Easy to useHighly responsive and efficient customer support

Nachteile

Lacks keyboard shortcuts Some intuitive tools / features are missing (e.g. subteam view when allocating Q&A question, AI redaction, translation, etc.) Can be slow when refreshing pages

Vorteile

- Ease of use- Accessibility- Intuitiveness

Nachteile

- Automatic log-out after inactiveness- Slow loading times of documents

Vorteile

-Reports
-Q&A tool
-Bulk upload and download
-Friendly customer support
-New redaction tool

Nachteile

Some suggestions:
-Could VDR Index in Manage section (Excel) include a column with original document name when it was first uploaded to VDR
-Could buy-side users bulk upload their questions from Excel to VDR
-Could redaction tool include a rotate view function
-Could administrators receive a notification when document's path is too long and therefore bulk download won't work in one click

Vorteile

You know the platform is secure.When you ask a question in the chat, you always get a rapid response and on the website, you can also find clear explanations about how to use the platform.

Nachteile

I heard from colleagues who use the app that the availability of a Q&A function in the app would be handy.

Vorteile

Ease of use, accessibility and the support team assisting 24/7.

Nachteile

The mobile app, however I do not use it often.

Vorteile

Straightforward and easy to use, very intuitive

Nachteile

No mobile access, and no live notification updates.

Vorteile

Uploading information was relatively easy although I did sometimes find it difficult to save it in the desired location

Nachteile

I didn't find the software intuitive. I had real difficulty in navigating around and most often found myself having to return to the home screen and then scroll again through all the questions to find the one i wanted to work on. Often the questioner wanted to change the priority after posting the question & I had trouble matching these.
I couldn't get my file structure to work so I always had to navigate from the home base rather than where I had just been
I presume a lot of the issues emanated from me being a novice user however I did find it very easy to navigate around the seller's Datasite

Vorteile

Clear representation of documents present in the dataroom. Automatic numbering was useful too. I appreciated the option of making groeps of people with defined rights (read, edit, print, download, etc.). The helpdesk was always very quick to answer questions efficiently. Easy to use for the clients, none of them complained about difficulty to access the database.
The possibility to generate reports showing who-accessed-what was very valuable.

Nachteile

There are so many security features in terms of enabling publication of documents, that it is easy to forget to open a gate and thus provide access to a financier.

Vorteile

Extremely intuitive to use. The email response for Q&A is fantastic!

Nachteile

Security settings are always a handful to get head around if havent used the updated platform.

Vorteile

The user interface and customer support is incredible. Setting up, administering and using an Ansarada VDR is painless and if you do get stuck, amazing customer support is just a click away.

Nachteile

The VDR sometimes works better with certain web browsers, so users on different browsers with different company IT policies struggle with some of the VDR capabilities, for example downloading files, access rights to files etc.

Vorteile

It is intuitive thus making easy to navigate the VDR and use it functionalities.

Nachteile

Customer support can be improved to further improve the likelihood of choosing to use the software.

Vorteile

User friendly, customer service, and ongoing support 24/7

Nachteile

lacking security options, would want further additions to water marks and security

Vorteile

Ease of use and straight forward functionality. Great support from web chat.

Nachteile

Reporting system could be improved and be able to customise

Vorteile

Security and visibility settings are very handy. The 'bulk upload' and 'import folder structure' features are used frequently. Creating different teams for sell-side and buy-side is also intuitive, allowing for multiple levels of access. Excellent customer service and friendly team in Sydney

Nachteile

A couple hurdles initially with needing Adobe, however would be fine if users had this already installed. Being able to easily filter / identify disabled documents without running an excel would be helpful.

Vorteile

Key factors include the outstanding ease-of-use and security of the platform, as well as the flexibility and decisiveness of the people working there.

Nachteile

MB-based subscription model makes it more difficult to choose a subscription package in smaller transactions

Vorteile

This is the first web-based product of this kind that I have used and I found it much easier to manage than those other products.

Nachteile

I think some of the security features are too stringent and there should be flexibility for companies re: what level of security they want.

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Vorteile

The Ansarada team has always been very helpful in the unlikely event(s) of encountering slight glitches. The novel redaction tool is really simple to use and extremely helpful for due diligence purposes.

Nachteile

Personally, I would like to see that the whole data room could be easily copied into a cloud for future reference.

Vorteile

Ease of use;
Various functionality to ensure confidentiality;
Ability to set up different groups and subgroups.

Nachteile

Drawbacks of enabling certain functionality not clearly explained
e.g.
1. enabling security setting for word doc will require dataroom users to download additional microsoft software to be able to view the documents.
2. enabling certain pdf security setting will require viewers have internet access when viewing the document even after the docs have been downloaded and saved down.

