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- Branche: Baumaterial
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Mapcon works for McIlvain!
When J. Gibson McIlvain Lumber decided to automate the Lumber Mill Machinery Preventative Maintenance Schedule, we contacted Mapcon for options. Based on our environment, the number of machines and PMs to track, Mapcon turned out to be the best solution by far. Mapcon's Customer Service Team has been exceptional in their response time and willingness to help us through setup and operational issues.
Vorteile
Simplicity; ease of use; easy to customize and make changes to PM schedules and equipment listings.
Nachteile
A little cumbersome to get around the software at times, with too many clicks and too many steps to navigate to get to the final printout of PMs.
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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MAPCON LITE
MAPCON has been a great addition. We are happy with the performance of MAPCON.
Vorteile
Mapcon is fairly inexpensive to start out. You can add assets and get started with ease. User friendly.
Nachteile
Expanding modules comes at a price. Having the LITE version is somewhat of a struggle do to features being built around the more expensive modules. Many features are not available in the LITE version.
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Very Useful System
We are taking advantage of what we are using in the system. But we could be taking more advantage if the training and implementation process would have been more consistent
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Love Mapcon
I am a true fan of the mapcon software, and use it daily. I enjoy the ease of use, and when I do have a question or an issue, the support team is eager to help!
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Great CMMS Program!
I have been using Mapcon for over 8 years now, and it has been a great tool for helping us organize and document all the work preformed on our plant, as well as tracking our inventory and doing purchasing. The system may take someone a bit to learn, but it really is an indispensable product that every facility should have. The support Mapcon offers puts them a step above others!
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Good choice for our company
We needed to implement a CMMS on a budget, and MapCon delivered, but with features you would not expect from such a cost-effective solution. In fact, in working with them, they have released new versions that have included suggestions we made to them. It's a good product with great support, would recommend to others!
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Mapcon at it's best.
Mapcon here has really been a great experience. I can enter work orders in and it gets to the appropriate people and it gets done.
Antwort von MAPCON Technologies
Hi Eric,
Thanks for writing this review. I'm glad to hear that you're getting what you want out of MAPCON. You guys have been a great client for several years. Thanks again!
-Diane
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Good software
Works smoothy appreciate the help with updates and assistance when things aren't working. A fair price.
Vorteile
Cost
Nachteile
NA
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CMMS/Purchaser
Some issues in the software, Several steps to accomplish data input can be eliminated. Browsing is clunky in some areas
Antwort von MAPCON Technologies
Hi Mark,
Thank you for your feedback. We have passed this information along to our programmers. If we can be of help to you in any way, please don't hesitate to call us!
-Diane
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Dakota Spirit AgEnergy user
Looking forward to getting the new mapcon version someday. All Mainteance management systems have there pros and cons. Going mobile is the wave of the future.
Antwort von MAPCON Technologies
Hi Mike,
We appreciate your feedback, and we look forward to you moving to the new system as well! We're here if you need anything.
-Diane
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The team behind the software is what makes Mapcon excel.
My main experience with the product has to do with the back end infrastructure but product gets good feedback from the few employees we have that do use the product. The one thing that I can provide direct feedback for is customer support. I've always experienced exceptional customer service.
- Unternehmensgröße: 51–200 Mitarbeiter
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great value
its and easy to use system and a great value for what you get compared other options on the market I looked in to many other systems of cmms software before picking mapcon I am very happy with it
Vorteile
easy to use
Nachteile
its was not compatable with my existing system for file tranfering
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Mapcon review
For the money mapcon does what we need it to do and has been greatly improved with the latest web version that we have. The user friendliness has improved as well.
Antwort von MAPCON Technologies
Hi Gaylon,
Thanks for the feedback and the good comments. We always like to hear from satisfied customers!
-Diane
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Linwood Mining Early Process Opinions
Although we are in the process of implementation with plans to go live Jan 2017, through thorough investigation we have found MAPCON to be the right product for our business, needs and objectives. To this point level of responsiveness, service and support has been excellent.
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Customer support
Every day use of Mapcon is done with ease. When I am trying to make my own report or doing something that isn't a daily task, I will usually need customer support. There is always someone ready to assist and explain the steps that you can do it yourself the next time.
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New to Mapcon
We are new to the software but from my perspective it seems to be working out well. I enter work orders so I can't speak for the maintenance dept but I have not heard any negative feedback. I only rated some areas lower due to lack of use so far. So far I like it.
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MAPCON rocks!
Our site has been using MAPCON products since prior to 2000. The site support is outstanding. Our site doesn't require a lot of customization but where we do, MAPCON service techs. are outstanding. Very satisfied and hoping to upgrade within the coming year!
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Easy system
on the accounts payable side this is a very easy system to use. I have never run into any difficulties while performing reconciliations. Beyond Reconciliations I don't use the system much but feel if I needed to I could easily teach myself.
