storEDGE Management Software
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- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Desktop good, mobile needs work
It is mostly good and useful. The software looks nice. My only suggestion would be to update the mobile version.
Vorteile
It is easy to navigate. With their updates all relevant customer information is easily found.
Nachteile
It is hard to use on mobile. While trying to use on the mobile it’s nearly impossible to add a new customer.
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Over Promised, Under Delivered
Low support, Terrible transition, over promised on the product
Vorteile
All sites are in 1 log in, website looks great!
Nachteile
Creating templates is over complicated, support is under educated and sound like they are reading off a script, no person to person training or support before launch day, on launch day our point person didn't even get my team their log ins, we got our log in from the website developer
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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storEDGE Does It All
We have been using storEDGE for years and we rely on it for all of our needs. storEDGE is the best!
Vorteile
It does what we want it to do the most - help the customer and potential customer in a very user friendly way.
Nachteile
Returning security deposits back to the credit card that was used to rent the storage unit in the first place can be better.
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Software is simple yet provides a lot of functionality
We have had a good experience with Storedge and takes a lot of guess work out of managing a Facility.
Vorteile
One stop software. Handles everything but the gate and in that aspect it communicates well with the software for the gate.
Nachteile
I really have not experienced a down side to the functions.
- Branche: Lagerung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Ol Reliable
Vorteile
It works well with minor hiccups that are easily fixed
Nachteile
Lead tracking Sucks it constantly double leads
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Would recommend
Vorteile
Ease of use and features that are available.
Nachteile
The online help chat feature went away shortly after I implemented this system. It was a good feature and needs to be brought back. As it is I have to send an email and wait for a response.
- Branche: Lagerung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Highly Recommend StorEdge!
Overall very pleased with StorEdge. Customer support has been extremely helpful throughout the startup process, and even now.
Vorteile
Ease of use and various management functionalities.
Nachteile
Facility map builder is by far the weakest link in this software.
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Bang for Buck
Liked the best so far in the industry. Have used 3 other systems and this has been easiest to use and integrated into my company
Vorteile
It is fairly easy to teach a new person how to use
Nachteile
Promotion integration is not easy to use
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Great potential, but doesn't work right, VERY DIFFICULT to navigate in background
Was told from the beginning that since they have videos online, they don't have time to spend an hour with each new customer. From set up until now, 6 months later, I am very confused and videos don't help. Now I'm still just as frustrated and it seems like some techs are too.
Vorteile
Love the texting, emailing, and incoming calls feature!
Nachteile
Navigating to set up, change letters is awful! It's very confusing, and VERY DIFFICULT to make any changes, and ALSO who makes it so that you can't put in page breaks?
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Do not buy StoreEdge products!
No problems were solved by storedge, only created.
Vorteile
The interface and software seemed fine during the demo.
Nachteile
We have had nothing but problems setting up our data and almost every component of the software. The implementation team is definitely not trained in data. We were supposed to have features like phone integration, transfer of autopay from previous vendor, and access to the gate controller. None of these happened. Countless customers have wrong info and are locked out of the facility. We wanted to switch to storedge to save work and time but this has been nothing but a headache due to incompetence.
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Texas 21 Storage review of StorEDGE
Vorteile
The software is very comprehensive and has good attention to detail in regards to move ins, billing, and being user friendly.ALSO: TECH SUPPORT IS GREAT, and VERY easy to get ahold of.
Nachteile
It needs to include and would be beneficial if it had an expenses side as well. Right now its only revenue and it would be great to have it as an add-on.
- Branche: Lagerung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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StorEDGE Management Software Review
Vorteile
The StorEDGE software is very easy to use and incredibly reliable. Navigation is intuitive and makes finding what you need, when you need it, a snap.
Nachteile
My only complaint (and it's a small one) is that there have been times when the UI has been updated and finding specific tabs turns into a hunt.
- Branche: Lagerung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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review
love storedge but it need to work on mobile better for filed users.
Vorteile
storedge has very easy functions and easy to figure out.
Nachteile
storedge needs to work better on cell phones for field users. the functionality is there but very cumbersome to try to use.
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Best Software out there for storage facilities
This software is very well organized. Finding functions is easy. Once you have used the tabs you can find anything. It keeps track off all past and current clients which makes my job much easier. It keeps very good records when dealing with unhappy customers. All Payments are kept track of and easily accessible. Coming into a job with little training this software was so easy to learn on my own. In the off case of needing assistance the support team is very good at helping and always answers your calls. I have nothing but good things to say about it!!!!
