Routific

Vorteile

Rapid, same day route creation allowing significant adjustments to be made right up to dispatch.

Once appropriate headers are set very easy to plan multiple days ahead with some basic google sheet filtering, and flexibility to choose matching headers during upload.

bolt-on pricing on text notifications being per-vehicle-per-month, not per customer, far easier to budget and maintain suitable information to customers.

Nachteile

some issues with pin mapping for certain addresses, uncertain as to whether this is a Routific specific issue or a general google-powered maps issue.

only allows for one break period for driver profiles which can lead to some awkward time planning and forced gaps, and one time window for customers.

No functionality to plan a cycling route - mapping reliant on roads only, understandable though it would be a massive boon if possible.

Vorteile

I love how convenient it was to keep tracking of my drivers and thier deliveries. Delivery Sundays were always pretty stressful and Routific helped eliminate a lot of that burden.

Nachteile

The only con was that I was unable to track my drivers from my mobile device. I was able to with a tablet, but that was a bit cumbersome. I know the Beta Routific offers this, but I never transitioned into the Beta.

Vorteile

It is incredibly easy to setup, a breeze to learn and a pleasure to use.

Nachteile

It would be great to have an app for administering routes.

Vorteile

Automating the process has made a massive improvement in my business - tedious manual management of routing is long a thing of the past

Nachteile

The text template has been a bit challenging to work with. I understand that the regulatory process around automated texting is challenging and varies from state to state but it's an issue when customers are not getting a text that is recognizably from my business

Vorteile

Platform was straight forward and easy to use for the admin and drivers. Clean and user friendly, functional and not ‘cluggy’ like some of the other platforms I have trialled.

Nachteile

No further recommendations at this stage.

Vorteile

I liked the fact that I was not trying to figure out how to route our drivers on my own. The system works well almost 100% of the time, with very little down time and the routes it produces are efficient and streamlined for our drivers. The notification system is a must for our customers and while it works well, it would be nice if it was a bit more accurate. There are always parts of software programs that could always be improved but overall this is a great program and we would be lost without it. The customer service is amazing!

Nachteile

I wish we had more options for personalization for more of our needs. For example, being able to send notifications both through email and SMS and not just one or the other. Also, it would be helpful to be able to schedule dispatching routes so that the delivery emails go out on the day of delivery instead of when they are dispatched. Having the ability to use both the apps for our drivers instead of just one or the other would be very helpful. Being able to schedule routes and drivers across multiple days would be a game changer. A big issue is the Google maps that the directions are given in. Google maps is terrible and will send our drivers to the wrong location many times each week. If they aren't paying attention to the town they end up driving over an hour out of their way, which is causes us to lose customers and money. It would be nice if they could choose which app the directions are sent to.

Vorteile

Fast and easy to use. Easy to integrate with basic custom automation as well.

Nachteile

Pricing could be lower. The map function sometimes picks routes that don't make a lot of sense like side streets, back alleys, etc.

Vorteile

very easy to set up, upload bulk orders/deliveries and very quick to adjust the deliveries into a smooth route. I really like the live tracking, when customer call and ask when they will get there order I can easily check the system and give the customer a realistic time frame.

Nachteile

It would be great if you could have an admin app for phones. when customers call me about there order i have to always go to a PC login in open the program then fine the route etc. if it was an admin phone app that can see the live routes it would be very helpful for people on the go.

As a small/medium business who has just started online sales you have to subscribed to many applications. you need to pay for online store, integration apps (zapier), Mailchimp and now for delivery a routific. when you compare routific to the other apps on the chain i spend more money on it and get the lower level (less premium version) where on my other apps i pay less but i am on higher tiers.

In Betracht gezogene Alternativen

Onfleet

Warum Routific gewählt wurde

the other program never worked, did not get my money back and overall it sucked. the other applications i saw like this were either too big and not suitable or to small and less functional,

Gründe für den Wechsel zu Routific

price and functionality

Vorteile

Routific makes scheduling your route a breeze and transferring it to a spreadsheet just as easy. The app is super easy to use and can be downloaded and taught to new drivers in minutes. The customer notification function makes our small business look like a big business and also keeps them very well informed about their delivery with the touch of a button.

Nachteile

We have not really had any issues in the couple of years we have been customers but if I had to pick something that could be improved on I would say that it would be nice to be able to have the ability to add more characters or even logos to the customer notification texts.

Vorteile

My favorite feature about Routific is how easy is it to dispatch routes to drivers. For a brand new driver, all they have to do is install the app on their phone. After that, Routific sends a text message with a link that opens the route automatically in the app. For dispatchers working with tech-impaired employees, this is a life-saver! You don't have to create accounts for them or share passwords or anything like that.

The driver app is also attractive with a clean and intuitive UI. It's easy for people to learn to use. As a dispatcher, the web UI is clean and attractive. It feels lightweight even though it's doing a lot. Creating a route with multiple drivers and quite a few stops, especially when there are unique situations, is complex--however, Routific makes it about as easy as I can imagine it being. It is very flexible, allowing for lots of changes and variables, and it handles it all easily.

