Mikogo
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- Branche: Biotechnologie
- Unternehmensgröße: 10.000+ Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
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Easiest tool for providing remote support
I use this for personal reasons to support friends and family who have "computer problems" without going through a complicated phone video chat.
Vorteile
It's easy to download and set up
It's easy to to start a support session and resolve issues quickly
It is mostly intuitive to both parties
Nachteile
Keyboard and mouse sharing should be easy to find for the "supportee" because s/he may have limited computer software knowledge (which may be limited to downloading and installing the software).
The set-up process should be made as easy as possible (perhaps use a 10-year old's mindset), which includes verbiage on the setup screens, buttons, icons, etc.
- Branche: Bildungsmanagement
- Unternehmensgröße: 10.000+ Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Best remote assist program there is
I have had nothing but excellent experiences with the software. The free version is more than enough for the personal use and the enterprise version is perfect for business.
Vorteile
It is the easiest from all the remote assist programs that are out there.
Nachteile
Mikogo could work a lot faster. There is a lot of delay between the two computers.