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Yay Mapcon!!!!
Since we have upgraded to Mapcon 6 I have been very happy!!! Customer Support with Mapcon is great!! Mapcon 6 offers so much more and is really easy to use! I would highly recommend Mapcon to some shopping for a maintenance software!
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Mapcon Review
Overall I think Mapcon is good, there are a few things that would make life a lot easier, ease of report generation, being able to do a change order without approvals if it is just an address change, otherwise, I would recommend it.
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Ease of Use on MAPCON
MAPCON is a very simple/easy to use program. Training did not take long (yay!). Very user-friendly. Only drawback I see is a slight one - you have to make sure you put your name somewhere in the request so they know who sent it.
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Wisconsin Operations
This is a great program for maintaining, keeping track of and inventorying everything for your company. Has so many different tools to use and an overall great tool. Very pleased with its capabilities and superb customer service.
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Mapcon customer service and tech support is what makes it better.
Our needs are basic, and all of the maintenance programs will fulfill our case list. What has impressed me about Mapcon is that I can call and talk to a knowledgeable tech within minutes. This greatly enhances ease of use.
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Excellent Customer Service !!!
We have been slow to implement and any issue's we have had are our own. The Customer service from Mapcon has been wonderful. From the Sales Department through the Tech support everyone has been very willing to help us.
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Senior-Jack01
It is very user friendly, Mapcon makes our maintenance team easier to manage and organize the department. Vendor and inventory database is very helpful. We use online version it gets all upgrades, and Remote access.
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Great software and great people.
I've been a MAPCON user for about 7 years now, using it daily to track and maintain records. Never had any issues with the software, and the staff is always there and willing to help with answers when needed.
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Money Saving Software
This software has helped our facility by reducing maintenance cost and increasing production up time. We also are able to use the software to meet compliance requirements mandated by regulatory body's.
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Great product and great service
This software is very easy to learn and use. Mapcon is a value add tool that packs a lot of power for a modest price. The customer service at map on is great and the people are great.
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Pannonia Ethanol Mapcon Review
Mapcon is a complex CMMS system, ideal for maintenance support.
Though, it communicates with other softwares not easy, custom programming needed in this case.
Vorteile
Easy to use
Nachteile
speed
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MapCon at VMI
The customer service is good. We use the cloud version. It's priced right. I'm the IT guy and don't directly use it. But we have very few calls to support it.
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Mostly enjoy Mapcon
I enjoy the ease of use of Mapcon for the most part. I find it very functional and the things I use it for are easy to navigate to quickly complete my tasks.
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Mapcon has helped me have a much better maintenance department
I came from a company with a large expensive program and it didn't do any more than Mapcon however the cost of Mapcon was about 1/5 I am very happy with it
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Good system but definitely takes time to learn how the features work.
Required Training in order to become pretty proficient on setting up. Had issues understanding the scheduling portion. Seems pretty good so far.
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Would buy it again
We needed this program and it is working well and I am also going to be informing another large co about your product for them to test / buy
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Continuous Improvement
We can analyzed more about the equipment breakdowns and planned a preventive maintenance based on their frequency and reason of equipment downtime.
Vorteile
The linking of materials use in preventive maintenance of specific equipment and location of the equipment.
Nachteile
Filter portion on the equipment lists
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Mapcon Review
Overall Mapcon works very well for our companies needs. We are currently in the process of upgrading to the newest verision of Mapcon.
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Mapcon Review
Mapcon has been easy to learn with minimal issues. Customer service has been on top of things as soon as I call which is a plus for me.
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Exceptional
The website is very user friendly! The website is attractive and moves quickly to the next screen. Any one can use it.
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Getting Started Again
We are just now starting to implement the system again. I did enjoy the training and Steve Wigtons style of training.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 501–1.000 Mitarbeiter
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Great Service
Our facilities and safety manager has information at his fingertips. Great for running reports for management.
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RUSTY'S REVIEW
MAPCON HAS BEEN EASY TO USE AND HAS MEET MY NEEDS. THE STAFF HAS BEEN GREAT WITH ANY ISSUE THAT I HAVE HAD.
- Branche: Lagerung
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great upgrade
The upgrade to Mapcon from Mapcon Lite has been great. The customer support was awesome since my Mapcon Lite had crashed and was corrupted. Robin did a great job of digging through the data bases and ensuring things would work. The support since install has been just as good.
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Happy
Vorteile
Very easy to use and a great time saver.
Nachteile
Took me a few days to understand and get use to.
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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MAPCON Maintenance Management Software
It seems awkward to use. It is capable of doing much, but it is awkward to use. Not very intuitive.
Vorteile
It is able to do MOST of the things that a Maintenance Management program should do.
Nachteile
It is not very intuitive to use.