Doxy.me

Vorteile

It is a great way to meet with clients when, due to barriers such as i.e. work schedules, transportation, childcare, inclement weather, an in-person session is not feasible.

Nachteile

Sometimes the video call is dropped and does not reconnect despite several attempts to do so.

Vorteile

Reliability, price, service updates from customer support.

Nachteile

Sometimes gets "hiccups" but customer support is always there to help.

Vorteile

Great product came at the time I needed a way to follow up during Covid, Easy to learn and Ease of Use, technical support and clients feel comfortable for sessions.

Nachteile

nothing. All good. I would say that I had precovid bias about on line services for mental health counseling. Doxy.me was recommended in a training for telehealth , I went with the recommendation and have zero need to make a change. I still see clients in the office and I let new clients know that telehealth is available to themI . I ask " do they want that option?" Then I get the forms and review Doxy.me with them. It was a learning curve, I consider it well worth doing. At times clients are not able to access stable internet and that is a frustration. Its more about rural region than any problem with the program.

Vorteile

Secure platform which is essential for tele-therapy. The price is affordable. It is user friendly!

Nachteile

Would like a more affordable upgrade price.

Vorteile

It is easy to use and is consistent. Very few problems

Nachteile

There is no virtual background for the provider to use.

Vorteile

Clarity of video and audio. The people with whom I work find it safe and easy to use.

Nachteile

Sorry . . . I need to get back to work!

Vorteile

My clients comment regularly how easy it is to join a session on Doxy.Me - they love the fact that they don't have to download anything, just one click and they're in! For myself, the screensharing function is super easy to use compared to other platforms.

Nachteile

Sometimes the "invite via email" function is glitchy - text appears in a different language and has to be discarded.

Vorteile

I love Doxy.me! I have started to see some of my clients via telehealth and doxy.me was the perfect way to get started. The platform is user friendly and I rarely run into problems with my clients not knowing how to connect. The userface is easy to navigate and the connection and function is effective and professional. I also love that there is a free version, which is great for providers who want to try it and see if it works for them.

Nachteile

No complaints!! I’ve honestly not had any complaints from myself or my clients. Would definitely recommend.

Vorteile

It is dependable and reliable and if there is a problem over the time I have used this product, it is usually on the other end of the call.

Nachteile

at times, I have to start the process over to get the call to work...again.not sure what the problem is

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Doxy.me

Vorteile

It is free, HIPPA compliant, dependable.

Nachteile

Sometimes a client "dissappears" from my view in the virtual waiting room, especially if they come in while I am meeting with someone else.

Vorteile

Easy for my clients to log in from any device and use

Nachteile

Unfortunately there are no other background options

Vorteile

Great product, easy to use. It's reliable.

Nachteile

Nothing. I never had a problem with the software

Vorteile

I love this program. I find it so easy for me as a practitioner, but also for clients to use. I love that I can see if they are in the waiting room.

Nachteile

Nothing really, I have not found any real cons to this software. I use it fairly regularly and have not had any issues.

Vorteile

It is a simple to use program that makes it easy and secure to meet with clients virtually and maintain confidentiality.

Nachteile

It at times struggles to stay connected but I think that is largely dependent on the quality of my client’s internet connection.

Vorteile

Love having a free, HIPAA compliant, virtual meeting platform for virtual sessions with my clients

Nachteile

Sometimes there is problems with connectivity and video/audio quality. But, these issues occur with all virtual meeting platforms and could easily be related to my internet connectivity or device, or my client's internet quality or device.

Vorteile

Being able to offer people a "way in" only by signing in their name.
Seeing who is there, waiting.
Simple URL

Nachteile

Brightness / clearness of the video image could be improved.

Vorteile

My clients' words are kept confidential with this HIPPA compliant software. Doxy.me allows clients to have counseling who do not have transportation or who have such a busy schedule as to not have the time to meet in person.

Nachteile

I don't know. I appreciate being able to use this platform.

Vorteile

Ease to use for both myself and my clients

Nachteile

I have had a few dropped calls but link that to the new demand for video therapy and internet providers

Vorteile

Easy to set up, use for both professional and patients. It does the job very well!

Nachteile

Picture quality could be better and will probably improve with the paid version.