tawk.to – Bewertungsseite 7

Vorteile

We use this now. It is free - it has good analytics for time on site and country of origin, allows you to create a chat with an end users, and the view is okay.

Nachteile

It does not have preset text or spellcheck. I also find the UI a bit clunky. I used to use another program I liked more.

Vorteile

The product is amazing and is even more so for its price tag - it’s offered free and the features are power packed to help me manage the stream of queries from my customers. I set certain predetermine did helpful questions to help determine the nature of the request with canned responses as well.

Nachteile

It is not able to set intents and schedule with my calendar.

Vorteile

It's easy to use. The tutorials also enable me to quickly understand the chat settings. I can communicate with a lot of clients from across the globe

Nachteile

Great products. The chat notifications are A bit irritating. It would notify our boss if we didn't attend to chats. This is good for management since they can manage us better

Vorteile

Its free and and easy to setup with no additional coding or programing
Keep in touch with your customer wherever you are with their mobile app

Nachteile

You will have to pay for a fee if you want to remove their branding from chat.

Vorteile

It's free for all and offer you almost every powerful and useful feature you need for live chat. The best part on the back it have a ticket system so this can also be used for support and you have to pay nothing. Also the integration is super easy.

Nachteile

That's hard for me to point out any cons as this software is pretty good to me.

Vorteile

Easy to use. that is the only good thing about this worthless software.

Nachteile

Support is worthless. If you try to change the remove branding to a different domain. Good luck trying to do so.

Vorteile

Tawk.to has a great deal of functions considering the fact it is free. Simple to set up, and once you need to train new members it takes minutes to do so.

Nachteile

As long as you keep it open in the right tab it works fine, but sometimes if you open it in wrong one it goes a bit crazy. In this case, I just close down and restart it. But in general it is not something it slows you down or it is a big issue. Still, it is my favorite chat service.

Vorteile

This is a solid chat software that is easily added to both my work website as well as my business website.

Nachteile

It took a little bit of effort and research to get the product initially set up, but since it has worked great.

Vorteile

I absolutely love this software. I love being able to communicate with my customers 24/7. I also receive notifications whenever someone enters the site, which is pretty cool.

Nachteile

I wish I could see information on all visitors who enter the site after they've left. Currently I can only see while they are on the site.

Vorteile

It's a really good product, and it's free. There is little to none free chat software that is this good.

Nachteile

It's one of my favourite free softwares, don't think that I have anything to complaint about it. It just too good.

Vorteile

Not only does this software have the basic features you would want for an in-window chat, but there are extra bonus features and reporting available, all for free.

Nachteile

You must be logged in online or through your desktop app in order for the software to recognize that you're an active participant.

Vorteile

in my opinion, this software is highly recommended for someone who is just starting to open an online store website, which is easy to use

Nachteile

what I like most about this software is it's free and its features are very helpful for serving my website customers

Vorteile

Tawk.to is the best ever live chat software that is not only easy to implement and use, but also free. Agents can be online from a desktop app, web based app, and mobile apps all for free, and not the limited free version of most software, but the whole thing!

Nachteile

Tawk.to has its own version of tickets. It's not always ideal to use this, because it needs agents to be familiar with it. It would be awesome, if Tawk.to would have some ready to go integrations as well as an API, even for a reasonable fee, to integrate with popular ticketing systems that the business is already using.

Vorteile

This software reduces implementation work. simple JS script can be included. Its automation is also good.

Nachteile

There is no support for android and ios applications. They do not have good SDK's to integrate into apps. for websites they do not provide chrome/safari notifications.

Vorteile

This means of communication help to communicate with you futur client easily and quickly.

Nachteile

Nothing, this software is awesome and I use the free version I'm happy

Vorteile

Its easy to use and its FREE with multiple users. The backend has a lot of good options. Saves money and the logs and portal are really nice.

Nachteile

Design changes are made so you have to update setting. IE i turned off the bubble but the bubble showed up out of no where one day!

Vorteile

Installed on my website with out a problem. Gives us an instant opportunity to chat with potential customers.

Nachteile

Would like the chat assistance feature to be able to pay per chat rather than in a packet for a small business.

Vorteile

Tawk.to is simple to setup and use. It has amazing features for any chat and ticketing service let alone a free one. It also has a great interface and mobile app.