It's nice that the driver app allows drivers to use the navigation app of their choice (Waze, Google Maps, Apple Maps). Not only does it allow for the possibility of superior navigation, but it is also one less thing to teach the driver.

The customer notifications are incredibly easy to setup and they work very well.

Nachteile

As great as the software is, it does get expensive quickly. In fact, for a small business, it's about as expensive as I think we could take, especially with its per vehicle pricing model. I think maybe plans that included a certain number of vehicles might make more sense. Also, the pricing for customer notifications feels exorbitant. It starts at $16 (annual plan, $19 for monthly), which might be reasonable alone, but that price is per vehicle. If you have a few active vehicles on your delivery route, you'll be paying a steep cost for those text messages. This really should be a flat fee service I think.

Feature-wise, my main complaint would be in regard to customer notifications--you can only choose SMS only or email only. If you need to mix and match notifications because some stops can't receive SMS notifications and others don't have emails, you're out of luck.

Secondarily, while you can see the location of drivers in real-time, Routific does not seem to show the routes that drivers actually took, along with speeds and related data. There have been times when that would have been helpful. It also doesn't seem to provide GPS data to verify the location when the driver marks a delivery completed.

In Betracht gezogene Alternativen

Route4Me

Gründe für den Wechsel zu Routific

Most route planner apps/software are designed for solo independent contractors, not for a dispatcher and team of drivers. The most relevant competitor is Route4Me. This software appears powerful and generally well-liked, but it's more pricey out the gate for a small operation like mine in order to match the features of Routific. The app seems good, but it does navigation itself instead of allowing driver choice, and it doesn't seem as easy to deploy as the SMS route link that Routific uses. The web interface of the two is not comparable--Routific is FAR superior in terms of ease of use and attractiveness. Not only did Routific offer a compelling feature set for a relatively low cost of entry (although it does add up quickly, as noted above), but it clearly is the newer, disruptive product on the block, offering a modern solution for businesses of all sizes. It was a pretty easy choice.

Vorteile

Incredible product and so intuitive and easy to use with our current systems. A simple export from our software and quickly uploads into Routific.

Nachteile

Traffic estimates can be off sometimes leading to longer days but we've been able to make adjustments to fix for that.

Vorteile

All the features which make the package flexible

Nachteile

The lates app update - all is good except the fact you can no longer swipe up to see all the details of the order/customer

Vorteile

The simplicity is king. I dont have to show my drivers anything the administration is funny how easy it is. The other software made the whole task look super difficult with a ton of features I didn't use. I also like the interface, the simple use of colors. Its so simple my little brother can use it.

Nachteile

It is maybe laking some simple features like more notes for drivers. I would need a note that I can name. My guys have to put bread in to deliveries and for them to know how much to but I would like a costumizible note that i could name Bread and just add 1,2,3...

Also there are a few bugs, and the softwere becomes a bit slow to respond when you go 250+delivery.

In Betracht gezogene Alternativen

GSMtasks

Gründe für den Wechsel zu Routific

Ease of use, and the feature to export the solution. Probably all of them have this feature but It was just too difficult to find ;)

Vorteile

Routific is really easy to use, especially when uploading addresses via csv. We went for a 'simple' integration approach of exporting orders from our website into csv and importing them into routific. Only brand new addresses (that aren't even on google maps yet) had a bit of difficulty - but for context, it's about 10 in every 2000 deliveries we made where we had to manually adjust those addresses.

Overall, super pleasant app!

Nachteile

Main missing feature would be the ability to have multiple users without needing to share a single login. And then the other feature that would be nice would be the ability to 'drop' addresses onto the map without having to rely on the address search function.

Vorteile

The ease of use. Everything is easy to find and user friendly

Nachteile

Maybe the amount of features. I prefer it works well and just a little amount of features than the other way round. But I'm missing just a few important features.

Vorteile

Ease of use. It's a very functional program but very easy to use and pick up on. No problems since using. Have used it almost every day during the pandemic.

Nachteile

Cost to add more vehicles. Sometimes during high traffic times we could use 3 vehicles or more but it's an added feature you need to pay for.

Vorteile

Its intuitive, it has awesome features like the client notifications, and everytime I had a question I was serviced in a very comprehensive and friendly fashion. They didnt stop until I said I was satisfied.

Nachteile

Just a little bug that you can't manually input the coordinates of a place, it has to be uploaded from excel every time.

In Betracht gezogene Alternativen

Mappr und Tookan

Gründe für den Wechsel zu Routific

There were up front complications on setting up the product and learning how to use. It required this guy from India to call me and chat with me and they werent very aware of what I was going through. It took too much energy to understand and get started. Routific was very simple compared to those other products.

Vorteile

In a few moments the software is able to organize my deliveries. It provides very important support for my drivers.