Vorteile

Security, ease of use, responsive support, good close out functions

Nachteile

Good user protocols are essential - inflexibility (which is a plus) around the hierarchy of admin controls.

Vorteile

- easy to use,
- exactly what we need
helpful chat with service

Nachteile

- easy upload,
- Q&A-tool
-web-based tool

Vorteile

We used the procurement capabilities for a large scale complex RFP. Very strong audit capabilities, ability to see level of engagement from the market extremely helpful.

Nachteile

Some less than intuitive functions :-). Once the RFP closed some difficulties managing the run on Best and Final Offer processes for example.

Vorteile

Easy to use, very intuitive and good customer service when required.

Nachteile

The bulk download sometimes does not work - or takes far too long to complete (even if the VDR is not that large)

Vorteile

Product is pretty user-friendly and easy to use for data room purposes. Also offers other functionality so it can be used as a completion checklist etc.

Nachteile

Integration with existing business takes some time, porting over data has been a little tricky, but these are just learning curve issues with using new products.

Vorteile

Easy to use and full traceability of access

Nachteile

more features could be added for transactions

Vorteile

It is easy to use and is able to be used across a number of applications. It provides good tracking of users and helps keep track of authorities between people also.

Nachteile

Headings and some user interface is US centric.

Vorteile

Software is easy to use, and makes customising multiple 'data rooms' for different potential investors easy.

Nachteile

The pricing model has changed recently which took some explaining to our clients when the price went up.

Vorteile

Ease of loading, moving and removing documents
Ease of controlling multiple party access levels
Easily accessed reporting functions

Nachteile

Can be a bit difficult to handle very large files

Vorteile

Well designed for running processes, very good customer service who have a good understanding of administrators needs that exceeds just knowing their software but how users best use it.

Nachteile

The process to develop reports sometimes changes but not too bad

Vorteile

- That it is reliable- Very self explanatory for someone who had never worked with it - Ease of use

Nachteile

- Opening files in preview/redact mode is sometimes a bit sluggish, could be faster in an ideal scenario

Vorteile

Its a market leading platform with appropriate features and functionality. Some minor functionality tweaks required for a more efficient process.

Nachteile

(1) Need to upgrade feature for removing teams - currently need to remove individuals within a team before removing the team.
(2) Need to make navigating of security/access options for each team more obvious. Its an important feature that is somewhat difficult to use when dealing with multiple parties.

Vorteile

Ease of use and access
24/7 knowledgeable support

Nachteile

We signed up for the readiness platform and trialed it internally. It was rejected by the user base and client.

We asked for removal of the service, Ansarada refused and contuined to charge for it.

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Vorteile

Ansarada is easy to setup and use, and also update documents as required.

Nachteile

Whilst this is a great platform, we only use the basic features so it is a relatively expensive product for us.

Vorteile

Ease of use, ability to customise access for different parties, ease of managing documents

Nachteile

Nothing I can think of to be honest. All aspects of the package work seamlessley

Vorteile

Ease of use
Project management
Nice stats / tool kit

Nachteile

Uploading data (time consuming)
Sometimes it is challenging to add a new user

Vorteile

User friendly platform and the staff are always there to support when in need. Easy to deal and reach out if you have problem navigating the platform. Always there until you have completed your tasks or questions.

Nachteile

I think I don't have any cons based on our requirements.

Vorteile

Ease of adding documents to existing files, and ease with which to add users and their privileges.

Nachteile

The default that any newly uploaded document was enabled to all users, rather than this being a requirement to confirm (and that you have to remove the default twice).

Vorteile

- Ability to easily rename files and arrange folders
- Q&A and most other functions are relatively easy to pick up

Nachteile

- Search functionality
- No ability to edit files through an index like page (Intralinks as an example)

Vorteile

Consistently good customer service for a solid data room product

Nachteile

Sometimes the amount of features were more burdensome or confusing than helpful

Vorteile

Easy to use
Auto generated reports
No wait helpline

Nachteile

Sometimes we have issues with bulk uploading

Vorteile

Ansarada is very straightforward to use due to its clear interface. Although it has a large variety of functionalities, it is still easy to understand as an inexperienced user.The support is very good with a direct contact person you can contact.

Nachteile

As of the moment, I have not found a con.

Vorteile

I like the ease of navigating and bulk downloads. We also like how we can track users activity in our data room and get good analytics in that regard.

Nachteile

I find that naming / renaming files can be a bit arduous. E.g. when uploading files we have to name them to look consistent with others.