Nachteile

The only con that I can think of is that as of now is that they are a small team which might bring up some concerns for bigger companies.

Vorteile

It is one of the best chat solution for beginner web developer, the trigger, knowledge-base, dashboard and code is super the easily modified as per your requirement.

As per the design point of view the UI and the color coding are too attractive as well the "tawk.to" logo.

We also like the reports of the chat, Remove branding option and live agent hiring option.

Nachteile

There is nothing to dislike as now, but as per my opinion there should be some more themes available for dashboard.

Vorteile

What I like most about this software is how easy it is to use, and the emoji feature. It makes talking to the customer a breeze and fun!

Nachteile

The only problem I've had with the app is not being able to figure out how to change the speaking agent's name, though I'm sure I'm simply overlooking something.

Vorteile

I love first and foremost that it is free to get started! I also love that features can be added on as you need not in a predetermined package.

Nachteile

I wish the automation portion was a bit more robust and that we could have more editing option on the look and feel. However for a free tool this is more of a wish than a complaint.

Vorteile

Now this is not a joke, when it comes to having a seamless customer relationship management and chat integration on your website, I would always dole my hat for tawk.to, its easy to setup and integrate, nice admin dashboard interface and yes their free version serves all my need, already using on over 5 websites.

Nachteile

Nothing has come off the ordinary for me using tawk.to

Vorteile

I like tawk.to because it is an easy way to get contact with your customers

Nachteile

The design is a bit old and the backend is not very intuitive

Vorteile

Pretty customizable and simple to integrate. User friendly for both end users and company

Nachteile

Can increase load time on the site, but even that is relatively lightweight.

Vorteile

I really like Tawk.to! You can even use it for free. When someone uses the chat window, you will be notified immediately and if you're not logged in, you will get an email. It's great to have this widget!

Nachteile

I don't think there's a con to Tawk.to, I really like it. They do leave the name on the message window if you're using it for free but that's not a big deal.

Vorteile

Free, Live Chat. Its good tool for Chatting.

Nachteile

Chargeable Plugin are costing high..Need to have few free plugin.

Vorteile

Completely free solution for beginner companies to find out needs. Easy to install the software onto website. Easy to learn software that even beginners can use.

Nachteile

Honestly have no negative feedback for this software. It's free and can be upgraded. 24/7 help if needed. Easy system with good software.

Vorteile

If you're not sure if instant chat is going to be good for your business, this is a good app to try out. It's not the most feature rich, it's not the prettiest, but it's super easy to set up and get up and running. Once you've played with it for a month or two, you'll know whether it or a good competitor is right for your business.

Nachteile

It's not pretty and it's a little buggy. The desktop app tends to freak out every once in a while and needs to be restarted or just a tab switched. And if you leave it on the wrong tab, you'll get an annoying warning about not tracking, some such. Lots of small annoyances like that.

Vorteile

It has a free tier which is pretty functional and a Wordpress plugin that makes it easy enough to implement.

Nachteile

The Windows software it's not reliable at all. While the website side works perfectly, the other side doesn't keep up with that.

The client constantly crashed, hung up, malfunctioned randomly, etc. That forces you to use the web browser client which is not that convenient.

Vorteile

I like that the plugin installs and is customizable with ease on Wordpress. It has all the settings that we want.

Nachteile

There are some customizations that I would like, but in all honesty I may be a minority for needing them due to nature of my business.

Vorteile

So far I’ve really enjoyed how intuitive this software is. It didn’t take a lot of effort to set up which is nice and there was no “learning curve” at all.

Nachteile

Customer service leaves something to be desired in my experience, but luckily I haven’t had too many issues so far.

Vorteile

Its so easy to add the widget to your website and customize it. The dashboard is really fluent and easy to interact with.

Nachteile

I cant find any cons for this tool as it offers so much for so less

Vorteile

Good for small businesses, 1-3 operators, and basic ticket functions

Nachteile

The branding "force" options, forcing the branding to be on everything!

Vorteile

I used the free version, integrated with Prestashop, it was working fine for live chat

Nachteile

We missed a lot of live chat if we are not on the right tab

Vorteile

It was really simple to set up and customise.

Nachteile

So far we haven't come across any negative aspects.