Nachteile

There are very few aspects that I don't like. I would like Routific to offer me an alternative when planning tours, if some deliveries are excluded from planning due to lack of time or other problems.

Vorteile

I like the customer notifications. Allows us to do faster drops and means more deliveries a day.

I like the ease of rescheduling or cancelling deliveries.

Nachteile

I would like to send different notification messages to different types of customers. being able to assign 2 different messages to specific customers would be a bonus

I would like to use coordinates more. making it easier to enter coordinates into the "add a stop" quickly would be extremely beneficial as we serve many rural areas without addresses.

Vorteile

Extremely low learning curve. UI is simple to understand.
High quality and rapid response to help requests.
No unnecessary features.
Flexibility in how you use it. Does not push you into one style.
Useful for same-day delivery businesses, which are a big challenge.
Excellent trial offer to get you started.

Nachteile

Some of the UI elements are a bit buggy requiring careful clicking. (Route/stop timeline)
Some of the process UI is annoying, inefficient. (Unnecessary confirmation dialogs when selecting drivers.)

Vorteile

Route planning.Easy of useSuitable for mid size group delivery between 10-60 addresses.

Nachteile

Difficult to move multiple drops for multiple drivers

Vorteile

I run a catering company where we do front door deliveries daily, sometimes with multiple drivers for up to 50 deliveries. I love that I can input all the addresses and drivers and it will divide the routes out to fit within our delivery window. A huge benefit for us has been the updates to our clients about their delivery along with the in route tracking of the drivers.

Nachteile

Sometimes we have a driver who finished one route and then switches over to another delivery. It tends to split the second delivery among all drivers and not the specific one. I may just not have learned how to deal with this feature yet as well.

Vorteile

I love the notifications, and the instant route planning- it saves us about 3 hours of work every day.

Nachteile

I would like to be able to edit my route through the app on my phone, or at least through a mobile site. Sometimes im on the road and i need to add a stop or reshuffle my route because of construction or a last minute order (or a mistake where I need to run back to the shop and grab a forgotten item!) etc. Having the same functionality on mobile as on desktop would be a great help.

Vorteile

Easy to use even if you are not an IT. We use it 2 times a year for 2 big seasons of delivery.

Nachteile

Add drivers more easy and automatic. Call customer notice 15min in advance option.

Vorteile

So, so easy to use. Import a spreadsheet, match the columns you need, and route away. It's also easy to drag and drop deliveries between drivers.

Nachteile

Barely any! I couldn't swap drivers and routes easily, but they sent me a workaround that worked great.

Vorteile

As a business introducing home delivery for the first time - and with little background in logistics this has been simple to use, great for customer communication and all for a great price.

Nachteile

Haven't found any shortfalls to date with the software

Vorteile

The way to calculate and the open for connect to other software.

Nachteile

Nothing right now! We hope that will be continue :)

Vorteile

My company does deliveries in an expansive rural area. Routific has made our deliveries extremely efficient and has saved us a lot of money, and time.

Nachteile

I wish there was another way to pay, other than by individual driver

Vorteile

I love everything about this software. I thought my company would never be able to implement a sophisticated and meaningful routing system that could communicate with my customers. Boy was I wrong. This software is easy to use for everyone involved and covers all of the trouble spot I had before when trying to make deliveries work. Not only that, their engineers were able to build a custom solution quickly to make sure our unique pack lists and packing style would be accommodated. I can breathe again!

Nachteile

none that I can think of at this time. It's great

Vorteile

The software is really intuitive and easy to grasp. I appreciate many software's useful features such as live tracking of drivers, interconnection with several GPS apps or import of excel files.

Nachteile

The software could be available in more languages.

Vorteile

easy to scale and implement for small businesses

Nachteile

still some obvious features to implement like SMS

Vorteile

Compared to other software, this actually makes sense. It is easy to navigate, intuitive to use, and saves me tonnes of time.

Nachteile

The routes are not always fantastic, but with a bit of tweaking they can be improved easily. It often says the route will take way longer than it actually does. But I think I need to change the setting which allows 10mins for each drop. Its probably just me being lazy!

Vorteile

It takes the guesswork and time out of creating our delivery routes! leaving more time for us to sell or produce.

Nachteile

nothing I don't like so far! It makes everything incredibly easy and efficient. Being able to send the route real time to our drives is amazing

Vorteile

The feature that I liked the most about Routific was that I could send a copy to my driver directly.

Nachteile

At times it had trouble locating some of the newer suburbs and the delivery address. Other than that it works really well

Vorteile

Works well for solving the headache of delivery.

Nachteile

The pricing is based on driver count, not on use basis. We only use the app twice a week. Would rather it charge by number of stops optimized for.

Vorteile

This app has taken our routing needs, and gone well beyond!

Nachteile

Phone numbers do not always automatically transfer over, which requires a little bit of manual work on the CSV file.