Vorteile
This software is very well organized. Finding functions is easy. It keeps track off all past and current clients. It keeps very good records. All Payments are kept track of and easily accessible. In the off case of needing assistance the support team is very good at helping and always answers your calls.
Nachteile
The rental center links did confuse customers often. we have issues with their information for logging in.
- Branche: Lagerung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Fully automated storage business
Vorteile
Stiredge allows me to manage my facility alone and virtually. I have no other employees beyond me and with integration to electric gate and website features, I can do it all from 20 miles away
Nachteile
Could use more template manager/email clarity to help consolidate views of communications sent and allow easier creation of new templates.
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Review of storEdge software for self storage facilities
Overall very effective management software, good customization options. Ability to automate many functions like tenant communication, rate management etc. Great integration with website.
Vorteile
Tenant communication. Rate Management. Web/cloud based. Easy user interface. Overall intuitive to use.
Nachteile
Occasional glitches in many parts of the software, billing, tenant communication etc. As the company grew the support staff was overwhelmed and under-trained at times. Issues took longer than anticipated to resolve.
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
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Easy to Work With
Easy to work with, customer service is extremely helpful when needed.
Vorteile
This is a great software to help manage our facility. It's nice to be able to set it up with email notifications that lets you know if they have been read or not.
Nachteile
The one thing I don't like is that you can't clear out the communication history when a unit has been moved out.
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Added efficiencies and aided reporting with just a few clicks.
Vorteile
Managing client details and communications along with the added reporting.
Nachteile
Would like to see added reports and communication tools.
- Branche: Lagerung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Wish we'd never switched
If it were easy to transfer data from 1 software to another we wouldn't have stayed w/StorEdge after the 1st few "trial months"
An iPhone app would make a works of difference!
Vorteile
Cloud-based
Easy-to-read graphs on dashboard
Nachteile
Crashes often
Unexplained bugs
Tendency not to update (communication between gate software, payment software, etc)
The selling point of this product was the cloud-based feature which would enable access from anywhere ... but the desktop doesn't fit onto my iPhone 6screen
The "additional contact" under the tenant tab could be formulated in a more visually striking (bold/different color?) format.
- Branche: Lagerung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Great Program
Absolutely blown away by customer service. They're always available and helpful. I really like the ease at which someone can take a payment, even if they're not super familiar with the program. Those are the two biggest things for me. There are some additional features I'd like to be able to have, but it's a minor complaint in the grand scheme of things, especially because they're adding new features all the time.
Vorteile
Ease of use, especially when taking payments.
Nachteile
There are a couple things missing that I'd like to be added, like the ability to change an occupant's address after they've moved out (for sending back deposits by check). New features are added all the time so it is a minor complaint
- Branche: Lagerung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Our billing & payment processing has made a complete turn around for the good..
I appreciate how helpful customer support is, this is the best value for the money, saves much time with accounts receivable.
Vorteile
automatic billing and ability to collect from Credit cards
Nachteile
wish it could fill out TSSA foms
- Branche: Lagerung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Makes my job easier and faster on a daily basis.
Makes my job so much easier than the software that we used prior to purchasing StorEdge's software.
Vorteile
I things that I like most about the software is that it is User Friendly, the reports are easy to read at a glance.
Nachteile
Once a note is written and saved you can not delete the note or edit the note. Also, on the Filtered Units by Group for the available units, I feel that there is to much information that is not needed when you are printing it for size/price list.
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Great system
Very happy with this system. I am greatful for their fantastic customer service and continuous improvements. Easy to use.
Vorteile
Fast customer service
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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The transition to StorEdge has been great
Tremendous cost and time savings related to everything from managing the customer experience to the operating metrics.
Vorteile
Great integrated capabilities: Price management, pay on line, mail house and excellent document management. It is extremely simple to manage the day to day operations and the reports are excellent.
Nachteile
The on-line help could be better. There is a ton of on-line documentation but it doesn't always address all the issues. However the telephone phone support is excellent.
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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User friendly, a bit slow.
Does not have as many programming issues as the past software that we used
Vorteile
Like the tab options; it makes it easy to find and run reports such as inventory, etc. Also like when you are taking payments that it makes sure that you entered the correct amount; it will not let you proceed if the amounts do not match.
Nachteile
No parent account. Have to look up customer's name on every facility if you do not know where their unit is at since we manage 10 facilities off of one software system.
- Branche: Lagerung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Love love love this software!
StorEdge is very easy to adapt to. The entire software is easy to move around in. If you had no knowledge of the way it works, it is designed in such a way that you would very quickly be able to comprehend and function in it successfully.
Vorteile
Easy Access
Practical Features
Able to pull up on any internet browser
Nachteile
nothing ...it's all perfect for our company
